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Holiday Inn Express Hotel & Suites Grants-Milan

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Holiday Inn Express Hotel & Suites Grants-Milan
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Dehradun, India
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I have visited so many hotels in India and abroad. Some were very good some not so good but I was amazed to see the fast working of service staff. I had some problem with washroom water tap. I contacted at reception. you won't believe literally in two minutes the the service came and repair is done. Bravo !! The... More 

Helpful?
Thank uma29july
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Valued Guest, Thank you for your feedback and value you. We appreciate the kind words. We hope to see you again in the near future. Sincerely, Holiday Inn Express & Suites - Grants/Milan More 

El Paso, Texas
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I traveled with my mother in law and her mother to the Wolf Sanctuary right outside of Grants. Mother in law made reservations, assured her that we would have room close to each other. That was not the case. Heated pool was broken. They did bring a roll away bed to our room quickly after checking in.... More 

Helpful?
Thank LSR623
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Beds are HARD N UNCOMFORTABLE! ! UGH !! 2 desk personall whenbwe ck'd in......but not one to be found at ck out. Sad customer service if you ask me. Breakfast was ok, but nothing special. Why are the bath towels under the vanity??? Doesn't it mske more sense to put them within reach of the tub/shower?? Jeez

Helpful?
Thank Kent D M
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, Thank you for choosing our property. It is unfortunate you have chosen to give us a low score. We have taken your comments and used them to teach our team to better serve our guests. Again, thank you for choosing us and our brand. Sincerely, Holiday Inn Express & Suites. More 

Pitman, New Jersey
Level Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped here for one night on the way to Alamogordo, NM and White Sands National Monument. We were coming from Sedona and had stopped at the Petrified Forest/Painted Desert on our way in. Perhaps we should have stopped in Gallup, as there is not much in Grants, but the following day, we appreciated being an hour closer to Alamogordo.... More 

Helpful?
Thank slrtravelplanner
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, We appreciate your kind words and feedback. We work hard to make yours and others stay pleasant and our goal is to make you feel as if you never left home. its Unfortanante that you experienced a not as happy welcome as you deserve but I can assure you that we will work on this to better make... More 

Winter Garden, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 14, 2016

Having arrived at the hotel after a long day drive, we found staff at the front desk, welcoming, friendly and very helpful. We checked into our room, 2 adults, 2 children, beds were very comfortable, room clean, big room to accommodate our family, clean bathrooms. We all had a great night sleep and woke to with a great view of... More 

Helpful?
Thank Lori E
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, Thank you for choosing our property. We appreciate your feedback and business. We hope to see you again soon. Thank you Holiday Inn Express & Suites - Grants/Milan More 

Sacramento, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2016 via mobile

Pros The beds were comfortable with nice bedclothes. The room was overall pretty clean There was a pool for my son Modern motel close to Chaco Canyon Cons It was pretty expensive The elevator wasn't working The spa needs to be replastered Plastic cutlery is too flimsy Suggestions Bring a large coffee cup to breakfast...

Helpful?
Thank AlecMCraig
California City, California
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

Everything nice about this place. Comfortable bed & blankets. Pillows had a choice from firm & soft (feathers). Shower nice & towels. Have shampoo, conditioner, lotion. Wifi. Elevator. Microwave and fridge. Breakfast good & lots 2/ choose from.

Helpful?
Thank ElizabethCCC
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Valued Guest, We are appreciate you and your feedback. Thank you for choosing our property and giving us the chance to accommodate you. We hope you choose us and our property again in the near future to continue serving you. Sincerely, Holiday Inn Express & Suites - Grants/Milan More 

Boston, Massachusetts
Level Contributor
255 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 465 helpful votes
3 of 5 stars Reviewed July 2, 2016

We stopped at this location after a very very long day of driving. It is located close to the highway in an area with little else around it. We thought it curious that with so much land around the hotel, that there was not more space for parking. It was very hot that night, but walking in the front door... More 

Helpful?
Thank Gizmo311
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, Thank you for choosing our property and our brand. We are happy to have made your stay pleasant. We hope to see you again soon. Sincerely, Holiday Inn Express & Suites - Grants/Milan More 

Houston, Texas
Level Contributor
265 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed July 2, 2016

We were very happy about our stay (one night). The breakfast is very good and staff is friendly. Good for road trip. There is a Chinese Buffet right next to this hotel is good for cheap eat $9.99/person.

Helpful?
Thank leo88copper
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, Thank you for choosing our property and our brand. We hope to see you again soon. We really appreciate your business. Sincerely, Holiday Inn Express & Suites - Grants/Milan More 

Henderson, Nevada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 9, 2016

We were on our way home from a great 7000 mile road trip and my husband was tired so we could not make it to our next destination, therefore we decided to stay in this hotel. Really unfortunate decision!! The Hilton brand usually has a pretty good reputation; there are exceptions, of course This hotel needs so much work I... More 

Helpful?
Thank Rae A
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, Thank you for choosing our property. we appreciate your feedback. We hope you to see you again soon. Sincerely, Holiday Inn Express & Suites - Grants/Milan More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Grants-Milan

Address: 1512 E Santa Fe Ave, Grants, NM 87020-4004
Location: United States > New Mexico > Grants
Price Range: $121 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Grants-Milan 2.5*
Number of rooms: 76
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Also Known As:
Holiday Inn Express Hotel And Suites Grants-Milan
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