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Hyatt Regency Jacksonville Riverfront

3,044 reviews
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Traveler (743)
Room & Suite (499)
Pool & Beach (45)
Overview
  • Excellent47%
  • Very good30%
  • Average14%
  • Poor6%
  • Terrible3%
Travelers talk about
“roof top pool”(32 reviews)
“river view”(96 reviews)
“florida theater”(33 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,044)Write a Review
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Show reviews that mention
All reviewsroof top poolriver viewflorida theaterbusiness conferenceself parkjohns rivernice hotelparking garagehotel restaurantacross the riverfootball gameeverbank fielddowntown areawater taxibreakfast buffetfitness centerenjoyed my stay
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661 - 665 of 2,994 reviews
Reviewed January 25, 2017

This was our second consecutive year stay at this amazing hotel for the convention. Luxury at it's best. Staff awesome and super attentive to any need. Will definitely return! Beautiful view of the river/city was a bonus.

Review collected in partnership with Hyatt Hotels
Thank 921cindyk
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded February 1, 2017

Greetings 921cindyk, Thank you for choosing to stay with us while in Jacksonville. We are delighted to see you enjoyed the hotel and our service. We look forward to welcoming you back soon. Warm Regards, Rachel Otis Marketing Manager

Reviewed January 24, 2017

This Hyatt is of average service and maintenance. Have stayed in hives all over the world and believe this is probably the least well-maintained HIIT that I've been in. Service and staff was pleasant and adequate. Had one unpleasant experience to which the management seemed...More

Review collected in partnership with Hyatt Hotels
Thank Karen H
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded February 1, 2017

Greetings Karen K, Thank you for choosing to stay with us while in Jacksonville. We are delighted to see you enjoyed the hotel and our service. I apologize about your experience. We hope to welcome you back soon. Warm Regards, Rachel Otis Marketing Manager

Reviewed January 24, 2017

The executive suite room was beautiful and functional. Our in room dining was delicious I highly recommend the turkey club sandwich with sweet potato fries. I urge you to get a room would be included either the breakfast buffet or breakfast in room dining. The...More

Review collected in partnership with Hyatt Hotels
Thank davidwW1870NH
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded February 1, 2017

Greetings davidwW1870NH, Thank you for choosing to stay with us while in Jacksonville. We are delighted to see you enjoyed the hotel and our service. Our suite upgrades are well worth it. We look forward to welcoming you back soon. Warm Regards, Rachel Otis Marketing...More

Reviewed January 24, 2017

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Review collected in partnership with Hyatt Hotels
Thank tracybK3790TP
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded February 1, 2017

More

Reviewed January 24, 2017

Be careful with check in crew, they tried to charge me for something they weren't supposed to which almost resulted me in looking elsewhere for another hotel to stay at. Luckily another hotel customer service agent helped fix my problem immediately. Overall, the hotel view...More

Review collected in partnership with Hyatt Hotels
Thank j_simmons1990
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded February 1, 2017

Greetings j_simmons1990, Thank you for choosing to stay with us while in Jacksonville. We are delighted to see you enjoyed the hotel and our service. I apologize about your initial experience with the front desk agent. That is not something we hear of often, and...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Free Internet
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$143 - $254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#33 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$143 - $254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#33 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (743)
Room & Suite (499)
Pool & Beach (45)
Dining (43)
Amenities (97)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
zopito
September 5, 2017|
Answer
Response from Stephan G | Reviewed this property |
I did not travel with my dog... therefore i had to look it up.. Pet-Friendly The Pet-Friendly Hotel Spot in Downtown Jacksonville A trip to Jacksonville isn’t complete without every member of the family. Our location is... More
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sjmoylan
August 15, 2017|
AnswerShow all 2 answers
Response from 465lauraannw | Reviewed this property |
No complimentary breakfast, however there's a restaurant on site.
0
Votes
Sandra M
July 13, 2017|
AnswerShow all 3 answers
Response from jleigh726 | Reviewed this property |
No, there is not complementary breakfast.
0
Votes
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Room Tips
"Get a river view because that's the only thing worthwhile"
Read review
"For special occasions such as July 4th or New Year's Eve fireworks, request a room over-looking St. Johns..."
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"Ask for a room with a river view, extra cost though."
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"The river front room had a nice view"
Read review
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