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99 S 17th St At Liberty Place, Philadelphia, PA 19103
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (227)
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Panoramas (12)
Room & Suite (162)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Philadelphia
Updated 11/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 99 hotels in Philadelphia
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Situated in the heart of Center City, The Westin Philadelphia provides a convenient location guaranteed to satisfy your travel needs. Explore historic landmarks, revered museums, and galleries, and contemporary restaurants and bars – all within walking distance of our AAA Four Diamond rated hotel. The Westin Philadelphia is directly connected to the Shops at Liberty Place and is just a short walk from upscale shopping on Chestnut and Walnut Streets. Energize after a day of exploring with a workout at our WestinWORKOUT® Fitness Studio, or retreat to the sauna for an afternoon of relaxation. Settle into one of our spacious guestrooms or suites, each featuring beautiful crown molding, marble bathrooms, and Westin Heavenly® Beds.
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Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Paid internet
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English
Hotel links
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769Reviews28Q+A100Room tips
Traveler rating
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Popular mentions
Judy G wrote a review Oct 14
Palm Beach Gardens, Florida7 contributions5 helpful votes
From the moment we were greeted cordially at Our check-in, to the Doorman who hailed a cab for us to the airport, the Westin proved a good decision. the room was spacious, clean, well-lit. Lots of Fluffy white towels and washcloths in bathroom. Coffee Bar had all the accessories. Staff is attentive. Breakfast server was so hospitable. And the eggs were Delicious. A 5-star stay. Thank you.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Matt Nelson, General Manager at The Westin Philadelphia
Responded 3 days ago
Dear Judy G, Thank you for taking the time to recognize your visit to our property on Tripadvisor. I am glad that you appreciated our efforts and enjoyed your time with us. We look forward to welcoming you back again in the future. Best Regards, Matt
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kelly wrote a review Sep 2021
4 contributions
I've been staying at Westins for years and have generally had great customer experience--the staff is consistently great! This location has outdated rooms--and my room smelled like a smoking room. Front desk was very nice. Loyal Marriott gold member, but this hotel needs an upgrade (and room cleaning).
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Date of stay: September 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: ask for a room that is not a smoking room
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Response from Matt Nelson, General Manager at The Westin Philadelphia
Responded 4 weeks ago
Dear Kellyoc_oc, Thank you for your recent visit to The Westin Philadelphia. Thank you for your loyalty and I am happy to see that you enjoyed our location and interactions with our team. I am terribly sorry you experienced a smoke smell in your room. We are a non smoking property and I will work with our team on remedies should we run into this problem in the future. In addition, we have recently renovated all of our meeting space, lobby, restaurant, and our next plans include our guestrooms. If you would like to more information regarding our future plans please contact me directly. Again, that you for your visit and for providing us with some feedback. We look forward to your next visit. Kind Regards, Matt
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scott s wrote a review Aug 2021
1 contribution
The first impression of any meeting is the person who greets you upon arrival. This was the doorman Kair Duchalal A pure gentleman. What is interesting is he was there when I arrived at 5:00pm and when I departed at 8:00am the next morning.
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Date of stay: August 2021
Location
Cleanliness
Service
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Response from Matt Nelson, General Manager at The Westin Philadelphia
Responded Aug 18, 2021
Dear Scott S, Thank you for your recent visit and for taking the time to recognize one of our fantastic associates. We are glad that you enjoyed your experience and Kaci was able to make a great impression upon arrival. Thank you again and I hope we will see you back for another visit in the near future. Kind Regards, Matt
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John Y wrote a review Jul 2021
3 contributions4 helpful votes
Overall very average and not what I would expect from a Westin. Rooms are extremely dated and service was poor. The only nice thing was the gym. Food and towels were left in the hallway for days - seems like they either are lacking staff or existing staff isn’t trained very well.
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Date of stay: June 2021Trip type: Traveled solo
2 Helpful votes
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Response from Jen Paro, Guest Services / Front Office at The Westin Philadelphia
Responded Jul 23, 2021
John Y, Thank you for taking a few movements to give your review of your stay, we appreciate the feedback. We will share this with the appropriate hotel teams and address quickly.
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Sheusheu wrote a review May 2021
1 contribution2 helpful votes
Stayed for 8 nights - room is old and services are slow. towel was not cleaned with a huge gross thing (like a gum) on it. They even knocked on my door at 11:30pm to deliver an ice bucket which I didn't request! Westin you need to make sure your staff is well trained and your quality assurance is done properly.
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Date of stay: May 2021Trip type: Traveled on business
2 Helpful votes
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Response from Jen Paro, General Manager at The Westin Philadelphia
Responded Jun 1, 2021
Dear n0rahx, Thank you for your feedback on your recent stay with us. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing these issues to our attention. We will follow up accordantly.
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PRICE RANGE
$206 - $507 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin philadelphia hotel philadelphia, philadelphia westin
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
294
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Frequently Asked Questions about The Westin Philadelphia
Which popular attractions are close to The Westin Philadelphia?
Nearby attractions include Escape the Room Philly (0.2 miles), Amazing Escape Room (0.3 miles), and Masonic Temple (0.3 miles).
What are some of the property amenities at The Westin Philadelphia?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Philadelphia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Philadelphia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Philadelphia?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Westin Philadelphia?
Conveniently located restaurants include Gran Caffe L'Aquila, Butcher and Singer, and Lacroix at The Rittenhouse.
Are there opportunities to exercise at The Westin Philadelphia?
Yes, guests have access to a fitness center during their stay.
Is The Westin Philadelphia located near the city center?
Yes, it is 0.2 miles away from the center of Philadelphia.
Are any cleaning services offered at The Westin Philadelphia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Philadelphia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Philadelphia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.