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Jacksonville Plaza Hotel & Suites

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Jacksonville Plaza Hotel & Suites
Jacksonville Plaza Hotel & Suites
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559 Reviews from our TripAdvisor Community

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Showing 532: English reviews
New York
Reviewed May 12, 2015

I'd give this hotel a 3.5 stars; I think there's much room for improvement, but considering the reasonable price (65$ total for a single room) I'd probably stay here again. Pros: Reasonable price. Rooms are nicely equipped. Free coffee available in the lobby. Fitness room (with just a couple of treadmills, don't expect too much). Cons: My room wasn't cleaned...

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Helpful?
1Thank 779Traveler
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Traveler, Thank you for taking the time to submit a review, we appreciate your feedback as this helps us in becoming aware of issues that need to be addressed. We are definitely looking into this regarding the room not being cleaned properly. We will be implementing some changes with our housekeeping staff, so again thank you for your feedback...

Breese, Illinois
Reviewed May 11, 2015

our review of this hotel was excellent upon booking, upon checkin it was Average due to misinformation. Now it's terrible based on overcharging my card after checkout & attitude of the front desk. First we were leary about booking this hotel based on reviews of the shuttle. When I called, I was told they changed companies and that it would...

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Helpful?
5Thank vossfamily05
Houston, Texas
Reviewed May 7, 2015

Marie Ayra are very good people. Good service Clean rooms Nice service Really fast Good people even better Great hotel Good sheets Good bed Clean environment Restaurants Parking Relaxing Nice Good looking views

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Helpful?
1Thank Ahamed A
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear , Ahamed A Thank you for submitting your review! Our main goal is to provide a nice, clean, and comfortable accommodation. Based off your review, we did just that. So thank you again and we look forward to having you stay with us again in the future! Thank you for staying at Jacksonville Plaza Hotel!

Reviewed May 5, 2015

My family have no complaints. There have clean rooms, bathrooms, and good breakfast. The employees are extremely friendly and go out of their way to help you. Mariz & Ayra are very good employees. Very comfortable and good environment. Not like other hotels, it is unique in its own way.

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Helpful?
1Thank Izzy K
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Izzy It is so nice to hear that you and your family not only enjoyed your stay here with us at the Jacksonville Plaza Hotel, but felt welcomed and noticed the great environment we have going on here. We have an excellent staff that enjoy what they do and it shows. So thank you for your compliments and we...

Tallahassee, Florida, United States
Reviewed May 1, 2015

We stayed here due to its proximity to the airport. We drove a few hours in order to catch an early morning flight out, so stayed here night before our flight. It was inexpensive (relatively), but I've stayed in less expensive places that were better. Room was TINY yet clean. Towels were threadbare. I would stay here for one night...

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Helpful?
Thank Nancy S
Toronto, Canada
Reviewed April 29, 2015

We stayed here while in town for Welcome to Rockville. while it's not downtown it was only a 15 minute drive to get to the park. The staff were friendly and the continental breakfast was great! A/C worked and while it wasn't on when we got into our room, it took no time at all to cool the room down!...

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Helpful?
2Thank Jasonb2721
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Jason, We'd like to thank you for taking the time to submit a review, we are pleased to hear that you enjoyed your stay here at the Jacksonville Plaza Hotel and found it conveniently located to the even you attended. We look forward to accommodating you again if ever in the area. Safe travels and thank you again!

San Diego, California
Reviewed April 23, 2015 via mobile

Great value and helpful staff especially Mariz who checked me in and was both efficient and friendly. The hotel is very well supervised as each time I book a stay it is clean, everything works, the grounds are manicured with no trash, and I can find parking easily. I took the shuttle to the airport and left my car here...

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Helpful?
2Thank 383Susan
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Susan, It is so wonderful to hear that not only did you enjoy your stay with us at the Jacksonville Plaza Hotel, but that one of our staff members have been most helpful to you as well. We thank you for your review and we look for to accommodating you and your family in the future! Safe travels and...

South Kingstown, Rhode Island
Reviewed April 17, 2015

This is a very nice hotel to stay at whether going a cruise or traveling though Florida. The rooms are very nice, The morning comp breakfast is always good here. Computer available in lobby if you did not have yours.

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Helpful?
2Thank SgtKrupke
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear SgtKrupke, We'd like to give a big thanks for such a great review! This is what we strive for, to ensure that our guests leave feeling satisfied just as you did. So thank you again and we look forward in continuing to accommodate you and your family. Be well and safe travels!

Ticonderoga, New York
Reviewed April 17, 2015

Stayed here for one night before heading out on our cruise. The room was the perfect size for two people and was in a great location. Staff was friendly. The shuttle to the cruise terminal was also a bonus. Would stay here again.

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Helpful?
1Thank Juliann M
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Juliann M, We are pleased to hear that you enjoyed your stay here with us at the Jacksonville Plaza Hotel and that you also were able to take advantage of our Sail N Save package. This package helps make your cruise trip just a little bit easier and hassle free. We thank you again and look forward to seeing...

France
Reviewed April 17, 2015

We was very happy from the people. Good informations, friendly. We take the bus Schuttel from the airport to go to the hotel at 2 p.m and it 2 a.m and we were happy. Many thanks an all an sorry for mistackes

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Helpful?
1Thank LOBMEYER
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear LOBMEYER, Thank you for your positive review, this is much appreciated. We are happy we could accommodate you. Our staff strives to serve excellence in guest service and we are happy to have exceeded your expectations. Thank you once again and we look forward to seeing you soon!

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Multilingual Staff
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Location: United States > Florida > Jacksonville
Price Range: $68 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
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Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites
Hotel Style:
#2 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from Jacksonville Plaza Hotel & Suites staff and other travelers.
11 questions
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Questions? Get answers from Jacksonville Plaza Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a quiet room, we never have a problem”
 of 5 bubbles MaryC462, Nov 2, 2016 | Read review
“Get one on the second or third floor!”
 of 5 bubbles Q3863VHpaulag, Oct 22, 2016 | Read review
“Ask to see the room before making a decision.”
 of 5 bubbles Sid_G, Oct 16, 2016 | Read review
“First floor if its available”
 of 5 bubbles utu511, Oct 8, 2016 | Read review
“Room 117 was quiet with a good view”
 of 5 bubbles Georgie_Smith11, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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