We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Jacksonville Plaza Hotel & Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Jacksonville Plaza Hotel & Suites
Jacksonville Plaza Hotel & Suites
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

535 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 509: English reviews
Richlands, Virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We were cruising on the Carnival Elation and stayed here for the Stay and Sail. We were highly disappointed at this hotel. From the outside it looks like a fabulous hotel, once inside is a different story. The rooms are outdated, the beds are hard, and the room smelled HORRIBLE. The smell was that of a musty/mildewed room that had... More 

Helpful?
Thank Angie J
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Angie J, Thank you for your review, we appreciate your feedback and we apologize that you had to experience this. However we do wish you had let one of our front desk staff know regarding the smell in the room, that way we could have remedy the situation. As you can see based off of other reviews this is... More 

Waterford, Connecticut
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stopped on our way to Florida. Nice staff, clean room and continental breakfast included. Close to highway. You can also use AAA for little discount. I would definitely recommend this hotel to others!

Helpful?
Thank ktyanka
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear ktyanka, We'd like to thank you for your feedback, we are happy to hear that you enjoyed your stay with us here at the Jacksonville Plaza Hotel and we look forward to accommodating you in the future. Thank you once more! More 

Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was a last minute pick for our annual sibling trip and it was a nice surprise. The receptionist, Danita, was Amazing! The breakfast bar was great. And even though the 3 rd floor was under construction, wall paper, the hotel was immaculate. I would definitely recommend this hotel to others!

Helpful?
Thank jjgregg
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear jjgregg, Thank you for you submitting your review, we are happy to hear that you had a nice stay with us on your sibling getaway! We are also pleased to hear that our staff was an asset to your stay as well. Thank you again and we hope to see you again perhaps on your next sibling trip! More 

Concord, North Carolina
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed here the day before we left on Carnival Elation. We spent the night, they fed us breakfast, took us to the cruise port AND picked us up when we returned. We left our car in their lot while we were gone. I will definitely stay here again! Nice safe clean place.

Helpful?
Thank suzie j
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear suzie j, We are glad to hear that you were able to take advantage of our sail and save cruise package, this definitely makes your pre-cruise plans convenient. Thank you for submitting your review and we hope to see you again on your next cruise! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Amber and staff are always kind and the rooms really clean!! This location is also close to everything resturants, shopping, and the airport plus, they have free parking and shuttle tyo the airport if you at least stay one night. AWESOME

Helpful?
Thank Diane M
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you so much for your pleasant review Diane M! We are so pleased to hear that you enjoyed staying with us and thank you for letting us know how great of a job our staff did. We look forward to you staying with us again in the future, safe travels and thanks once more! More 

New York City, New York
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Quick stop,booked thru TripAdvisor.arrived late & Darwin was extremely pleasant &efficient .Room was clean, breakfast was great & no complains from Husband or 8yr old.Close to big shopping center & restaurant galore.

Helpful?
Thank Mamaitaly72
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear blondspice, We are so very pleased to hear that your stay with us was a pleasant one! We thank you for your feedback and the compliments regarding our staff. We definitely look forward to seeing you and your family again soon here at the Jacksonville Plaza Hotel! More 

1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

Great room,great staff,very clean. Staff was very helpful. I was working down there at the time and was there a few weeks and I had no problems while there. If I were to work or visit for leisure I would definitely go and stay there due to price and value.

Helpful?
Thank Joshua B
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Joshua B, thank you for your review. We are pleased to hear that you stayed with us for a couple weeks and enjoyed your stay. We definitely look forward to seeing you here again, Thank you once more! More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We were pleasantly surprised upon our arrival here. It is clean, good location fifteen minutes from the port and affordable. We were on the 2nd floor. There is a musty/ mold scent throughout the building but that was the only negative thing I can say. The front desk gentlemen were very courteous and helpful. The room was perfect size with... More 

Helpful?
Thank Mamabear1226
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Mamabear1226, We are happy to hear that your stay with us was a pleasant one, we strive to provide a clean and comfortable accommodation. We do however apologize regarding the smell, we are presently working on this issue. We thank you for your feedback and look forward to seeing you here again in the future! More 

Bognor Regis, United Kingdom
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 21, 2016

Great stay with friendly staff, clean room, huge rooms and comfy beds. Continental breakfast was included and very good value. We stayed for one night as a stop before a long drive to New Orleans and it was a great find. There's a huge shopping centre 5 minutes down the road with shops, restaurants and a Walmart. The lake at... More 

Helpful?
Thank Georgie_Smith11
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Dear Georgie_Smith11, We'd like to thank you for taking the time to submit your review! It is great to hear that not only were you pleased with your room but that you were able to enjoy our pond stocked with fish and turtles, it is a nice area to just sit and relax for a moment. So again thank you... More 

A TripAdvisor Member
4 of 5 stars Reviewed August 16, 2016 via mobile

It's very good place to stay one night. We were going home to Miami from our trip thru Alabama, Tennessee, North Carolina, South Carolina and Georgia. Good location - Close to I-95, reasonable price, continental breakfast. What else do we need...

Helpful?
1 Thank A TripAdvisor Member
Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & Suites, responded to this review

Thank you for your review, we are pleased to hear that your stay with us here at the Jacksonville Plaza Hotel was satisfactory. We thank you for your patronage! More 

Questions? Get answers from hotel staff and past guests. Ask a question

242 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (85)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (19)
Viewed
Bathroom (9)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Other (30)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (142)
Viewed
Amenities (26)
Viewed
Standard Double Room (25)
Viewed
Standard King Room (16)
Viewed
Standard Queen Room (20)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (4)
Viewed
Dining (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
1.0 mi away
Microtel Inn & Suites by Wyndham Jacksonville Airport
16.4 mi away
Baymont Inn & Suites Jacksonville
16.1 mi away
Tricove Inn & Suites
Tricove Inn & Suites
#51 of 132 in Jacksonville
4.5 of 5 stars 29 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Red Roof Inn - Jacksonville Airport
0.0 mi away
Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport
#33 of 132 in Jacksonville
4.0 of 5 stars 647 reviews
13.0 mi away
Sleep Inn & Suites - Jacksonville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Location: United States > Florida > Jacksonville
Price Range: $67 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Odigeo, TripOnline SA, Travelocity and Orbitz so you can book your Jacksonville Plaza Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel And Suites
Hotel Style:
#3 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay