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Embassy Suites by Hilton Philadelphia - Center City

0.4 miles from Philadelphia center
  • Restaurant
  • Room Service
  • Fitness center
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1776 Benjamin Franklin Parkway, Philadelphia, PA 19103-1211
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2,055 Reviews from our TripAdvisor Community

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Showing 1,983: English reviews
metropolis, United States
Reviewed yesterday NEW

The location was great. I was able to get a run in to the Art Institute, felt like Rocky. This facility had a good fitness room, which I used daily. This was a good stay and I would definitely stay at this location again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Sherry W
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

This cylindrical shaped hotel has recently been renovated and the modern decor is very chic. I loved that there was no carpeting in the main living areas. Huge TVs in living area and bedroom. Ample outlets, nice work space, private balcony with great views made this a room to remember.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank P1060EBmarkb
About Hotel's Favorite Review
Reviewed yesterday NEWvia mobile

The hotel it self is well positioned for shopping, food and museums. Not helped by roadworks directly outside front door but could usually get a taxi without too much bother. The decor in halls is very 1970's which is when it was probably last decorated! The rooms although being vast are not well kept, I slept on double fold out...

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Helpful?
Thank IanCGuk
Chicago, Illinois
Reviewed yesterday NEW

This is not a typical Embassy Suites centered around a central atrium. However, rooms are HUGE and extremely quiet. Mine was newly renovated and nicely appointed with a large, comfortable sofa and bed, and 2 giant TVs. Staff was great. Breakfast was served in the attached TGI Fridays and was average for a Embassy Suites. Also, lots of good restaurants...

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Helpful?
1Thank lf-jdm
Sterling, United States
Reviewed 2 days ago NEW

Very nice hotel - the room was very large and the hotel staff friendly. The mangers happy hour is a great added bonus. The location is perfect if doing business in downtown Philadelphia. Will happily stay there again for both business and pleasure.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank johnpT5397OE
Reviewed 3 days ago NEWvia mobile

Breakfast was delicious..u can get 2 t.g.i Friday's thru the 2nd flr..balcony view was amazing..newly renovations are up 2 date & very modern..front desk staff was very helpful & nice..My greetings snack bag was well appreciated..I can't wait 2 visit again

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Thank Jasmine M
Reviewed 4 days ago NEWvia mobile

Stayed for one night on business. I was given a refurbished room which was great! It was huge, and had plenty o space to work, relax and sleep. The hotel is still undergoing renovation, so some minor disruption can be expected. The free drinks and snacks reception was also great! Finally, the location was perfect for exploring the city! Would...

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Thank Walkerben115
Enfield, Connecticut
Reviewed 1 week ago via mobile

I've stayed in many hotels but this one is great I asked for extra items many times within an hour of checking in and with a smile and efficiency received..the only issue was SLOW elivators! But they were remodeling..

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2Thank Ralph G
Downingtown, Pennsylvania
Reviewed 1 week ago

This is probably one of the few hotels left in the city with a true Balcony. We watched the Thanksgiving day parade form the 9th floor Facing the Art Museum. Awesome experience for the kids to see & Hear everything without freezing & having to be concerned about the bathroom. Downside is there are only 4 Elevators for 15 floors...

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Helpful?
Thank Brian M
Fifi2345, Director of Rooms at Embassy Suites by Hilton Philadelphia - Center City, responded to this review

Dear Guest, Thank you for staying at the Embassy Suites Philadelphia Center City. We are glad you found our hotel to be a great location to watch the Parade, as we are one of the very few hotels with balcony access. Please accept our apologies for the inconvenience you experienced with the elevator. The good news is that we are...

Atlanta, Georgia
Reviewed 1 week ago via mobile

The attentiveness of Bill in valet was awesome. He was friendly and proficient. When I walked up to the check in desk I was not immediately greeted. The gentleman eventually asked me how can I help you? Really, I didn't get a checking in like most hotels. What do you think I want? My room had been newly renovated. It...

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Helpful?
Thank gienag2016
Fifi2345, Director of Rooms at Embassy Suites by Hilton Philadelphia - Center City, responded to this review

Dear Guest, Thank you for visiting the Embassy Suites Philadelphia Center City and for your valuable feedback. Please accept our apologies for the way you were greeted, and for the inconvenience you experienced with the TV. Providing exceptional customer service from the moment you arrive and after you depart is our number one goal. Your comments will be used as...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia - Center City

Address: 1776 Benjamin Franklin Parkway, Philadelphia, PA 19103-1211
Location: United States > Pennsylvania > Philadelphia
Price Range: $128 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia - Center City 3.5*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Hotels.com so you can book your Embassy Suites by Hilton Philadelphia - Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#14 Green Hotel in Philadelphia
#36 Business Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Philadelphia - Center City staff and other travelers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Philadelphia - Center City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor Pay for the Upgraded View of the Art Museum... Its a Great view”
 of 5 bubbles brianm882, 1 week ago | Read review
“Renovations on going. Rooms are very nice, roomy and clean.”
  • Logan Sq and Philadelphia Museum of Art
 of 5 bubbles RusLinRep, 3 weeks ago | Read review
“Stay on higher floors in renovated rooms”
  • bedroom on26th fl
  • living room 26th fl
  • TV/livingroom 26th flr
  • Kitchenette 26th fl
 of 5 bubbles MrB003, 3 weeks ago | Read review
“You are able to walk to most attractions. if you can't they have cabs right outside.”
 of 5 bubbles pajcrj, Jan 8, 2017 | Read review
“Redone rooms wonderful. I'd wait tilll they're completed with construction as elevator and service is not up to their usual standards.”
 of 5 bubbles 594gailg, Jan 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question