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Hilton Philadelphia at Penn's Landing

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2,169 Reviews from our TripAdvisor Community

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Showing 2,088: English reviews
Washington DC, District of Columbia
Reviewed yesterday NEW

An old hotel that has seen. Enter days. Best thing about it is the view of the river and the bridge. Ask for a river view room. Rooms are small and feel old. Like they can never be truly clean. But the people are very nice and the restaurant food was decent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank O1122DQjimb
chicago, United States
HOTEL’S FAVORITE REVIEW
Reviewed December 5, 2016

This hotel is in a great location near downtown, the airport, and Lincoln Financial field. I would highly recommend staying here as the staff is wonderful and the restaurant/bar is better than most hotels.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Joseph R
About Hotel's Favorite Review
HiltonPennsLanding, General Manager at Hilton Philadelphia at Penn's Landing, responded to this review

Your review has made our day! We are so happy that you have found your stay here to be enjoyable and conveniently located to the areas you were visiting. We are truly honored that you highly recommend our hotel, and look forward to your next stay with us at Hilton Philadelphia at Penn’s Landing.

Long Valley, New Jersey
Reviewed 4 days ago NEW

The Hilton Philadelphia at Penn's Landing has it's plus and minuses, but certainly needs to focus on improved service. As a Diamond member I checked in via the App, reserved a room and requested digital key. I arrived early and valeted the car and checked my bags, as it was early, and then went for a walk in Philadelphia for...

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Helpful?
Thank OziDiver
Cary, North Carolina
Reviewed 6 days ago NEW

This property looked like a little bit older that has been renovated. The lobby was done quite nicely with a bar and restaurant and it looked fairly clean and tidy. Our room was on the 22nd floor which was great for the view as this was our first visit to Philadelphia, but the hallway walls looked a little past their...

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Helpful?
Thank RayKawa
HiltonPennsLanding, General Manager at Hilton Philadelphia at Penn's Landing, responded to this review

Thank you for sharing your experience with us. It was a pleasure to learn that you appreciated the size and comfort of your guestroom and the room’s best feature—the view. We feel fortunate to be situated in such a unique location that allows our guests to enjoy the magnificent views of the Delaware River and downtown Philadelphia. Truly, we are...

Lansdale, Pennsylvania
Reviewed 1 week ago

We spent an anniversary week-end here because of luxury of waterfront high rise and perfect location for a few days. One to ten minute walk to countless restaurants and movie theaters. (But it was COLD!) Problem was the glamorous pool was useless since air temp was 68 degrees. Front desk was sympathetic, but could do nothing. Exercise room and equipment...

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Helpful?
Thank Mark V
HiltonPennsLanding, General Manager at Hilton Philadelphia at Penn's Landing, responded to this review

Thank you for taking the time to provide details regarding your most recent experience at our hotel. We are glad you were able to enjoy comfortable accommodations for your anniversary weekend, but we must apologize if you encountered any issues with our pool and Fitness Center. We value our guests’ feedback, and your comments will be shared with our entire...

Reviewed 1 week ago via mobile

We had issues upon arrival. Between the valet rushing us and not willing to find us a cart to take up our luggage. We had to go in and find someone to help us. Then issues with reservations and room available. The room was also not ready. Check in was 3pm online. We checked in at 4pm. We had to...

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Helpful?
Thank scorpiozgurl
HiltonPennsLanding, General Manager at Hilton Philadelphia at Penn's Landing, responded to this review

Thank you for reaching out and letting us know about your stay. We are so glad to read you enjoyed our Fitness Center and cuisine at our Keating’s Rope & Anchor, Bar + Kitchen. It is truly regrettable, however, if you encountered any inconveniences, but I am pleased we were able to be attentive and accommodating when you needed us....

Williamsport, Pennsylvania
Reviewed 1 week ago

Wonderful experience, friendly start, and beautiful location!!! Used with a Travelzoo voucher that included drinks and parking which made it a great deal! Very nice location close to everything and view was spectacular from our room 🙂

Review collected in partnership with Hilton Hotels & Resorts
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Thank natalieherr94
HiltonPennsLanding, General Manager at Hilton Philadelphia at Penn's Landing, responded to this review

How wonderful to see that you experienced the warm and friendly attention that the staff at our hotel is famous for. We are thrilled to know that we made your stay in Philadelphia even more enjoyable. Our views of the Philadelphia Skyline and Delaware River as the only waterfront hotel are truly amazing for sure. We can’t wait for your...

Reviewed 1 week ago

that very good staffs friendly and good commuication and understanding, smile. good treat water spring bottles, best hilton waterfront and accept pet friendly, best view city, river, safe place, peace , quiet.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank alfrede2017
HiltonPennsLanding, General Manager at Hilton Philadelphia at Penn's Landing, responded to this review

Thank you for sharing your experience regarding your recent stay with us. Our location is one of the best in Philadelphia and we are so glad you agree. It is great to know you found such comfort here. We make it our priority to ensure that each guest is treated to personal, friendly hospitality with each stay and are delighted...

New York City, New York
Reviewed 1 week ago

Stayed at the Hilton for my fiance's birthday and just got home! We got in early and were greeted from the minute we walked on the property by a doorman. The lady at the front desk gave us a room upgrade option since our room wasn't available yet. The room faced both the city and the the river and we...

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Helpful?
Thank chaseandnyndia
HiltonPennsLanding, General Manager at Hilton Philadelphia at Penn's Landing, responded to this review

We are smiling ear to ear reading your fantastic review! How refreshing to know that you enjoyed every aspect of your visit with us for your fiance’s birthday festivities. Your kind words for our staff are truly valued and we look forward to sharing your review with them. We can’t wait to welcome you back to Hilton Philadelphia at Penn’s...

AZ, United States
Reviewed 1 week ago

Not very nice, poor room placement as a Diamond member paying for 3 rooms for 5 days and 4 night. Was charged for a movie we didnt order and manager was not around to reconcile the error. Never again!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Y2638YIjoes
HiltonPennsLanding, General Manager at Hilton Philadelphia at Penn's Landing, responded to this review

We truly regret that you left our hotel with such a bad impression and offer our sincerest apologies for any misunderstandings and for the challenging experience you faced with when trying to have your bill corrected. We hope you will contact us again directly so we can work together to ensure a proper resolution. Thank you for your review and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Waterfront property located at the doorstep of Center City, and walkable to Philadelphia's Historic Sites. Take in wonderful city views from a spacious and elegantly furnished guest room. Stay connected with WiFi at the oversized desk, or recline on the plush bed and watch the flat-screen TV. Additional in-room amenities include an iHome alarm clock radio, refrigerator and in-room safe. Choose an inviting suite for more space and amenities, or treat yourself to the ultimate Penn's Landing stay in the luxurious Owner's Suite. ... more   less 

Additional Information about Hilton Philadelphia at Penn's Landing

Address: 201 S Columbus Blvd, Philadelphia, PA 19106-3101 (Formerly Hyatt Regency Philadelphia at Penn's Landing)
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $157 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Philadelphia at Penn's Landing 4*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Agoda, Priceline, TripOnline SA and Jetsetter so you can book your Hilton Philadelphia at Penn's Landing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
Hyatt Regency Penns Landing
Hyatt Regency Philadelphia Hotel
Hyatt Philadelphia
Hyatt Penns Landing Hotel
Hotel Style:
#11 Luxury Hotel in Philadelphia
#18 Romantic Hotel in Philadelphia
#23 Business Hotel in Philadelphia
#31 Family Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Philadelphia at Penn's Landing staff and other travelers.
20 questions
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West Chester, Pennsylvania
over a year ago
2 months ago
Washington DC, District of Columbia
over a year ago
Ithaca, New York
11 months ago

See all questions (20)

Questions? Get answers from Hilton Philadelphia at Penn's Landing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“River view is not bad”
 of 5 bubbles RayKawa, 6 days ago | Read review
“Ask for waterfront view and go high.”
 of 5 bubbles MarkV603, 1 week ago | Read review
“Love a river view”
 of 5 bubbles 512sandyr, 2 weeks ago | Read review
“Check deals online to get the best value, and then ask for a room on an upper floor - 15 or higher, with a good view!”
 of 5 bubbles T6238SNsharonw, 3 weeks ago | Read review
“Not an accesible room. The bathroom looks like a hospital.”
 of 5 bubbles RICARIZA, 4 weeks ago | Read review
5 of 5
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