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The Inn at Penn, A Hilton Hotel

Traveler (304)
Room & Suite (27)
Dining (8)
Certificate of Excellence

About

#13 of 89 hotels in Philadelphia
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid private parking on-site
Parking
Free internet
Wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Family rooms
Allergy-free room
Air conditioning
Room service
Refrigerator
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, Arabic and 4 more
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
96Great for walkers
Grade: 96 out of 100
69Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
1,683Reviews
20Q+A
100Room tips
Traveler rating
  • 1,108
  • 411
  • 105
  • 39
  • 21
Time of year
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Popular mentions
Nice hotel well in the center of the town, nice king size bed and perfect room as Hilton standard. Recommended for the strategic position cloe to the Phil8 station 30th street. E little bit expensive but you stay in phili center. Recomanded
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Review collected in partnership with Hilton Hotels & Resorts
Hotel's Favorite
I enjoyed the comfort and the amenities at The Inn at Penn. The room was spacious and comfortable. There was an ipad in the room that allowed one to place room service, obtain information, etc. The housekeeping staff was friendly, very caring and very helpful. The host at breakfast was really nice and professional. We left this hotel to check in to another hotel a few miles away to be closer to the second conference that I was attending and immediately regretted not staying at The Inn at Penn even though it's proximity to the conference was not as convenient as the second hotel.
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Review collected in partnership with Hilton Hotels & Resorts
Response from jimsalvo, General Manager at The Inn at Penn, A Hilton Hotel
Responded 2 weeks ago
Thank you for taking the time to leave this fantastic five-star feedback. Your acknowledgements of our comfortable rooms, friendly staff, and in-room technology are greatly appreciated. Please visit again soon.
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We always stay here for World Cafe Live shows. It's generally a really easy walk, though this time we tried Lyft with the heavy rain and lightning. It's clean, doesn't have any heavy scents, friendly, comfortable & has valet parking.
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Review collected in partnership with Hilton Hotels & Resorts
I stayed at the Inn at Penn while attending a conference at the convention center. It was nice to come back to such a great hotel, staff, and room after a long day! I’d definitely recommend this hotel for anyone visiting Philadelphia!
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Review collected in partnership with Hilton Hotels & Resorts
Response from jimsalvo, General Manager at The Inn at Penn, A Hilton Hotel
Responded 2 weeks ago
Thank you for taking the time to share your thoughts on your recent conference visit. We appreciate your visit and recommendation.
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Got to hotel at around 9pm for conference the following day. There is no question that this hotel has the best location if you are visiting someone at Penn as this is basically right on campus. The hotel is relatively new and looks like a contemporary business-style hotel. It did fall short for me with the staff however. As a Diamond member with Hilton I was aware of my benefits. I checked in with a digital key on my phone and checked in at the reception desk when I arrived and asked about an upgrade. I was told that they were available for purchase but "Diamond members no longer get free upgrades". I understand that if rooms were not available but since they were, I was surprised at the change. He also made no mention about the free water or breakfast which are also supposed to be part of the Diamond benefit. I was too tired to debate with him and just went to my room to prepare for next day. The room was fine, had all the basics you'd expect plus an extra large flat screen TV with Direct TV. I could not find a clock in the room and assume that it was hooked up to the iPad which was supplied on a charger stand, but the iPad didn't work (got some error message about an update being needed when I lifted it off the stand). It's in a quiet area of campus and I'm not sure if any one room is better than another. Overall underwhelmed by the staff's lack of knowledge of Hilton's Honors program. Probably not my first choice in going back to the Philly area. Hope this helps.
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Response from jimsalvo, General Manager at The Inn at Penn, A Hilton Hotel
Responded 2 weeks ago
Thank you for your comments. We apologize that the hotel did not perform to the high standards we set for ourselves and our guests. We have addressed your check-in issues with our Front Office Management to determine if staff retraining is needed and appreciate you bringing them to our attention. We hope that if your travels bring you through Philadelphia in the future, that you will allow us the opportunity to deliver an experience consistent with the standards for which were known.
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PRICE RANGE
$186 - $388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton inn at penn hotel philadelphia, hilton at penn, hilton philadelphia, hilton inn penn, philadelphia hilton
LOCATION
United StatesPennsylvaniaPhiladelphiaUniversity City
NUMBER OF ROOMS
245
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