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Hilton Philadelphia City Avenue

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Hilton Philadelphia City Avenue
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700 Reviews from our TripAdvisor Community

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Showing 678: English reviews
new jersey
Level Contributor
116 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment I arrived, everything was done to make every guest comfortable and cared for. The breakfast was elegant and rivaled that of a 5 Star Hotel. Conference facilities were very good. The room was clean and comfy.

Helpful?
Thank ontheroadagain27
Danbury, Connecticut
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just stayed after visiting my daughter at college. Rooms were ok - could have been cleaner. Noticed a cigarette under sink in bathroom with red lipstick! Dust on furniture. Parking situation not good. Self parking $5 every time you leave lot or $10 for 24 hours. Crummy parking lot 500 yards down the road. Asked for a room with view... More 

Helpful?
Thank jaydub425
Philadelphia, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel is clean, easy to navigate, had good business accommodations. Room was pleasant and comfortable. Wish the pool had a hot tube though. I had eaten dinner there and it was really the only thing I didn't really care for. I bought lobster tail and it really didn't have flavor besides the butter. Rather tasted a little watery if... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David L
Cochrane
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Despite staying at the same Hilton Hotel for the third time in 2016 (four nights stay each time) and despite having been given vouchers for complimentary continental breakfast on the past two occasions, this time I was told I was not entitled to it. I was not happy about this. I was also not happy that my room was not... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank patrickkZ5233ZZ
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear patrickkz5233zz, First let me apologize for our service. You are absolutely correct. This is not the way to treat any guest, let alone someone who has been loyal and chosen us as many times as you have. I urge you, upon your next booking, please give me a call (215-879-4000) so I can make proper arrangements for you and... More 

Travelers are raving about these Philadelphia hotels

Denver, CO, United States
1 review
2 of 5 stars Reviewed 1 week ago

Bad location. Very limited dining options in the vicinity of the hotel. Difficult to get to. Room was stifling hot; AC in the room did nothing and was not repaired with repeated requests. Room was generally pretty standard otherwise, but oh, so hot.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alan D. B
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear Alan D. B, Thank you for taking the time to provide us feedback. I do apologize for the room conditions during your stay. I ask that you give us another chance to earn your business and show you the proper care and service that Hilton is renowned for. More 

Austin, Texas
Level Contributor
72 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just stayed one night but loved everything about the hotel from the clean and fresh smelling room to the soft, fluffy towels. Staff was outstanding. Room was very modern and looked newly remodeled. Bed was super comfortable. Wifi was fast. Restaurant was good but a bit pricey. Definitely would stay here again.

Helpful?
Thank AustinBizTraveler
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear AustinBizTraveler, Thank you for taking the time to share your experience about your recent stay at our hotel. I am pleased to hear you found the experience to your liking. We sincerely appreciate your feedback and look forward to your return. Sincerely, David Richardson Assistant Front Office Manager More 

Fairfax, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service and satisfaction. Very pleased with experience. I only stayed overnight. However, room was comfortable and quiet. I was able to use the concierge service. I originally asked for assistance with getting a cab. However, he arranged for a car and driver instead. The cost was reasonable (actually comparable to a cab) but the service was much more deluxe.... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Albert M
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear Albert M, Thank you for taking the time to share your experience about your recent stay at our hotel. I am pleased to hear you found the experience to your liking. We sincerely appreciate your feedback and look forward to your return. Sincerely, David Richardson Assistant Front Office Manager More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

A small group of my family decided to eat at the hotel's restaurant after a business meeting. The waiter was nice, but the food was awful. My father and me ordered the buffalo wings as an appetizer. The chucken did not come out hot at all. They used to have breading and a nice crunch. This time the skin was... More 

Helpful?
Thank Shavonne S
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear Shavonne S, Thank you for taking the time to provide us with feedback! I do apologize about your restaurant experience. I can not offer an excuse or explanation other than saying it appears we had a bad day. I implore to give us another chance to Make it Right for you whenever you do return. I am sure you... More 

Driebergen, The Netherlands
Level Contributor
15 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Nothing wrong with this hotel, but beware if you're on a non-business trip looking to explore Philadelphia: it is way out of town. Don't let "city avenue" fool you, it takes half an hour by bus (scheduled once or twice an hour dependentie on time of day and a bit more frequent during rush hour) to reach downtown.

Helpful?
Thank Willem3b
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear Willem3b, Thank you for taking the time to provide us feedback. We appreciate your insight and anticipate your return. We will be sure to prepare for you some great options to travel into and see the city without having to wait for public transit. Sincerely, David Richardson Assistant Front Office Manager More 

New York
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice Hilton. Seems like a recently build property. Pulled up, $10 to valet park, and someone was there right away to help me to my room. Check in was quick and painless. Rooms were very clean and like new. Had cookies on the table ready for me as a diamond member. Breakfast was very good. Wait... More 

Helpful?
Thank lakrav
DavidRichardson814, Front Office Manager at Hilton Philadelphia City Avenue, responded to this review

Dear lakrav, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Diamond member you are among our most valued guests. I am pleased to hear you found the experience to your liking. We sincerely appreciate your feedback and look forward to your return. Sincerely, David Richardson Assistant Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Delmonico's Steakhouse
Delmonico's Steakhouse
Cuisines: American, Steakhouse
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Hilton Philadelphia City Avenue

Address: 4200 City Ave, Philadelphia, PA 19131-1611
Location: United States > Pennsylvania > Philadelphia
Price Range: $165 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Hotel Philadelphia
Philadelphia Hilton
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