The location is right on the water on piers landing, which allowed us to walk the length of the pier and spend time outdoors...

...One can not beat the location while being close to all the typical historic sites as well as some of the "cooler" younger neighborhoods Northern Liberties/Fishtown etc...

...Although the room was basic and had a disturbing oder when we entered, the location, pool, and food we experienced made the stay worth it... Parking is pricey but to be expected due to the location... The location of this hotel is prime for anyone who will be exploring the Penns Landing area...

The location of the Hilton at Penn's Landing is convenient and close to lots of things to do, as well as great restaurants, and staff was friendly...

...Room is nice, clean heat/a/c work nicely n quietly good internet, good tv which actually responds to the remote Location is excellent, right on the river, easy walk to boats, restaurants, maritime museum, and of course easy walk to liberty bell , revolution hall, and more...

...Location was ideal for walking around South St and Columbus Blvd...

Booked the Hilton after doing some research on area hotels, location is great...

...Rooms need some updating and better cleaning between guests, but great location...

...Great location near old city and only a 15 minute drive to the sports complex (we were in town for Phillies games)...

Great location that lacks in hospitality...

I have been to this Hilton before for work and decided to take my family here because of the great location!... Overall, this Hilton has been magical and as a diamond member who stays at a ton of Hilton hotels this is one of my favorite, you really can not beat the location, service, and accommodations!...

So many reasons to stay here: (1) Great location, think ocean view, just next to the Penn Landing that is so vibrant at summer nights, music during dinner time at the Columbus park which is just next to the hotel, and the hotel is also within walking distance to historic landmarks like Independence Hall, Liberty Bell, Museums and Visitor Center amongst all (10-15mins); (2) Great rooms - very spacious and clean, plus we had a view of the Ocean; (3) Great food and excellent service - we had buffet breakfast in the hotel's restaurant, nicely designed resto, a deal for buffet $20 for an adult and $11 for a child, great selection of Continental breakfast, orange juice and coffee, plus our server Rafaat and other staff were so friendly and gave us tips for strolling around...

...(Ask for “Malak”) The location is beautiful- right on the waterfront- perfect place to take a stroll after breakfast...

...Good location for all the happenings along the river front - very Below Deck...

...The bed are vey comfy and the location in the river makes for a super view...

Great location on the water very easy to get to and easy access to great family activities...

...I truly enjoyed my stay at this location...

...Great waterfront location with many attractions or walk across the street into Olde City for great restaurants and bars...

...The hotel has a very nice location, the waterfront with nice views from the bar...

Wonderful, clean, great staff and great location... Perfect location for walking along water, walking to museums and Chinatown...

Comfortable room, great location...

...However, the lobby is beautiful, clean, and had fresh water... They have nice loungers, wicker looking chairs, and table seating as well... If you’re attending a concert across the river in Camden or even going to the aquarium, there is a ferry behind the hotel that you can take...

...We use it for our annual girls weekend to see Dave Matthews at the music venue in Camden. We love it because it's a beautiful hotel with clean rooms, a great view, and walking distance to the ferry, which drops us directly at the music venue...

...This Hilton has very large rooms, comfortable beds...and perfect pillows...

...The atmosphere was light and airy with great food...

The rooms were nice and comfortable to come back to mid-afternoon to rest with my grandchildren... Close to activities, went to a concert and it was a short convenient drive...

...The bed was so comfortable and the bathroom was spacious...

...Very comfortable and clean room, for our stay...

...The vibe is relaxed, right down to the poolside balcony and the hammocks by the river...

...The meeting rooms are exceptional, as well!...

...The rooms were clean and fairly well-appointed—and as with all Hilton hotels, the bed was extremely comfortable...

The lobby was elegantly decorated with comfortable seating areas, and the check-in process was smooth and efficient. My room was spacious and well-appointed, with luxurious linens and comfortable bedding that made for a restful night's sleep...

...Room was clean, comfortable and quiet...

...Room was really accommodating and clean...

...I was pleasantly greeted with the most comfortable bed that I’ve ever graced my face upon, the pillows are actually down pillows, but I believe that they are the feathers of a phoenix, and not just some normal Coop chicken’s feathers...

Extremely clean room, comfy bed, and very friendly/accommodating staff!...

...Our room had new carpet Our waterfront view was spectacular!...

...The rooms are consistently comfortable, clean, and quiet...

Lovely staff and amazing atmosphere...

Nice room layout, clean rooms...

...We love it because it's a beautiful hotel with clean rooms, a great view, and walking distance to the ferry, which drops us directly at the music venue... There was a picture hanging in the bathroom that had some kind of brown stains all over the bottom if it, and the closet for hanging clothes and where the safe was, smelled AWFUL... I realize that these seem like very minor things, but we have been used to the rooms being pretty much perfect, so this was a bit disappointing, especially as this is not a cheap hotel...

...The rooms were impeccably clean, reflecting a high standard of cleanliness and attention to detail...

...This is the second time I have stayed there and each time I felt pampered by the staff and the accommodations. The hotel has incredibly comfortable bed and the rooms are spotless...

...The room views vary and enjoy them... Not even diamon preferred gets a discount or for parking and we booked 2 rooms...something to think about...

...This Hilton has very large rooms, comfortable beds...and perfect pillows...

...Room is nice, clean heat/a/c work nicely n quietly good internet, good tv which actually responds to the remote Location is excellent, right on the river, easy walk to boats, restaurants, maritime museum, and of course easy walk to liberty bell , revolution hall, and more...

...When I walked in my room took my breath away... The bed was so comfortable and the bathroom was spacious...

...We chose a room advertised as "spectacular view," and boy, they were not kidding. We were on a high floor in room xx08, and the river was sparkling all around us, great views of the Ben Franklin bridge and passing ships...

...From the start they gave us a room with a view of spruce street harbor park and the battleship when requested, extra blankets overnight, and late checkout to let us explore the parks and boats in the morning...

...If you are ever considering a visit the hotel is unique and our room facing the river was perfect...

...The rooms were clean and fairly well-appointed—and as with all Hilton hotels, the bed was extremely comfortable...

...The guest rooms are always immaculate, and the staff is courteous, professional, and eager to please...

...My room was spacious and well-appointed, with luxurious linens and comfortable bedding that made for a restful night's sleep...

...Rooms have great views.stay on the twelfth floor and there are great views from every room that’s on that floor...

This was the worst Hilton stay I have ever experienced... In our six-day stay, the room was only made up two times... ; when we requested clean towels, the towels were brought in but they did not take away the dirty towels nor did they make the bed... Repeatedly we requested that the room be cleaned and made up, and while the Manager of Housekeeping was very apologetic, the situation and housekeeping service did not improve... Each time we returned to our room in the late afternoon or evening after being out all day, we had to ask for the room to be cleaned, and for coffee/tea refills, and clean towels: this happened every single day of our stay... In addition, the condition of our room was poor: a corner on the chest of drawers was very badly chewed--it looked like a rat or other rodent had chewed the corner completely off!... Even worse is that our family members, who stayed in the other room I booked, suffered the same problems: their bed was not made, they did not get towels, and so on... I am unlikely ever to book again at Hilton...

...One of the valet guys carted our large amount of bags up to our room got us. Room, bathroom and beds were clean... Our room had new carpet Our waterfront view was spectacular!...

The rooms are extremely clean and organized... It's more than 30+ days day, I would provide this with ( -A/B+ ) rating regarding the room experience and cleanliness...

...Beautiful hotel located near the water, Staff is wonderful and check-in was very smooth The room itself is big and has a gorgeous view It’s very clean too I had dinner at the restaurant and it was very delicious, restaurant waiter was very nice and attentive...

Over $600 a night and room was disgusting. A friend of mine is staying at the holiday inn down the street is it was much cleaner and nicer compared to the Hilton... I'm a Hilton member and been to hundreds of Hilton chain hotels and this room was not up to par...

...Not quite five stars but almost (room/bathroom design a little dated and the drinks costs being the only alight downsides)... The rooms were big enough for all four...

...Rebecca us of little to no help she only makes excuses!... And we were never told of food credits costing us another $90...

...Chose an upgrade for River view which was mostly view of parking garage and rooftops so wasn’t worth it...

...This place is bad hotel stay...

...I realize that these seem like very minor things, but we have been used to the rooms being pretty much perfect, so this was a bit disappointing, especially as this is not a cheap hotel...

...The one thing we do not like is that we jave to pay for parking. Not even diamon preferred gets a discount or for parking and we booked 2 rooms...something to think about...

...Parking is pricey but to be expected due to the location...

...They also double charged my credit card...

...Prices are great for the quality and portions...

I went for a total of almost $500 for a basic room with nothing up to date... For $500 and a bathroom that had a tub the size of an infant bath for not even 24 hours is ridiculous... Especially when insee the hotel was supposed to be around $200 a night...

...Although the food was pricey and the parking was expensive it was a fun experience...

...Front desk staff trying to make money off guests...

...If your plan is to relax and have a meal in your room without a trip to the lobby to order and /or pickup food try another hotel...

...Don’t waste your time getting out and trying to find parking...

...Checking in was a bit of a wait but riverview worth the extra ca-Ching...

...The parking garage is extremely expensive and the coffee shop has limited hours especially in the morning...

...Tomato soup and fries were good... Nightly security charge was odd...

This was the worst Hilton stay I have ever experienced... I am unlikely ever to book again at Hilton...

Over $600 a night and room was disgusting... I'm a Hilton member and been to hundreds of Hilton chain hotels and this room was not up to par...

...Whoever owns this place, shame on you for being so cheap as to not hiring your people back. You are charging what a 4 star hotel cost while providing 2 star amenities... I would have NEVER booked here if I knew you were too cheap to hire people to provide the services on your website... stop riding on your location and update your website, unless you are too cheap to do that too!... Oh wait, you are doing that on purpose to keep people booking here!... Beds are not up to Hilton standards either... All other full service hotels are doing room service except this one and if want a good night's sleep, don't stay here!...

...The bar in the hotel lobby was nice (but expensive)...

Hotel rooms need updating which I can respect but there is no excuse for lack of cleanliness...

...The regular drip coffee was great (Starbucks), it was spotlessly clean and Maryanne was such a pleasure, even though it was a busy day...

...The rooms were impeccably clean, reflecting a high standard of cleanliness and attention to detail...

...Rooms need some updating and better cleaning between guests, but great location...

...I was told my room would be refreshed -I came back nothing was done...

...It's been 24 hours since two requests and still no towels...

Rooms are large, clean, and offer beautiful views of the Delaware River!...

...The room upkeep and cleanliness was satisfactory but could be better...

...The only reason I gave a 4 star is because of room cleaning they were behind schedule most of the time. Dyshetta Hutshins was very helpful though She also went above and beyond to make sure all the sheets and bedding are clean and changed when I asked her to do it...

There were some issues with my room and housekeeping was inconsistent...

...Failed to change sheets after 2 days, even when asked. Failed to remove dirty dishes or clean up room, only bathroom... Failed to replace bath supplies and when requested, the gal seemed disgusted and put out...

...A tiny shower with a tiny room...

...Shower heads could be cleaned because the water pressure seemed pretty low...

...The guest rooms are always immaculate, and the staff is courteous, professional, and eager to please...

...In our six-day stay, the room was only made up two times... Repeatedly we requested that the room be cleaned and made up, and while the Manager of Housekeeping was very apologetic, the situation and housekeeping service did not improve... Each time we returned to our room in the late afternoon or evening after being out all day, we had to ask for the room to be cleaned, and for coffee/tea refills, and clean towels: this happened every single day of our stay... There was a sticker on the bathroom mirror explaining that housekeeping is available by request... The Manager of Housekeeping told us this was not correct... However, throughout our entire stay, the housekeeping did not happen unless we requested it... While the front desk staff, bellhops, and the bar and restaurant servers were pleasant and efficient, the persistent daily housekeeping problems, including the unmade bed, lack of clean towels, unavailability of tea/coffee/creamer/cups, made this a very unpleasant stay...

The rooms are extremely clean and organized... It's more than 30+ days day, I would provide this with ( -A/B+ ) rating regarding the room experience and cleanliness...

Extremely clean room, comfy bed, and very friendly/accommodating staff!...

...Room, bathroom and beds were clean. Our room had new carpet Our waterfront view was spectacular!...

...Hotel was very clean and staff extremely courteous...

...Took 2 hours to get extra towels and the worst employees I have ever seen...

...One night I was woken up by my neighbors having sex (noise) and the next night I could feel them going at it through the wall...

...I didn't hear any noise either time I was there...

...No outside noise despite being close to the highway...

...Only issue we had was the noise from a wedding downstairs...

...There was also little to no outside or hallway noise...

...The one deal breaker for some may be the road noise...

...Check-in was easy and the representative was friendly... The gym is conveniently along side... Restroom is also available in that area... If you’re attending a concert across the river in Camden or even going to the aquarium, there is a ferry behind the hotel that you can take...

...Everyone at the front desk were always very helpful, no matter what I needed or had questions about. Maryanne at the coffee shop always had a smile and made you feel welcome... She always made it a great start to my day!...

...Had several meals in the restaurant and service was great, including Raffat at breakfast. Kids loved the heated pool and walking distance to many areas we wanted to visit...

...First and foremost the people are friendly and knowledgeable and professional. Special shout out to Briney, who who gave me great advice as to getting around and even more importantly pinting me at fantastic cheesesteaks and hoagies!... Room is nice, clean heat/a/c work nicely n quietly good internet, good tv which actually responds to the remote Location is excellent, right on the river, easy walk to boats, restaurants, maritime museum, and of course easy walk to liberty bell , revolution hall, and more...

...Raffat the breakfast attendant was a great and very friendly person and as a fellow hotel manager I found this to be the best. I was only disappointed with Androu the dinner waiter... He was very inattentive to my table and seemed shocked and almost seemed like he questioned me when I asked for a side salad substituted with my meal...

Emad provided our table with wonderful service and our food was fantastic! We were seated quickly and provided with breakfast details and juice and coffee immediately!... Continued service was provided and we were able able to enjoy a great meal as the boats went by the windows...

The staff were so friendly, the breakfast experience was great. Raafat went above and beyond making sure everyone had drinks all the time and also provided boiled egg for my little one although it was not on the menu... The other days when we had breakfast the boiled egg was ready without us asking very caring person and always greeted with smile and also very polite... The manager George was also very polite... Dyshetta Hutshins was very helpful though She also went above and beyond to make sure all the sheets and bedding are clean and changed when I asked her to do it...

We only stayed for one night, but had a very positive experience . The rooms were clean and fairly well-appointed—and as with all Hilton hotels, the bed was extremely comfortable... The staff we encountered was friendly and helpful... The breakfast was reasonably priced and offered a wide selection... Our server, Raphael, was extremely attentive, without making us feel rushed...

...However, the breakfast staff was wonderful! Typically I don't eat at the hotel, but the service received encouraged my return... Raffat served me my first day, and not only did he remember me but he remembered my beverage preference... Those small extension of memory truly made me feel welcomed and not just another customer...

The lobby was elegantly decorated with comfortable seating areas, and the check-in process was smooth and efficient. My room was spacious and well-appointed, with luxurious linens and comfortable bedding that made for a restful night's sleep... The bathroom was equally impressive, with a deep soaking tub and premium toiletries that made me feel pampered and indulged...

...Bar staff the first night was a little rude and short with our group, but the rest of the time they were extremely friendly... Shower heads could be cleaned because the water pressure seemed pretty low... Overall I would definitely stay here again, and recommend to other travelers...

...I am a Customer Service manager and I want to personally give a "Shout-out" to Antwan for consistently exceeding expectations for great customer service. For two nights I have visited the restaurant and each time he has ensured I was seated with a "good view", cateredto my "decaf coffee" request and checked with me to ensure my satisfactionwith my meal... Thank you Sir for taking EXCELLENT care of this customer!...

...Mac is super personable and she makes sure you drinking needs are met... Mac does a great job of ensuring that guest are satisfied and happy with their drink and/or food... George was super upbeat and happy that I wa staying at the hotel... George went above and beyond to ensure that my stay exceeded expectations...

Check in was a breeze; and everyone was so welcoming, helpful and kind... Because we were diamond members, we were upgraded to a higher floor room which was very generous of them considering how crowded it was... At the restaurant our maitre d’, Jib, was so friendly and joked around with my children... She sat us quickly and gave us water while we waited to be served... She was very professional and made our visit to the restaurant an unforgettable one...

This was the worst Hilton stay I have ever experienced... In our six-day stay, the room was only made up two times... Repeatedly we requested that the room be cleaned and made up, and while the Manager of Housekeeping was very apologetic, the situation and housekeeping service did not improve... Each time we returned to our room in the late afternoon or evening after being out all day, we had to ask for the room to be cleaned, and for coffee/tea refills, and clean towels: this happened every single day of our stay... While the front desk staff, bellhops, and the bar and restaurant servers were pleasant and efficient, the persistent daily housekeeping problems, including the unmade bed, lack of clean towels, unavailability of tea/coffee/creamer/cups, made this a very unpleasant stay...

...I was pleasantly greeted with the most comfortable bed that I’ve ever graced my face upon, the pillows are actually down pillows, but I believe that they are the feathers of a phoenix, and not just some normal Coop chicken’s feathers...

...The restaurant has a beautiful view, and the services are great... All the staffs are professional, especially the assistance restaurant manager was very attentive and friendly...

...The staff are friendly, professional and very attentive to all of your needs. Tim the Door Ambassador was especially courteous, accommodating, professional and friendly…..he made us feel very welcome and very much “at home “... A great place to stay…..we will definitely be back again soon...

...The is a busy hotel but seemed to run very smoothly. Hotel staff was excellent and very helpful... Valet was not much more than self parking and getting in late at night thought that was safest bet so we used them... Valet guys were great, and very quick when we called to retrieve car...

...Check in was fast and Mackenzie was friendly, professional and helpful... The bathroom sink would not drain well, but we called the front desk and they quickly resolved the issue... We used Uber to get to/from the hotel... We would definitely stay at this hotel again and recommend it for others...

...Although the room was basic and had a disturbing oder when we entered, the location, pool, and food we experienced made the stay worth it. Check-in was easy and the representative was friendly... However, the lobby is beautiful, clean, and had fresh water... After getting settled in the room, we went to the pool... I must say, this is one of the best local hotel pools I’ve seen... The gym is conveniently along side... The pool is spacious and there is so much seating... They have nice loungers, wicker looking chairs, and table seating as well... There is a huge wrap around balcony overlooking the waterfront and spruce street harbor park ... Seating is also available in the balcony, so you can tan or dry off after taking a dip im the summer... Restroom is also available in that area... The location of this hotel is prime for anyone who will be exploring the Penns Landing area... Spruce street Harbour Park is along side the hotel, which has hammacks, food vendors, games, and bars... They have a cute lockwall alongside the building and several activities out back as well... If you’re attending a concert across the river in Camden or even going to the aquarium, there is a ferry behind the hotel that you can take... We had take out food from the restaurant on the side of the lobby... The wings were good and the truffle fries are too die for... Overall, we enjoyed our stay and I would stay here again...

I travel up to Philadelphia every two months or so for work and ALWAYS stay at the Hilton Penns Landing. One can not beat the location while being close to all the typical historic sites as well as some of the "cooler" younger neighborhoods Northern Liberties/Fishtown etc... This Hilton has very large rooms, comfortable beds...and perfect pillows... The downstairs bar is often lively with fun people... Views of the Ben Franklin Bridge are spectacular...

...We chose a room advertised as "spectacular view," and boy, they were not kidding. We were on a high floor in room xx08, and the river was sparkling all around us, great views of the Ben Franklin bridge and passing ships... The hotel is a short walk to riverfront attractions and Old City dining, historical sites, museums, and most importantly, Old City Coffee and the Franklin Fountain ice cream parlor... The vibe is relaxed, right down to the poolside balcony and the hammocks by the river...

The room is clean and the bed is great to rest... The restaurant has a great variety of choices like Flatbread and delicious soups and salads...

The staff were so friendly, the breakfast experience was great. Raafat went above and beyond making sure everyone had drinks all the time and also provided boiled egg for my little one although it was not on the menu... The other days when we had breakfast the boiled egg was ready without us asking very caring person and always greeted with smile and also very polite...

We only stayed for one night, but had a very positive experience . The rooms were clean and fairly well-appointed—and as with all Hilton hotels, the bed was extremely comfortable... The breakfast was reasonably priced and offered a wide selection... Our server, Raphael, was extremely attentive, without making us feel rushed...

There were some issues with my room and housekeeping was inconsistent. However, the breakfast staff was wonderful!... Typically I don't eat at the hotel, but the service received encouraged my return... Raffat served me my first day, and not only did he remember me but he remembered my beverage preference... Those small extension of memory truly made me feel welcomed and not just another customer...

Great food and service in the restaurant/bar. Checking in was a bit of a wait but riverview worth the extra ca-Ching... Salads were very good and portions are quite big so if you’re going out plan on dropping off leftovers in room first...

The lobby was elegantly decorated with comfortable seating areas, and the check-in process was smooth and efficient. My room was spacious and well-appointed, with luxurious linens and comfortable bedding that made for a restful night's sleep... The bathroom was equally impressive, with a deep soaking tub and premium toiletries that made me feel pampered and indulged...

...Shower heads could be cleaned because the water pressure seemed pretty low. Overall I would definitely stay here again, and recommend to other travelers...

...For two nights I have visited the restaurant and each time he has ensured I was seated with a "good view", cateredto my "decaf coffee" request and checked with me to ensure my satisfactionwith my meal...

The rooms are extremely clean and organized... It's more than 30+ days day, I would provide this with ( -A/B+ ) rating regarding the room experience and cleanliness... The parking garage is extremely expensive and the coffee shop has limited hours especially in the morning...

...For the first two days of our stay, the bed was not made and we did not receive any towels, coffee, etc. ; when we requested clean towels, the towels were brought in but they did not take away the dirty towels nor did they make the bed... Each time we returned to our room in the late afternoon or evening after being out all day, we had to ask for the room to be cleaned, and for coffee/tea refills, and clean towels: this happened every single day of our stay... There was a sticker on the bathroom mirror explaining that housekeeping is available by request... While the front desk staff, bellhops, and the bar and restaurant servers were pleasant and efficient, the persistent daily housekeeping problems, including the unmade bed, lack of clean towels, unavailability of tea/coffee/creamer/cups, made this a very unpleasant stay... Even worse is that our family members, who stayed in the other room I booked, suffered the same problems: their bed was not made, they did not get towels, and so on...

Check in was a breeze; and everyone was so welcoming, helpful and kind. The hotel smelled amazing everywhere we went, even in the parking garage!... Because we were diamond members, we were upgraded to a higher floor room which was very generous of them considering how crowded it was... She sat us quickly and gave us water while we waited to be served... I truly enjoyed my stay at this location...

...The Hilton staff could not have done better to make us and our pup feel welcome, comfortable, and cared for. Our room was spacious and clean with such incredible views of the city and river... Heated pool, sauna, and gym, great amenities that allowed us to finally relax during a very stressful situation... But the real highlight here was the staff (especially the 2 bartenders we chatted with) , excellent service and so friendly... It was great to be so close to Old City we were able to check out some restaurants and shops that we never stopped in before and still have plenty more to explore... We will be recommending this hotel to family when they visit from now on!...

This place is excellent take good care of you... Down on the water front, close to old city... Rooms have great views.stay on the twelfth floor and there are great views from every room that’s on that floor...

...I was pleasantly greeted with the most comfortable bed that I’ve ever graced my face upon, the pillows are actually down pillows, but I believe that they are the feathers of a phoenix, and not just some normal Coop chicken’s feathers... You should probably stay here because it will make you a better human being, also I’m actually just doing this so they’ll give me an additional 250 Hilton honors rewards points and a complementary breakfast, is that a bribe?... The fitness center and sauna are nice but a little small...

...The restaurant has a beautiful view, and the services are great... All the staffs are professional, especially the assistance restaurant manager was very attentive and friendly... I am highly recommend this beautiful place!!!...

...The one and only reason we stayed here after our visit to The Franklin Institute was because it has a pool. Kids swam three times during our overnight stay and I was even able to swim laps on Sunday morning... Pool area was neat and clean, with a great view!... The hotel is walking distance to quite a few restaurants...

...You are charging what a 4 star hotel cost while providing 2 star amenities. You are purposely not updating your website so people will book here, expecting services like room service that you've never brought back...