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Embassy Suites by Hilton Philadelphia - Center City

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Embassy Suites by Hilton Philadelphia - Center City
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1,794 Reviews from our TripAdvisor Community

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Showing 1,734: English reviews
Oklahoma City, Oklahoma
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is located in the heart of city center, walking distance from many restaurants, office buildings and the septa regional train station (suburban station). The front desk is serviceable and in general the hotel is in good shape. Its a bit outdated, but still very good deal for the price, compare with other hotels in the area. The hotel... More 

Helpful?
Thank wacs1971
Oxford, Ct
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Right outside Logan Square so a great starting location for anywhere you want to go in Philly. The room itself was very spacious with balcony looking out at Logan Square. Mattress was comfy and A/C worked well. The carpets could use a good cleaning, Breakfast at TGI Fridays on the 2nd floor(included with your stay) was a mob seen with... More 

Helpful?
Thank JCTripper
Moss Bluff, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great place to stay. Perfect location. Middle of everything and not a far walk to all of the local attractions. Staff was amazingly accommodating and nice. Breakfast was way better than we had expected.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sabrina D
Fryeburg ME
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Embassy Suites prime draw is it's central location. You can walk anywhere from here and if not it is close to public transportation ( a 20 minute walk to 30th Street Station). It is housed in an elegant round apartment building, home to famous people like Wilt Chamberlin, etc. Parking seemed expensive ( $53/night). The rooms were large. Tip:... More 

Helpful?
1 Thank nhpod
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Valet greeters 4-star: fast friendly. (parking is $58/night INSANE, no self park on premises) Front Desk:2 star, then 4 star: as I approached the front desk, the clerk threw her hand in the air (as in HALT) and yelled across the room, "NO CHECK IN UNTIL 4PM". Well, it was 3pm, and we had to get to our room to... More 

Helpful?
2 Thank tbrock77
Plainfield, New Jersey
1 review
2 of 5 stars Reviewed 6 days ago NEW

The room we stayed in smelled like cat urine. It was horrible. We complained to the front desk and they sent someone up to spray some really wet solution which did not help with the strong horrible smell. The staff was friendly but did nothing to accommodate us.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kara S
Orwigsburg, Pennsylvania
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I've stayed at this hotel 20 times over the last 10 years. It's always been one of our favorite places due to location, and some of the great views from upper floors. But it's gone way downhill. First they don't have enough staff. Check in Sat. at 3 took 20 minutes because only one person was checking guests in. One... More 

Helpful?
Thank frequentdiner27
ESPGM, Front Office Manager at Embassy Suites by Hilton Philadelphia - Center City, responded to this review

Dear Frequentdiner27, Thank you for your feedback. I am so sorry that you faced such issues during your stay with us. This is not like our valet and desk staff and totally goes against our standards of quality service. Although we have a new valet staff it is inexcusable to have such disorganization during such dire times. In regards to... More 

Downers Grove, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Friday's restaurant is attached to hotel. They throw rooftop parties with DJ music. Avoid room facing the Friday's restaurant. Valet very understaffed, expect 15-20 minute delays in car pickup. Good breakfast and evening reception.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank B8594PKgregc
ESPGM, Front Office Manager at Embassy Suites by Hilton Philadelphia - Center City, responded to this review

Dear B8594pkgregc, Thank you so much for your valuable feedback. I do apologize that you faced issues with us during your stay. A fifteen to twenty minute wait for valet is not acceptable, I will be passing this information onto our valet services manager to ensure this is not a repetitive issue. In regards to Friday's, I will be convening... More 

Baltimore
2 reviews
5 of 5 stars Reviewed 1 week ago

Taffari, at the front desk, went above and beyond any level of service I've had with just about any of the Hilton properties I've stayed in during the past 15 years. We brought our six year old son and Taffari did everything to make the stay enjoyable for our little guy. From little toys to chocolate, Taffari excelled in making... More 

Helpful?
Thank mpwarren02
Centreville, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We had a one week car tour of PA and stayed at four different Hiltons (Embassy Suites Pittsburgh - great place to stay; Hilton Garden Inn Gettysburg - great location and nice hotel, Hampton Inn Harrisburg - an amazing hotel and great staff, and the Philadelphia Embassy Suites) across the state. This was by far the worst hotel and not... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Cliff J
ESPGM, General Manager at Embassy Suites by Hilton Philadelphia - Center City, responded to this review

Thank you for sharing your wonderful trip through Pennsylvania. First off, we appreciate you staying with the Hilton family but I’m truly sorry our hotel did not meet your expectations of an Embassy Suites. I apologize the room was dark and uncomfortable. I will follow up in regards to the extended time for you room service order, I too would... More 

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia - Center City

Address: 1776 Benjamin Franklin Parkway, Philadelphia, PA 19103
Location: United States > Pennsylvania > Philadelphia
Price Range: $165 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia - Center City 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#13 Green Hotel in Philadelphia
#36 Business Hotel in Philadelphia
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