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Jacksonville Plaza Hotel & Suites

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Jacksonville Plaza Hotel & Suites
Jacksonville Plaza Hotel & Suites
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529 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Dartmouth, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 13, 2016

This hotel is located close to the airport and provides free shuttle to and from the airport on a 24 hour basis. The room was clean and tidy and offered the basics. We were here for just one night and the staff were friendly and accommodating. The hotel offers a complimentary breakfast but our early flight departure time did not... More 

Helpful?
1 Thank Wayne D
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your review Wayne D, we are glad to see that you enjoyed your stay and look forward to seeing you again here at the Jacksonville Plaza Hotel! Thank you again! More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2016 via mobile

We are a family of 5 and need ample space and a clean spot to spend the night as we are passing through to Fort Myers. It is an excellent place for the money, quiet, easy access, clean, and soft beds. Once we got the air conditioning figured out, it took a while to get it to the right temperature,... More 

Helpful?
1 Thank Brian P
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We are so glad to hear that you had a great stay with us here at the Jacksonville Plaza Hotel! We thank you for your review and look forward to seeing you and your family again here soon! Thank you once more. More 

Durham NC USA
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 10, 2016

I had planned to break up a long road trip at this hotel. My car starting overheating well south of Jacksonville and eventually I had to stop for repairs or risk frying the engine. I called around 5:30PM to explain my problem and request cancellation. The robot on the other end of the call began reciting "oh no we have... More 

Helpful?
Thank JeffDurhamNCUSA
rossendale
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 7, 2016 via mobile

Room was extremely small. Bed small but comfy. Fridge and coffee maker. Bathroom a decent size. All clean. Continental breakfast included but very limited. Allowed an early check in which was great. Staff very friendly. Jacksonville it's self was a little poor and we wouldn't return.

Helpful?
1 Thank vikkiuk2006
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear vikkiu2006, We are truly sorry to hear that your overall experience in Jacksonville was not enjoyable. Note our single queen rooms are the smallest in size, however we do have two other room types that are bigger in size that could of suited your needs better. But again we do apologize, safe travels and thank you for your feedback. More 

Phoenix, Arizona
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 7, 2016

When we arrived we walked into a room that smelled of cigarette smoke. My husband went down tot he front desk right away to let them know as we did not want to be charged with smoking in a room we just arrived in to. He came back up quickly and announced we had an upgrade to another room, I... More 

Helpful?
Thank Gary B
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Gary B, Thank you for submitting your review on your recent stay with us here at the Jacksonville Plaza Hotel. We apologize for the first room smelling of smoke, but are pleased to hear that you were pleased with the upgraded room. Thank you again and look forward to accommodating you and your family in the future! More 

Hinesville, Georgia
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 28, 2016

OK for just a one night stay but we won't return. We did not want to take a 8 hour drive early in the am so we just drove 2.5 hours here and finished up our drive to Miami the next day. No pool. Non smoking hotel...that's a plus. Lake/pond on property to feed the fish. Very Small/compact room and... More 

Helpful?
Thank Demone00
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Demone00, We are truly sorry to hear that our rooms did not meet your expectations, we are constantly doing what we can to improve the conditions of our rooms. Although we can honestly say majority of our rooms are not as you described, we are sorry that the room you received was in this condition. Please feel to email... More 

Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 24, 2016 via mobile

On arrival we checked in quickly and efficiently. The room was comfortable and clean. The decor was a little dated, but OK for one night. The lady on reception was helpful regarding place to eat near by. Breakfast is pretty basic. Toast, bagels, buns aka muffins, fruit, fruit juice, porridge and coffee. No bacon and eggs. Bathroom was clean but... More 

Helpful?
Thank Martin S
Shrewsbury, United Kingdom
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 19, 2016

There was a transfer from the airport to the hotel which was very handy, the hotel itself was very nice and the room was everything i wanted, I made a mistake of not finding a hotel nearer the city as it cost quite a bit to get a taxi in and back to the hotel, if you rented a car... More 

Helpful?
Thank Dan D
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We'd like to thank you for your review Dan D! We are glad to hear that you were able to take advantage of our shuttle service from the airport, which does make it convenient for people flying in to the Jacksonville International Airport. We are sorry to hear that we were further from your destination than expected, the cabs here... More 

Gray Court, South Carolina
1 review
4 of 5 stars Reviewed June 19, 2016 via mobile

Very cute clean and inexpensive! Convenient to restaurants and shopping! Stayed the night before our cruise! I would definitely recommend staying here staff friendly and water was hot and had good pressure.

Helpful?
Thank Tratum
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your nice review Tratum! We are very pleased to hear that your stay with us was a pleasant one and we thank you for any recommendations, we hope to see you soon here at the Jacksonville Plaza Hotel! More 

Tallahassee, Florida
1 review
5 of 5 stars Reviewed June 4, 2016

I was spending the night for an early flight out the next morning. The room was nice, although small. It was quiet. It was a quick ride to the airport and other fast dining. Staff was nice. Bed was comfortable.

Helpful?
Thank JGrant83
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

We are very thankful for your highly rated review! We are very pleased to hear that you had a great stay with us and look forward to accommodating you again in the future! Thank you for staying at the Jacksonville Plaza Hotel. More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Location: United States > Florida > Jacksonville
Price Range: $70 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
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Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites
Hotel Style:
#2 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
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