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Hilton Inn at Penn

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1,231 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

excellent accommodations and service Concierge Krystal and others were excellent. We stayed in a suite which was just as nice as the Ritz. Would highly recommend Restaurant in hotel was also great ,,,,......,,,,,,,,,,,,,,

Helpful?
Thank Sue P
Charlotte, North Carolina
2 reviews
Reviewed 1 week ago

We love the staff who cook and serve breakfast. Raynaldo is our favorite but we still love the whole team. These folks get us going in a proper way each day and our long days are bearable because of this team.

Helpful?
Thank C C
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear C C, Thank you for passing on your appreciation of the consistent level of service you received from our team in The University Club. Please visit again soon, and safe travels. More 

New York City, New York
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Couldn't believe the value for money of this little gem on Penn's campus. If you need to go to the University, I am not sure there is any reason to stay anywhere else. Service, selection, and accommodations were all great too.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Oliver E
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Oliver E, I'm pleased that you found value in your recent stay. Please look no further for future accommodations in University City, and safe travels. More 

Washington, DC, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

It takes a lot to get an excellent out of me. This hotel comes close. Everything went well. The hotel is quite nice, the room very clean and comfortable. A very good value for mid week and proximity to where I was going. That said I find the web check in a bit muddled with Hilton with the need to... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James W
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear James W, Thank you for the feedback. We appreciate being reminded that, as technology advances, so does the importance of each and every face-to-face interaction that we have with our guests. We look forward to your next visit. More 

Norwich, New York
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

This is not only a lovely and comfortable hotel, but it is also staffed with extraordinary, helpful and professional people. The most wonderful young man working at the welcoming entrance hailed a cab for me. The driver said to him that, due to the Philadelphia Marathon roadblocks, he was not sure that he could get to my destination (Jefferson Hospital... More 

Helpful?
Thank Linda13815
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Linda13815, It was a pleasure to have you with us. We pride ourselves on our level of service, and we're fortunate to have so many tenured hospitality professionals in our ranks. Please do visit us again in Philadelphia, and safe travels. More 

Hilton Head, South Carolina
2 reviews
Reviewed 1 week ago

Visited our daughter at UPenn. As always our stay was fantastic. The staff is very friendly; the location is perfect and the rooms are always clean and comfortable! I particularly like the doormen who are always so welcoming and eager to help.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank kim b
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear kim b, Thank you for the fantastic 5 Star Review of your most recent stay. We are so pleased to hear that you enjoy staying with us on the 'smart side of the city' and we look forward to having you stay with us again soon. More 

Horsham, Pennsylvania
Level Contributor
110 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 1 week ago

Stayed here for one night on marathon weekend. It was a last minute booking and we ended up paying a premium due to lack of available rooms in Philadelphia. Other than the steep price, I have only good things to say about this hotel. Although a Hilton property, the inn's special features really shine. The Penn crest details are subtle... More 

Helpful?
Thank Explorers377
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Explorers377, Thank you for the detailed review of your recent stay. We greatly appreciate your patronage and wish you a very happy holiday season. More 

Gurnee, Illinois
Level Contributor
324 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 2 weeks ago via mobile

I've stayed here on occasion before a flight the next day. This again was a 1 night stay. The room was comfortable especially the bed. The bathroom had a large shower. I used the fitness center in the 3rd, plenty of equipment. I got an egg white omelette and there were a good array of toppings to select. The service... More 

Helpful?
Thank gondekp
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear gondekp, Thank you for taking the time to describe your most recent stay. I'm pleased that we're able to provide comfort and a good night's rest prior to your flights out of the city. Please visit again soon, and safe travels. More 

Syracuse, United States
1 review
Reviewed 2 weeks ago

My family felt the whole experience was excellent. The staff are wonderful and knowledgeable. We needed to find transportation and they were very helpful. They also suggested restaurants nearby that we also very good. We plan on returning

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank davidcM4637XQ
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear davidcM4637XQ, Thank you for sharing the details of your positive experience. Please look no further for accommodations when staying in University City and Philadelphia in the future. More 

Lake Worth, Florida
1 review
Reviewed 2 weeks ago

Excellent service room could have been cleaner your staff most helpful. Fee for overnight parking totally unacceptable. There was not much of choice for your buffet breakfast why must I give a 200 word review I'm not much of a writer this turns me off for giving surveys

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Susan M
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Susan M, Thank you for your feedback. There are other parking options within walking distance here in University City, however, they do not allow 24-hour access or in/out privileges. Our valet charge includes a 22.5% city tax and overall is comparable with other city hotels offering the same service. We're always looking for ways to enhance our food &... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 

Additional Information about Hilton Inn at Penn

Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Location: United States > Pennsylvania > Philadelphia > University City
Price Range: $123 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Odigeo, getaroom.com, HotelsforEveryone, Travelocity and Jetsetter so you can book your Hilton Inn at Penn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton
Hotel Style:
#2 Family Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#3 Spa Hotel in Philadelphia
#4 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Inn at Penn staff and other travelers.
12 questions
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Peterborough, New Hampshire
Washington DC, District of Columbia
5 months ago
kpb800
9 months ago

See all questions (12)

Questions? Get answers from Hilton Inn at Penn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for front side of hotel, floor 4 or 5, away from the elevator but not at the end of the hall”
 of 5 bubbles F7238ONcc, 1 week ago | Read review
“I had a corner room, but I looked in on a few. Ask about street noise, but I believe the windows are new and noise proof.”
 of 5 bubbles msng_13, 2 weeks ago | Read review
“Having stayed at this hotel several times, we have not found a particular room preference”
 of 5 bubbles rgellert, 4 weeks ago | Read review
“High floor is the best”
 of 5 bubbles U969UNdianet, Oct 18, 2016 | Read review
“Stay here...you will be glad you did”
 of 5 bubbles P8132CGkarens, Oct 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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