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99 S 17th St at Liberty Place, Philadelphia, PA 19103
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (227)
360
Panoramas (12)
Room & Suite (165)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Philadelphia
Updated 11/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 96 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Situated in the heart of Center City, The Westin Philadelphia provides a convenient location guaranteed to satisfy your travel needs. Explore historic landmarks, revered museums, and galleries, and contemporary restaurants and bars – all within walking distance of our AAA Four Diamond rated hotel. The Westin Philadelphia is directly connected to the Shops at Liberty Place and is just a short walk from upscale shopping on Chestnut and Walnut Streets. Energize after a day of exploring with a workout at our WestinWORKOUT® Fitness Studio, or retreat to the sauna for an afternoon of relaxation. Settle into one of our spacious guestrooms or suites, each featuring beautiful crown molding, marble bathrooms, and Westin Heavenly® Beds.
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Full view
Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Paid internet
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English
Hotel links
Special Offer:Parking
762Reviews28Q+A100Room tips
Traveler rating
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Popular mentions
Notime2boat wrote a review Mar 2021
Annapolis, Maryland54 contributions9 helpful votes
This hotel is beautiful with nice character. The staff is top notch. Yes you have to pay for parking but that is to be expected. Location gives you access to everything. They are respecting Covid protocols. Restaurant is not open BUT you can get room service. Breakfast delivered was a great way to start the day and it was excellent. I read reviews to determine where we stay do to clear up a few things from other reviews. Again you should expect to pay parking in downtown Philly. The phones in the room do work. It is cordless so you have to turn on the handset 🤦‍♀️ Morning and evening staff including valet where professional yet friendly. Yes the three elevators to get to your room is quirky but adds to security. Loved this hotel.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Jen Paro, General Manager at The Westin Philadelphia
Responded 4 weeks ago
Notime2boat, thank you so much for the review. You appreciate our quirkiness, we love it!
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Tom S wrote a review Feb 2021
Wilmington, Delaware1 contribution
The staff was exceptional at this downtown location close to the mall area, Chestnut St., and the old courthouse. Kaci Ouchalal was an amazing person who covered checking in at the curb and recommended an amazing restaurant called Cleavers known for their cheesesteaks and craft beers and interesting drinks.
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Date of stay: February 2021
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Response from Jen Paro, General Manager at The Westin Philadelphia
Responded 4 weeks ago
We are delighted to hear you enjoyed your stay! We have an amazing staff, including Kaci, thank you for recognizing him for his hospitality.
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GBlank wrote a review Feb 2021
Cherry Hill, New Jersey22 contributions32 helpful votes
Stayed there for valentines day. This was our second time in this hotel, the first time, a few years ago this hotel was amazing hence we decided to go there again. Extremely disappointed and will not be coming back. for $300 / night the minimum hotel can do is to provide some basic bottled water for the room. No hot water in the shower puts it alongside Motel 6 at nest and not a 4 star hotel in Center City
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Date of stay: February 2021
Value
Rooms
Service
Room Tip: no point of paying extra for high floor since views are not great from everywhere
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1 Helpful vote
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Response from Jen Paro, General Manager at The Westin Philadelphia
Responded Feb 17, 2021
GBlank, thank you for the feedback on your recent stay. We do apologize for the shower temperature and will alert our engineering team to address it. Unfortunately with COVID we did have to remove touch points for our guest rooms, but our amenities including bottled water are available upon request. Please do reach out when you travel to Philadelphia again as we would like you to have an excellent stay on a return trip.
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travelfanatic2017 wrote a review Nov 2020
Chicago, Illinois88 contributions77 helpful votes
Room and bed comfortable Access between elevators and garage not guest friendly The room was $121. Parking $42 per night either option to pay $65 for valet parking! Restaurant closed due to COVID-19. Alternative room service $24-% automatic service charge plus taxes??? No coffee machines in rooms due to Covid?? Hotels have to stop removing standard amenities and overcharge with the Covid excuse.. Management must review their tariffs and negotiate with partners such as parking company to secure sensitive pricing We will look at other hotel alternatives for our next trip to Philadelphia
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Date of stay: November 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Jen Paro, General Manager at The Westin Philadelphia
Responded Nov 24, 2020
We appreciate you feedback, and understand that the precautions often times feel overboard but we aim to protect our guests and associates to the fullest extent possible.
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Ericka B wrote a review Nov 2020
Massapequa, New York7 contributions3 helpful votes
Let me start by saying, in these uncertain times that we are living in it is a blessing to be able to stay at a hotel that makes you feel both comfortable and safe. Westin Philadelphia has done just that. Their safety protocols ensured me that they cared about my well-being as well as the well-being of the employees. Karim, greeted me with such a welcoming Spirit every morning he Took it upon herself to remember my breakfast choice every morning. I will call down and he would tell me what I was eating for breakfast verbatim. Who does that? What a great guy!! Although we would have to wear a mask you can feel Rachel smile through her mask it made me feel that inspite of what was going on outside it was going to be a great day. What an asset to your company. Anthony went above and beyond when he went out of his way to go get food for me and walk me to the nearest pharmacy to make sure I was safe. What a great guy! Juan would greet me by name every time he saw me and it made me feel like I wasn’t just your every day guest but I was special. Kudos to all the employees at this location for always making me feel that although I am away from home I’m with family. Marriott did a great job when they hired all of you. 👏🏽👏🏽👏🏽👏🏽
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Date of stay: November 2020Trip type: Traveled on business
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Response from Jen Paro, General Manager at The Westin Philadelphia
Responded Nov 19, 2020
Thank you for sharing this review of your experiences during your stay! It is wonderful to hear you felt well taken care of, as well as Karim, Anthony, Juan and Rachel's service. I will be sure to share this review with the team! Thank you again and we hope to welcome you back in the near future!
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PRICE RANGE
$206 - $507 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin philadelphia hotel philadelphia, philadelphia westin
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
294
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Frequently Asked Questions about The Westin Philadelphia
Which popular attractions are close to The Westin Philadelphia?
Nearby attractions include Escape the Room Philly (0.2 miles), Amazing Escape Room (0.3 miles), and Masonic Temple (0.3 miles).
What are some of the property amenities at The Westin Philadelphia?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Philadelphia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Philadelphia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Philadelphia?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Westin Philadelphia?
Conveniently located restaurants include V Street, Gran Caffe L'Aquila, and Butcher and Singer.
Are there opportunities to exercise at The Westin Philadelphia?
Yes, guests have access to a fitness center during their stay.
Is The Westin Philadelphia located near the city center?
Yes, it is 0.2 miles away from the center of Philadelphia.
Are any cleaning services offered at The Westin Philadelphia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Philadelphia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Philadelphia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.