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Embassy Suites by Hilton Philadelphia - Center City

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Embassy Suites by Hilton Philadelphia - Center City
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1,844 Reviews from our TripAdvisor Community

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Showing 1,782: English reviews
Brisbane, Queensland, Australia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our suite was very nice, with a large living area, small kitchenette and good size, comfortable bedroom. The only negative was the kitchenette. It was good having this except there was no kettle though a coffee maker but not being coffee drinkers, ( we are tea drinkers) this was not much use. There was also not a teaspoon, plastic or... More 

Helpful?
Thank Glennis S
Stone Mountain, Georgia
1 review
3 of 5 stars Reviewed yesterday NEW

My hotel at this particular embassy suite was not impressive. The hotel was too outdated to be so pricey. the furniture needs to be updated & the parking prices are ridiculous. However, they are joined with Fridays and the food there was excellent. I complimentary breakfast at the Hotel was excellent too. I thought we were just going to get... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank mjjp1965
Madison, WI
2 of 5 stars Reviewed 2 days ago NEW

• Old, but large suites with a good view? Great. • Shoddy internet access, that disconnects every 2-5 mins. We could live with that. • Emptying the building for a fire alarm after 1 hour of sleep, and not being able to get back to our room due to elevators being down hours after this event. We could forgive that.... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ismet T
1 review
3 of 5 stars Reviewed 2 days ago NEW

No complaints with the room and the evening reception was very nice but the experience with breakfast the next morning was terrible. The Fridays restaurant next door was supposed to provide the breakfast buffet. With the exception of the man making the omelets, the staff was disinterested, The surfaces were filthy and food stations remained empty. This partnership is an... More 

Helpful?
Thank Danielle C
Walnut Creek, California
Level Contributor
92 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let's start with the highlights of the property. This hotel is in one of those old cylindrical (I'm guessing former Holiday Inn) properties. So the rooms are all pie-slice-shaped which gives you more room than you would expect. And if you are in to balconies this hotel still has them. Finally, the location is pretty handy - we used one... More 

Helpful?
Thank SFWorld
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the ES over the weekend while in town for a wedding. I have to say we are thoroughly pleased with the room and the very courteous staff. (Shout out to Tory, the bartender at Friday's!!!) On our next visit to Philly, we will definitely make reservations at ES again! Keep up the good work!

Helpful?
Thank Cobbler69
Bellevue, Ohio
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is located near Logan Square (Which is really a circle) Waited a bit longer at check in this time, not the clerks fault they only had one person working the desk but no problems with check in. Stayed on the 26th floor, room 2610, view of Logan Square and the Catholic Church next door. A little different than... More 

Helpful?
Thank Kellie K
Toronto, Canada
Level Contributor
193 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The motto at this hotel, prominently displayed all over the place, is "Let us make it better." It's as if they know they're falling short. So many things need improvement here, and none can be fixed with a call to the front desk. We chose this hotel for two reasons: a central location walking distance from the art museums, and... More 

Helpful?
Thank Gelatifan
Ashburn, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Everything from the music to the elevators seems unchanged from the 90s. The property desperately needs an update. The breakfast and reception were low quality (bring your own). Finally, the fire alarm woke us up at 4 AM and wouldn't shut off for at least an hour. This also screwed up the elevators so we had to trek up and... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Rhodamine6G
mgonzales1212, Manager at Embassy Suites by Hilton Philadelphia - Center City, responded to this review

Dear Rhodamine6G, Thank you for sharing your review with the Tripadvisor community! It is due to guests such as yourself that take time to provide feedback that allow us the opportunity to improve. We would like to sincerely apologize that your experience with us left you with a feeling of disappointment. Please know that is never our goal, and we... More 

Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

The rooms are worn out completely: the towel holder was partially out of the wall; the toilet flash handle was broken; TV had no satellite signal; all power outlets were so heavily worn that were not useful. No dishes and silver in kitchenette. The breakfast area appears as extremely worn, not convenient. The food selection is very limited. The staff... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Sergiy M
mgonzales1212, Manager at Embassy Suites by Hilton Philadelphia - Center City, responded to this review

Dear Sergiy M, Greetings from Embassy Suites-Philadelphia! We greatly appreciate your feedback in regards to your recent stay with us. Please know that we are sincerely apologetic for the inconveniences you encountered. Our goal is to provide the best service in Philadelphia, and it is clear we fell short of that goal during your stay. We are excited to inform... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia - Center City

Address: 1776 Benjamin Franklin Parkway, Philadelphia, PA 19103-1211
Location: United States > Pennsylvania > Philadelphia
Price Range: $163 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia - Center City 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#13 Green Hotel in Philadelphia
#36 Business Hotel in Philadelphia
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