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Aloft Jacksonville Airport

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751 Skymarks Dr, Jacksonville, FL 32218-7248
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (9)
Room & Suite (8)
Dining (7)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aloft Jacksonville Airport
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 144 hotels in Jacksonville
Location
Cleanliness
Service
Value
Located 10 minutes away from the airport, The Aloft Jacksonville Airport hotel offers free WiFi and high-tech entertainment centers as well as easy access to Anheuser Busch Brewery and Everbank Field.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Desk
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
Hotel links
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29Reviews0Q+A2Room tips
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Popular mentions
Karla M wrote a review Feb 2021
Dallas, Texas52 contributions13 helpful votes
We stayed there when my husband needed surgery at the hospital there. We drove three hours for the surgery and needed to stay over two nights. Upon entering our room, everything “appeared” clean, one wet wipe on the floor proved otherwise. The small amount of tile in the entryway and bath area was filthy. 😖 I always bring Lysol cloths to wipe things down since Covid and had to use 5 wipes to clean that small area. It was filthy. There were false eyelashes on the wallpaper by the mirror, there were whiskers all over the shower wall. But the worst of it was Saturday night when my husband was in the hospital. There were adjoining doors in our room to the room next door. The people who checked in were extremely rude and inconsiderate. They were partying at 12:30am being very loud, hitting the wall, and slamming the doors. I thought it would die down, but it didn’t. I called the front desk at 1:30am and she said she’d go up and talk with them. The loud noise didn’t stop until around 2:00am. Now we had been up since 5:00am Friday preparing to get to the hospital at 6:00am for my husband’s surgery. It was a very long day and I was looking forward to a good night’s sleep. This was a terrible experience for us and we will not stay here again. But please, if you’re reading this, as grown adults, can we be respectful of each other in a hotel setting and keep mindful of the nighttime quiet hours? 🙄
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Date of stay: February 2021Trip type: Traveled on business
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Joel A wrote a review Sep 2020
Palm City, Florida62 contributions54 helpful votes
Covid still has shut down what makes this hotel special I believe. I was told to try the ALoft a try by a co-worker for the atmosphere. But the Covid had shut down the bar and basically the lobby. The hotel is about 10 years old and is starting to show. Rooms are small but clean and comfortable, still a nice layout. Fitness room is a little worn with no towels. Great location though! Staff is over the top nice. Will give it another chance when things are back to normal November 4th.
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Date of stay: September 2020Trip type: Traveled on business
4 Helpful votes
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jasonf1975 wrote a review Sep 2020
Ponte Vedra Beach, Florida370 contributions187 helpful votes
Very Nice hotel with a modern lobby. Rooms are small but comfortable. Always appreciate the professional and polite staff of Marriott locations. This one is a short drive to the airport. Would stay again
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Date of stay: September 2020
2 Helpful votes
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Peter G wrote a review Feb 2020
Buzzards Bay, Massachusetts1 contribution1 helpful vote
I’ve seen some of the negative reviews. I really think most of those bad experiences are rarities and not the norm at Aloft. I traveled for work for 25 years. I spent a lot of time in different chain’s over the years. Once in awhile you run into a bad night. Usually you can get it addressed pretty quickly. There are exceptions but, you can find that in any business. I just spent 4 nights in Aloft. 2 nights in Jacksonville Airport and 2 nights in the other Jacksonville location. I must say I was very pleased with everything about our stay. We have been members of the Marriott rewards program for years and love their hotels. What attracted us to this brand was how pet friendly they are. Pets stay for free and they treat them as part of the family. Traveling with a pet can be difficult and expensive. Some Marriott properties charge as $75.00 to $200 per night. It’s always been my least favorite thing about Marriott properties before Aloft. I would suggest that the Marriott properties that are not in the premium category get more in line with the pricing in the industry. I see $25.00 a night as a reasonable price for a pet without damage to the room. Keep up the good work Aloft. We’ll be back Pete Cape Cod
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Response from DanW3515, General Manager at Aloft Jacksonville Airport
Responded Mar 12, 2020
Hi petergW4693UT, Thank you for taking a few moments to share your experience and opinion regarding your recent stay with us! We genuinely appreciate the candid and honest approach to your review and we are glad to hear that you enjoyed your time with us. We look forward to welcoming you - and your furry family members - back with us here in JAX or at other other Aloft properties around the world. Safe travels - and we'll see you next time! Adam Winning, General Manager
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Kat-Lynn wrote a review Feb 2020
Jacksonville, Florida4 contributions3 helpful votes
I’ve been a Marriott member for many years, stay at a Marriott owned hotel once a month on average, in various locations. And while the “fun” and “funkiness” of the Aloft lobby (yes there is a bar and game tables) and pool area is unique, I was sorely disappointed in the basic care and amenities. First the hallways were not clean. I’m assuming this is due to rare vacuuming and the pets. Secondly the only blanket in the room is one on the bed so thin that you can see through it. Even turning the heat on, (yes it gets cold in FL), it did not make for a comfortable sleep. (If you request another one it’s the same kind so ask for two.) Third, if you like to enjoy a glass of wine in your room but need access to an opener, they don’t keep one at the front desk, or with the concierge, or even housekeeping. The only available wine opener is the single one behind the bar. So you will have to take your battle to the bar to be opened by the bartender (if they can find the opener....which they couldn’t... and there is only one....) Finally, while someone came into my room and made the bed and took the towels (used and unused), they did not clean/wipe down anything, vacuum, restock the coffee, nor did they replace any of the linens. Which is really inconvenient when you return from a 12 hr work day, start to undress for a shower, only to find all the towels and washcloths are gone (as was your spare see through blanket.) One would think that they could just contact housekeeping to bring them towels, however in the evening and night hours, Aloft only has 2 people on staff: the front desk and shuttle driver. So if driver is out, your happy but has to get redressed and go to the front desk to pick up towels. (Thank god the single persons that worked the desk are so nice as they are having to handle so many customers and needs all alone!) Oh and just a travel tip note—no reheating of food is available in this hotel. And bath products is soap and shampoo only (no conditioner, lotion, etc) I came away feeling as if all the bling and “fun” in the lobby is to distract you from noticing the missing Marriott standard. In fact I’ve had better customer care and cleaner rooms at a Motel 8.
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Date of stay: January 2020Trip type: Traveled on business
2 Helpful votes
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Response from DanW3515, General Manager at Aloft Jacksonville Airport
Responded Feb 4, 2020
Hi Kat-Lynn80, Thank you for taking a few moments to share your genuine and detailed feedback on your recent stay with us. It's disappointing to hear that we seem to have missed the mark on a few areas during your time with us - and we regret that we were unable to meet your, or our own, expectations. Please note that your feedback will be shared with the appropriate associates within the hotel to ensure that these areas can be addressed and ensure an isolated incident. Again, we truly appreciate your feedback and hope that we might have an opportunity to better serve you during your future travels to the Jacksonville area. Yours in hospitality, Adam Winning, General Manager
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PRICE RANGE
$126 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft jacksonville airport hotel jacksonville
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
136
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Frequently Asked Questions about Aloft Jacksonville Airport
Which popular attractions are close to Aloft Jacksonville Airport?
Nearby attractions include Regal River City Marketplace Stadium 14 (0.7 miles) and The Cookie Momsters (0.3 miles).
What are some of the property amenities at Aloft Jacksonville Airport?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Aloft Jacksonville Airport?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Aloft Jacksonville Airport?
Guests can enjoy a lounge during their stay.
Is parking available at Aloft Jacksonville Airport?
Yes, free parking is available to guests.
What are some restaurants close to Aloft Jacksonville Airport?
Conveniently located restaurants include Green Papaya Thai Cuisine, Newk's Eatery, and Blaze Pizza.
Are there opportunities to exercise at Aloft Jacksonville Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does Aloft Jacksonville Airport have an airport shuttle?
Yes, Aloft Jacksonville Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aloft Jacksonville Airport?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Aloft Jacksonville Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Jacksonville Airport offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.