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Renaissance Philadelphia Airport Hotel

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Renaissance Philadelphia Airport Hotel
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537 Reviews from our TripAdvisor Community

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Showing 531: English reviews
Raleigh, North Carolina
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

This hotel is old... and, I hate to say it, dirty. They have spent money and time to upgrade the lobby and restaurant, but the rooms are very, very dated. I am providing two pictures for you to give you an example. I was sitting in my room, with the air at 65 degrees and uncomfortably warm. SO i went... More 

Helpful?
Thank Mike M
Highlands Ranch, Colorado
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed three nights on business. Every staff member we encountered was friendly and helpful. The room was comfortable and very well maintained and the setting for the hotel was amazing. This hotel is very close to the airport yet sits in the middle of a wetland with geese, egrets and eagles and other wildlife right out your window. As a... More 

Helpful?
Thank DeltaDonH
singapore
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I know this have been a long awaited review but I still would like to give credit to one of the kindest front desk staff (Angela, hopefully I got your name correct) whom I have met throughout these years with Marriott. I was supposed to stay with another airport hotel but was heartlessly left out in the lurch by them... More 

Helpful?
Thank kerozai
Washington, DC
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

After long and hard research for the best budget friendly parking, and within close to proximity to PHL, I decided to book 2 vehicle reservations for this hotel. We drove from Washington DC, to Philly to leave out the country for 2 weeks. Upon arrival the staff greeted us warmly and were happy to assist us with any questions we... More 

Helpful?
Thank Gina M
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here before flying out of Philadelphia with two kids and my husband. We were excited upon entering the hotel as the lobby was updated and staff was friendly. When we got to the room we surprised at the fact that the rooms were outdated and did not have a fridge. We travel frequently with our one year old and... More 

Helpful?
Thank Stephanie B
integrity_9, General Manager at Renaissance Philadelphia Airport Hotel, responded to this review

Dear Stephanie, Let me first offer my sincere apologies for the housekeeping issues you encountered. This is not the norm for the hotel as we pride ourselves on the cleanliness and maintenance of the guest rooms. We will be sure to share your feedback with the entire housekeeping team as it is important that they get all feedback. I do... More 

Bremerton, Washington
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel. The bed was like sleeping on a cloud. It was also very quiet. The people were very friendly and helpful. We dined in the restaurant and the food was very good. They have a free shuttle to and from the airport. The only downside is they charge $10 a day for WiFi -- who does... More 

Helpful?
Thank Nancy T
Seattle, Washington
Level Contributor
241 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We overnighted here on our way to Europe. I cannot stay enough about how gracious and friendly they were. Whether in the restaurant or the front desk staff were great. The hotel was clean, interesting and close to the airport. Check out the pics.

Helpful?
Thank Turnkey56
Richmond, Virginia
2 reviews
2 of 5 stars Reviewed 3 weeks ago

First off, each associate I encountered was great. The bartender on Saturday and Sunday were very engaging and hospitable. The hotel itself...ehh...Would not stay again. I noticed a very strong air freshener smell when I entered my room. Didn't think much of it until I turned the unit down. There was visible mold growing on the ac unit vents. I... More 

Helpful?
Thank Randy G
integrity_9, General Manager at Renaissance Philadelphia Airport Hotel, responded to this review

Dear Randy, We are disappointed that you had the experience you did. We take great pride in all our efforts but it appears we came up short in several areas. In regard to the AC vents this was probably the dust that accumulates on the vents. It is a system the draws air through the bottom vents and then disperses... More 

Upstate NY
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I used to stay at this property all the time years ago when on business in Philadelphia. They recently renovated the lobby and atrium which are beautifully done. The rooms are how I remember them from 10 years ago, but the carpets are just more faded. Even the suites have not been updated. Great location though near the airport with... More 

Helpful?
Thank JRDNDD
integrity_9, General Manager at Renaissance Philadelphia Airport Hotel, responded to this review

Dear Valued Guest, We appreciate your feedback and assessment of the property. You are correct in that we have recently completed renovations of our lobby and will be continuing with the guest floors in the near future. In the meantime we ensure the rooms are kept up to the best of our ability and supplied with the latest amenities and... More 

San Bernardino, California
Level Contributor
98 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel looks great, lobby is updated, the check in staff in welcoming and nice. Now here is the list of complaints. If you don't park in the front, you have to park in the back and walk all the way to the front, because there's no other access, if you forgot something, most hotels have a snack/convenience shop...nope! They've... More 

Helpful?
Thank independent1_noa
integrity_9, General Manager at Renaissance Philadelphia Airport Hotel, responded to this review

Dear Valued Guest, We are all concerned and somewhat shocked at your recent stay. While we do not have the specifics of your stay we plan to review the matter with all our housekeeping team. They do take pride in what they do on a daily basis and also great care. In the case of your room though it does... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Sanctuary
The Sanctuary
Cuisines: American
No photo provided
Trophies Lounge
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Renaissance Philadelphia Airport Hotel

Address: 500 Stevens Dr, Philadelphia, PA 19113-1610
Location: United States > Pennsylvania > Philadelphia
Price Range: $150 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Philadelphia Airport Hotel 3.5*
Number of rooms: 351
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance
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