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Renaissance Philadelphia Airport Hotel

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Traveler (211)
Room & Suite (65)
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Overview
  • Excellent20%
  • Very good33%
  • Average22%
  • Poor15%
  • Terrible10%
Travelers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (786)
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1 - 5 of 775 reviews
Reviewed 5 days ago

The people at the front desk were really nice and helpful and the lobby is really pretty. When I got to my room, I was extremely dissapointed. The carpet was dirty, the wallpaper was separating from the wall, there was a stain on the duvet...More

Thank Lawren N
Response from Jordan C, General Manager at Renaissance Philadelphia Airport HotelResponded 4 days ago

We appreciate the feedback, Lawren. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly and that you had such challenges. We hold ourselves to a much higher standard so we'll address your concerns with...More

Reviewed 6 days ago

Elevators frequently did not work. Room could not be cooled down. (They set the thermostat to 60 and it ran full time). There is no gift shop for sundries. It took 20 minutes to check in because they had aircraft crews to check in off...More

Thank vanrassm
Response from Carrie H, Manager at Renaissance Philadelphia Airport HotelResponded 2 days ago

Dear vanrassm, Thank you for taking time to expand on your recent experience. As a Marriott Rewards business traveler, your stay is especially important to get right. I'm sorry that we fell short in a number of areas, and I'd like to personally address this...More

Reviewed 1 week ago via mobile

The staff here are amazing. I am in a marriott hotel 10 days a month and have not met any staff members that were this helpful. I must point out one individual who made my visit more pleasant. Patrick you bring joy to the lounge....More

Thank lilrooAurora
Response from Jordan C, General Manager at Renaissance Philadelphia Airport HotelResponded 1 week ago

Thanks for sharing this lovely review, Ms. Stewart! We're thrilled to hear you enjoyed your stay with us. It's our pleasure to accommodate you and we appreciate your praise. Patrick is an excellent member of our team. He always goes above and beyond for our...More

Reviewed 1 week ago

Room was great and my girls loved seeing the planes take off. Restaurant (dinner) was fantastic and our waitress (Chrissy) was amazing. Catered to our needs with a friendly smile. Breakfast was awesome and had a great variety.More

Thank RFuhrmeister1
Response from Jordan C, General Manager at Renaissance Philadelphia Airport HotelResponded 1 week ago

Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any...More

Reviewed 1 week ago

One nighter prior to an early flight out of PHL that just needed to meet the basics - clean, comfortable, and reliable shuttle. Aside from the shuttle, we didn't use any of the hotel's amenities or facilities. Check-in was slow, but that was due to...More

Thank HarryDVC
Response from Jordan C, General Manager at Renaissance Philadelphia Airport HotelResponded 1 week ago

We appreciate the feedback, HarryDVC. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations as well as our slow check in process. We care deeply about the happiness and satisfaction of our...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$146 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$146 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (211)
Room & Suite (65)
Dining (8)
Pool & Beach (8)
Business Center & Event Rooms (14)
Questions & Answers
Ask a question
benton1220
February 4, 2018|
AnswerShow all 6 answers
Response from Carrie H | Property representative |
Hi Katy! In order to park at length, just go to ParkWhiz . com and book a parking spot for the remaining 17 nights. We'll give you a tag for your review mirror while you are away from Philadelphia. Simply call the hotel... More
1
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quenkath
October 6, 2017|
AnswerShow all 6 answers
Response from TOM0505 | Reviewed this property |
Nothing nearby hotel. City center is not far by car or cab. Need to take hotel shuttle to airport in order to access public transportation. If you have a car, the town of Media, 20-30 minutes from the hotel has a neat main... More
1
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aplspud
May 30, 2017|
AnswerShow all 8 answers
Response from Josh A | Reviewed this property |
Nope- but an uber from this hotel to the city center is less than 10 bucks
1
Vote
Room Tips
"High floor rooms offer a nice view on either side of the hotel."
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"Large room, 6 floor looked, out front at large pond."
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"Ask for a pool side view."
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"Don't stay here."
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