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Crowne Plaza Philadelphia West

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Crowne Plaza Philadelphia West
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565 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Buffalo, NY
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

WE have a wonderful stay at this property. It was still a Crowne Plaza when we were there but has now changed to a Marriott property. The hotel is newly remodeled and very nice. The staff was wonderfully friendly. The room had a micro/fridge, the bed was very comfortable and the shower had nice, hot water. Jose will drive you... More 

Thank FlyUsAway
Modena, New York
1 review
2 of 5 bubbles Reviewed 3 weeks ago

I booked one night at the Crowne Plaza because of its close proximity to the Mann Center. I'm from out of town and was going to a concert. I also selected the Crowne Plaza because of their advertised spa tub and pool. They do not have a spa tub, and their pool wasn't open. They'd changed names to Courtyard Marriott... More 

Thank plainlinda

Travelers are raving about these Philadelphia hotels

Level Contributor
13 reviews
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Check in was.fast and easy!! Love the modern look of the room! Brand new king size pillow top bed!! Oh how i enjoyed it. Hotel is placed perfectly if you just want to spend it with your significant other Restaurants and shopping in walkind distance.

Thank lutricia e
Novi, Michigan
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Finally--the renovations are complete. As this is the closest hotel to LaSalle University, we've been staying here for the past two years. Room renovations are very nice, television is wonderful--finally! I hate it when hotels have flat screen HD televisions but bring in analog signals. Not only is the TV and reception digital, it has internet access including Netflix--just bring... More 

Thank PagodaMan
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I had no idea the hotel changed names but I was pleasantly surprised because I viewed it as an upgrade. The Courtyard Marriott was clean, modern and comfortable and the staff were friendly. The check in process was a little slow but it was 4pm on a Saturday. The room (standard king) was nice and the bed was comfy. Parking... More 

Thank Wcudanielle13
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 19, 2016

The first thing I want to mention is, this property is now a Courtyard Mariott property. My reservation for this property was completed via the event host's page, so I was given the Crowne Plaza reservation page, however, I received a reservation confirmation from both Courtyard Marriott and Crown Plaza, which was very confusing. Next important piece of info is,... More 

Thank Ladynyer5
Lancaster, PA
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 13, 2016 via mobile

We spent one night here before the Travis Manion 5k run at the Please Touch Museum. I booked an unknown hotel deal on Hotwire and I cringe everytime worried what I will get. We received this hotel. First, the picture on my confirmation email showed the Crown Plaza but apparently that is not up to date as it is now... More 

Thank niknate4
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 12, 2016

We knew the name had just changed the week before but I still had 2 people out in their parking lot ask me if this was the Crowne Plaza. Double beds made for an interesting sleep. The updated bathroom was interesting. Sliding bathroom door that had a huge gap at the bottom (you could see whomever was in the shower),... More 

Thank MAMAG3380
Canterbury ct
2 reviews
3 of 5 bubbles Reviewed August 29, 2016

the rooms weren't bad i was 3 doors down from our meeting room the pool was not really that clean the laudry rooms were ahhhhhhhhh parking sucks when the restaurant fills up they share a parking lot it ok for a night or 2 any longer it sucks

Thank sandrapV4218SS
IHGService, Guest Relations Manager at Crowne Plaza Philadelphia West, responded to this review

Dear sandrapV4218SS, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. I am glad to know that you were satisfied with the room received. However, we apologize for any inconvenience the condition of the pool and the parking situation may have caused you.... More 

Houston, Texas
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed August 27, 2016

I stayed at this hotel for three weeks, and was there while it transitioned from the Crowne Plaza to the Courtyard Marriott. The hotel is going through renovations, so it looks nice from the lobby and the outside. The rooms also look decent. However, it had a huge rat-infestation problem. Fortunately, I was able to avoid this problem. However, several... More 

3 Thank Dizzle28
Questions? Get answers from hotel staff and past guests. Ask a question

77 photos of this hotel

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Management photos: Courtesy of the property manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Philadelphia - City Avenue Hotel, where travelers are sure to love our great location on City Avenue off I-76 and I-676, less than 15 miles from the Philadelphia International Airport (PHL) and just four miles from downtown Philly. Our hotel near the Main Line of Philadelphia offers leisure travelers easy access to many of the city's most popular attractions. Nature lovers can enjoy the great outdoors at one of the largest parks in the country, Fairmount Park, situated just one mile from our hotel. Our Philly accommodations are also near the Liberty Bell and Independence Hall, the Manayunk Historic District, the Wachovia Center, Penn's Landing and the Philadelphia Zoo. ... more   less 

Additional Information about Crowne Plaza Philadelphia West

Address: 4010 City Ave, Philadelphia, PA 19131-1707
Location: United States > Pennsylvania > Philadelphia
Price Range: $139 - $300 (Based on Average Rates for a Standard Room)
Number of rooms: 337
Reservation Options:
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Also Known As:
Crowne Plaza Philadelphia West Hotel Philadelphia
Philadelphia Crowne Plaza
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