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Holiday Inn Express Hotel & Suites Chaffee

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Holiday Inn Express Hotel & Suites Chaffee
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chaffee
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Showing 91: English reviews
Tennessee
Level Contributor
98 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

Stayed for one night while in town for a group event. Property is easily accessible and ~25 minutes from JAX. It's located on same street as a couple of other similarly priced hotels. Front desk staff were pleasant and quick with check-in. Fitness center & business center off main lobby. Sleeping rooms are clean and fairly spacious. Large closet and... More 

Helpful?
1 Thank chem_dr
Fairfield, CT
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 3, 2014

This place was a pleasure to stay at from the minute I stepped in the door. Great front desk service that answered all the question I had about the area. The beds were very comfortable and the breakfast was very good, better then average for this chain. I would definately return here.

Helpful?
Thank FrequentTravelerCT
Sandston, Virginia
1 review
5 of 5 stars Reviewed August 11, 2014

My husband and I were visiting family in Florida and needed Pet Friendly accommodations. We looked on-line and saw that this hotel was pet friendly, had high ratings and good reviews. The facility was really nice as was the staff. The room was very clean and they came in every day and made our bed, emptied trash and replenished our... More 

Helpful?
Thank Patricia S
Macon, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 2, 2014

Though the hotel was clean & staff friendly. There was few things that I noted. The closet door was missing in my room. Checkout was not satisfactory to me. In my past experiences at Holiday Inn Express hotels - though secured with credit card, I was able to pay for room occupancy with cash @ checkout. This was not the... More 

Helpful?
1 Thank Yuwanda P
Luke R, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Dear Yuwanda P, We sincerely apologize that you experienced an issue at checkout, but are glad you enjoyed your stay otherwise. However, the date which you checked out numerous guests wished to pay cash. We have no issue whatsoever accepting a cash payment. However, on this day we simply did not have the cash on hand available to make change.... More 

Orlando, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 1, 2014

I spent 6 weeks in and out of this facility. The staff was always courteous and pleasant. Jennifer Amit was always ready to assist with any needs and had a pleasant attitude. I felt she genuinely cared for my needs as a guest and never seem bothered.

Helpful?
Thank Bill R
Luke R, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Dear Bill R, Thank you so much for your kind words regarding your stay and staff! We make it our ultimate goal to be sure that we provide stellar customer service to each and every one of our guests. I will be sure we share your comments regarding Jennifer with her and the rest of our team! She is certainly... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

A special thank you to Luke for accommodating me and my dog Sassy before we even checked in and offering her some extra Scooby snacks. Great customer service was provided by all from the lady who worked so hard making sure the breakfast area stayed fully stocked from 6:30 until 10 am she was hustling hard with a smile. I... More 

Helpful?
1 Thank Samantha G
Luke R, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Dear Samantha G, I can't thank you enough for the kind words regarding our service and your stay with us. You and Sassy were such a pleasure to have as guests, she is adorable! It's always a pleasure for us to host our four-legged friends, and I'm so glad Sassy enjoyed her treat bag! I will be sure to share... More 

St. Petersburg, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

Our track club (727) has stayed here for the last 2 years and we have had exceptional service. Luke was especially helpful and we will stay here next year if we travel to Jacksonville. A friendly, helpful staff makes a trip away from home less stressful. The rooms were clean and comfortable. Thanks again!

Helpful?
Thank Kerry G
Omaha, Nebraska
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2014

We were on a road trip and we had our two dogs. My family and I were worried that we wouldn't find a nice hotel to stay in that would take our puppies. We were so happy to find a nice welcoming hotel, like the Holiday Inn Express Hotel, using the IHG app. This hotel was the only hotel that... More 

Helpful?
Thank helopilot96
Palm Harbor, Florida
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 12, 2014

Spend a few nights a few times a year with work related business in the area. Rooms are very clean, beds comfortable and friendly staff. There are a few restaurants nearby and is located right off the interstate. Very convenient and worthwhile place to stay.

Helpful?
Thank RytNow1
Luke R, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chaffee, responded to this review

Dear RytNow1, Thank you so much for taking the time to share your experiences with us! I am so glad you enjoyed your stay with us, and hope to see you again during your next visit to Jacksonville. I will share your positive comments with our entire staff! Thanks again for being the best part of Holiday Inn Express- our... More 

Jacksonville, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2014

We needed help with a few issues and the staff was friendly and responsive. Samantha went out of her way to help us resolve our issues. The rooms are very clean, fresh, and comfortable. We thoroughly enjoyed our stay. As we continue our travels, Holiday Inn Express and Suites has moved to the top of our hotel list.

Helpful?
Thank Sharon L L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This is a beautiful brand new hotel. This hotel has 81 comfortable rooms tastefully designed. It has a fitness center, business center, meeting rooms, outdoor swimming pool and a great room for Express Start breakfast. The hotel has a friendly staff. This hotel is near good restaurants and a shopping center. The hotel also has a guest laundry. We also offer a great Manager's Reception on Wednesday Nights for all our Hotel Guest Please try it out you will love it. This is not your light food reception it's like you are home and we cook dinner for you. Banquet Room Great and can hold up to 100 people depending on setup. Caterering available. And you can choose your own color table clothes. 34 years hospitality and it will show. Give us a try. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chaffee

Address: 537 Chaffee Point Blvd, Jacksonville, FL 32221-4109
Location: United States > Florida > Jacksonville
Price Range: $121 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chaffee 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chaffee
Hotel Style:
#28 Family Hotel in Jacksonville
#46 Business Hotel in Jacksonville
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