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The Inn at Penn, a Hilton Hotel

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3600 Sansom St, Philadelphia, PA 19104-3212
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (314)
Room & Suite (22)
Dining (15)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Inn at Penn, a Hilton Hotel
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 99 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Daily Mandatory Charge will be added to the room rate and includes: Philadelphia Hospitality Investment Levy of .75% The Inn at Penn hotel is located on the campus of the University of Pennsylvania in the culturally rich and diverse neighborhood of University City. We have been the proud recipient of the AAA Four Diamond award since 2001. Within short walking distance of the hotel are Drexel University, Hospital of the University of Pennsylvania, Children's Hospital of Philadelphia, Veteran's Administration Hospital, and the Wistar Institute. The Central Business District is walkable and can be reached easily with nearby bus and trolley service. All 248 of our guest rooms, including four king suites, promise a relaxing and comfortable stay and include complimentary WiFi. After a long day of meetings or sightseeing, relax in our fitness room featuring state-of-the-art Hilton Fitness by Precor equipment.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Walk-in shower
Room service
Safe
Bath / shower
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
1784Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
mcfaddenwaters wrote a review Jan 19
Atlanta, Georgia1 contribution
Angela at the front desk attended to my every need and was quick to follow up. All COVID precautions in place. In hotel dining as well as room service we’re great choices. Book store 100 feet away! This will be my hotel of choice in Philly
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Hiltons of Philadelphia, Guest Services / Front Office at The Inn at Penn, a Hilton Hotel
Responded 2 days ago
Thank you for this fantastic feedback! Our staff strives to provide a great experience and your comments let them know that their hard work isn't going unnoticed. We look forward to seeing you upon your return to the area.
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Angelina F. wrote a review May 2021
Springfield, New Jersey56 contributions61 helpful votes
Hotel's Favorite
My family had a great experience here. Our son had surgery at CHOP and this hotel was very close to hospital. We checked in the day before and made a day out of Philly. There was plenty of things close by. We got some cheesesteaks from Abners and visited the Zoo. The hotel staff were so accommodating. They allowed us to check in early and also late check out to better coordinate with my son's surgery. There are ipads in the room to request food and any ammenities that you need. I found the housestaff to be very responsive to our needs and we were grateful. We stayed in the Junior King Suite and it was very well maintained in clean. All in all, very happy with our stay.
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Date of stay: May 2021
Value
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2 Helpful votes
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Response from Jim Salvo, General Manager at The Inn at Penn, a Hilton Hotel
Responded May 24, 2021
Dear 722linaf, Thank you for these comments on a comfortable stay. We always do our best to be as accommodating as possible, especially with families visiting the local hospitals in University City. I'm pleased that your experience was a positive one and that you were able to use the time to also visit some of Philadelphia's sites. We hope to see you again, perhaps for a leisure visit? All the best to you and your family. Jim Salvo General Manager
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rjg358 wrote a review Jan 12
1 contribution
The hotel is fine, but they only have (on-street?) valet parking. This is not OK in a pandemic. For off-street self-parking they directed me to the Sheraton 2 blocks away. Why didn't I stay there in the first place?
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
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Location
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Response from Hiltons of Philadelphia, Guest Services / Front Office at The Inn at Penn, a Hilton Hotel
Responded 1 week ago
Thank you for your feedback. We’re sorry that you were unhappy with our parking amenity. We, like many other hotels in Philadelphia and other large cities, rely on valet service as a sole method of providing guests with convenient parking upon arrival. We are not situated beside a parking structure as some hotels are and therefore are unable to provide a self-parking option. Our website clearly states that we offer valet parking and do not offer self-parking. That being said, our valet team is happy to offer alternative parking options within walking distance. Guests who opt to use one of the University City parking garages are welcome to leave belongings with our bell staff at our main entrance and return for them once parking elsewhere. The street parking you’ve referenced is not open to the public to park cars, is designated as a valet-only parking area for the hotel to use, and is utilized in order to get vehicles back to our guests with a greater sense of urgency. Towne Park, the third-party that manages our valet parking (as well as that of many other hotels in the city) employs strict operational safety guidelines including the use of hand sanitizer as well as disinfecting wipes on touchpoints in guests’ vehicles. We appreciate your feedback and hope that you’ll consider a future stay with us when returning to the area.
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krisanne2022 wrote a review Jan 8
1 contribution1 helpful vote
I wish my trip had been for pleasure but was for medical purposes at U of P hospital, this hotel is about 3 blocks from Penn, it is located in the middle of Sansom St. very convenient, if you had to walk you could, they do not have onsite parking but they have valet parking which is a bit pricey but worth it in my opinion. They have several restaurants and room service options, i did not use. There are several restaurants and bars within walking distance. The hotel was beautiful, very quiet and great mattress. Staff courteous attentive and friendly, it is adjacent to univ of penn bookstore if it interests you. I would definitely stay here again
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Hiltons of Philadelphia, Guest Services / Front Office at The Inn at Penn, a Hilton Hotel
Responded 1 week ago
Thank you for taking the time to review your recent medical stay. As you mentioned, we're only blocks from the Hospital of the University of Pennsylvania, as well as Penn Presbyterian and also Children's Hospital. We hope that you'll consider us for a leisure stay in the future! All the best to you.
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moshe k wrote a review Jan 7
Coatesville, Pennsylvania1 contribution
The hotel is nice, easy to get to from I76. Location is great (near Penn Medicine and CHOP). The staff is polite and the room are clean. however, the hotel is old and tired and it shows. It is a bit overpriced (although hospital patients get a big discount) particularly since there is no parking. The valet at the hotel is expensive. We did not have a chance to eat breakfast since the restaurant opens at 6:30 AM. We made a reservation for one night. The confirmation e-mail stated two nights at a full price (no discount). A hold charge equal to three times the price I ended paying including taxes was put on my credit card.
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Date of stay: January 2022
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Room Tip: If you are a patient at the hospital, please make sure to mention it.
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Response from Hiltons of Philadelphia, Guest Services / Front Office at The Inn at Penn, a Hilton Hotel
Responded 1 week ago
Thank you for your feedback. We're not entirely clear if you were happy with your stay or not, but we're glad to have been able to offer you a discounted rate as a guest visiting University City for medical reasons. Our valet staff is happy to offer alternate parking options within a several-block radius, but the parking that we offer is valet and is operated by a third-party, Towne Park. It's also not clear from your review if there were billing issues, but if there is anything outstanding that you'd like to discuss, please contact us at PHLID-Front_Office_Managers@hilton.com.
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PRICE RANGE
$169 - $440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton inn at penn hotel philadelphia, hilton at penn, hilton philadelphia, hilton inn penn, philadelphia hilton
LOCATION
United StatesPennsylvaniaPhiladelphiaUniversity City
NUMBER OF ROOMS
248
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Frequently Asked Questions about The Inn at Penn, a Hilton Hotel
Which popular attractions are close to The Inn at Penn, a Hilton Hotel?
Nearby attractions include University of Pennsylvania Bookstore (0.03 miles), Walnut Street (0.10 miles), and Institute of Contemporary Art (0.02 miles).
What are some of the property amenities at The Inn at Penn, a Hilton Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Inn at Penn, a Hilton Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Inn at Penn, a Hilton Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Inn at Penn, a Hilton Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to The Inn at Penn, a Hilton Hotel?
Conveniently located restaurants include White Dog Cafe, Pod, and New Deck Tavern.
Are there opportunities to exercise at The Inn at Penn, a Hilton Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Inn at Penn, a Hilton Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Inn at Penn, a Hilton Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Inn at Penn, a Hilton Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, Arabic, and Dutch.
Are there any historical sites close to The Inn at Penn, a Hilton Hotel?
Many travelers enjoy visiting Battleship New Jersey (3.5 miles), Independence National Historical Park (2.6 miles), and Cathedral Basilica of Saints Peter and Paul (1.4 miles).