We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sheraton Suites Philadelphia Airport

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Suites Philadelphia Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

177 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 173: English reviews
Queenstown
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have stayed at this hotel about a half-dozen times in the past few years and every time I stay there it gets worse and worse. And because they are close to the airport they can keep their artificially high rates and keep making boatloads of money without ever giving the guest anything close to what they paid for! The... More 

Helpful?
Thank HockeyCoachBen
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for loyalty over previous stays, it is obvious this time we fell far short to your expectations and we do sincerely apologize for that. There is absolutely no excuse for rudeness and we have immediatly addressed this with our team. Unfortunately our condition is not up to the expectations you expect and... More 

Huntsville, Alabama
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I will freely admit I didn't choose this hotel, a coworker I'm traveling with did. Compared to my previous Philly hotel stays this wasn't the best or the worst. The room is quite large but had a few quirks. The door into the bedroom sticks and the toilet runs ALL the time. The AC unit only has an option for... More 

Helpful?
Thank Knmarsh
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for staying with us. We are sorry to see your conditional challenges in the room and food service in the restaurant. You will be happy to know that in the near future the hotel will undergo a major renovation that will encompass our guest rooms and inclusive of our HVAC units along... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

So its convenient to the airport, and the stadiums (and Wells Fargo Center) and reasonably priced. Our room is clean and very spacious, but the front living room a bit tired... the sofa had a large tear on the arm and we were in the 8th floor, the SPG honors floor The staff was great at check in. Parking was... More 

Helpful?
Thank Michael P
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you for your comments and for staying with us. We are pleased to see that your stay was pleasant with the exception of some physical challenges you faced. You will be happy to know that we will undergo a major renovation in the near future that will cover all of our guest rooms and public areas. We hope to... More 

Frostburg, Maryland
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff here was very helpful, especially Tiffany at the front desk. The room was clean and comfortable and the maid staff was very friendly. Anything we needed was sent up to our room promptly as well, like extra towels. As others have mentioned, the couch cushions were shredded and just flipped over so it didn't show, and there were... More 

Helpful?
Thank Jules37_13
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for staying with us. It was nice to read that your stay was pleasant and that you did take time to recognize Tiffany one of our associates, we are happy to see she took good care of you. I do apologize for the condition comments, these are being addressed in the near... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I would like to take a minute to recognize the David at the Sheraton Four Points as he is a great bartender and very attentive to the needs of his customers. He actively listen and shares is advise on best food and drink when ask. A all around outstanding guy with great people skills as he is an asset to... More 

Helpful?
Thank James O
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for staying with us. We noticed that you recognized David at our sister property, I have forward over the information to ensure that David gets the proper recognition that he deserves. Thank you again for you business and we look forward to seeing you again. Warm Regards Tony L. General Manager More 

Frostburg, Maryland
1 review
4 of 5 stars Reviewed 3 weeks ago

I was greeted by two of the most friendly staff members I have encountered at at Sheraton. TIFFANY and BRANDI were extremely helpful in providing a crib for our 1 year old daughter as well as parking tips and area festivities. It was my families first trip to Philadelphia and I felt very welcomed. ALL of the staff in front... More 

Helpful?
Thank mlinck123
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for staying with us. It was nice to read that your stay with us was pleasurable. I will ensure that the rest of the team is aware of your experience. We hope to see you again in the near future. Warm Regards, Tony L. General Manager More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I was placed in the wrong room by hotel staff and when I brought this to their attention I was told " There is nothing they can do because they are booked, and I should have checked my room sooner" I was never placed in the room I reserved but was still charged for it, even the though the room... More 

Helpful?
Thank Daniella F
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Please accept my immediate apology for the unacceptable stay you had with us. I have meet with our Executive Committee to address the numerous concerns you encountered and have come to resolution and correction for the unexcused experience you had. Please accept my sincere apology for the unfortunate incident you encountered. Warm Regards Tony L General Manger More 

Miami, Florida
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed for one night for a business trip. First impression, this place was a little hard to find and hidden. The room was clean and spacious. The hotel bar/food was typical of hotel food. The food was good. The customer service at check in was pleasant. The best part of my business trip was that I had time to... More 

Helpful?
Thank StarArly
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and for staying with us , it was nice to read your stay was pleasant and that our team took good care of you and the hotel was clean. It was also good to read that you found the gym nice, we also look forward to a major renovation as well that will... More 

Atlanta
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Sheraton Suites PHL Airport is listed as a 4-Star Hotel on every website that I saw it on. I have stayed at some very nice Sheraton properties in my many travels all over the world so I expected a similar experience. Boy, was I wrong. I will say that the staff was very nice, helpful, and friendly. No complaint... More 

Helpful?
Thank 72driver
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and please accept my sincere apology for the condition of your room. Our hotel is set to undergo a major renovation that will encompass all of the guest rooms and public areas within the next few months. We are sorry that your experience was less than satisfactorily. We hope to have an opportunity... More 

Houston, Texas
Level Contributor
243 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room 230 was a handicap room with fridge, coffee maker no microwave. Small closet with a safe. King bed with hard to reach outlet. Clock was 20 mins slow. Only 1 outlet at the desk also hard to reach. Difficult to turn on lighting in the dark...couldn't find the switch on the cord. No place to hang towel in bathroom.... More 

Helpful?
Thank Penguin S
Tony L, General Manager at Sheraton Suites Philadelphia Airport, responded to this review

Thank you very much for your response and please accept my apology for the less than adequate functionalty of your room. Our hotel is set to do a major renovation within the next few months that will address all you mentioned and will include an entire redo of the guest rooms and the lobby area. We are anxious for its... More 

Questions? Get answers from hotel staff and past guests. Ask a question

364 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (89)
Viewed
Room/Suite (29)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (8)
Viewed
View from Room (3)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
Other (39)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (265)
Viewed
Amenities (74)
Viewed
Double Queen Room (22)
Viewed
King Suite (28)
Viewed
One Bedroom Suite (22)
Viewed
Pool (10)
Viewed
Dining (47)
Viewed
The Hotel (35)
Viewed
Upper Level Double Queen Suite (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Philadelphia
0.4 mi away
aloft Philadelphia Airport
aloft Philadelphia Airport
#57 of 86 in Philadelphia
3.5 of 5 stars 610 reviews
1.0 mi away
Embassy Suites by Hilton Philadelphia Airport
0.8 mi away
Hampton Inn Philadelphia-International Airport
Show Prices
Show Prices
Show Prices
2.6 mi away
Renaissance Philadelphia Airport Hotel
0.2 mi away
DoubleTree by Hilton Philadelphia Airport
4.2 mi away
La Quinta Inn & Suites Philadelphia Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Sheraton Suites Philadelphia Airport. Just 5 minutes from Philadelphia International Airport, convenient to Independence Hall, Liberty Bell, historic district, shopping and cultural destinations. ... more   less 

Additional Information about Sheraton Suites Philadelphia Airport

Address: 4101B Island Ave, Philadelphia, PA 19153-3226
Location: United States > Pennsylvania > Philadelphia
Price Range: $143 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Philadelphia Airport 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Hotwire, Priceline, Orbitz, Travelocity, Odigeo and Hotels.com so you can book your Sheraton Suites Philadelphia Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Philadelphia Airport Hotel Philadelphia
Sheraton Hotel Philadelphia Airport
Philadelphia Sheraton
Sheraton Philadelphia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay