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Embassy Suites by Hilton Philadelphia - Center City

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Traveler (202)
Room & Suite (106)
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About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room.
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Property amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Breakfast included
Free Internet
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Green
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
109Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
712Reviews
398Photos
22Q+A
93Room tips
Traveler rating
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Popular mentions
My husband and I went for a quick weekend trip to the Barnes Collection. The location is perfect and cannot be beat. The Barnes and Rodin and Philadelphia museum of art are nearby. This was our third trip here to this hotel in the past twenty years and it is even better than
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Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City
Responded yesterday
Thank you for providing a review of your recent stay. I am very pleased to hear that our renovations and service have been improving since your last visit. We strive for every guest to have a great stay and I am glad that we fully lived up to your expectations. Thank you again for your review. We look forward to seeing you again soon!
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Hotel's Favorite
FYI: I always tell the staff this is my only hotel when ever I’m in philly visiting family. Pro’s: Upgraded rooms are spacious and sound proof. I always mention to the staff that IMO the older rooms were nice too but who could say no to hardwood floors. This is where I could
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Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City
Responded 3 weeks ago
Thank you for your great review and loyalty to our property! We have some of the best rooms, amenities, and staff in the city and I truly appreciate all of your comments. I can't wait to share your kind words with the rest of the team! Thank you again for your wonderful review. We look forward to welcoming you back again soon for another great stay!
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What one would expect from a business hotel, no luxury but comfortable. Good size rooms with microwave and sink. Not far from the Reading Terminal Market area. One should ask for a room with the Logan Square view, great sunrises and sunsets in the summer.
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Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City
Responded yesterday
Thank you for providing a review of your recent stay. I am happy to hear that you enjoyed our spacious renovated rooms and great location! I would like to hear about what we could have done better to make your stay more enjoyable. Please reach out to me directly at sbernhard@embassysuitesphila.com to provide more information. Thank you again for your review. I look forward to hearing from you shortly.
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We went for our Family vacation for Christmas and New Years. We usually stay at any Embassy bc of their wonderful and delicious breakfast. Our kids love their food and us we love the Manager’s special in the afternoon after a long day having some cocktails is a must. The
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Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City
Responded 6 days ago
Thank you for providing a review of your recent stay. I am truly sorry for the experience you had regarding the smell. This is absolutely unacceptable and not tolerated in the hotel. Any guest we catch smoking in our rooms is immediately evicted and charged a hefty fine so that we may deep clean the room. Authorities are also called if we suspect it is of illegal nature. I also apologize for the blackout. This was unfortunately out of control of the hotel, but I am very sorry that you had to experience it. On a positive note, I am pleased to know that you enjoyed our centralized location. Our location right on the Benjamin Franklin Parkway is perfect for touring the city as we are so close to many museums, historic sites, and restaurants. I am also so happy to hear that you enjoyed our spacious renovated rooms, Made-to-Order breakfast, and Manager's Reception. Thank you again for your review. I hope your enjoyable experiences in the hotel outweighed the bad and that we can welcome you back soon for a much better overall experience!
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I stayed here with my daughter, son-in-law and their 2 children. We got a 1 bedroom with 2 queens and a pull out. The room was comfortable and quite large. The decor is modern and fresh... it's a circular hotel with multiple elevators, so it can be a bit confusing at first.
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Response from ShannaB188, Manager at Embassy Suites by Hilton Philadelphia - Center City
Responded 1 week ago
Thank you for your great review! We strive for every guest to have a wonderful stay and it looks like we fully lived up to your expectations. Our unique layout can be intimidating at first glance, but we try to make it as easy as possible to find your way around with large door numbers and directories. Thank you again for your review. We hope to welcome you back for another great stay in the not too distant future!
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Logan Square.
Photo provided by managementEmbassy Suites by Hilton Philadelphia - Center City
Guest room
Photo provided by managementEmbassy Suites by Hilton Philadelphia - Center City
Guest room
Photo provided by managementEmbassy Suites by Hilton Philadelphia - Center City
Guest room
Photo provided by managementEmbassy Suites by Hilton Philadelphia - Center City
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12345622
Are the elevators still slow
Good Morning, Thank you for reaching out! Our elevator modification is complete and wait times have been greatly reduced. We hope to welcome you soon!
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I believe all the access doors have been locked. Also, unless the renovation is done, not enough elevators. Also breakfast not what you would expect from embassy suites. They bought the building and it doesn’t fit into their brand. Stay someplace else
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Our room had a usable balcony on which you could walk out, take a sitting chair from inside out onto it, and hang out in the sun. So you should definitely be able to get a room like that. One word of advice: ask for a room on a lower floor because the elevator situation is so bad that you'll want to be able to walk down the stairs to get to the lobby. It was quite a strain when we had to do that from the 24th floor.
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"Don't waste money on the upgrade to "city view.""
"CHange up the locations for different city views in different directions."
"Near the Philadelphia Art Museums"
"If you have mobility issues get the lowest floor possible. Balcony doors do not open."
"Highest.... as lifts seem to access those floors first."
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PRICE RANGE
$142 - $465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites philadelphiaphiladelphia embassy suites
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
288
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