Ok hotel. I was expecting worse due to other reviews. The room is dreary and old and the toilets and tub were super low to the ground. They were disorganized at the front desk as far as my reservation. It was quiet on 4th floor and the room was clean. I was happy it wasn’t freezing cold inside and the parking was easy in attached garage though $50. Location was good. We were there overnight for a wedding.
I travel to Philadelphia twice a year, and always stay at the Warwick. The location is close to great restaurants and shopping. The hotel staff always goes above and beyond. Especially Steve out front who make everything run smoothly. We always look forward to our next visit.
Booked a 1 king room here while here on business. I booked through Hotwire since I didn't care what hotel I got, as long as it was walking distance from my meetings. I'm glad I got this hotel! It's not too far from public transit, but you will have to walk more than a few blocks. In the HOT August heat, it was a bit of a bear with a rolling bag. This place is close to EVERYTHING and in a very nice area of Philly near Rittenhouse Square without being in the "middle" of the craziness. I ended up getting in earlier than I thought, but to my surprise, they already had my room ready several hours early. Score! The hotel is old and you can tell, BUT the modern decor, the upgraded furniture and amenities didn't make it feel "old". This is truly a boutique hotel. The room was pretty clean and spacious enough for being in downtown Philly. The decor was very splashy with a local feel. It had all the modern amenities and wifi was usually pretty good. The bed was comfy with plush linens and plenty of pillows. There was a decent amount of storage for my things. Everything was in good working order. The bathroom was clean with a decent amount of counter space. I appreciated the upgraded amenities. The view was just ok, facing tall buildings, but I didn't book it for the view. Even though this was in the middle of downtown, it was very quiet inside. The concierge was very helpful in understanding the area and gave great suggestions. The Schuylkill trail is easy walking distance from the hotel and the overall area felt very safe. I did see quite a bit of homeless people sleeping on the trail however, but they weren't bothering anyone. Checking out was painless and quick. I'd definitely stay here again when in Philly!…
It was a long day. I was up since 2 am and after getting home from work, the 6 hour trek began! We checked in late, but staff was super friendly and courteous! The garage staff was very helpful! Thank you so much! If we ever go back to Philly, we're gonna stay with you again!!
I recently visited the Warwick for a 2 day trip with my dad. The location is great with close proximity to a lot of the destinations we wanted to visit and plenty of great restaurants and shops. We originally booked a room with one King bed, but we checked in early so they upgraded us to a room with double queen beds. Our room was well appointed and I was satisfied with the cleanliness. The bathroom was modernly designed and the shower was excellent. My only issue with the room was the view out of the windows was a brick wall. The parking garage was situated on the side of the building and the staff there was friendly and accommodating. My only complaint was the price was a little bit hefty for a 2 night stay. Overall, I was impressed with my stay at the Warwick and I would definitely return if I am in Philly again.…
We’re very proud Hilton Diamond level travelers and there are plenty of affiliated properties to choose when in Phila. BUT, regardless of availability we always have chosen The Warwick at Rittenhouse Square. Why? When you stay at the Warwick you’re getting Steve, the amazing Doorman, The Prime Restaurant, the incredible front desk staff and the amazing parking garage team. In an increasingly impersonal world, The Warwick is all about personal service. The rooms are always clean and well appointed. The housecleaning staff is very attentive. Oh, and did we mention Steve at the door? Of course we did. Just wanted to give him a shout out again because if everything we just said wasn’t true, we would have stayed there anyways just to see him again.
Went back to the Warwick for the first time since the pandemic and the hotel is still very nice and staff was accommodating. It was great to see Steve still working the front door and handing out recommendations with a smile! Nice hotel and location!
We recently stayed at The Warwick. The location is perfect - steps to Rittenhouse Square and all of the wonderful restaurants, shops and bars in that area. Our Junior Suite was well appointed and extremely clean. The entire staff was professional and helpful. On our first night, we had an issue with the AC. Within a few minutes of calling the front desk, Mike arrived and remedied the issue by replacing the AC unit. He was friendly, professional and extremely efficient. We were so impressed that we cancelled our reservation for another trip to Philly and rebooked with The Warwick. We now have our go to spot in Philly.
Checked in at reception. The reception agent, Hope, seemed pleasant enough. We get to the room and the window looks out on a brick wall about 10 feet away. Talk about dreary. Minutes later we flush the toilet and it's loud and doesn't stop running. My partner goes down to the lobby to request another room, which we get. So there was another room, with a decent, not great but okay view and light. So the question is, why were we given such a sub standard room? Puzzling. It was enough of a turnoff that I doubt we would return.
You walk in and are surrounded by elegance in the lobby. It has a beautiful refreshing art deco feel where the guests chat and lounge (to the extent COVID possible). t's location is it's best feature. You are near the best restaurants. The little café down the way has these insanely delicious croissants. You are a block from Rittenhouse. And the hotel has decent parking prices. That said, this is the type of room that makes you want to get out of the hotel as soon as possible. The shower leaked the entire time. It was dark as some other folks said, especially the bathroom. We let the front desk know, they did not resolve it. The room was very cozy, as in small, and, at the price, was insanely expensive. Nice art though an ode' to days gone by. They also have residences within the hotel and I had the sense that this is where they spend their time, money, and attention. We probably won't return.…