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The Rittenhouse Hotel

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210 West Rittenhouse Square, Philadelphia, PA 19103
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1 room 1 adult
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627 Reviews from our TripAdvisor Community

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Buckhead GA
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 1 week ago

From the magically lit sculpture in the outside arrival area to the effortless elegance of the Mary Cassat Tea Room to the beautifully equipped and maintained athletic facilities, The RIttenhouse surpasses its exceptional reputation. You expect the room to be flawless, and it is. You expect the service to be flawless, and it is. What makes The Rittenhouse fun is... More 

Helpful?
1 Thank cmcnally56
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

It is very kind of you to eloquently post your impressions of The Rittenhouse. We always try to make a connection with each our guests and it is gratifying that you took the time to share your experience. We look forward to seeing you again whenever you are in Philadelphia. More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

Sean the concierge was just one of the superb staff that made this stay wonderful. WiFi is free, complimentary welcome drinks robes etc etc etc. meant every little thing was taken care of. Location is good and hotel inside and out pretty. Will return and will look for other hotels in this group.

Helpful?
1 Thank A TripAdvisor Member
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Thank you for celebrating your anniversary with us. I will be sure to share your comments with Sean, who I am sure will be happy to know what a positive impact he had. We appreciate the time that you took to tell others about us and hope to see you again sometime soon. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Why can't every hotel have impeccable customer service like this? Last minute, so glad we found you in stressful time. Free upgrade to room w park view, wonderful room design & decor. Great location, super concierge for assistance in new city, all of the staff was 5 star! Deluxe, but not too formal. My only complaint-there is not one Rittenhouse... More 

Helpful?
2 Thank Persephone21
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We thank you so much for your spontaneous visit and wonderful review. Our small independent status certainly gives us an advantage versus other area hotels in terms of service delivery. Please consider us your home for future visits as well. More 

Baltimore, Maryland
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Rittenhouse was a perfect hotel for a weekend getaway to Philadelphia! It's elegant and incredibly comfortable, and it's modern without being cold. The restaurant spaces are lovely! The rooms are very large with a nice view of Rittenhouse Square. It's close to the Barnes the Philadelphia museum of art shopping and eating. We had a wonderful trip!

Helpful?
Thank Jane S
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Thank you for joining us for your birthday celebration. It is wonderful to hear that you had such a memorable visit. Please consider us your home base in Philadelphia and we very much look forward to seeing you again. More 

New Jersey
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed for a few days after the Christmas rush. The staff were quick to deal with whatever needs we had. The rooms and the beds were quite comfortable. The hotel is a bit older in places but always well maintained. The upside is a place that is quiet and comfortable in location convenient to many attractions in the center... More 

Helpful?
Thank pilgrim672015
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We are an ideal oasis in the heart of the city at any time of year. Thank you for choosing The Rittenhouse and recommending us to others. Please consider us for future stays as your home away from home. More 

Santa Monica, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2016

I stayed at the Rittenhouse for my college reunion, and remember back in the day, that it was THE place to stay. Well, it is certainly lovely, and the service is still 5-star, but the rooms are in need of a renovation. The bathrooms, in particular, are very dated, as are the furnishings within the room. That said, the bed... More 

Helpful?
1 Thank Allison W
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Thank you for remembering us. Since your last visit, we have been busy with several upgrades and will undertake an entire floor remodel beginning this month. You can look for several new offerings from us this year and we hope to continue to be your go to hotel in Philadelphia. More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Since the 4 seasons has closed, rittenhouse is the best hotel in Philadelphia. When we arrived, the friendly front desk/concierge/bell employees escorted my son to the toy treasure chest where he was given a toy! How cool is that? We felt like we were in the movie, Annie. The lobby is tastefully decorated in holiday decorations. The room was an... More 

Helpful?
Thank ricemuncher
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We are very happy to hear that you felt the level of personalized service ranks as #1 in your experience. Travelling families are very important to us- especially over the holidays. We wish you the very best for 2016 and hope to see you whenever your travels bring you to Philadelphia. More 

Sicklerville, New Jersey
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 29, 2015

We spent a night here for our anniversary. The check-in process was easy and very friendly. We each received a voucher for a glass of sparkling wine in the Library Bar. We were upgraded to a room overlooking the park which was lovely. The room was very clean and had everything we needed. The entire staff was extremely friendly. The... More 

Helpful?
Thank bfam123
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

Location and service are two of our most prominent hallmarks noted by our guests. Thank you for taking the time to acknowledge our efforts. It was a pleasure having you with us and we hope to see you again soon. More 

HOLLYWOOD, FL
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015

This is our 6th year visiting The Rittenhouse Hotel. We try to stay here at least twice a year. The hotel is what I would consider to be 5 Star in the most perfect location in Philadelphia. Once you get here there is no reason to get back into the car unless you have to leave the City. There are... More 

Helpful?
1 Thank CLENDER
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We are happy to have you with us- especially as loyal return guests. Thank you very much for telling others about The Rittenhouse and Happy New Year! More 

Long Grove, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 14, 2015

While the hotel was very nice, we had booked the hotel through American Express Platinum. When checking out, our bill had numerous errors and they argued to honor the benefits (including breakfasts and $100 credit). After over 30 minutes of arguing, where they would not produce details, they finally agreed to the credit. After re-looking at the bill, there are... More 

Helpful?
3 Thank zfamilybcai
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review

We truly regret that your folio on departure did not clearly reflect the $100.00 American Express Platinum credit. Once notified, the proper credit was verified and an additional credit of $150.00 was applied due to your concern and inconvenience. We honestly believe that the vast majority of guest concerns are easily remedied here at the hotel. Furthermore, we welcome constructive... More 

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