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Crowne Plaza Philadelphia West

Traveler (75)
Room & Suite (49)
Dining (1)
About
Location
Cleanliness
Service
Value
Welcome to the Crowne Plaza Philadelphia - City Avenue Hotel, where travelers are sure to love our great location on City Avenue off I-76 and I-676, less than 15 miles from the Philadelphia International Airport (PHL) and just four miles from downtown Philly. Our hotel near the Main Line of Philadelphia offers leisure travelers easy access to many of the city's most popular attractions. Nature lovers can enjoy the great outdoors at one of the largest parks in the country, Fairmount Park, situated just one mile from our hotel. Our Philly accommodations are also near the Liberty Bell and Independence Hall, the Manayunk Historic District, the Wachovia Center, Penn's Landing and the Philadelphia Zoo.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
Location
Full view
37Car recommended
Grade: 37 out of 100
20Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
4010 City Ave, Philadelphia, PA 19131-1707
Getting there
Philadelphia Intl Airport9 mi
Mercer County Airport28 mi
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Reviews & more
575Reviews
75Photos
11Q+A
85Room tips
Traveler rating
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  • English
I booked this room for me and my boyfriend to enjoy his birthday we booked it because it had a pool a friend of mines told me that the pool was under construction and I checked there hotel website and didnt see anything saying that but I called and was told this and I couldn’t
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Bed bugs in my room so I had to move to another room, after I took a shower faucet kept dripping. Maids must have locked down my shower. When I returned from a long tiring day of work could not turn on shower. Heard numerous hotel guest complain about temperature in rooms. Some
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Response from IHGService, Guest Relations Manager at Crowne Plaza Philadelphia West
Responded Jun 26, 2017
Dear Doris823, Thank you for your review and for sharing your experience. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you chose to stay with us. However, it is regrettable that the condition of the rooms received fell far short of what is expected. Thank you for bringing these concerns to our attention as this is our best resource to know how our hotels are being managed to a high standard and to evaluate what can be given additional attention. I have this information documented and it will be forwarded to the hotel management for evaluation and to take actions accordingly. Once again, thank you for staying with us and we hope that this will not deter you from giving us another opportunity to make your future stays as pleasant as possible. Sincerely, Grace P. Case Manager IHGService
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I have been thrilled with our stay here! The staff is beyond friendly and helpful! They make you feel like you've known them forever. Jack, the doorman, is the nicest man and recommended some amazing local places to eat. The shuttle is free and took us straight to Reading
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My experience was very good. I had a very good time for a second time and once again, two people outshined the others. See my last review. I loved it here, and I think you might too. Crowne hotel is a beautiful place to visit in philadelphia.
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This is a really nice hotel. The rooms were very big. Friendly staff. They even have a bar in the lobby, which is also a star bucks for breakfast in the morning. The pool looked good and clean as well as weight room.
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View of room from window side of room.
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12345610
How far are you from the electric factory
How far are you from Material culture
I did find bed bugs in my home after that trip in June, 2016.....never will put my suitcase in my bedroom again. We had to keep most of our luggage on the floor with no drawer space for clothing and only one luggage rack for 3 ladies. I see someone found bugs there too.
1 vote
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Is there a Club room for Platinum members?
Not that I saw
0 votes
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Is there free parking?
Good Evening, Thank you for your interest in Crowne Plaza Philadelphia West. We do offer complimentary parking on property. Please feel free to let us know if we can be of any further assistance.
0 votes
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123
"The back of hotel is the quietest."
"Not recommended."
"I frankly would stay in my car than to check in to this place."
"Stay elsewhere"
"Don't bother going till they are finished with construction"
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12345617
PRICE RANGE
$140 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza philadelphia west hotel philadelphiaphiladelphia crowne plaza
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
337
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