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Hotel Monaco Philadelphia, a Kimpton Hotel

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Hotel Monaco Philadelphia, a Kimpton Hotel
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2,199 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Monaco Philadelphia, a Kimpton Hotel
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Showing 2,115: English reviews
Hilton Head, South Carolina
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 14, 2016

The Hotel Monaco gets high marks on TripAdvisor but for us it was highly over rated. The positives are nice size rooms, an excellent location and a helpful friendly staff. Normally that would be worth four stars out of five, however, there were several negatives. There was only one wash cloth when we arrived in a room booked for two... More 

Helpful?
Thank Golfdoc77
Philly_Hotel_GM, Manager at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

I apologize you were not satisfied with the room. I will pass this feedback along to my engineering team and see what we can do in terms of the room. Hopefully we can have you back and show you an awesome time one day. Looking forward to the opportunity of doing so if given the chance. Best, Tripp - Front... More 

New Jersey
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 14, 2016

Planned a weekend in Philly to see the POP art exhibit at the museum. Wanted to stay at a nice hotel, but not huge cold place. After much research I decided on this place the Monaco. What a gem this ended up being. Great location, across from the Liberty Bell, and near lots of good places to eat, and have... More 

Helpful?
Thank honestopinionfrank
Philly_Hotel_GM, Manager at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

Thank you so much for the amazing review! I am glad you enjoyed your room. Hopefully we can have you back for another great stay soon! Best, Tripp - Front Desk Manager More 

Washington DC, District of Columbia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 13, 2016 via mobile

Really enjoyed our long weekend in Phily and at the Monaco - up until 10:30 pm on our last night. There was a large party below our 2nd floor room and the music/bass were so loud that the drawers and glasses on our room rattled. A call to the front desk proffered a response of "we will ask them to... More 

Helpful?
Thank Dawne H
Philly_Hotel_GM, Manager at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

Dawne H, Thank you so much for taking the time to give us your feedback, I want to apologize about the noise disturbance you experienced while you stayed with us. Hopefully we can have you back and show you an awesome time one day. Looking forward to the opportunity of doing so if given the chance. Best, Tripp - Front... More 

Ithaca, New York
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 12, 2016

I always try to stay at Kimpton hotels when I can. They have fantastic customer service and they always go the extra mile. We recently stayed in a Parkview room and indeed, we had a great view. Location: Although I wasn't there for sightseeing, it is literally next door to Independence Park, the Liberty Bell, and Independence Hall and very... More 

Helpful?
Thank Sidney_Brewer
Philly_Hotel_GM, Manager at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

Sidney_Brewer, Thank you so much for the awesome review! I will be looking into the bed situation you described. Hopefully we can have you back soon for another great stay! Best, Tripp - Front Desk Manager More 

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed March 11, 2016 via mobile

Real simple...bartenders can't handle cash. Bill was $23.10, we gave them $40.00, received $17.00 change, yes they rounded and didn't give us $16.90. When we indicated we were leaving they said that the bill had to be settled...the two bartenders claimed they didn't have a record of closing out the bill!! Not our fault...Bottom line, they have poor skills, terrible... More 

Helpful?
Thank Tom H
Philly_Hotel_GM, Manager at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

Tom, I will be following up with our restaurant management about this situation. Hopefully we can have you back and show you an awesome time one day. Looking forward to the opportunity of doing so if given the chance. Best, Tripp Front Desk Manager More 

Collegeville, Pennsylvania
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 9, 2016

This wonderful fun hotel is a perfect location in Philadelphia for seeing the historic sights. We were actually there for a wedding which was only a block away. It is very busy when you try to pull your car up to the hotel but the help of the valet and bellman staff was excellent. We were a family in 2... More 

Helpful?
Thank Ann M
Philly_Hotel_GM, Manager at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

Ann, Thank you so much for the awesome review!! I am glad our valet and bell team were able to make you feel welcomed and help navigate the traffic of people. We look forward to you coming back to us! More 

1 review
5 of 5 stars Reviewed March 8, 2016

We were attending a wedding in Philly, and were able to book the room at a group rate. We LOVED the hotel, from the funky wallpaper in the room, to the most comfortable bed we'd ever slept in!! But most importantly - everyone we dealt with at the hotel was friendly, helpful and courteous. We even got a call shortly... More 

Helpful?
Thank Jana K
Philly_Hotel_GM, Director of Housekeeping at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

Dear Jana K, We LOVE you for having LOVED us and leaving such great feedback! I am glad you had a good stay during the wedding you were attending and hope to see you again soon! -Nico B More 

Pennsylvania
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed March 7, 2016

We stayed here for one night to watch the Academy Awards - I know - a splurge - but it was fun and cheaper than cable, which we neither have nor want. The front desk staff was very nice - I had booked on a travel website and mistakenly booked for the right night, wrong month! It helped that it... More 

Helpful?
Thank Elyn
Philly_Hotel_GM, Director of Housekeeping at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

Dear Elyn, Thank you so much for staying with us and I am so glad you enjoyed our new Atelier Bloem amenities. We have recently made the switch from Bigelow and AB has been a total hit ever since. Until next time... -Nico B More 

Baltimore, Maryland
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed March 6, 2016

We stayed several days at the Hotel Monaco recently, as we were running a conference in their meeting spaces. The Monaco has several things going for it we found simply outstanding: fun/funky décor, prime location, and excellent staff. Location: If exploring historic Philadelphia is your thing, Hotel Monaco is across the street from the Liberty Bell and Independence Hall. It... More 

Helpful?
1 Thank Chip S
Philly_Hotel_GM, Director of Housekeeping at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

Dear Chip S. It makes us so happy and fortunate to know you chose us and exciting to hear you see us as your go-to new hot spot in Philly! We look forward to your next visit and hope to see you again soon! More 

Jersey City, New Jersey
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 6, 2016

We had a very lovely King room overlooking the park. But the room was small - definitely upgrade if you stay here. Be careful about staying next to a suite, because we were woken up at 2AM by an engagement party next door. However, the hotel responded quickly when we called the front desk, and we were given $30 credit... More 

Helpful?
Thank JerseyFamily2013
Philly_Hotel_GM, Director of Housekeeping at Hotel Monaco Philadelphia, a Kimpton Hotel, responded to this review

JerseyFamily2013, Aren't those Parkview king rooms the best?! We are so glad you enjoyed your stay with us and found this historic location convenient especially for sightseeing. We hope you return to visit us again soon! Best, Nico B. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Monaco Philadelphia, a Kimpton Hotel

Address: 433 Chestnut Street, Philadelphia, PA 19106-2426
Location: United States > Pennsylvania > Philadelphia
Price Range: $201 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Monaco Philadelphia, a Kimpton Hotel 4.5*
Number of rooms: 268
Reservation Options:
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Hotel Style:
#1 Green Hotel in Philadelphia
#1 Family Hotel in Philadelphia
#1 Business Hotel in Philadelphia
#1 Romantic Hotel in Philadelphia
#2 Luxury Hotel in Philadelphia
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