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Four Points by Sheraton Philadelphia Airport

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Four Points by Sheraton Philadelphia Airport
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510 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Richmond, Virginia
1 review
4 of 5 stars Reviewed yesterday NEW

Really, this review should be about American Airlines and how they 'forgot' to tell us about the fact that our flight had been cancelled...BUT we were accommodated at the Four Points by Sheraton Philadelphia airport location and really: it was great! Julie at the front desk was just as nice as could be--really kind and courteous(so different from the American... More 

Helpful?
Thank has2502016
Wilmington, Delaware
Level Contributor
205 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family (me, wife, two young kids, and a dog) stayed here on an evening when my wife went to see Adele at the Wells Fargo Center. As a Starwood Preferred member, I chose Four Points because it's only 3,000 points per night, as opposed to the Aloft and Sheraton Suites in the same complex (they all share the same... More 

Helpful?
Thank David L
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you David L for the nice review! Have a great weekend and we look forward to seeing you and family again in the future Eric Jolikko General Manager More 

Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night to go to the Bruce Springsteen concert at Citizens Bank Park and with an early flight the next morning. The location was too convenient for both. The rooms themselves are fine. They're not opulent luxury (and you shouldn't be expecting it at a Philadelphia Airport Sheraton), but everything worked as it should and was... More 

Helpful?
Thank rustyshackleford50
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you rustyshackleford50 for the review. Hope you had a great time at the Bruce concert. Thank you again and have a great week Eric Jolikko General Manager More 

Aurora, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Excellent and very friendly service. The nicest staff in the world! The breakfast was more than ample, wait staff top notch! Front desk was very pleasant! Very helpful to my elderly mom (90). The facility itself is in good condition showing a little sign of normal wear and tear. The tv remote in the room was a little flaky but... More 

Helpful?
Thank TomT-Aurora-CO
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you TomT for your nice feedback regarding the staff. We do appreciate the recognition. Warm regards Eric Jolikko General Manager More 

Miami, Florida
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I booked this hotel because it offered day stay rates and a hotel shuttle. I will never stay here again. The rooms are absolutely disgusting. The ceiling peeling off completely, there was hair in the bed, and the rooms are so tiny and basic. There are no refrigerators in the rooms. There is nowhere to get food at the hotel... More 

Helpful?
Thank amoneyy
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you for the feedback regarding your recent stay. The hotel is aware of the ceiling issue and is currently in discussions with the company that provided the recent renovation to correct the issue. While refrigerators are not in the guest rooms, they are definitely available via request, all you need to do is ask. Regardless I do apologize that... More 

Level Contributor
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Gross dirty and a toenail stuck my foot when I was getting dressed. Not sure what the air conditioning intake is. Has hair, dust and mold and sticks off the wall two inches. I feared rats lived in there. Didn't shower because I was afraid I would be dirtier upon finishing. Hall ways are dirty and touched up with different... More 

Helpful?
Thank Heidi G
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you Heidi G for your feedback. I can ensure you that there are no rats living in the AC. As described earlier, the "fuzz" on the back is not lint or dirt. It is, in fact, there intentionally to help absorb the vibration of the HVAC motor and the metal casing that goes around it. If that was not... More 

Manahawkin, New Jersey
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ok needed a place for over its before our trip to Vegas. We have stayed in other hotels near the airport but this so far was the best. Got a great deal online which includes parking up to 10 days. The hotel was recently renovated which made it very nice. We arrived at hotel to find out for some reason... More 

Helpful?
Thank Mary Ann B
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you Summer2016 for your feedback. Have a great rest of the summer!! ERic Jolikko General Manager More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This appeared to be a recently renovated property. Lobby is nice and spacious with a good size bar and plenty of TVs. Hallways and room feel more like a dorm than hotel but room was clean, beds comfortable. Very close to the airport as well as the city. Somewhere I'd stay again.

Helpful?
Thank JRK20
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you JRK20 for the response. We look forward to seeing you again in the future Eric Jolikko General Manager More 

Miami Beach, Florida
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Is like going back to the 90's Bathrooms outdated and in general the whole building needs revamping. Is ok to stay overnight but for the price it should provide more. Stay there only if you have to... I guess that is the way they feel... Hence the lack of renovation.

Helpful?
Thank Liban10452
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you for your feedback. The hotel did just complete a renovation that replaced the guest room and hallway carpet, wall paper through out, added larger TVs, changed all the double beds to queen beds. The ownership is also replacing the elevators by year end. The bathroom layout is not scheduled to be changed but has been discussed. Thank you... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

I would like to recognize the following individuals for there outstanding Customer Service: Julie Tapia, Dedrie, Jane ONeil, Travz and Randy.They are always there to greet with a smile and if their is an issue they will get it addressed. James O

Helpful?
Thank James O
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you for the great recognition of the staff!! Have a great Holiday Weekend and we look to see you again in the future. ERic Jolikko General Manager More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Philadelphia Airport has free PHL shuttle service. We're near Philadelphia Sports Complex and 8 miles from center city Philly, PA Convention Center, and the historic district ... more   less 

Additional Information about Four Points by Sheraton Philadelphia Airport

Address: 4101A Island Ave, Philadelphia, PA 19153-3226
Location: United States > Pennsylvania > Philadelphia
Price Range: $147 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia Airport 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Four Points By Sheraton Philadelphia Airport Hotel Philadelphia
4 Points By Sheraton Philadelphia Airport
Sheraton Philadelphia Airport
Four Points Philadelphia
Philadelphia Four Points
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