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The Inn at Penn, A Hilton Hotel

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3600 Sansom St, Philadelphia, PA 19104-3212
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (312)
Room & Suite (24)
Dining (10)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Inn at Penn, A Hilton Hotel
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Special Offer:Price Match Guarantee
1,748Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
exmarsa wrote a review Sep 18
New York City, New York97 contributions109 helpful votes
This is a very nice hotel. Arrival was painless. Valet parking efficient, friendly... but costly. Check in easy. Room spacious, modern and clean. The rooms were safety sealed after their covid protocol. You can get a digital key on your phone. Wifi free with Honors program membership. Food at affiliated restaurant Louie Louie was very good for lunch and dinner. Would have easily gotten five stars, but for two issues. First a billing error, which is presumably being corrected after a phone call. My fault for not checking bill until it was emailed to me after check out. Second, inept room service for breakfast. Ordered the night before for 9am. When nothing had arrived by 9:10, I called to ask why the delay? Answer: do you still want it? Why would I order it if I didn’t want it, I asked. Okay, but it will take at least 15 minutes more, which I didn’t believe. Decided to forget it and go to a Starbucks a couple if blocks away for coffee and donut for a fraction of the cost. A covid related issue? Perhaps, but still annoying and unforgivable. In short, will gladly stay here again, but will never order room service.
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Date of stay: September 2020Trip type: Traveled on business
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Response from Jim Salvo, General Manager at The Inn at Penn, A Hilton Hotel
Responded yesterday
We appreciate your feedback. Though we're thrilled that we impressed you with our ease of arrival and clean, modern rooms, we apologize for the areas where we fell short. We will certainly redouble our efforts in the areas you've noted and we hope to see you back at The Inn at Penn sometime soon.
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Dan N wrote a review Aug 2020
new york, United States2 contributions
I have stayed at the Inn at Penn for the last few weeks, the hotel is perfectly located on Penn's campus, the staff is so attentive, the hotel modern and clean. I had some very unique requests during my stay and the staff bent over backward to accommodate. I will always stay here when back in Philly.
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Date of stay: August 2020
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Response from Jim Salvo, General Manager at The Inn at Penn, A Hilton Hotel
Responded Aug 12, 2020
It was a pleasure to have you with us during your recent extended stay. As you experienced first-hand, our culture puts service first with and it is heartening to know that we performed so well in your experience. Please be sure to join us whenever your travels bring you back to Philadelphia.
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KathyBWestVirginia wrote a review Jun 2020
West Virginia52 contributions18 helpful votes
With all the fears aboyr corona virus and the recent riots in Philadelphia, must say I had some trepidation about traveling. But the Inn at Penn was wonderful! Safe, quiet. The hotel is owned by UPENN and they have their own police force. We stayed in, before the manadatory 8:30 pm citywide curfew, and ordered in from a menu the desk clerk provided. Our room was comfortable, quiet, and very clean.The hotel is less than a mile diving to UPENN Hospital, or is a quick walk. For now, also free, on street parking. All of my trips to Philly will include a stay here.
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Date of stay: June 2020Trip type: Traveled with family
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Response from jimsalvo, General Manager at The Inn at Penn, A Hilton Hotel
Responded Jun 9, 2020
Thank you for trusting us to provide safe, clean, and comfortable accommodations. As you mentioned, we are temporarily offering complimentary self-parking for registered guests on the 3600 block of Sansom Street and on Steve Murray Way. While we anticipate that this will be the case for the remainder of June, we expect to revert to exclusively offering valet parking in July. We look forward to acting as your home away from home when you visit Philadelphia in the future.
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Checkingintoday wrote a review May 2020
5 contributions6 helpful votes
This property is an asset to the Hilton portfolio and their service exceeds that of a neighboring Four Seasons. The front office is engaged and focuses on every detail to ensure an overall stay of relaxation. The breakfast attendants / host (gentlemen and woman) are equally friendly and provide spectacular service. LOVE LOVE LOVE this property.
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Date of stay: March 2020
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Response from jimsalvo, General Manager at The Inn at Penn, A Hilton Hotel
Responded Jun 2, 2020
Thank you for this five-star feedback! We truly appreciate you taking the time to not only put us at the top of your list of hotels here in Philadelphia, but also spread the word regarding our spectacular service. Please visit us again soon.
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shane461 wrote a review Mar 2020
West Chester, Pennsylvania1 contribution
Spent my wife’s birthday weekend in Philadelphia shopping, dinning and cocktails. She love the surprise and was thrilled with the amenities. The Inn at Penn met all expectations, we would certainly return for another relaxing weekend.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from jimsalvo, General Manager at The Inn at Penn, A Hilton Hotel
Responded Mar 18, 2020
Thank you for choosing to spend your wife's special weekend with us in Philadelphia. We hope that you'll have the opportunity to plan another relaxing getaway sometime soon.
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Previous
PRICE RANGE
$169 - $440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton inn at penn hotel philadelphia, hilton at penn, hilton philadelphia, hilton inn penn, philadelphia hilton
LOCATION
United StatesPennsylvaniaPhiladelphiaUniversity City
NUMBER OF ROOMS
248
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Frequently Asked Questions about The Inn at Penn, A Hilton Hotel
Which popular attractions are close to The Inn at Penn, A Hilton Hotel?
Nearby attractions include University of Pennsylvania Bookstore (0.04 miles), Walnut Street (0.10 miles), and Institute of Contemporary Art (0.06 miles).
What are some of the property amenities at The Inn at Penn, A Hilton Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Inn at Penn, A Hilton Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Inn at Penn, A Hilton Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Inn at Penn, A Hilton Hotel?
Yes, parking is available to guests.
What are some restaurants close to The Inn at Penn, A Hilton Hotel?
Conveniently located restaurants include White Dog Cafe, Pod, and Baby Blues BBQ.
Are there opportunities to exercise at The Inn at Penn, A Hilton Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Inn at Penn, A Hilton Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Inn at Penn, A Hilton Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Inn at Penn, A Hilton Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, Arabic, and Dutch.
Are there any historical sites close to The Inn at Penn, A Hilton Hotel?
Many travelers enjoy visiting Battleship New Jersey (3.6 miles), Cathedral Basilica of Saints Peter and Paul (1.4 miles), and Independence National Historical Park (2.7 miles).