EMBASSY SUITES BY HILTON PHILADELPHIA - CENTER CITY $132 ($̶1̶8̶9̶) - Updated 2019 Prices & Hotel Reviews - PA

3.5

Location

Cleanliness

Service

Value

GreenLeaders Bronze level

All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room.

Full view

Property amenities

Restaurant

Room Service

Fitness Center with Gym / Workout Room

Breakfast included

Free Internet

Business Center with Internet Access

Conference Facilities

Dry Cleaning

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Paid Wifi

Self-Serve Laundry

Wheelchair access

Room features

Accessible rooms

Air Conditioning

Family Rooms

Kitchenette

Microwave

Non-Smoking Rooms

Refrigerator in room

Suites

Good to know

HOTEL STYLE

Great View

Green

HOTEL CLASS

Hotel links

Visit hotel website

Hotel deals

Full view

100Great for walkers

109Restaurantswithin 0.3 miles

28Attractionswithin 0.3 miles

Contact

1776 Benjamin Franklin Parkway, Philadelphia, PA 19103-1211

+1 855-605-0319

Getting there

Philadelphia Intl Airport7 mi

Mercer County Airport29 mi

19th St6 min

15th St7 min

See all nearby hotels

Nearby restaurants

Sabrina's Cafe & Spencer's Too

6 minAmerican

Urban Farmer Philadelphia

2 minAmerican

Rose Tattoo Cafe

6 minAmerican

Con Murphy's Irish Pub

2 minAmerican

See all nearby restaurants

Nearby attractions

Amazing Escape Room

6 minEscape Games

Cathedral Basilica of Saints Peter and Paul

1 minReligious Sites

One Liberty Observation Deck

6 minObservation Decks & Towers

The Franklin Institute

5 minChildren's Museums

See all nearby attractions

712Reviews

398Photos

22Q+A

93Room tips

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Popular mentions

Fun visit - spacious rooms

My husband and I went for a quick weekend trip to the Barnes Collection. The location is perfect and cannot be beat. The Barnes and Rodin and Philadelphia museum of art are nearby. This was our third trip here to this hotel in the past twenty years and it is even better than…

Date of stay: December 2018

Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City

Responded yesterday

Thank you for providing a review of your recent stay. I am very pleased to hear that our renovations and service have been improving since your last visit. We strive for every guest to have a great stay and I am glad that we fully lived up to your expectations. Thank you again for your review. We look forward to seeing you again soon!

Hotel's Favorite

No more 4stars two recent changes bumped this up to an official 5 stars!

FYI: I always tell the staff this is my only hotel when ever I’m in philly visiting family. Pro’s: Upgraded rooms are spacious and sound proof. I always mention to the staff that IMO the older rooms were nice too but who could say no to hardwood floors. This is where I could…

Date of stay: November 2018

Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City

Responded 3 weeks ago

Thank you for your great review and loyalty to our property! We have some of the best rooms, amenities, and staff in the city and I truly appreciate all of your comments. I can't wait to share your kind words with the rest of the team! Thank you again for your wonderful review. We look forward to welcoming you back again soon for another great stay!

What one would expect from a business hotel, no luxury but comfortable. Good size rooms with microwave and sink. Not far from the Reading Terminal Market area. One should ask for a room with the Logan Square view, great sunrises and sunsets in the summer.

Date of stay: May 2018

Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City

Responded yesterday

Thank you for providing a review of your recent stay. I am happy to hear that you enjoyed our spacious renovated rooms and great location! I would like to hear about what we could have done better to make your stay more enjoyable. Please reach out to me directly at sbernhard@embassysuitesphila.com to provide more information. Thank you again for your review. I look forward to hearing from you shortly.

Winter Family Vacation

We went for our Family vacation for Christmas and New Years. We usually stay at any Embassy bc of their wonderful and delicious breakfast. Our kids love their food and us we love the Manager’s special in the afternoon after a long day having some cocktails is a must. The…

Date of stay: December 2018

Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City

Responded 6 days ago

Thank you for providing a review of your recent stay. I am truly sorry for the experience you had regarding the smell. This is absolutely unacceptable and not tolerated in the hotel. Any guest we catch smoking in our rooms is immediately evicted and charged a hefty fine so that we may deep clean the room. Authorities are also called if we suspect it is of illegal nature. I also apologize for the blackout. This was unfortunately out of control of the hotel, but I am very sorry that you had to experience it. On a positive note, I am pleased to know that you enjoyed our centralized location. Our location right on the Benjamin Franklin Parkway is perfect for touring the city as we are so close to many museums, historic sites, and restaurants. I am also so happy to hear that you enjoyed our spacious renovated rooms, Made-to-Order breakfast, and Manager's Reception. Thank you again for your review. I hope your enjoyable experiences in the hotel outweighed the bad and that we can welcome you back soon for a much better overall experience!

Nice hotel in a great location

I stayed here with my daughter, son-in-law and their 2 children. We got a 1 bedroom with 2 queens and a pull out. The room was comfortable and quite large. The decor is modern and fresh... it's a circular hotel with multiple elevators, so it can be a bit confusing at first. …

Date of stay: January 2019

Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City

Responded 1 week ago

Thank you for your great review! We strive for every guest to have a wonderful stay and it looks like we fully lived up to your expectations. Our unique layout can be intimidating at first glance, but we try to make it as easy as possible to find your way around with large door numbers and directories. Thank you again for your review. We hope to welcome you back for another great stay in the not too distant future!

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Logan Square.

Photo provided by managementEmbassy Suites by Hilton Philadelphia - Center City

Guest room

Photo provided by managementEmbassy Suites by Hilton Philadelphia - Center City

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Photo provided by managementEmbassy Suites by Hilton Philadelphia - Center City

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Photo provided by managementEmbassy Suites by Hilton Philadelphia - Center City

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Are the elevators still slow

Good Morning, Thank you for reaching out! Our elevator modification is complete and wait times have been greatly reduced. We hope to welcome you soon!

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Is it possible to still get a room with a balcony?! I got a room here for that exact reason and now I’m reading you can’t even use them?! It said I would have a balcony when I ordered the room? I believe that’s false advertising and I can’t even cancel. Extremely disappointed if I can’t get a room with one.

Can not use balcony, locked

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Is it possible to still get a room with a balcony?! I got a room here for that exact reason and now I’m reading you can’t even use them?! It said I would have a balcony when I ordered the room? I believe that’s false advertising and I can’t even cancel. Extremely disappointed if I can’t get a room with one.

I believe all the access doors have been locked. Also, unless the renovation is done, not enough elevators. Also breakfast not what you would expect from embassy suites. They bought the building and it doesn’t fit into their brand. Stay someplace else

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Is it possible to still get a room with a balcony?! I got a room here for that exact reason and now I’m reading you can’t even use them?! It said I would have a balcony when I ordered the room? I believe that’s false advertising and I can’t even cancel. Extremely disappointed if I can’t get a room with one.

Not likely, my balcony was sealed and I was told they all were for safety of the occupants. Seemed odd to me

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Is it possible to still get a room with a balcony?! I got a room here for that exact reason and now I’m reading you can’t even use them?! It said I would have a balcony when I ordered the room? I believe that’s false advertising and I can’t even cancel. Extremely disappointed if I can’t get a room with one.

Our room had a usable balcony on which you could walk out, take a sitting chair from inside out onto it, and hang out in the sun. So you should definitely be able to get a room like that. One word of advice: ask for a room on a lower floor because the elevator situation is so bad that you'll want to be able to walk down the stairs to get to the lobby. It was quite a strain when we had to do that from the 24th floor.

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