The hotel was beautiful~ The customer service was EVERYTHING! The entire staff in the hotel went above and beyond to ensure that your needs are met and that you are happy. They were all so pleasant and upbeat and happy to see you upon your return to the hotel. I usually stay at the Four Seasons where ever I go. There was a graduation at Penn State so the Four Seasons recommended this hotel. They did not steer me wrong. I never thought that I would say this, but the Rittenhouse is very comparable to the Four Seasons. Thanks guys
The Rittenhouse was on-point in every way possible: from arrival to check-in, the room was HUGE and stunningly appointed, the library bar was elegant and delicious. The location is a short walk to EVERYTHING. Do not hesitate to stay here! xx
I always have a wonderful experience at this hotel. Located in a great location, it is small and intimate with lovely rooms and amenities. The service is very attentive and responsive, but not at all snooty.
Beautiful rooms, exceptionally helpful and friendly staff. Terrific location, too! This hotel is outstanding. My husband and I will definitely return and we both highly recommend staying here. We're probably spoiled for all other hotels, now.
Beautiful location, beautiful, clean and well appointed rooms (spacious as well) and A+ service. Excellent amenities. The most impressive part of my stay is the staff. From the front desk to housekeeping to engineering to concierge the employees are genuinely warm and helpful, knowledgeable and want to make my stay a great experience. Definitely recommend. Thank you for your kindness.
We were there for 2 days on a business trip. The hotel was beautiful and everyone was very helpful! Highly Recommend!! We are considering going back on our own for the Philadelphia Flower Show! Beautiful hotel next to a park. parking was very easy. Valet people were very friendly and helpful!
Fantastic hotel - beautiful comfortable large rooms, professional yet warm and welcoming staff, attentive to every detail. Surprised with a little extra amenity sent to my room. The location is fantastic - ease of walking to great food and cultural activities. I highly recommend this gem of a hotel to any seeking a wonderful five star plus experience. Thank you!!
My friend and I decided to try the spa here for my birthday weekend and the entire experience from check in to check out was incredible. Joanna the spa manager was so attentive, welcomed us so warmly and wished me a happy birthday before guiding us on a thorough tour of the facilities and putting through our food order. Our massages were immaculate as well and we enjoyed using the facilities for several hours afterwards. A huge thank you to Joanna and the rest of the staff for making my birthday so special!
I was in town visiting family and knew the hotel was going to be nice but I was totally impressed with not only the friendliness and professionalism of all of the staff but also commented to friends and family after my stay that it had been a long time since I had been in a hotel or resort with staff that kind and helpful. The rooms are large and well-appointed. The restaurants, bar, and room service were all 5 stars. I rarely write reviews but this hotel was worth submitting one.
I love staying at Rittenhouse Hotel. Perfect location, spacious and truly clean rooms, excellent service... looking forward for my next trip to Philly. Delicious food at Lacroix Restaurant... The place to be in Philadelphia.