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This hotel is NOT where you want to stay if you have to stay on the westside of Jax. When I walked in to check in, I had to wait several minutes at the desk looking at a sign that read "Assisting a guest. Be...More
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Response from RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville WestResponded 5 days ago
I am very apologetic that we did not meet your expectations during your stay.
I do sincerely wish that we had met to discuss the issues you incurred. I am happy to see that you found the guest service agent cordial and accommodating....More
I had reserved two rooms at this location for family coming into town.Check in was easy, staff very friendly and the cookies at the front desk are addictive. Rooms were clean, spacious and comfortable. Grounds were clean, well lit at night and we never had...More
This was by far the best hotel.
Ashtyn,Mary,Lavedra even the owner where by far the best front desk receptionist. They all went above and beyond for our family. Housekeeping staff included was great. Hotel grounds were keep clean everyday. Pool was good for our kids....More
$106 - $134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Green Hotel in Jacksonville
#28 Business Hotel in Jacksonville
#35 Romantic Hotel in Jacksonville
#40 Family Hotel in Jacksonville
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites Jacksonville West Hotel Jacksonville ,