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Breakfast is instant, hot tub didn't work, ac in divided living room didn't reach from the bedroom. Room was average, pond next door was cute, and some of the staff was nice. The location was good everything was close by, outside of the hotel was...More
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Response from RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville WestResponded February 15, 2017
We apologize for the AC not working to your expectations. We looked through our guest log and noticed that this was not reported until check out time. Please consider bringing this to a team members attention as early as possible so that we...More
My wife booked this hotel and was told she could pay cash for the room. She also let them know it would be a late check in. We got a phone call from the manager telling us our card was declined which is the card...More
Response from RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville WestResponded January 27, 2017
Thank you for your insight.
We do require a valid credit card to ensure a late arrival reservation even though you would be paying cash upon check-in. As a courtesy you were contacted and given the opportunity to update your reservation with a...More
$111 - $134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Green Hotel in Jacksonville
#28 Business Hotel in Jacksonville
#35 Romantic Hotel in Jacksonville
#40 Family Hotel in Jacksonville
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn And Suites Jacksonville West ,
Country Inn & Suites Jacksonville West Hotel Jacksonville ,