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Westin Philadelphia

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Westin Philadelphia
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371 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Nashua, New Hampshire
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was in town for one night for an early meeting. Hotel was easy to get to, convenient walk to businesses and multiple eateries. Room was clean and nice views. would stay here again with family or for business.

Helpful?
Thank NHDad
Level Contributor
18 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Westin should be a class of its own. Not this one though. It seems that this hotel should be renamed. Every day there was something. Upon arrival, TV would not work, because, and according to the manager, there was a tundershtorm and the signal was week. A technician came, replaced the cables and the TV was working. Next morning, there... More 

Helpful?
Thank M W U
virginia beach
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I really enjoyed our stay at this hotel. Everyone was very helpful and professional.The hotel is nicely furnished and our room was quite comfortable. The bed was great and the bath products are always terrific. My only serious complaint was the lack of usable refrigerator space. The entire refrigerator was full of drinks and snacks.If any of these products were... More 

Helpful?
Thank evelynd11
MDaddonaHEI, Guest Relations Manager at Westin Philadelphia, responded to this review

Thank you for taking a moment to share this review. I'm so happy that you enjoyed your stay and our wonderful team members. I have shared your valuable feedback with our management team as we always look to guest comments first when identifying areas we can improve. I trust we will have the pleasure of welcoming you back again soon. More 

Boston, Massachusetts
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I would have rated this property as 5 stars if not for one incident. We drove for over 5 hours and got ready for bed after checking in only to discover with horror that the bed sheets had a wet patch below the blanket which smelled funny. It gave me nightmares about the standard of housekeeping at the property since... More 

Helpful?
1 Thank BDhruv
Memphis, Tennessee, United States
Level Contributor
112 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Westin has a nice blend of old and new. It has the branding and signature Westin items but it also has old features like marble bathrooms and big chandlers in the street lobby. Love the big big screen TV in the room. The mall next door is only open until 6:00. Would stay again.

Helpful?
Thank Carl E
Wilkes-Barre, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

The entire staff at this hotel is friendly,fun and helpful. Karim at the front desk gave us a terrific room and and great recomendations for the city. Westin Hotels are known for their service. This hotel in particular captured the spirit of The City of Brotherly Love.

Helpful?
Thank Flaim570
Newtown, Connecticut
Level Contributor
70 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in the afternoon and had an easy checkin. The valet parking was easy, and the staff was very welcoming. You actually enter an empty vestibule off the street and need to take an elevator up to the lobby. After a friendly checkin, they gave us a small package of chocolates as first-time visitors to the hotel. Hotel and... More 

Helpful?
Thank lgelkins
Philadelphia, Pennsylvania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I'd never been at this hotel before. The staff was extremely welcoming and the room was perfection. I was upgraded to a suite where the closet was huge and there were both a stall shower and tub. Linens were soooo comfy and the decor understated modern and classic. I can't wait for an excuse to go back.

Helpful?
Thank Ilene M
New York City, New York
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have a friend who's first rule of travel is to never accept the first room offered by a hotel. Lately, he seems like a genius. When we checked into the Westin yesterday, we were given a key to a tiny room next to the elevator which was reeking of cigarette smoke. The next room was larger, brighter and only... More 

Helpful?
Thank rifbat
mikeyacoub, General Manager at Westin Philadelphia, responded to this review

Dear rifbat Thank you for your recent stay at the Westin Philadelphia and your Trip Advisor review. I am glad that you enjoyed the hotel bed, linens and our convenient location. I am surprised that you checked into a room that had a cigarette smoke from our previous guest. Unfortunately, it happens at times even though we promote a smoke... More 

United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was big, spacious, well decorated and very comfortable with a super comfy bed (though we had to sleep in separate beds as the night-man sold our pre-booked king size room!). The shower nice and clean, a little packed but still comfortable. The walls are proved for outside sounds. The location is great - 2 min. walk from city... More 

Helpful?
Thank Tipforgoodtrip
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of a city rich with history, The Westin Philadelphia is convenient to Liberty Place, upscale shopping, award-winning restaurants, museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center. Our hotel features 294 guest rooms with 19 suites, business center, fitness facility, and on-site dining at citygrange. ... more   less 

Additional Information about Westin Philadelphia

Address: 99 South 17th St at Liberty Place, Philadelphia, PA 19103
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $184 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Philadelphia 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Westin Philadelphia Hotel Philadelphia
Philadelphia Westin
Hotel Style:
#8 Luxury Hotel in Philadelphia
#10 Green Hotel in Philadelphia
#30 Business Hotel in Philadelphia
#36 Family Hotel in Philadelphia
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