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Crowne Plaza Philadelphia West

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4010 City Ave, Philadelphia, PA 19131-1707
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Traveler (75)
Room & Suite (49)
Dining (1)

About

#62 of 94 hotels in Philadelphia
Location
Cleanliness
Service
Value
Welcome to the Crowne Plaza Philadelphia - City Avenue Hotel, where travelers are sure to love our great location on City Avenue off I-76 and I-676, less than 15 miles from the Philadelphia International Airport (PHL) and just four miles from downtown Philly. Our hotel near the Main Line of Philadelphia offers leisure travelers easy access to many of the city's most popular attractions. Nature lovers can enjoy the great outdoors at one of the largest parks in the country, Fairmount Park, situated just one mile from our hotel. Our Philly accommodations are also near the Liberty Bell and Independence Hall, the Manayunk Historic District, the Wachovia Center, Penn's Landing and the Philadelphia Zoo.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Shuttle bus service
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Flatscreen TV
DVD / CD player
Bath / shower
Hair dryer
Iron
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Mid-range
Languages Spoken
English

Location

Full view
39Car recommended
Grade: 39 out of 100
40Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
574Reviews11Q+A85Room tips

Reviews

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Justine R wrote a review May 2018
1 contribution
I booked this room for me and my boyfriend to enjoy his birthday we booked it because it had a pool a friend of mines told me that the pool was under construction and I checked there hotel website and didnt see anything saying that but I called and was told this and I couldn’t get a refund after I canceled in enough time to get a refund according to there cancellation policy
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Date of stay: October 2017Trip type: Traveled as a couple
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Doris823 wrote a review Jun 2017
Louisville, Kentucky4 contributions3 helpful votes
Bed bugs in my room so I had to move to another room, after I took a shower faucet kept dripping. Maids must have locked down my shower. When I returned from a long tiring day of work could not turn on shower. Heard numerous hotel guest complain about temperature in rooms. Some said temperature too cold around 64 others said temperature was 75.
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Date of stay: June 2017
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Response from IHGService, Guest Relations Manager at Crowne Plaza Philadelphia West
Responded Jun 26, 2017
Dear Doris823, Thank you for your review and for sharing your experience. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you chose to stay with us. However, it is regrettable that the condition of the rooms received fell far short of what is expected. Thank you for bringing these concerns to our attention as this is our best resource to know how our hotels are being managed to a high standard and to evaluate what can be given additional attention. I have this information documented and it will be forwarded to the hotel management for evaluation and to take actions accordingly. Once again, thank you for staying with us and we hope that this will not deter you from giving us another opportunity to make your future stays as pleasant as possible. Sincerely, Grace P. Case Manager IHGService
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Autumn Mitchell wrote a review Jun 2017
Louisville, Kentucky72 contributions5 helpful votes
I have been thrilled with our stay here! The staff is beyond friendly and helpful! They make you feel like you've known them forever. Jack, the doorman, is the nicest man and recommended some amazing local places to eat. The shuttle is free and took us straight to Reading Market Terminal every morning. The hotel is clean and has great new updates. There is a Panera, TGI Friday's ( I'd stay away from there.), a CPK and Chipotle all across the parking lot. There is also a Target next door so anything you is close by. It is right off the expressway so it makes it easy to get around. I stayed here with my family of 5, but I wouldn't hesitate to stay here with just my children if my husband wasn't able to come with us. This is hands down the best place to stay! We got a great deal by shopping some of the travel sites.
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Date of stay: June 2017
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Hassan Z wrote a review Apr 2017
Philadelphia, Pennsylvania2 contributions
My experience was very good. I had a very good time for a second time and once again, two people outshined the others. See my last review. I loved it here, and I think you might too. Crowne hotel is a beautiful place to visit in philadelphia.
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Date of stay: March 2017
Location
Cleanliness
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Trip type: Traveled with family
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Carey J wrote a review Jan 2017
Baldwin, New York693 contributions25 helpful votes
This is a really nice hotel. The rooms were very big. Friendly staff. They even have a bar in the lobby, which is also a star bucks for breakfast in the morning. The pool looked good and clean as well as weight room.
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Date of stay: January 2017Trip type: Traveled with friends
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PRICE RANGE
$119 - $240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza philadelphia west hotel philadelphia, philadelphia crowne plaza
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
337
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Frequently Asked Questions about Crowne Plaza Philadelphia West
What are some of the property amenities at Crowne Plaza Philadelphia West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Philadelphia West?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Crowne Plaza Philadelphia West?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Philadelphia West?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Philadelphia West?
Conveniently located restaurants include honeygrow, Sardi's Pollo Ala Brasa, and California Pizza Kitchen City Line.
Are there opportunities to exercise at Crowne Plaza Philadelphia West?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Crowne Plaza Philadelphia West?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Philadelphia West offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Philadelphia West?
Many travelers enjoy visiting Cathedral Basilica of Saints Peter and Paul (4.1 miles), Congress Hall (5.0 miles), and City Hall Visitor Center (4.5 miles).
Is Crowne Plaza Philadelphia West accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.