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Stayed in this hotel twice.
The first time it was not great but not awful either, as I recall from couple years ago.
This time it was not so good. I start with pluses:
The location was very good for our interests in the city,...More
Thoroughly enjoyed our stay. Friendly staff, clean & up to date rooms, free snacks in the evening Monday-Wednesday and an included full breakfast. Valet parking is a bit high but you are allowed until 5pm the next day which was great for our touring plans.
We had a great room and location of the hotel was right across from the City Hall. Our view was amazing. We heard the large clock on the tower ring. We overlooked the Christmas tree out front of the City Hall Building and we could...More
I have actually never written a review for a place I have not yet stayed at but this review is really focused on the management. I booked my room for a business trip in November of 2017 for a trip in early March 2018. I...More
Response from John FO Manager C, Front Office Manager at Residence Inn Philadelphia Center CityResponded 3 weeks ago
Thank you very much for taking the time to review our hotel. We wanted to ensure that you had all of the information regarding your relocation. We did have very unfortunate circumstances which required us, the hotel, to find you additional accommodations. We do business...More
Came into town for a quick getaway to go to the Franklin Institute. It felt like everything was only a 20 minute walk or less which was awesome. All the staff at the Residence Inn was friendly and offered suggestions for food to be delivered....More