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Hyatt Regency Jacksonville Riverfront

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Hyatt Regency Jacksonville Riverfront
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2,004 Reviews from our TripAdvisor Community

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Showing 1,967: English reviews
San Antonio, Texas
1 review
2 of 5 stars Reviewed yesterday NEW

Visitors and hotel guest park in parking garage across the street which entails a parking fee; no free validation. The rooms are rather warm at night, unable to adjust temperature and after first day housekeeper neglected to clean our room. Moldy smell in hallway near elevators and no microwave in bedroom.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Rhenita C
Ocala, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

It was amazing all around. Great staff and super clean rooms. Very comfy! I travel to Jacksonville twice a month and will be booking a room there every time! I can't get over how great my stay was and I am super excited for my next stay!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 216savannahg2016
Miami Beach, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Hyatt jacksonville is in a great location clean with a friendly staff the condition of the hotel is kept well and clean,the staff is friendly and helpful the valet parking staff was also extremely helpful

Review collected in partnership with Hyatt Hotels

Helpful?
Thank jeffreysX9385BC
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

I just left this hotel the past weekend for my 1 year anniversary, I got a King room deluxe with riverview and I stayed on the 8th floor, The room was nice and clean well lit and the bathroom was very updated. Upon check in the desk clerked asked if I was there for anything special and I told them... More 

Helpful?
Thank blackloltte
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This room was way above my expectations. The view was amazing especially at night she below. I would recommend getting a river view and getting a room as high as possible so you have the best views. There are no balconies but the windows do slide open which is very nice. I would definitely recommend, especially for the price, great... More 

Helpful?
Thank Cayla H
Orlando, Florida
1 review
2 of 5 stars Reviewed 3 days ago NEW

Toilet was filthy and there were stains and cracks on it. Tub was unbearable to look at. The neighbors were loud. The pool was filthy. Valet was highly expensive and so is self parking. The front desk is short staffed.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank seydif2016
Moose Jaw
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I had especially good encounters with the front desk staff, particularly Monica, and the restaurant personnel. The rooms were recently redone and are nice. The city has closed the riverwalk which is a bummer and there is not much within walking distance, but plenty within a short ride. Buffet breakfast is great and the omelette guy is awesome.

Helpful?
Thank NavinRJohnson999
Dallas, Texas
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were in town for my husband's grandmother's funeral. We stayed in room 1148 from 8/19-8/21. The room was very nice and clean and we had a great view. William checked us in and he was very pleasant. Our original room that William assigned us was not clean. William went to check out our new room (1148) before we went... More 

Helpful?
Thank EmmJoans
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings EmmJoans, Thank you for choosing to stay with us while in Jacksonville. I am delighted to hear you had a great experience with the hotel and our service. We apologize for the loss in your family but are glad we were able to help with the accommodations to be more comfortable for you and your family. We hope to... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Tonight we are sleeping at a competing hotel and I have to say we've made a mistake. The Hyatt is bright, and clean. It smells good. And for a little extra you can get the awesome river view. I love the array of toiletries you provide in the bathrooms. The beds feel softer, towels are just a little fresher at... More 

Helpful?
Thank Dianne M
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Dianne M, Thank you for your kind words about our hotel. We are so glad to hear we are your choice hotel while you stay in Jacksonville and we look forward to welcoming you the next time you stay with us. See you soon! Warm Regards, Rachel Otis Marketing Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 

Additional Information about Hyatt Regency Jacksonville Riverfront

Address: 225 E Coastline Dr, Jacksonville, FL 32202-5458
Location: United States > Florida > Jacksonville
Price Range: $131 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Jacksonville Riverfront 4*
Number of rooms: 963
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotwire, Hyatt Hotels Corporation, Cancelon, Hotels.com, TripOnline SA, Expedia, getaroom.com and Travelocity so you can book your Hyatt Regency Jacksonville Riverfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hotel Style:
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#35 Family Hotel in Jacksonville
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