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Hilton Inn at Penn

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1,181 Reviews from our TripAdvisor Community

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Showing 1,151: English reviews
toronto, Canada
2 of 5 stars Reviewed yesterday NEW

Although a great location and overall nice hotel, it is overshadowed by the the poor staff attitude and service as well as mediocre food and beverage. The staff at this hotel act as if the guests are an inconvienence. I was surprised by this as I had experienced it at other Hilton's. I did attempt room service as well, but... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael S
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Overall Phenomenal service during our hotel stay for a Girls Empowerment event and UPenn tour. Special thanks to Deno at the front desk, Michael (parking, bell man), Rashaun, server extraordinaire and Ashley the concierge extraordinaire for superb service. Always smiling and being extra helpful was just an added bonus. The Normans

Helpful?
Thank Clarke N
Wantagh, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently stayed at the Inn At Penn, which is conveniently located near the University of Pennsylvania, as well as being central to many other schools. The hotel is extremely clean and well maintained. Our breakfast waiter, Rashan was amazing. He walked us to the buffet and took the time to tell us about each item. He was right there... More 

Helpful?
Thank Ceasers
Morristown, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very clean, modern and comfortable hotel. EZ parking and excellent location right on campus of Upenn. Rooms are spacious and stylish. Bed was very comfortable. Lovely spa-style bathroom. Many restaurants nearby and two located right on-site. Close to shopping, eating and local transportation.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Karen C
Los Altos
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Inn at Penn is a great hotel to stay at when visiting my daughter who attends Penn. We enjoy the location, the breakfast and the staff. The Library is a great place to relax and study or to read the morning paper. The hotel is within walking distance of everything that we need. I would recommend this hotel to... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jayna L
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The friendly and capable folks in the restaurant are a real pleasure and a great start to the day. Rashan always remember me and makes my meals delightful. Ask for him, he's great! The food is fine, above average. Coffee is superb.

Helpful?
Thank tom b
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear tom b, Thank you for sharing your experience in our University Club with our readers here on TripAdvisor. Between our service and our farm-to-table offerings, gluten-free options and variety, we present a breakfast experience to remember. Please visit again soon, and safe travels. More 

Cleveland
Level Contributor
153 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice upscale hotel right next to the University of Pennsylvania Bookstore. When you enter, you have to go up one floor on the elevator to the lobby level. At first it was confusing, because I did not notice any signs. You can also take a flight of stairs to get to the lobby but they are behind a valet... More 

Helpful?
Thank geomom01
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear geomom01, Thank you for your feedback, we'll be sure to take your signage suggestion under advisement. Please visit us again when your travels bring you to University City and Philadelphia. More 

New York, NY
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a weekend visit to Philly. Somewhat stumbled onto it since so many hotels across the city were full. It's great. The staff here was perfect. Friendly. Professional. Helpful. Efficient. Front desk, valet, housekeeping, breakfast staff all were effortlessly friendly and helpful. The hotel common areas are all beautiful and well-designed. The rooms had innovative technology that made... More 

Helpful?
Thank RoyNYC
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear RoyNYC, Thank you so much for this glowing review. We like nothing better than knowing that we have succeeded in providing our guests with a rewarding stay. Please visit again soon, and safe travels. More 

Gibsonia
1 review
5 of 5 stars Reviewed 1 week ago

Every part of staying here is top notch- the valet staff to management are all awesome! I stay at the hotel for business every week- No place I'd rather stay! Hands down the best hotel In Philadelphia!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 237jerilynw
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear 237jerilynw, Thank you for your continued loyalty. Should there be anything at all that we can do to improve the quality of your stays, please don't hesitate to reach out directly. Jim Salvo General Manager jim.salvo@hilton.com More 

Merseyside
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is pristine and of high quality. I stayed on the top floor and had a fantastic corner room with a view of Philadelphia skyline. Although there was building work going on opposite but it did not impact the stay too much. The room felt 'expensive' and luxury and the facilities were impressive. The area seems good although I... More 

Helpful?
Thank AlpinaD3
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear AlpinaD3, Thank you for sharing your thoughts. Our team is thrilled to know that our facility made such an impression. We appreciate your recommendation, and hope that you'll stay with us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 

Additional Information about Hilton Inn at Penn

Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Location: United States > Pennsylvania > Philadelphia > University City
Price Range: $203 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, TripOnline SA, Odigeo, Agoda and Jetsetter so you can book your Hilton Inn at Penn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton
Hotel Style:
#2 Family Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#3 Spa Hotel in Philadelphia
#4 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#7 Green Hotel in Philadelphia
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