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Four Points by Sheraton Philadelphia Northeast

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Four Points by Sheraton Philadelphia Northeast
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388 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Los Angeles, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I very much enjoyed our recent 4-day stay at Sheraton 4 Points in Philly. All the staff were friendly and very helpful (if you need any tips or restaurant suggestions ask Wister at the front desk). The folks cleaning our room started us off each day with a cheery greeting. Everything was clean. The location, for us... More 

Review collected in partnership with this hotel

Helpful?
Thank Charles L
Hagerstown
1 review
5 of 5 stars Reviewed 3 days ago NEW

At least I come up here at least once a month and stay at the Sheraton and I love it I look forward to getting here the staff is outstanding and cleanliness is outstanding everything they go out of their way to make sure you're happy that's how a hotel supposed to be I recommend this hotel to everyone everyone

Review collected in partnership with this hotel

Helpful?
Thank swinehartofindy
Blue Bell, Pennsylvania
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Property and rooms are kind of dated. Our room, particularly the bathroom, wasn't cleaned real well. The staff was friendly and helpful though. The women who worked the restaurant for breakfast in the morning were very pleasant and helpful. The breakfast food was just so - so. The hotel web site makes it look like they have some sort of... More 

Helpful?
Thank moneyforsomething
sunbury, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Nice staff. And great accommodations too. Proximity to our venue is also good. Complementary breakfast was excellent. Enjoyed my stay. Facilities were good. Rate was also nice. Really appreciate that your business is linking up with ministries that are benefiting the communities. Keep up the good work!

Helpful?
Thank Solomon R
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very friendly staff. Clean rooms. Pool was nice however there were unruly children in pool they need to have a staff member there to supervise as the parents do not. The restaurant was good but the waitress was not very friendly. Exercise room was very nice.

Helpful?
Thank karenscheer
York, Pennsylvania
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Large newly updated flooring in room, comfortable bed and pillows, food at bar was very good. I would have liked to be a little farther north a little closer to my first call. No free breakfast but coffee is available in the room and lobby.

Review collected in partnership with this hotel

Helpful?
Thank Jeff W
Brad S, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review

Dear Jeff - Thank you for taking the time to provide us your feedback about your recent stay at the Four Points by Sheraton Philadelphia Northeast. It is extremely gratifying to know that we delivered excellence in hospitality and earned your five star review! Thank you again for your thoughtful feedback and for your patronage. We would be honored to... More 

Ashtabula, Ohio
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great service, wonderful staff who is very helpful. Nice breakfast buffet with an excellent selection. Good fitness center and indoor pool. Really nice shaded outdoor patio near the pool area. Convenient location near shopping and dining.

Review collected in partnership with this hotel

Helpful?
Thank W8308YXjamesb
Brad S, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review

On behalf of the Four Points by Sheraton Philadelphia Northeast, I wanted to thank you for taking the time to provide us your gracious feedback. I will be sure to share your thoughtful comments with our team. Thank you for patronage and we would be honored to host your return engagement. Warm Regards, Brad Swales General Manager More 

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Need some upkeep; Room was not as great as our last stay room. Furniture was not in good shape. Refrigerator had to be changed due to a loud humming sound. Bed linen was not in good shape. Overall, it was comfy for the two nightb stay.

Review collected in partnership with this hotel

Helpful?
Thank Shawna Q
Brad S, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review

Dear Shawna - Thank you for taking the time to provide us your feedback about your recent stay at the Four Points by Sheraton Philadelphia Northeast. It is through feedback such as yours that allows us to continually make improvements to our facility and operation. Thank you again for your thoughtful comments and for your patronage. We would be honored... More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Didn't have a room for me and didn't take pets, despite two phone calls to confirm both. I am having work done on my house and was notified that my family and pets could not be in the house during the work day. I looked up pet friendly hotels and was directed to this hotel. I called and explained my... More 

Helpful?
Thank LMcCBender
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Hello, On 6/3/16 my family and I attended a wedding at the Four Points/Sheraton in Philadelphia, PA. I called the day before (6/2/16) to confirm our reservation and ensure the room would be ready for our 3pm check-in so we would be on time for the wedding we were there to attend. I also stated that we would be using... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Gregory S
Brad S, General Manager at Four Points by Sheraton Philadelphia Northeast, responded to this review

Dear Gregory - I appreciate you taking the time to share your experiences about your stay at the Four Points by Sheraton Philadelphia Northeast. I am disappointed to hear that your stay was not exceptional. Please accept my apologies for the disappointing level of service you encountered with our front office, poor response to your requests and lack of cleanliness... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton Philadelphia Northeast a relaxing and convenient stay just minutes from downtown, Bucks County, PARX Casino, and Northeast Philadelphia Airport with free shuttle service. ... more   less 

Additional Information about Four Points by Sheraton Philadelphia Northeast

Address: 9461 Roosevelt Blvd, Philadelphia, PA 19114-2203
Location: United States > Pennsylvania > Philadelphia
Price Range: $94 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia Northeast 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Four Points By Sheraton Philadelphia Northeast Hotel Philadelphia
4 Points By Sheraton Philadelphia Northeast
Four Points Philadelphia Northeast
Philadelphia Four Points
Philadelphia Sheraton
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