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Crowne Plaza Philadelphia West

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Traveler (75)
Room & Suite (54)
Dining (1)
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Overview
  • Excellent22%
  • Very good37%
  • Average23%
  • Poor10%
  • Terrible8%
4 weeks ago
“They didn’t update there website”
Jun 12, 2017
“Dump hotel in dumping location”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
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Reviews (575)
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1 - 5 of 531 reviews
Reviewed 4 weeks ago via mobile

I booked this room for me and my boyfriend to enjoy his birthday we booked it because it had a pool a friend of mines told me that the pool was under construction and I checked there hotel website and didnt see anything saying that...More

Thank Justine R
Reviewed June 12, 2017

Bed bugs in my room so I had to move to another room, after I took a shower faucet kept dripping. Maids must have locked down my shower. When I returned from a long tiring day of work could not turn on shower. Heard numerous...More

Thank Doris823
Response from IHGService, Guest Relations Manager at Crowne Plaza Philadelphia WestResponded June 26, 2017

Dear Doris823, Thank you for your review and for sharing your experience. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you chose to stay with us. However, it is regrettable that the condition of the...More

Reviewed June 12, 2017 via mobile

I have been thrilled with our stay here! The staff is beyond friendly and helpful! They make you feel like you've known them forever. Jack, the doorman, is the nicest man and recommended some amazing local places to eat. The shuttle is free and took...More

Thank Autumn S
Reviewed April 18, 2017

My experience was very good. I had a very good time for a second time and once again, two people outshined the others. See my last review. I loved it here, and I think you might too. Crowne hotel is a beautiful place to visit...More

Thank hzanzoul
Reviewed January 14, 2017 via mobile

This is a really nice hotel. The rooms were very big. Friendly staff. They even have a bar in the lobby, which is also a star bucks for breakfast in the morning. The pool looked good and clean as well as weight room.

1  Thank Carey J
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Indoor pool
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
$139 - $309 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$139 - $309 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (75)
Room & Suite (54)
Dining (1)
Questions & Answers
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ChrisC80
August 17, 2016|
AnswerShow all 6 answers
Response from CCDK | Reviewed this property |
I did find bed bugs in my home after that trip in June, 2016.....never will put my suitcase in my bedroom again. We had to keep most of our luggage on the floor with no drawer space for clothing and only one luggage rack... More
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Room Tips
"The back of hotel is the quietest."
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"Not recommended."
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"I frankly would stay in my car than to check in to this place."
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"Stay elsewhere"
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