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Jacksonville Plaza Hotel & Suites

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Traveler (103)
Room & Suite (117)
Dining (3)
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Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor8%
  • Terrible5%
Travelers talk about
“room was clean”(57 reviews)
“bagels”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness center
2 Star Hotel
All hotel details
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Rooms
Jul 2Jul 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (646)
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617 results
Traveler rating
201
198
127
55
36
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LanguageEnglish
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201
198
127
55
36
Show reviews that mention
All reviewscontinental breakfastroom was cleanbagelscruise portairport shuttlerooms are smallshuttle servicewaffle housefree shuttlefridge and microwaveneeded a place to stayparking lotstaff was friendlyrestaurants and shoppingcoffee makerthe breakfast areaamber
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1 - 5 of 617 reviews
Reviewed May 11, 2018

Four of us asked for a shuttle to our cruise ship, said it was leaving a 1:00 the next afternoon. Clerk said no it was at 4 but we insisted it was 1, we were told it was no problem the shuttle would pick us...More

Thank janice385
Hotel's Favorite
Reviewed February 4, 2018

I had a nice stay here. My room was clean and comfortable. Its also in a convenient location. Very quick drive to the Airport. I would stay here again with no hesitations. The sign was not lit so it was a little hard to find...More

Thank marykempter
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded March 22, 2018

Dear marykempter, We are very pleased to see that you were satisfied with your stay here at the Jacksonville Plaza Hotel. We greatly appreciate you taking the time to submit your review and we hope to see you and your family in the future! Thank...More

Reviewed April 25, 2018

This hotel is nice to stay in but there are a few things that you are not told before booking on any site. 1. There is a $2.58 fee when you arrive 2. The shuttle to the port will cost $22.00 per person. I suggest...More

Thank Wizzo B
Reviewed April 13, 2018

Had terrible experience with hotel nearby, packed up and went to the Jacksonville Plaza Hotel. Front desk gentleman, Abraham, was kind and efficient and let us look at the available rooms. The first one, which we stayed in, was the smallest and very clean and...More

Thank Sally E
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded April 13, 2018

Dear Sally E, Thank you greatly for your review! We are very pleased to hear that you had an excellent experience with us here at the Jacksonville Plaza Hotel. We too are glad you found us and hope to see you again in the future,...More

Reviewed April 6, 2018

I was very disappointed with this hotel, I booked it after reading good reviews but I thought it was way over priced for the quality. Rooms were small and not very clean, and things were very worn and outdated.

Thank Dlohnes
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded April 13, 2018

Dear Dlohnes, We appreciate your feedback, we are sorry to hear that you were not satisfied with your stay. We wish you could have had a better experience with us.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Business Center with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$73 - $100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
Details
Price range
$73 - $100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
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Traveler (103)
Room & Suite (117)
Dining (3)
Amenities (26)
Questions & Answers
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Tonia P
June 8, 2018|
AnswerShow all 3 answers
Response from johnbD4761JH | Reviewed this property |
I believe it does have free or low fee parking, but am uncertain if it has a shuttle service.
0
Votes
LisaA1980
April 18, 2018|
AnswerShow all 5 answers
Response from Pilotjohn1 | Reviewed this property |
Smaller than standard , very tight
1
Vote
judithstruck
September 4, 2016|
AnswerShow all 8 answers
Response from Renee G | Property representative |
Yes. If you book directly with us either by phone or on our website, it will include 5 days of free parking. Any additional nights will be $5.00 per night.
1
Vote
Room Tips
"Go somewhere else."
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"Please don't stay here"
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"as for one of the renovated rooms"
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"Try to get a ground floor. Or don't wait too late to request to be moved to another room. Desk clerks was..."
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