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Four Points by Sheraton Philadelphia Northeast

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Traveler (36)
Room & Suite (27)
Dining (1)
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Overview
  • Excellent18%
  • Very good26%
  • Average20%
  • Poor24%
  • Terrible12%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (58)
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All reviewsroosevelt blvdshopping and restaurantsrooms were very cleanhotel stayindoor poolchecking inbed was very comfortableother hotelsfree wifisupermarkethousekeeping
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1 - 5 of 51 reviews
Reviewed 6 days ago via mobile

We booked to stay here for three nights with our Sheraton points. Our first impressions were ok, aside from a fellow guest at the reception desk threatening to call the cops due to a problem with her reservation. The hotel’s location is good for eating...More

Thank Wiseworm
Hotel's Favorite
Reviewed November 17, 2017

Checkin was spot on, they even upgraded my two queen bed room(all they had when i booked) to a King Deluxe and didn't even charge me. The room was gorgeous. Perfectly laid out. The free wifi was actually decent. The bed was as perfect as...More

Thank TechIntellect84
Reviewed 6 days ago

Extremely disappointed. Absolute disaster. Stayed 2 nights, didn't receive a receipt. Shower did not work, reported to the front desk on Friday. Technician left tools in the room on Friday but did not fix problems. We were staying in Philadelphia so that my wife could...More

Thank FarOutSpringfield
Reviewed 1 week ago

My stay at this hotel was OK, nothing special. I had an issue with the room key and front desk personnel were attentive and courteous. Room was quite specious, could have had a better selection of TV channels, though.

Thank Nick C
Response from Jack H, Manager at Four Points by Sheraton Philadelphia NortheastResponded 6 days ago

Thank you for the feedback. We apologize for the key issue and are addressing this and other condition issues with a complete hotel renovation. We hope you will join us again when it's completed.

Reviewed 1 week ago via mobile

Poor quality rooms. Booked on Hotels.com but did not get the room we booked. Night manager, Ryan Gallagher, took 25 minutes to come out to discuss with us. They took no accountability for anything and made no effort to improve our poor experience. Rooms were...More

Thank Seth P
Response from Jack H, Guest Relations Manager at Four Points by Sheraton Philadelphia NortheastResponded 6 days ago

We apologize for any inconvenience your experienced and we've reached out to Hotels.com to try and rectify the reservations issue.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$129 - $226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$129 - $226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (36)
Room & Suite (27)
Dining (1)
Pool & Beach (1)
Questions & Answers
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David L
April 4, 2017|
Answer
Response from kelley h | Reviewed this property |
I don't understand your question
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buffalo90
December 30, 2016|
AnswerShow all 6 answers
Response from Diego C | Reviewed this property |
Your question makes no sense, grammatically, or otherwise.
0
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Defuzerguy
November 6, 2016|
Answer
Response from jocko68wny | Reviewed this property |
I am not sure, but you can check the website or call the hotel directly. Sorry..
0
Votes
Room Tips
"Fifth floor"
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"higher floor; odd numbered rooms"
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"Better views from the higher floors"
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"I have asked for a handicapped room because only those have bars in the shower."
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