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Hilton Philadelphia at Penn's Landing

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201 S Columbus Blvd, Philadelphia, PA 19106-3101
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1033)
Room & Suite (278)
Dining (49)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Philadelphia at Penn's Landing
Updated 09/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 94 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Welcome to the only hotel on Philadelphia's beautiful waterfront in the historic district. Relax in a comfortable guest room or suite, and enjoy our indoor pool. We offer a lobby bar, gift shop, and waterfront dining at Keating's Rope & Anchor, Bar + Kitchen. Walk to Philadelphia attractions including the Liberty Bell, Independence Hall, Museum of the American Revolution, Philadelphia Hope Fence and Blue Cross Riverrink Summerfest and Winterfest.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Wifi
Breakfast buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Cable / satellite TV
Complimentary toiletries
VIP room facilities
Iron
Flatscreen TV
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish, Polish
Hotel links
Special Offer:Price Match Guarantee
3,146Reviews42Q+A100Room tips
Traveler rating
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Popular mentions
cresheim wrote a review Nov 2020
Evanston, Illinois54 contributions15 helpful votes
We were planning on staying three nights in early October. First night, there was a huge party down the hall, carrying on all night. Talked to front desk next day was told sorry and if we had come down the lobby in the middle of the night they would have done something. Expect it was extremely clear they did not care. The staff was down looking over the room - probably to make certain there was no damage. Second night, another party. We checked out and went home. We had pre-paid with points. We were told we we would refunded the points from the third night. But that was nearly a month ago and nothing. I have reached out to Hilton twice about this issue and have been told the hotel is not responding to their requests. Staff is clearly not interested in being hospitable so why are they in the hospitality industry? We used to live in Philadelphia would come back every few years but we now have a daughter in university in Philadelphia and will be there a few times every year. We are looking for a hotel in the city that will be our regular and I can guarantee this is not it. The worst experience we have ever had with a Hilton family hotel.
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Date of stay: October 2020
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Response from , General Manager at Hilton Philadelphia at Penn's Landing
Responded 3 weeks ago
Learning your experience did not meet all your expectations is disheartening for us as we consistently strive to ensure that our guests’ needs and expectations are met. What you experienced is not in line with our policy as we do our best to encourage all our guests to be considerate with the noise levels and we are sorry for the unnecessary frustration other guests may have caused you. We hope someday you will take a chance so we can re-earn your trust for a more positive experience.
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Marty Bielicki wrote a review Dec 2019
Jensen Beach, Florida12,789 contributions3,311 helpful votes
+1
Hotel's Favorite
This hotel is extremely comfortable located along the historic Penn’s Landing area. It is one of the larger hotels in Philadelphia and only 15 minutes to the airport when the traffic flow is good. The foyer area is quite massive. There is plenty of seating areas, a bar, a restaurant and a helpful front staff. Typical of all Hilton’s, there is a large glass jar of cold water—so appreciated after a long trip. Friendly Michael gave us a corner room on the 16th overlooking Philadelphia and the Ben Franklin Bridge. Even though our room was “pricy,” it was, indeed, a breathtaking view. The room is large with a fairly modern bathroom. The TV was large too. There was a coffee maker and a decent size refrigerator. If you needed a microwave, there was one by the bar area on the 1st floor. The six elevators went extremely quickly at this Hilton. In one occasion, we met members of the Temple football team who stayed at this hotel. Their early morning Hilton breakfast helped them defeat a top ranked Memphis squad. Walking to the Liberty Bell maybe took fifteen minutes. Walking to the famous Rocky Statue took a good 45 minutes—but doable. There is a considerable number of homeless people when the weather is warm. We felt safe, though, walking downtown Philadelphia. The famous South Street where Jimmy’s and Ishkaable’s cheese steak establishments are located a short walk away. Just a few blocks away, too, is the famous “City Tavern” restaurant. The chef there is Walter Staib—famed host of “Taste of History” with 15 Emmy Awards. Their Turkey Pot Pie is awesome. We found this Hilton convenient to many restaurants and historical buildings. The only problems we had was when my wife called for extra creamers to the room. The call was made about 5:00PM. No one came. The next morning my wife went down to the front desk. The polite woman and my wife went into the “Diamond Room” to retrieve some creamers. In so doing, my wife smashed into a window panel that wasn’t marked as such. Hopefully, they have corrected this problem. Fare from the airport to this hotel should cost around $30 dollars. We were hailed to what we thought was an UBER driver at the airport. It was a limo and cost us $65. As we normally never take taxi’s or UBER, we learned a lesson. There was no problem going from the hotel to the airport. If you found this review to be “helpful” in any way, please press “LIKE” to let me know.
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Date of stay: October 2019
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Response from HotelMgmt1, General Manager at Hilton Philadelphia at Penn's Landing
Responded Dec 21, 2019
Thank you for sharing your detailed review! It's pleasing to learn that you enjoyed your overall experience at the Hilton Philadelphia at Penn's Landing, especially our prime location. I will be sure to pass along your compliments to Michael, as well. I do apologize for the lapse in optimal room service, as your experience is not a typical one. We loved hosting you and hope we may welcome you back in the future. Our area has so much to offer!
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GGWD wrote a review Oct 2020
Tampa, Florida747 contributions248 helpful votes
Great location, nice hotel with excellent views. COVID has shut down the executive lounge except for coffee and the breakfast is shut down as well. Diamond members can get a small bag of stuff. No reason for the lounge to be devoid of waters and other items, just cost saving measures. Same for breakfast, if the restaurant is open for service, why is the breakfast service not? Again, only to save money in my opinion and use the COVID excuse.
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Date of stay: October 2020
2 Helpful votes
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Response from , General Manager at Hilton Philadelphia at Penn's Landing
Responded Oct 20, 2020
Thank you for leaving us with your thoughts and comments. We are so glad you got to enjoy the impressive harbor views from our hotel. Rest assured, we will address your concerns with management to find better solutions. We hope we will have the opportunity to have you stay with us again soon.
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NicoleML wrote a review Oct 2020
3 contributions
We stayed over the weekend of 10/3. The room was ready much earlier than we expected, it was spotless, and the view was great! We spent an overnight in Philadelphia for our Son’s birthday and he wanted to see the usual historical sites so this hotel was perfect! The staff was friendly every time we encountered them and the Covid precautions they were taking were comforting. There were a few very minor things that I brought up to the hotel directly and they were beyond generous in their response. These were nothing more than normal hotel issues that sometimes don’t get noticed until someone makes you aware (like a wonky coffee pot). We would absolutely stay there again and would recommend the hotel to friends and family without hesitation.
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Date of stay: October 2020Trip type: Traveled with family
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Response from , General Manager at Hilton Philadelphia at Penn's Landing
Responded Oct 13, 2020
How thrilling to know we helped make the celebration of your son's birthday such a wonderful experience! We are committed to providing a safe, clean environment that will give our guests the assurance and peace of mind during their stay with us and we thank you for your recognition of our efforts. Putting great service into action is what we hope to achieve with each guest encounter and our team will be happy to know that you valued their hospitality. Your comments will be shared with everyone here and it would be our pleasure to see you, your friends and family very soon. Thank you!
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Jen wrote a review Sep 2020
Mexico City, Mexico175 contributions46 helpful votes
Stayed here for one night with my husband and kids. The location was great as it was right on the pier with many restaurants walking distance and great views and great for a walk at night with my 7 year old and 5 year old. Staff was great, check in and out were speedy, and rooms were clean. Only down side was, and this is probably not the hotels fault, but due to social distancing - certain rules were set in place. For example, only two people or families were allowed in the elevator at one time. With that said, other guests in this hotel took it upon themselves to skip the line. This happened to me almost everytime I was waiting for an elevator. People just got in the front of the line and jumped in as soon as an elevator arrived. Making the rest of the line wait extra. This happened to me almost EVERY SINGLE TIME. There should be someone in the lobby making sure people wait in the line and adhere to these social distancing rules. Whats the point of putting up a sign if the hotel staff does not care if anyone follows the rules or not. Second - I know this is not the hotel staffs fault but the walls here are super thin. The guests in the next room to me were yelling, screaming, and making so much noise till 4am. At 4am I could hear them talking loudly, watching tv, and even I knew they were eating because I could hear utensils clinging loudly (when I thought room service was not even available). Unless it was something else, but it sure sounded like they were eating. I dont understand why they were screaming though because I'm sure they were right next to eachother as the rooms are not that big. Unless there was a master suite right next to my room, and there was so much space in between the guests that they had to scream and yell. Which I highly doubt. Luckily my 7 year old and my 5 year old were so tired from walking aroud all day that they slept through the noise. Or we might of had to make a complaint... But other than those two points, I'd definitly recommend. Maybe you wont have such bad luck as I did during my stay.
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Date of stay: September 2020
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Room Tip: I stayed in room 1102 which had a good view of the bridge and pier.
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Response from , General Manager at Hilton Philadelphia at Penn's Landing
Responded Sep 23, 2020
It was wonderful to hear you made the most of what our location offers including the many dining options and fantastic views, all within walking distance from our hotel. We appreciate your recognition of our dedication to cleanliness and thank you for expressing your concerns as they are taken most seriously and will be addressed during our next staff meeting. We do our best to encourage all our guests to be considerate with the noise levels so as not to disturb other guests and are sorry for any unnecessary frustration other guests may have caused you. But we wish you would have let us know of your concerns during your stay so that we could have assisted in making your experience the best it could be while you were still here. We regret we did not have a chance to do this for you and hope you will give us another opportunity to give you the experience you deserve.
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PRICE RANGE
$156 - $336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency philadelphia at penn`s landing hotel philadelphia, hyatt regency penns landing, hyatt regency philadelphia hotel, hyatt penns landing hotel, hyatt philadelphia
FORMERLY KNOWN AS
Hyatt Regency Philadelphia at Penn's Landing
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
350
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Frequently Asked Questions about Hilton Philadelphia at Penn's Landing
Which popular attractions are close to Hilton Philadelphia at Penn's Landing?
Nearby attractions include Olde City Escape Games (0.3 miles), Spruce Street Harbor Park (0.2 miles), and Independence Seaport Museum (0.08 miles).
What are some of the property amenities at Hilton Philadelphia at Penn's Landing?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Hilton Philadelphia at Penn's Landing?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Philadelphia at Penn's Landing?
Guests can enjoy an on-site restaurant and a snack bar during their stay.
Is parking available at Hilton Philadelphia at Penn's Landing?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Philadelphia at Penn's Landing?
Conveniently located restaurants include Bistro Romano, Zahav, and Keating’s Rope & Anchor Bar + Kitchen.
Are there opportunities to exercise at Hilton Philadelphia at Penn's Landing?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hilton Philadelphia at Penn's Landing?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Philadelphia at Penn's Landing?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Philadelphia at Penn's Landing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Philadelphia at Penn's Landing?
The staff speaks multiple languages, including English, Spanish, and Polish.