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Hilton Inn at Penn

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1,148 Reviews from our TripAdvisor Community

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Showing 1,119: English reviews
Albany NY
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We were in Philadelphia for a medical appointment, requiring an overnight stay. I chose the Inn at Penn because of its convenient location, but was very pleased with the staff, our accommodations and the hotel in general during our brief stay. Room was super clean and comfortable, with a very updated feel. Check in was quick, and the welcome text... More 

Helpful?
Thank Trudy B
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Trudy B, Thank you for your feedback. Many guests choose to stay with us based on our convenient proximity to the hospitals in University City. The response to our Digital Concierge (texting) service has been an overwhelmingly positive, and guests may opt-in during check-in if they'd like. Thank you for the recommendation, and please visit again soon. More 

Hummelstown
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Not wanting to drive home after a concert, we decided to stay at the Hilton Inn at Penn. From the valets to the luggage handlers, desk staff and restaurant waiters- we found excellence and friendliness. The room was clean, well appointed and beds comfortable. Definitely 5 stars! Would stay there anytime in Philly.

Helpful?
Thank Marlene K
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Marlene K, Thank you for the wonderful review of your recent stay. We are glad you enjoyed your time in Philly and proximity to the concert venue. We look forward to having you stay with us again soon. More 

Los Angeles, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I just checked in...the room seems comfortable, clean and although I am right next To the elevator with a view of the roof the room is fine. Now to the young lady at the front desk who is as dismissive and unhelpful as she can be. Although she was doing nothing she sent me downstairs to a bellman that wasn't... More 

Helpful?
Thank myrnapeg
Virginia Beach, Virginia
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for business at Penn so the location of this hotel was key--it is extremely convenient, within walking distance and there are a great deal of shops, etc. nearby. This hotel has the expected style and feel of a Hilton: clean, large rooms with nice amenities. I did not take advantage of any other hotel amenities due to... More 

Helpful?
Thank ellibeth_12
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear ellibeth_12, Thank you for your patronage and we hope to welcome you back in the future. Safe travels. More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW via mobile

I can't say enough about how excellent this hotel was for us! From amazing staff, great food, amenities that were perfect and a location within 6 miles of where the game was located. Valet took great care of our car and had it waiting when we came down to leave for the game and check out. We were upgraded to... More 

Helpful?
Thank A TripAdvisor Member
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

We appreciate your thoughtful comments, and hope that you'll have the opportunity to visit us in Philadelphia again soon. Safe travels. More 

Chapel Hill, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Second visit to the Inn at Penn and just as wonderful as the first visit. Quiet room, excellent amenities, excellent service. The breakfast buffet is healthy and delicious and excellent value. Food in the downstairs restaurant is 5 star. As a woman traveling for work and family, the service is respectful, friendly and attentive.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank maryanng860
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear maryanng860, Thank you for sharing these insights regarding your second visit. We hope that you'll continue to stay with us based on these experiences, and we wish you safe travels. More 

Springfield - Delaware County, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

Every aspect of our stay at The Inn at Penn was perfect. From the moment we stepped out of the car to the moment we pulled away to travel home, the staff was friendly, helpful, and just sincerely nice. My husband and I felt like royalty!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mem312
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Thank you, Mem312. We are happy and humbled by your comments about our hotel and our staff. We work hard to make this hotel a special home away from home for our guests. We wish you the best and hope to see you and your husband again. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It's a Hilton! Great rooms, close to luxury but with absolutely fair rates. We had a two bed room with two big queen size beds and all thinkable (and even some inexpected) equipements and amenities. The interior design of the rooms and the whole house along with the manners of all staff creates a great ambiance of noblesse and confidentiality... More 

Helpful?
Thank Jürg S
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Jürg S, We greatly appreciate your thoughtful review and mentions of our value, amenities, ambiance, and level of service. I'm pleased to know that we made such an impression during your stay. More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great experience with staff, room, amenities. No problems and the staff was very helpful. Exercise room was clean and had enough equipment to get in a good workout. Very close to the University of Pennsylvania and short walk to the building and conference room I was attending.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeff H
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Jeff H, Thank you for the fantastic five star review of your recent stay. We are pleased to hear that you enjoyed staying on the 'smart side of the city' and we look forward to having you stay with us again soon. More 

Archbald, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I picked the hotel because of the close proximity to UPH. I am never comfortable when choosing a hotel without first hand knowledge. To my surprise I found the hotel to be charming and will definitely return.

Helpful?
Thank Dmb4psu
jimsalvo, General Manager at Hilton Inn at Penn, responded to this review

Dear Dmb4psu, Thank you for taking a chance and staying with us sight unseen. We hope that you'll have the opportunity for a leisure-based return visit sometime soon. More 

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 

Additional Information about Hilton Inn at Penn

Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Location: United States > Pennsylvania > Philadelphia > University City
Price Range: $201 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Priceline, Hotwire, Odigeo, Hotels.com, Agoda and Jetsetter so you can book your Hilton Inn at Penn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton
Hotel Style:
#2 Family Hotel in Philadelphia
#3 Spa Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#4 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#7 Green Hotel in Philadelphia
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