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Aloft Jacksonville Airport

415 reviews
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Traveler (103)
Room & Suite (27)
Pool & Beach (4)
Overview
  • Excellent24%
  • Very good37%
  • Average19%
  • Poor12%
  • Terrible8%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Aloft Jacksonville Airport
Special Offer: $10 Breakfast Credit
Hotel deals
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (415)Write a Review
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All reviewsbar and pool tablebliss spa productsaloft brandmodern designjacksonville airportroom layoutshopping centerbreakfast includedlobby areabed was comfortablehotel chainlittle thingsan overnight stayfree shuttlean early flightoutdoor poolshuttle service
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1 - 5 of 404 reviews
Reviewed yesterday

We just needed a place to stay on our way down to central Florida. Since we travel with our dog, finding a nice place can be challenging. The location of the hotel from the interstate is convenient, however the traffic can be difficult. Across from...More

Thank formerrower
Hotel's Favorite
Reviewed 4 weeks ago via mobile

Stopped in here on my way to the Keys for Christmas. Immediately greeted with a pleasant smile. Staff very helpful . Room clean and comfortable. Price reasonable and as usual, the hotel is very pet friendly. I have stayed in Alofts from the west coast...More

Thank Keith R
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 3 weeks ago

Dear Keith R, Thank you for sharing this review with us and for being a recent guest of the Aloft Jacksonville Airport. We are very pleased to hear that you enjoyed the Aloft experience including the service you received throughout your stay. We appreciate being...More

Reviewed 5 days ago

The only good thing was check in. David was great. The hotel needs renovating. The wallpaper in the hallway is peeling, carpets look really dirty. Room 406 had deep scratches on both headboards. The carpet left my footies filthy. The walls are paper thin. Rude...More

Thank allencemea
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded yesterday

Dear Allencemea, Thank you for sharing this feedback regarding a recent stay at the Aloft Jacksonville Airport. I would like to start out by thanking you for the kind words you had for the service received from David at check-in. David is a valuable asset...More

Reviewed 6 days ago via mobile

Headboard looked like a bathroom wall in a subway - words carved into it and scratches. Wall wasn’t much better. Front desk said it was “one of the good ones”. Elevator broke so had to lug suitcase & laptop bag down 5 flights of stairs,...More

Thank Etchdon
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 5 days ago

Dear Etchdon, Thank you for being a recent guest of the Aloft Jacksonville Airport and for providing this valuable feedback. Please allow me to apologize for what you experienced while a guest of ours recently. What you experienced is disappointing and far below the Aloft...More

Reviewed 1 week ago

The inside of my door had grease smears. The walls and the headboard had huge claw marks/scratches (seriously). The carpet had several spots of red stains (I hope it was not blood). The bathroom tile's grout was mostly covered in black mold. The couch was...More

Thank Abbie M
Response from Dan W, General Manager at Aloft Jacksonville AirportResponded 1 week ago

Dear Abbie M, Thank you for taking the time to provide valuable feedback regarding a recent stay at the Aloft Jacksonville Airport. I would like to personally apologize for the condition and cleanliness issues you encountered in the guest rooms. What you encountered is unacceptable...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$132 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$132 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (103)
Room & Suite (27)
Pool & Beach (4)
Dining (2)
Hotel & Grounds (67)
Bathroom (15)
Business Center & Event Rooms (2)
Questions & Answers
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Kayla C
September 13, 2015|
AnswerShow all 2 answers
Response from Dawn C | Reviewed this property |
18 with a valid credit card.
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Votes
Room Tips
"away from the elevator"
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"There are five floors. Choose the 4th or 5th for a great view."
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"Don't accept a room next to the elevator"
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"5th floor was very quiet."
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