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Jacksonville Plaza Hotel & Suites

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Jacksonville Plaza Hotel & Suites
Jacksonville Plaza Hotel & Suites
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535 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 25, 2015 via mobile

A very clean hotel, close to Jacksonville airport. Very friendly employees, comfortable rooms an quiet place. Toiletries available, breakfast is included. The only thing I did not like is that irons and boards are not available at the room.

Helpful?
1 Thank Augusto M
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We appreciate you taking the time to share your experience with other travelers, our main goal is to provide you with a clean and comfortable accommodation and are pleased we achieved that goal. As for the irons as much as we would love to keep them in the rooms, past issues of them disappearing from the room is what has... More 

1 review
1 of 5 stars Reviewed March 24, 2015 via mobile

This place is not remodeled! Staff is unfriendly and treat you like crap. Don't buy the popcorn in the vending machine, it won't pop. Sprayed for bugs while I was here, without warning....I'm allergic. The room smells horrible. I will never stay here again

Helpful?
Thank MK P
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

At first we were in question if this review was a joke, not sure what happened during your stay that compelled you to write this type of review but as you can see base off majority of our reviews this type of review is uncommon. Seems to us you had made up your mind before we could even give you... More 

Michigan
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed March 22, 2015

I wondered what $50 per night would get me despite good reviews here on Trip Advisor. If you've been to a lot of budget or mid priced hotels I think you'll find it is adequate, and while better than you might expect for a $50 hotel it's still a $50 hotel. The beds are OK, the pillows are thin, and... More 

Helpful?
Thank Dr_Vette
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for taking the time to submit your review, we are sorry to hear that your stay wasn't completely satisfying. But we would like to let you know that there is always someone at the front desk and any issues, even if just the t.v. is too loud from another room please do not hesitate to call front desk... More 

Midway, Georgia
2 reviews
5 of 5 stars Reviewed March 19, 2015

We spent one night to catch an early flight out of Jacksonville. Great hotel for the value and their reduced long term parking rates are awesome-we spent less for one nights stay and 10 days parking than we would have spent for just parking at the airport! Amber at the front desk was very accommodating and friendly. Highly recommend.

Helpful?
Thank Maryann W
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We'd like to thank you for taking the time to share your experience with other travelers! We are pleased to hear that you had an excellent stay here at the Jacksonville Plaza Hotel and were able to take advantage of our Park and fly package, which can also be included with just one night stay up to 7 days free.... More 

Philadelphia, Pennsylvania
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 17, 2015

I stayed two nights here at the Plaza. It's literally about 7 minutes from the airport. Nothing to rave about but overall pleasant stay. The rooms were a little dated but clean, pleasant staff, and good price. I wouldn't stay longer than 2 nights but it was convenient... This hotel is like that just plain pajamas, nothing great, nothing special,... More 

Helpful?
Thank Jin J
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We are glad to hear that you had a pleasant stay with us. We have renovated our rooms not too long ago and are all equipped with a microwave, refrigerator, 32" flat screen TV, coffeemaker and hairdryer, Our goal is to offer clean and comfortable rooms at a reasonable price. Thank you for choosing the Jacksonville Plaza Hotel and Suites!... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed March 16, 2015

I like this hotel 3 miles from airport, clean rooms and sizable. It is walking distance to food and shopping areas with walmart. They provide shuttle service to and from airport which is nice. I found one employee very helpful during breakfast her name is Mariz

Helpful?
Thank clenton a
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We are very pleased to hear that you enjoyed your stay with us and were able to take advantage of our location being conveniently located by not only the Airport but Restaurants and newly developed Shopping Mall Center. It is also so great to hear that one of our staff members were able to be an asset for you. Thank... More 

1 review
5 of 5 stars Reviewed March 15, 2015 via mobile

I'm submitting a review of the great staff at the Jacksonville Plaza. I've been staying at the Jacksonville Plaza for the past 2 weeks, their host Amber has been nothing short of wonderful! She, along with her co-worker Mariz have been very helpful and accommodating. They're the reason that i choose to stay, along with the location in being very... More 

Helpful?
Thank Ron R
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Ron R, We appreciate you taking the time to write your comments about your recent stay here at Jacksonville Plaza hotel. Thank you kindly for the compliments about our facility and employees, they work hard in everything they do so this review will definitely be shared with them. Also thank you for the 5 full star rating this all... More 

KY
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 15, 2015

Because there reviews are so so for this place, we were kindof worried on how it would be. Everyone working there was very nice & the room was clean & the beds comfy. The breakfast area is WAY to small! We had no issues for them to deal with & would gladly stay here again when cruising.

Helpful?
1 Thank dieslgirl
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

dear dieslgirl, Thank you very much for taking the time to submit a review, we are so glad to hear that you guys enjoyed your stay with us and took advantage of our park, sail, and save packages! We look forward to having you stay with us again in the future! More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 5, 2015

Our hotel stay was wonderful the hotel is very nice and clean, the beds and pillows are very comfortable and their bathrooms and towels are also very clean. The amenities that they supply are of very good quality. Also they serve a pretty good free breakfast for being a small hotel. Overall our stay was wonderful.

Helpful?
1 Thank Ileana R
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

leana R, Thank you for taking the time to submit your review, it is so great to hear that you and your family on a special occasion enjoyed their stay here with us at the Jacksonville Plaza hotel. We are glad you were able to take advantage of our amenities such as continental breakfast, unlimited use of wi-fi, business center,... More 

Ottawa, Canada
Level Contributor
44 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 3, 2015

Hotel website is deceiving calling the rooms 'remodeled'. Yes, the carpets have been changed and the walls painted but don't be mislead into thinking that it's been completely renovated. The sink and shower didn't drain, the toilet barely flushed and the bed felt like it had seen better days.....like in the 1970's. The breakfast offered a variety of muffins and... More 

Helpful?
3 Thank traceyincanada
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this review

First of all our website is not deceiving, photos posted on the website were taken in the hotel room. The hotel was recently renovated and furniture were updated. All rooms have microwave, refrigerator, coffee maker, 32" flat screen TV and a phone that is also an MP3 player. We are a limited service hotel and was originally built in 1997... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Location: United States > Florida > Jacksonville
Price Range: $67 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
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Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites
Hotel Style:
#3 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
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