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Hilton Inn at Penn

1,476 reviews
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Traveler (249)
Room & Suite (355)
Dining (37)
Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“penne”(48 reviews)
“university club”(32 reviews)
“university city”(80 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hilton Inn at Penn
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,476)Write a Review
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1,435 results
Traveler rating
958
359
76
29
13
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958
359
76
29
13
Show reviews that mention
All reviewspenneuniversity clubuniversity citygreat hotelliving roomvalet parkingroom servicebell staffbreakfast buffetgreat roomsvalet servicebusiness centerwould definitely stay here againroom keyconvenient locationfew blocksbookstore
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1 - 5 of 1,435 reviews
Reviewed 4 days ago

The staff were very nice and helpful. For anyone needing to stay near University of Pennsylvania, the location is ideal. Public transportation to downtown stations is frequent, quick, and convenient, with an underground trolley station just steps from the hotel. (The trolley system is a...More

Thank Hezekiah
Response from jimsalvo, General Manager at Hilton Inn at PennResponded 2 days ago

Dear Hezekiah, While it is a pleasure to hear that you would return to stay with us again, I do apologize for the few inconsistencies you noted. We will certainly redouble our efforts in these areas and hope to see you back at The Inn...More

Hotel's Favorite
Reviewed October 20, 2017 via mobile

If you appreciate exceptional customer service, make a reservation here! From the moment I arrived I was treated as special. But that didn’t end after check in. What a treat - even texts asking how things are going. Great home away from home.

Thank Matthew M
Response from jimsalvo, General Manager at Hilton Inn at PennResponded November 3, 2017

Dear Matthew M, We were thrilled to receive your review. Our ultimate goal is to provide our guests with a home away from home. It is a great pleasure to receive such a ringing endorsement from a senior TripAdvisor contributor. Please visit again soon.

Reviewed 4 days ago

This hotel is at the University of Pennsylvania, so it is a great place to stay if you are visiting Penn. However, it is also just a few feet from the underground trolley station, so it is extremely convenient for getting to other places near...More

Thank investroll
Response from jimsalvo, General Manager at Hilton Inn at PennResponded 2 days ago

Dear investroll, Thank you for the remarks on your recent stay at our hotel. We do have an excellent location in University City and public transportation leads directly to the heart of Center City, as you mentioned. We look forward to having you stay with...More

Reviewed 4 days ago

While undergoing major construction of the lobby, the hotel still functioned beautifully. Rooms are spacious and hallways are wide and open feeling. Turn-down service with chocolates was a nice perk. The staff was helpful for walking directions to the children's hospital. Despite frigid temperatures, snow...More

Thank familyof4dinesout
Response from jimsalvo, General Manager at Hilton Inn at PennResponded 2 days ago

Dear familyof4dinesout, "The hotel still functioned beautifully." This is exactly the type of feedback that every hotel General Manager hopes to hear while in the midst of a property renovation! I'm pleased to know that our accommodations and helpful staff were able to provide some...More

Reviewed 1 week ago via mobile

Like many people who stay here we had medical appointments at the hospital nearby. We did not know how long we’d be here and had to keep extending our stay. The registration staff starting with Kiera, was really accommodating, and special mention must be made...More

Thank MotherJoyce
Response from jimsalvo, General Manager at Hilton Inn at PennResponded 2 days ago

Dear MotherJoyce, Thank you for your mentions of our team members who made special efforts to accommodate you and your husband during your time with us here at The Inn at Penn. It is heartening to hear that we performed so well in your experience....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$196 - $355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Philadelphia
#2 Spa Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#3 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
$196 - $355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Philadelphia
#2 Spa Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#3 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (249)
Room & Suite (355)
Dining (37)
Hotel & Grounds (178)
Bathroom (42)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
notpicky07
December 27, 2017|
AnswerShow all 5 answers
Response from jimsalvo | Property representative |
For perspective, Independence Hall is at 5th Street and we're at 36th Street. We're located on the campus of the University of Pennsylvania. However, Philadelphia is easily navigable by taxi. Thank you for writing!
1
Vote
Juli R
September 2, 2017|
AnswerShow all 4 answers
Response from donrondehernan | Reviewed this property |
Do a google maps search of "Hilton Inn at Penn' under the Maps tab of a general google search. Then click the 'Nearby' Icon underneath the found hotel search posting and type in bars. Immediately populates a list of close... More
0
Votes
Lisa L
July 16, 2017|
Answer
Response from jimsalvo | Property representative |
Hi Lisa, The Inn At Penn offers valet service only. In addition, there are several parking garages within walking distance. These garages do not offer 24-hr in/out privileges, as they close at 11pm. Guests who opt to use... More
0
Votes
Room Tips
"Walnut Street side boasts a view of the university. Hospitals, shopping, eating and convenience stores are..."
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"The Corner King Suite is amazing. Grab it if it is available."
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"The corner suite is a great layout and provides space and privacy."
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"My preference always - a room away from the ice machine and elevators. Third to fifth floor usually mean..."
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