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Holiday Inn Express Hotel & Suites Grants-Milan

HIExpress.com$129*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Grants-Milan
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154 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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England, United Kingdom
Reviewed yesterday NEW

This hotel suited our needs as we wanted to visit El Malpais and El Morro. Our first impression was of a very unpleasant smell in the elevator, which lasted throughout our three night stay. Our room was very good, very well equipped, lots of storage space and good lighting. Nice big bathroom, which is important to me, so there was...

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Helpful?
Thank Holidaymaker7343Mk
New Windsor
HOTEL’S FAVORITE REVIEW
Reviewed March 7, 2017

Excellent location off Route I-40. However the dining is a short drive away. Room was very spacious, comfortable and up to date. Staff was polite and helpful at check-in. Wireless wifi is available. Would return for sure.

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Helpful?
Thank mr2turtle
About Hotel's Favorite Review
Ipwa
Reviewed 2 weeks ago

Took 30 minutes to check in- that is with a reservation. Their mistake said reservation was denied even tho I had the confirmation. Finally found correct information. In the meantime about 10 others were waiting to check in. Room, shower & bed were good. Breakfast was horrible at 7 a.m. There was food on the floor, eggs were scarce and...

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Helpful?
Thank 971pm
Austin, Texas
Reviewed 2 weeks ago

I recently spent 2 nights here while hiking nearby with friends. As an ING Rewards member I stay at lots of HIEs around the country as well as similar class hotels by Hilton and Marriott. Reading some of the other reviews here I wasn't sure I had the right hotel as I had none of the problems written about here....

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Thank AustinWhitewater
Reviewed April 18, 2017 via mobile

Stay at holiday inn for about month housekeeping didn't dust or clean the tub . Microwave was broken and was never fixed or replaced 2 weeks there room got robbed. Taking my GPS and robbing fellow co-workers. I keep your valuable in your trunk of your car

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Helpful?
Thank Bryin A
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GRANTS - MILAN. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that...

Eagan, Minnesota
Reviewed April 18, 2017 via mobile

HIE brand is not to be trusted in Grants. Check in staff had no welcome for rewards member. The room was ready which is the good news. Dust was everywhere. Internet sign in was required continuously and once on it was slow. The sink and shower drains were slow. The hair dryer did not function for more than 5 seconds...

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Helpful?
Thank Bill K
HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-Milan, responded to this review

Dear Valued Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GRANTS - MILAN. I would like to start by apologizing to you for the inconveniences you faced during your stay. I have address this issue and properly traine to better handle issues that arise and...

Olathe, Kansas
Reviewed April 8, 2017

Grants is the perfect hub for El Morro, El Malpais, Mount Taylor and Chaco. When Holiday Inn Express, this trusted name, came to Grants we were excited. And now we're not. The room was commodious and clean, but omigosh the details... - A visitor to this HIEx is greeted by a blue cloud of cigarette smoke from the smokers on...

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Helpful?
Thank Cardinalis
Washington, D.C.
Reviewed April 3, 2017

The Internet either did not work or was slow slow that access to any webpage timed out. The response from the Front Desk was... I reset the router and it takes 30-45 minutes to reset. As almost anyone knows, that is technical nonsense. Routers typical reset in minutes. Even after an hour and repeated calls... no functioning Internet. One star...

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Thank AlwaysOnTheAirplane
Reviewed March 21, 2017 via mobile

Key problems & dropping internet make this otherwise great hotel a PITA. Good breakfast & nice staff! Good location & recommended good restaurants. Walgreens is right across the street. Acoma Pueblo is well worth a visit.

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Thank Lynn C
Reviewed March 16, 2017

We stayed here one night in February. Breakfast was fine and the staff friendly. Other than that the hotel was not up to expectations. The pool was not warm. Cleanliness could have been better and the mattress sunk in the middle. There are not a lot of choices in the area but we will look closely at competitors the next...

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Helpful?
Thank Ed J
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44 photos of this hotel

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Grants-Milan

Address: 1512 E Santa Fe Ave, Grants, NM 87020-4004
Location: United States > New Mexico > Grants
Price Range: $132 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Grants-Milan 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Grants-Milan
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Grants-Milan staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Grants-Milan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“None from me.”
mr2turtle, Mar 7, 2017 | Read review
“Room 216 was a suite but the housekeeping needs attention.”
  • Another pic of the tear int he top sheet
  • Wrinkled dust ruffel
  • Bathroom with sink and shower
  • Dust ruffle is wrinkled and not installed very well
  • Tear in top sheet
  • Wrinkled curtains
  • Separate sink area and round table
  • Wrinkled dust ruffel
JerryH9905, Nov 1, 2016 | Read review
“Room on the same side of entrance to lobby had a great view of the mountains, when we opened our curtains in the morning.”
lorie636, Aug 14, 2016 | Read review
“May have problems with wi-fi. Bring your own laundry soap.”
275RichardC275, Jun 2, 2016 | Read review
“Get an odd-numbered room to get a nicer view.”
dagongster, Jul 31, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HIExpress.com
$129* /night
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HotelQuickly$174
Hotels.com$129
Booking.com$129
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*Disclaimer
Prices are for 1 room, 2 adults
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