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Kimpton Hotel Palomar Philadelphia

Traveler (988)
Room & Suite (714)
Videos (1)

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About

#37 of 168 hotels in Philadelphia
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.3
GreenLeaders Platinum level
A 4-star luxury Kimpton hotel in Philadelphia's Center City, near Rittenhouse Square, Walnut Street Shopping, University of Pennsylvania, Philadelphia Museum of Art and the Franklin Institute.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Paid private parking nearby
Wifi
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English
Hotel links
Special Offer:Park and Stay
Traveler Insights
This summary was created by AI, based on 69 recent English reviews.
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Many travelers have mixed opinions about the value of the Kimpton Hotel Palomar Philadelphia. While some praise the friendly, professional service and cleanliness, others criticize the cost and room quality. The location, however, earns consistent praise for its convenience and proximity to attractions. Guests appreciate the hotel's amenities, especially the complimentary wine hour and dining facilities, but some were disappointed with the lack of in-room coffee machines. The atmosphere is generally described as chic and welcoming, with a few guests finding the decor slightly shabby.
Location
Convenient
Atmosphere
Chic
Rooms
Mixed
Value
Overpriced
Cleanliness
Immaculate
Service
Attentive
Amenities
Abundant
Location
Convenient
Travelers consistently praise the hotel for its excellent and convenient location, noting that it is central, close to attractions and shopping areas, and in walking distance to many notable places.
  • TJK
    TJK
    Jul 2023 5 contributions
    ...Location was very convenient in downtown Philadelphia...
  • Valerie P
    Valerie P
    Jul 2023 1 contribution
    ...This is my 3rd Stay at this location it is a Wonderful Getaway... Restaurant: Square 1862 in hotel Dining Location...
  • Navigator526443
    Navigator526443
    Jun 2023 1 contribution
    The hotel is in the perfect location, with many historic destinations within walking distance...
  • DonnaC
    DonnaC
    Jun 2023 210 contributions
    ...The location is ideal for shopping and dining...
  • Rose21
    Rose21
    Apr 2023 82 contributions
    ...We stayed here over the Easter break and found the hotel to be in the ideal location from which to see the local attractions and shopping area...
  • bigbyrd61
    bigbyrd61
    Apr 2023 36 contributions
    The location is great-in walking distance of great food, coffee shops and shopping...
  • Ray B
    Ray B
    Apr 2023 1 contribution
    ...Location cannot be beat...
  • Courtney M
    Courtney M
    Apr 2023 1 contribution
    ...Plus, it’s super nice that the hotel is in a convenient location...
  • meganmccny
    meganmccny
    Feb 2023 9 contributions
    ...The location was great, super close to Rittenhouse Square and lots of attractions...
  • Alisha D
    Alisha D
    Feb 2023 2 contributions
    Always a great time at any Kimpton location!...
  • Brandin C
    Brandin C
    Jan 2023
    ...Love the evening wine hour, the atmosphere, location and view from our room...
  • thatsbriannab
    thatsbriannab
    Dec 2022 4 contributions
    ...The location is perfect—right in the heart of a wonderful section of Center City and walking distance to everything notable...
  • blithegirlie
    blithegirlie
    Dec 2022 2 contributions
    ...The location was great, the staff was so friendly and helpful, and the room (upgraded) was perfect for our needs...
  • Laura M
    Laura M
    Dec 2022 245 contributions
    We chose this hotel because of its location (which is excellent) and reputation as luxury brand...
  • Courtney
    Courtney
    Dec 2022 3 contributions
    ...The hotel is in a great location, so close to Rittenhouse Park...
  • Rusty H
    Rusty H
    Dec 2022 3 contributions
    ...The location is excellent and we felt safe everywhere we went...
  • DanielJReilly
    DanielJReilly
    Dec 2022 149 contributions
    ...The location is as Center City Philadelphia as you can get...
  • Jamie A
    Jamie A
    Dec 2022
    The location was great and overall fantastic experience!...
  • Scott F
    Scott F
    Nov 2022 1 contribution
    ...The location is convenient and centrally located - it's a downtown hotel, so you're right on the street and surrounded by concrete and buildings, so dog walks are tough, but that comes with the territory...
  • Don M
    Don M
    Nov 2022 6 contributions
    ...The location, staff, and rooms are great...
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Atmosphere
Chic
Travelers praise the hotel for its chic, welcoming, and beautifully decorated atmosphere, which includes live entertainment, a relaxing lobby, and luxury touches. Few guests found the decor a bit shabby.
  • BBOtrip
    BBOtrip
    Aug 2023 63 contributions
    ...Very nice lobby, nice rooms...
  • Brad T
    Brad T
    Jul 2023 1 contribution
    ...It’s inexcusable that they have such a persistent problem with a basic feature of a hotel...
  • Grace H
    Grace H
    Jun 2023 1 contribution
    ...It was beautifully decorated in the room, and throughout the hotel...
  • Navigator526443
    Navigator526443
    Jun 2023 1 contribution
    ...My room was lovely, bed very comfortable...
  • Kathleen G
    Kathleen G
    Jun 2023 1 contribution
    ...The rooms were clean, spacious and comfortable...
  • Leonard J
    Leonard J
    May 2023 25 contributions
    ...From the point of arrival where there was no one to help us with luggage, through the elevator, where the music is on far too loud, to the room, where there is not even a comfortable chair on which to sit...
  • MomentsNotice
    MomentsNotice
    Mar 2023 115 contributions
    ...Decor of the suite was a bit shabby and disorganized...
  • TravelingTraveling
    TravelingTraveling
    Mar 2023 12 contributions
    ...Beautiful, spacious, and clean rooms and bathroom...
  • meganmccny
    meganmccny
    Feb 2023 9 contributions
    ...The entire staff was helpful and friendly, and I loved the creative decor of the hotel...
  • destination unknown
    destination unknown
    Jan 2023 3 contributions
    ...While the room was small the modern and whimsy touches of this hotel buoyed my spirit on a routine business trip to Philadelphia...
  • AJames
    AJames
    Jan 2023 1 contribution
    ...The hotel itself was chic and romantic, using luxury fabrics and decorations...
  • Brandin C
    Brandin C
    Jan 2023
    ...Love the evening wine hour, the atmosphere, location and view from our room...
  • crazyzete
    crazyzete
    Dec 2022 176 contributions
    ...The Palomar though has live entertainment which was excellent. Nice seating area if you get there early (it’s 5-6 daily) and the life guitar/singing can’t be beat...
  • DanielJReilly
    DanielJReilly
    Dec 2022 149 contributions
    ...There's a Happy Hour of hot toddies, wine and on some nights live entertainment in the spacious lobby... This is a hotel with character and I look forward to returning...
  • thatsbriannab
    thatsbriannab
    Dec 2022 4 contributions
    ...The lighting and decor in the lobby gives chic elegance... The spa tub and wetroom was beautiful and relaxing...
  • Laura M
    Laura M
    Dec 2022 245 contributions
    ...Room was fine, but nothing special...
  • blithegirlie
    blithegirlie
    Dec 2022 2 contributions
    ...Clean, nicely decorated, thoughtfully laid out, and a great bed!...
  • babs1371
    babs1371
    Dec 2022 17 contributions
    The boutique hotel is do welcoming and beautiful...
  • hazelmoiles
    hazelmoiles
    Oct 2022 1 contribution
    Lovely hotel with a warm, welcoming lobby... The hotel was very clean and beautifully decorated...
  • Nicole R
    Nicole R
    Aug 2022 7 contributions
    ...The lobby was relaxing and posh with the right touch of luxury and fun... Our room was spacious, clean, and well appointed... The bed was incredibly relaxing and the pillow and blankets were of the standard one expects with a luxury brand... The in room yoga mat was a nice touch and the shower was practically life changing...
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Rooms
Mixed
Travelers provide mixed feedback on rooms, citing issues with size, temperature control, and outdated decor in some cases, while others found rooms clean, comfortable, and well-appointed.
  • Navigator526443
    Navigator526443
    Jun 2023 1 contribution
    ...My room was lovely, bed very comfortable... I had a few special arrangements which were necessary for my stay and the staff went beyond the “usual” to ensure that I was comfortable...
  • Leonard J
    Leonard J
    May 2023 25 contributions
    We booked this hotel for graduation event almost a year ahead of time. We had to pay the amount of $2600 for five days in full at the time of making the reservation... From the point of arrival where there was no one to help us with luggage, through the elevator, where the music is on far too loud, to the room, where there is not even a comfortable chair on which to sit...
  • Casey W
    Casey W
    May 2023 13 contributions
    ...Elevators made a few noises, room layout was unique and smaller...
  • Stanley W
    Stanley W
    May 2023 5 contributions
    We came to stay at this hotel because of a family wedding. I thought l was staying at the Ramada Inn as to the quality of the room... This hotel is 15 years old but it feels like 25... Room very old with doors coming off hinges inside where the refrigerator is...
  • Rose21
    Rose21
    Apr 2023 82 contributions
    ...We had a fantastic view of the city from our room (tip: pick the city view rooms!) The only very minor issue was not having the ability to make a tea/coffee in our room, so, if this is important to you then it's probably worth checking this ahead of your arrival as some rooms do have them, and others do not...
  • Sgsmom
    Sgsmom
    Mar 2023 5 contributions
    ...Beware of booking any premium rooms at this hotel! I booked a premium room with points; I called the hotel to verify what the premium rooms are before booking , spoke to the front desk and was told there were three types of premium rooms and that I would be in one of those... The hints were high, which was ok if the room was good... Then upon arriving I was given what they call an essential room... Spoke with Chami at reservations , who said she called the hotel and they said that was what they had available and they would not help or do anything... The room I was given was much cheaper than a premium room and the customer service was non existent... I do hope they atleast start selling the rooms right, I have seen other reviews like this and thought it was a fluke, now I know better... I wish I would have booked elsewhere for our anniversary...
  • TravelingTraveling
    TravelingTraveling
    Mar 2023 12 contributions
    ...We booked a suite for a quick family overnight museum trip. Isis, at the front desk, was wonderfully helpful: took care of our late arrival by confirming our room and arranging for the sofa bed to be made up in advance of our arrival - plenty of pillows and towels... Beautiful, spacious, and clean rooms and bathroom...
  • meganmccny
    meganmccny
    Feb 2023 9 contributions
    ...I was warmly greeted at the front desk by Hector Torres who also kindly honored my request for an upper floor room with a good view of the city... Wish I'd taken photos of the room itself, since it was spacious and comfortable, it's a luxurious bed and an even more luxuriously appointed bathroom...
  • ChrisOBB
    ChrisOBB
    Feb 2023 274 contributions
    ...Room was a bit small as most city hotels are but it had everything we needed...
  • destination unknown
    destination unknown
    Jan 2023 3 contributions
    ...While the room was small the modern and whimsy touches of this hotel buoyed my spirit on a routine business trip to Philadelphia. They even sent a text the night before to ask for any accommodations I may need...
  • smrpenn
    smrpenn
    Jan 2023 277 contributions
    ...The hotel is very comfortable, well laid out and usually well-priced...
  • crazyzete
    crazyzete
    Dec 2022 176 contributions
    This is the first time staying at the Kimpton Palomar... If you are hanging out at the historical sites and eating in Old City, stay at the Monaco... What wasn’t so excellent is there was a thermostat problem in the room (would not switch to cool and room temp was 76 degrees)... They sent up maintenance quickly but the guy didn’t have a replacement unit, so they moved us to another room... That room the temp was fine and we were able to set to a nice 69 degrees...
  • blithegirlie
    blithegirlie
    Dec 2022 2 contributions
    ...The location was great, the staff was so friendly and helpful, and the room (upgraded) was perfect for our needs... We ordered room service too and it was yummy (get the cornbread!!)...
  • Kashay
    Kashay
    Dec 2022 61 contributions
    This hotel has seen better days. The rooms are subpar and in need of an investment for renovation...
  • Rusty H
    Rusty H
    Dec 2022 3 contributions
    ...The cleaning crew did a fantastic job daily on our room and throughout the hotel... Our room was comfortable and quiet-we slept very well our entire stay...
  • John K
    John K
    Nov 2022 1393 contributions
    We stayed 4 nights on the 16th floor. Room with 2 double beds was a bit cramped for two of us, but not unusually small for an inner city hotel... TV appropriate size for the room...
  • Beth
    Beth
    Oct 2022
    ...However, only 2 of 4 elevators are working, the rooms are small and shabby, the restaurant is not open on Mondays, THERE IS NO COFFEE IN ROOMS, and no complimentary continental breakfast...
  • Vacationer683604
    Vacationer683604
    Oct 2022 3 contributions
    Was a guest at the hotel for a single night. I asked politely for a room on a high floor and was cheerfully given a corner room on a high floor... Room was clean and comfortable and staff was very friendly...
  • Ashlee
    Ashlee
    Sep 2022 6 contributions
    ...Our room was very comfy, spacious, and we had a luxury spa bathroom...
  • Nicole R
    Nicole R
    Aug 2022 7 contributions
    ...Our room was not ready so we left our bags with Kevin who was so personable and lovely... After exploring the city we came back to our room which had been upgraded as we mentioned it was our anniversary weekend... Our room was spacious, clean, and well appointed... Even though we were beside the elevator, our room was silent...
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Value
Overpriced
Traveler feedback on the hotel's value is mixed, with some finding it reasonable and others criticizing the cost, customer service, and room quality.
  • Valerie P
    Valerie P
    Jul 2023 1 contribution
    ...Emily is a very pleasant young Lady...
  • Grace H
    Grace H
    Jun 2023 1 contribution
    ...She was very kind, professional, helpful, and accommodating...
  • Leonard J
    Leonard J
    May 2023 25 contributions
    We booked this hotel for graduation event almost a year ahead of time. We had to pay the amount of $2600 for five days in full at the time of making the reservation... We will never use a Kimpton Hotel again...
  • Stanley W
    Stanley W
    May 2023 5 contributions
    ...This hotel is 15 years old but it feels like 25. Room very old with doors coming off hinges inside where the refrigerator is...
  • Sgsmom
    Sgsmom
    Mar 2023 5 contributions
    ...Beware of booking any premium rooms at this hotel! I booked a premium room with points; I called the hotel to verify what the premium rooms are before booking , spoke to the front desk and was told there were three types of premium rooms and that I would be in one of those... The hints were high, which was ok if the room was good... They said it had a city view though, I would definitely not call it a city view... The room I was given was much cheaper than a premium room and the customer service was non existent... I do hope they atleast start selling the rooms right, I have seen other reviews like this and thought it was a fluke, now I know better... I wish I would have booked elsewhere for our anniversary...
  • smrpenn
    smrpenn
    Jan 2023 277 contributions
    ...There are plenty of options in the area, but I’ve always found this one to be consistent and reasonable...
  • destination unknown
    destination unknown
    Jan 2023 3 contributions
    ...Overall I felt it was a good choice for the price point...
  • SBeHu
    SBeHu
    Jan 2023 1 contribution
    ...She travels a lot but always books with Marriott (Lifetime Titanium member)...
  • Laura M
    Laura M
    Dec 2022 245 contributions
    ...When we asked for some bottled water they said we had to pay for it and then they were out but sent us to local drugstore to buy some... The hotel was fine, just not high end...
  • crazyzete
    crazyzete
    Dec 2022 176 contributions
    ...If you are hanging out at the historical sites and eating in Old City, stay at the Monaco. If you are going to the parkway museums or out to eat centrally or Rittenhouse Square area, stay at the Palomar (or whichever one happens to be cheaper)...
  • Kashay
    Kashay
    Dec 2022 61 contributions
    This hotel has seen better days...
  • blithegirlie
    blithegirlie
    Dec 2022 2 contributions
    ...Clean, nicely decorated, thoughtfully laid out, and a great bed!...
  • John K
    John K
    Nov 2022 1393 contributions
    ...Our diamond status gave us free breakfast, otherwise $15 to $17 mains...
  • Beth
    Beth
    Oct 2022
    ...Next time, I’ll stay down the street at a less expensive hotel that is actually more comfortable and offers better amenities...
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Cleanliness
Immaculate
Travelers consistently praised the hotel for its cleanliness, noting that both the rooms and the common areas were impeccably maintained.
  • BBOtrip
    BBOtrip
    Aug 2023 63 contributions
    ...Very nice lobby, nice rooms...
  • kiran m
    kiran m
    Jul 2023 1 contribution
    Wonderful experience, clean room...
  • Brad T
    Brad T
    Jul 2023 1 contribution
    ...It’s inexcusable that they have such a persistent problem with a basic feature of a hotel...
  • Grace H
    Grace H
    Jun 2023 1 contribution
    ...I was highly satisfied with the Comfortable Beds, Beautiful clean rooms, and my Jetted Tub was very relaxing...
  • Kathleen G
    Kathleen G
    Jun 2023 1 contribution
    ...The rooms were clean, spacious and comfortable...
  • Courtney M
    Courtney M
    Apr 2023 1 contribution
    ...The beds were comfortable, the whole area is so clean, and the hot water in the shower was sooooo relaxing...
  • Rose21
    Rose21
    Apr 2023 82 contributions
    A lovely, clean and spotless hotel in the city centre. This was a long overdue transatlantic trip, post Covid, so hygiene and cleanliness was important to us...
  • Trish R
    Trish R
    Apr 2023 41 contributions
    ...Impeccably clean hotel and beautifully decorated...
  • TravelingTraveling
    TravelingTraveling
    Mar 2023 12 contributions
    ...Beautiful, spacious, and clean rooms and bathroom...
  • MomentsNotice
    MomentsNotice
    Mar 2023 115 contributions
    ...Uneven LR coffee table needs a flat glass top to avoid spilling liquids. No plug for charging next to one side of the king bed...
  • 2after909
    2after909
    Dec 2022 32 contributions
    The hotel hit the spot with regards to several things that matter to me... The room was clean and the bed comfortable...
  • Rusty H
    Rusty H
    Dec 2022 3 contributions
    ...The cleaning crew did a fantastic job daily on our room and throughout the hotel...
  • thatsbriannab
    thatsbriannab
    Dec 2022 4 contributions
    We had a fantastic stay at Kimpton Hotel Palomar... Our room was spacious, clean, and had an awesome view of downtown...
  • crazyzete
    crazyzete
    Dec 2022 176 contributions
    ...It’s clean, convenient to transportation and Rittenhouse Square and great dining options...
  • blithegirlie
    blithegirlie
    Dec 2022 2 contributions
    ...Clean, nicely decorated, thoughtfully laid out, and a great bed!...
  • babs1371
    babs1371
    Dec 2022 17 contributions
    ...The rooms are very clean and spacious enough for a downtown hotel...
  • Tina C
    Tina C
    Oct 2022 1 contribution
    ...The room was so clean and I had a fresh made bed every day I came back from my conference...
  • hazelmoiles
    hazelmoiles
    Oct 2022 1 contribution
    Lovely hotel with a warm, welcoming lobby... The hotel was very clean and beautifully decorated...
  • Vacationer683604
    Vacationer683604
    Oct 2022 3 contributions
    ...Room was clean and comfortable and staff was very friendly...
  • Nicole R
    Nicole R
    Aug 2022 7 contributions
    ...Our room was spacious, clean, and well appointed. The bed was incredibly relaxing and the pillow and blankets were of the standard one expects with a luxury brand... The in room yoga mat was a nice touch and the shower was practically life changing...
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Service
Attentive
Guests frequently praised the hotel's friendly, professional, and helpful service, though some noted occasional issues.
  • Brad T
    Brad T
    Jul 2023 1 contribution
    ...Waited 15 minutes to get an elevator to the lobby. It’s inexcusable that they have such a persistent problem with a basic feature of a hotel...
  • Leonard J
    Leonard J
    May 2023 25 contributions
    We booked this hotel for graduation event almost a year ahead of time. We had to pay the amount of $2600 for five days in full at the time of making the reservation... Service was sporadic with making the bed, changing the towels, but not doing any cleaning...
  • Rose21
    Rose21
    Apr 2023 82 contributions
    ...That said, tea and coffee is provided in the lobby area, along with minibar items for purchase (behind the front desk). We had breakfast each day at the hotel restaurant, which was superb, with attentive staff, excellent service and scrumptious food, the perfect way to start the day...
  • Courtney M
    Courtney M
    Apr 2023 1 contribution
    ...Literally everyone that I’ve interacted with have been so incredibly helpful and friendly... The beds were comfortable, the whole area is so clean, and the hot water in the shower was sooooo relaxing...
  • MomentsNotice
    MomentsNotice
    Mar 2023 115 contributions
    It's been a long time since I've been to a hotel in the USA where everything I asked for at check-in was YES YES YES YES... and with a smile. This hotel really aims to please... They proactively upgraded us for award night (booked by Platinum member) to a one bedroom jacuzzi suite and allowed us to stay in the room for the second paid night (booked by Diamond Ambassador)... Gave us Diamond benefits for both nights... And the second day we arrived home greeted by a large fruit and cheese plate and 2 large bottles of Aqua Panna water with a hand written note... THANK YOU Paige for making us feel so welcomed... And thanks to Isis and Paige for keeping tabs on us the whole stay to be sure we had everything we needed... One of the bedroom lights was out (quickly repaired), a/c-heat had one temp control for both rooms and it seems when we turned up the heat in living room, bedroom air conditioner would go on... Breakfast was good although both days I asked for cracked eggs and I could taste that they were not... Both days we asked for decaf coffee and were told they didn't have any decaf beans... Even after I mentioned it to the server and to the front desk after day 1... Thanks Again to Paige, Isis, and the whole Palomar Staff...
  • Sgsmom
    Sgsmom
    Mar 2023 5 contributions
    ...I booked a premium room with points; I called the hotel to verify what the premium rooms are before booking , spoke to the front desk and was told there were three types of premium rooms and that I would be in one of those... Then upon arriving I was given what they call an essential room... The front desk at checkin were not nice or helpful... I decided to call customer service after my stay... The room I was given was much cheaper than a premium room and the customer service was non existent... I have stayed at many Kimpton hotels and loved them (normally very nice people and great customer service) so this was surprising...
  • KConn
    KConn
    Mar 2023 6 contributions
    Amazing hotel and first class service. Jozelle continuously makes us feel like the most valued guests in the world...
  • meganmccny
    meganmccny
    Feb 2023 9 contributions
    Visiting Philadelphia to meet with friends the following day, I was thrilled with every aspect of the Kimpton Palomar Hotel... I was warmly greeted at the front desk by Hector Torres who also kindly honored my request for an upper floor room with a good view of the city... The entire staff was helpful and friendly, and I loved the creative decor of the hotel... Cheers to Hector for his extra consideration and thoughtfulness...
  • ChrisOBB
    ChrisOBB
    Feb 2023 274 contributions
    This is a very nice hotel, well maintained, clean and great amenities but it is the staff that really makes this an ideal stay. From pulling up to the valet, to Paige at the front desk, to the daily interaction with everyone we encountered, everyone was so professional... If you need something, someone would help regardless of it was their job or not... Even with the traffic, would stay here again, wonderful stay...
  • Kristina
    Kristina
    Jan 2023 1 contribution
    ...The Kimpton was a wonderful boutique hotel where everyone was kind and welcoming! Everyone said hello from our cleaning staff to management... They were very accommodating to my teams needs and the food was also great, the water infused with lemons and strawberries was a nice touch...
  • SBeHu
    SBeHu
    Jan 2023 1 contribution
    A little feedback for the hotel about my recent stay..... She travels a lot but always books with Marriott (Lifetime Titanium member)... However, I was booking and since I am an IHG member and love The Palomar, we stayed with you... It was her first stay at a Kimpton and she LOVED it!... From feeling welcomed immediately at the desk, to giggling while saying the password, to people watching in the lobby during social hour, to using our F&B vouchers at the restaurant, to returning to the room to find someone had left a little gift... we both had a great time from start to finish!... We were just talking about returning to the city (it's her turn to book the accommodations) and she said that she is going to book a room at The Palomar instead of staying at a Marriott branded hotel... She also opened the IHG Rewards credit card through Chase just so she can get status at IHG... Thank you for another great stay!...
  • destination unknown
    destination unknown
    Jan 2023 3 contributions
    Good, cheery and well located option close to where my meeting was... They even sent a text the night before to ask for any accommodations I may need... As I am allergic to down I always appreciate this so that I can have my bedding changed... Also, the toiletries in the bathroom were excellent...
  • Chetan Patel
    Chetan Patel
    Jan 2023 14 contributions
    ...From welcoming valet team members, to wonderful receptionist & senior management including behind scene team members (including the fantastic staff at the restaurant) - they have all been accommodating and welcoming from Day 1... Valet parking and dry cleaning service avaliable... Staying for this duration at Palomar made me feel at home with special mentions to Tashna, Carol, Isis, Mollie, Jeremiah, Liezel, Mac, Malieke, Marquise, Jozelle, Paige, Mel, Shamika, Tatiyana, Jason, Kevin, Vincent, Simmy and many more... Thank you so much for a special experience and look forward to staying again soon!...
  • Laura M
    Laura M
    Dec 2022 245 contributions
    ...Service was so so - a bit understaffed and perfunctory... When we asked for some bottled water they said we had to pay for it and then they were out but sent us to local drugstore to buy some... Understaffed at breakfast (which was quite decent, order from menu, nice waitress)...
  • crazyzete
    crazyzete
    Dec 2022 176 contributions
    ...If you are hanging out at the historical sites and eating in Old City, stay at the Monaco. If you are going to the parkway museums or out to eat centrally or Rittenhouse Square area, stay at the Palomar (or whichever one happens to be cheaper)... But the short of it is the staff here is very nice and you can’t go wrong... What I love (and was great) is the Kimpton complimentary wine hour... They sent up maintenance quickly but the guy didn’t have a replacement unit, so they moved us to another room... That room the temp was fine and we were able to set to a nice 69 degrees... So minor inconvenience but the hotel rectified the issue...
  • thatsbriannab
    thatsbriannab
    Dec 2022 4 contributions
    We had a fantastic stay at Kimpton Hotel Palomar... I’d recommend using their valet for parking—they were quick and lovely and the text-message system makes requesting your car super efficient... The front desk staff was wonderful and the check-in process was quick... The spa tub and wetroom was beautiful and relaxing... I highly recommend this hotel for your next Philadelphia stay...
  • Scott F
    Scott F
    Nov 2022 1 contribution
    We were in town for the Phillies/Astros game and love staying at Kimpton properties because they welcome pets and don't treat you like a criminal for bringing a dog... The staff was helpful with checking in and ensuring we got our car loaded up and on our way when we checked out... In particular, Aaron was great and made sure we were happy at various points during our visit - I'll need to make sure to book again when he's working!...
  • Vacationer683604
    Vacationer683604
    Oct 2022 3 contributions
    ...I asked politely for a room on a high floor and was cheerfully given a corner room on a high floor. Room was clean and comfortable and staff was very friendly...
  • Ashlee
    Ashlee
    Sep 2022 6 contributions
    ...The hotel is located right in center city, very walkable to anything you would need. Our room was very comfy, spacious, and we had a luxury spa bathroom...
  • Nicole R
    Nicole R
    Aug 2022 7 contributions
    ...I booked the Hotel Palomar based on a tip from a friend and am so glad I did! This hotel and the remarkable people working there created such a pleasurable experience that we cannot wait to go back to the city again... We were met curbside by Maurice who set the tone with a welcoming smile and recommendations for the best cheesteak in the city... Our room was not ready so we left our bags with Kevin who was so personable and lovely... We felt like valued guests who had been customers for years even though it was our first trip... After exploring the city we came back to our room which had been upgraded as we mentioned it was our anniversary weekend... I wish I had the name of the fantastic woman at check in... Our room was spacious, clean, and well appointed... The in room yoga mat was a nice touch and the shower was practically life changing... If you are looking for a quality experience in Philadelphia, please do yourself a favor and stay at the Palomar...
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Amenities
Abundant
Guests appreciate the hotel's extensive amenities, including the comfortable beds, spacious rooms, complimentary wine hour, and exceptional dining facilities. However, some guests were dissatisfied with the lack of coffee machines in the rooms and occasional service issues.
  • Navigator526443
    Navigator526443
    Jun 2023 1 contribution
    ...The hotel is in the perfect location, with many historic destinations within walking distance. My room was lovely, bed very comfortable... Customer service was extremely helpful, as was the front desk also... I had a few special arrangements which were necessary for my stay and the staff went beyond the “usual” to ensure that I was comfortable...
  • Jonathan P
    Jonathan P
    Jun 2023 1 contribution
    ...Next time I’m in Philadelphia I’ll be staying here for sure. The attached restaurant was really good and they also have wonderful iced coffee for free in the mornings...
  • Casey W
    Casey W
    May 2023 13 contributions
    A lovely hotel in downtown Philadelphia... Elevators made a few noises, room layout was unique and smaller... Wi-Fi was decent but limited to one device... I had a king room on a high floor and there was minimal noise from other rooms... The staff that served the meeting were spectacular and hospitable... A handful of ellipticals and treadmills, but the two Pelotons were out of service... Would probably stay again if for no other reason than the Kimpton wine hour...
  • Rose21
    Rose21
    Apr 2023 82 contributions
    A lovely, clean and spotless hotel in the city centre... We stayed here over the Easter break and found the hotel to be in the ideal location from which to see the local attractions and shopping area... We had a fantastic view of the city from our room (tip: pick the city view rooms!)... The only very minor issue was not having the ability to make a tea/coffee in our room, so, if this is important to you then it's probably worth checking this ahead of your arrival as some rooms do have them, and others do not... That said, tea and coffee is provided in the lobby area, along with minibar items for purchase (behind the front desk)... We had breakfast each day at the hotel restaurant, which was superb, with attentive staff, excellent service and scrumptious food, the perfect way to start the day... The beds are very comfortable and ideal after a long day out and about... There are lots of things to see and do, all within walking distance... The hotel is welcoming and beautifully decorated, great artwork all over the place... Overall, would stay here again on a future visit to this lovely city...
  • Courtney M
    Courtney M
    Apr 2023 1 contribution
    ...Literally everyone that I’ve interacted with have been so incredibly helpful and friendly... The beds were comfortable, the whole area is so clean, and the hot water in the shower was sooooo relaxing... Plus, it’s super nice that the hotel is in a convenient location...
  • MomentsNotice
    MomentsNotice
    Mar 2023 115 contributions
    It's been a long time since I've been to a hotel in the USA where everything I asked for at check-in was YES YES YES YES... and with a smile. This hotel really aims to please... They proactively upgraded us for award night (booked by Platinum member) to a one bedroom jacuzzi suite and allowed us to stay in the room for the second paid night (booked by Diamond Ambassador)... Gave us Diamond benefits for both nights... And the second day we arrived home greeted by a large fruit and cheese plate and 2 large bottles of Aqua Panna water with a hand written note... THANK YOU Paige for making us feel so welcomed... I would put the refrigerator in the living room so as not to disturb someone sleeping... One of the bedroom lights was out (quickly repaired), a/c-heat had one temp control for both rooms and it seems when we turned up the heat in living room, bedroom air conditioner would go on...
  • KConn
    KConn
    Mar 2023 6 contributions
    Amazing hotel and first class service. Jozelle continuously makes us feel like the most valued guests in the world... We are so lucky to have such a great place to travel too that we call our home away from home!!...
  • meganmccny
    meganmccny
    Feb 2023 9 contributions
    ...Visiting Philadelphia to meet with friends the following day, I was thrilled with every aspect of the Kimpton Palomar Hotel. The location was great, super close to Rittenhouse Square and lots of attractions... I was warmly greeted at the front desk by Hector Torres who also kindly honored my request for an upper floor room with a good view of the city... Wish I'd taken photos of the room itself, since it was spacious and comfortable, it's a luxurious bed and an even more luxuriously appointed bathroom...
  • Alisha D
    Alisha D
    Feb 2023 2 contributions
    Always a great time at any Kimpton location! We brought our puppy, who just turned one, and took advantage of the "celebrate your furrrst love" package... The hotel provided our pup with a little plush bed, a welcome treat (which she loved), and a bottle of champagne for us... The view of the city from our room was such a plus...
  • ChrisOBB
    ChrisOBB
    Feb 2023 274 contributions
    This is a very nice hotel, well maintained, clean and great amenities but it is the staff that really makes this an ideal stay. From pulling up to the valet, to Paige at the front desk, to the daily interaction with everyone we encountered, everyone was so professional... Room was a bit small as most city hotels are but it had everything we needed...
  • Chetan Patel
    Chetan Patel
    Jan 2023 14 contributions
    ...As I'm sure people are aware there are many hotels in Philadelphia but this is one of the best!... From welcoming valet team members, to wonderful receptionist & senior management including behind scene team members (including the fantastic staff at the restaurant) - they have all been accommodating and welcoming from Day 1... Immediate access to all bars, restaurant's and main highways... Valet parking and dry cleaning service avaliable... I strongly recommend to try the delicious food at the restaurant and cocktail mixtures which are avaliable at reception...
  • Kristina
    Kristina
    Jan 2023 1 contribution
    The Kimpton was a wonderful boutique hotel where everyone was kind and welcoming!... They were very accommodating to my teams needs and the food was also great, the water infused with lemons and strawberries was a nice touch... I will definitely be back as it was centrally located to everything you needed for shopping and dining out...
  • destination unknown
    destination unknown
    Jan 2023 3 contributions
    Good, cheery and well located option close to where my meeting was... While the room was small the modern and whimsy touches of this hotel buoyed my spirit on a routine business trip to Philadelphia... They even sent a text the night before to ask for any accommodations I may need... Also, the toiletries in the bathroom were excellent...
  • crazyzete
    crazyzete
    Dec 2022 176 contributions
    This is the first time staying at the Kimpton Palomar... If you are hanging out at the historical sites and eating in Old City, stay at the Monaco... If you are going to the parkway museums or out to eat centrally or Rittenhouse Square area, stay at the Palomar (or whichever one happens to be cheaper)... What I love (and was great) is the Kimpton complimentary wine hour... I think standard at most Kimpton, but I like that both the Palomar and Monoco in Philadelphia offers spiked apple cider (at least around the holidays), as well as a usually decent red and white wine... The Palomar though has live entertainment which was excellent... Nice seating area if you get there early (it’s 5-6 daily) and the life guitar/singing can’t be beat... Get your booze on early and then hit dinner or a show... That room the temp was fine and we were able to set to a nice 69 degrees... It’s clean, convenient to transportation and Rittenhouse Square and great dining options...
  • thatsbriannab
    thatsbriannab
    Dec 2022 4 contributions
    We had a fantastic stay at Kimpton Hotel Palomar. The location is perfect—right in the heart of a wonderful section of Center City and walking distance to everything notable... I’d recommend using their valet for parking—they were quick and lovely and the text-message system makes requesting your car super efficient... The front desk staff was wonderful and the check-in process was quick... The lighting and decor in the lobby gives chic elegance... Our room was spacious, clean, and had an awesome view of downtown... The spa tub and wetroom was beautiful and relaxing... The hotel’s restaurant, Square 1682, had delicious food and drinks... I highly recommend this hotel for your next Philadelphia stay...
  • Scott F
    Scott F
    Nov 2022 1 contribution
    ...We were in town for the Phillies/Astros game and love staying at Kimpton properties because they welcome pets and don't treat you like a criminal for bringing a dog. The location is convenient and centrally located - it's a downtown hotel, so you're right on the street and surrounded by concrete and buildings, so dog walks are tough, but that comes with the territory... The staff was helpful with checking in and ensuring we got our car loaded up and on our way when we checked out...
  • Vacationer683604
    Vacationer683604
    Oct 2022 3 contributions
    ...I asked politely for a room on a high floor and was cheerfully given a corner room on a high floor. Room was clean and comfortable and staff was very friendly...
  • Beth
    Beth
    Oct 2022
    I chose this hotel because it’s just a block from my office... Next time, I’ll stay down the street at a less expensive hotel that is actually more comfortable and offers better amenities...
  • Ashlee
    Ashlee
    Sep 2022 6 contributions
    My fiancé and I stayed at Kimpton Palomar for 2 nights in September... The hotel is located right in center city, very walkable to anything you would need... Our room was very comfy, spacious, and we had a luxury spa bathroom... I highly recommend booking a room with the spa bathroom... We had a deep jacuzzi tub that overlooked the city and amazing views from the shower...
  • Nicole R
    Nicole R
    Aug 2022 7 contributions
    When a hotel experience is so good that you are still raving about it a month later, you know you need to let others know... I booked the Hotel Palomar based on a tip from a friend and am so glad I did!... This hotel and the remarkable people working there created such a pleasurable experience that we cannot wait to go back to the city again... In fact, we are planning our next vacation around cities which have a Kimpton hotel!... We were met curbside by Maurice who set the tone with a welcoming smile and recommendations for the best cheesteak in the city... The lobby was relaxing and posh with the right touch of luxury and fun... We felt like valued guests who had been customers for years even though it was our first trip... After exploring the city we came back to our room which had been upgraded as we mentioned it was our anniversary weekend... Our room was spacious, clean, and well appointed... The bed was incredibly relaxing and the pillow and blankets were of the standard one expects with a luxury brand... The in room yoga mat was a nice touch and the shower was practically life changing... The city was alive with late night outdoor dining and couples strolling through the park... In the morning, we took a short walk to the numerous restaurants and shops in the area... If you are looking for a quality experience in Philadelphia, please do yourself a favor and stay at the Palomar...
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Anrielle Manuel... M wrote a review Nov 26
3 contributions
I like the hotel and also the restaurant with a good breakfast in the morning. The room was nice and room services great. The commute was easy to navigate in the center of Philly and close to love monument…. Thank you
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Date of stay: November 2023
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Trip type: Traveled solo
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DonnaC wrote a review Jun 2023
Harrisburg, Pennsylvania210 contributions
Hotel's Favorite
My husband stayed at the Kimpton for a long weekend in June 2023. The location is ideal for shopping and dining. It is located in a safe area that has many walkable options. I love the hotel is pet friendly and offers a complimentary happy hour. The room was clean and comfortable. Our room 409 was very quiet. We purchased breakfast for each morning. It was great. The dining staff were exceptionally friendly. I highly recommend this hotel.
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Date of stay: June 2023Trip type: Traveled as a couple
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Paul R wrote a review Nov 5
1 contribution
We came to Philadelphia for a wedding. The hotel arranged a block of rooms ar reasonable prices for a great hotel. Great room, comfortable beds. Staff was very helpful. We felt pampered. Doors were opened whenever we approached. Good restaurant on the premises. Central location. Would stay here again.
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Date of stay: November 2023
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Trip type: Traveled with friends
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Kim Z wrote a review Oct 2023
1 contribution
I never take the time to write a review, but my recent stay has been quite a letdown, and I haven't even been here for a full day. The first room I got was fine, but it definitely showed signs of wear and tear with a hole worn into the carpet. The door bolt was broken, and I had to wait for an engineer for 45 minutes at 9 pm to fix it. Because it would take significant time to fix, they suggested I switch rooms. So, I moved to another room, but both beds had stained and torn sheets, which was pretty disappointing and frankly, quite gross. In my third room of the evening, things seemed to be fine at first. However, the toilet handle fell off when I used it, and the shower dripped continuously. While waiting for an engineer to fix this, a member of housekeeping stopped by to offer more towels. I thought this was lovely, until one of the towels she handed me had a visible orange stain on it. On top of all this, the internet service here is pretty terrible. I have stayed at a lot of Kimptons in the past and have had nothing but wonderful experiences, so I’m shocked and disappointed at this experience. Management really needs to take a serious evaluation of what’s going on here because these are pretty basic expectations one has of a hotel room.
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Date of stay: October 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Matt H wrote a review Oct 2023
1 contribution
We had a magical stay to celebrate our 10 year anniversary. The staff accommodated all our requests for extra coffee, toothbrushes, etc. And even suggested some great local dessert places over text! The breakfast at Square 1682 was delicious as well. Looking forward to another visit!
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Date of stay: October 2023
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Trip type: Traveled as a couple
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Geoggy08 wrote a review Sep 2023
Manchester, United Kingdom262 contributions
Stayed here on a mix of IHG free night cert and points. The positives - got an upgrade to a jetted tub room, and that’s about it really. They texted me the day before and asked for any preferences as a Diamond member. I specifically requested a quiet room. 902 had very loud elevator noise one way and a construction site on the other. Room felt tired and a little dusty. Some door staff more interested in looking at their iPhones than opening the door. Overall a disappointing stay. Was going to give feedback at check out but the agent didn’t ask how our stay was so I didn’t bother.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Look elsewhere at least until the construction is finished on Sansome street
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1 Helpful vote
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dare2care wrote a review Sep 2023
San Francisco, California1 contribution
Absolutely terrible. Entered the room and it smelled of old dirty water. The room was blah and dated. Went into the bathroom and one can already tell where the smell was coming from. The jetted tub system apparently has issues as water was backing up into the tub. I called downstairs to let them know and nothing. At two am there were loud noises of a motor and water, wherein I started recording several video. I walked into the bathroom and saw water backing up and heard loud motor sounds and wasn't sure where this noise was coming from as my tub was off. The next day I texted the hotel to advise them again of this issue and told them that I was planning on leaving. I was asked via text if I wanted someone to come up and I said no as I was on a conference call in my room and had the do not disturb sign on the outside doorknob. While on the phone there was a knock and I did not respond as I was on a call. After a few minutes the knocking stopped. I then proceeded to a meeting downstairs for a little while and when finished I went upstairs to only find that my room was made up. Not only did they defy me text messages asking not to enter, they also ignored the do not disturb sign. I texted again and the response was that they sent someone up to my room before I told them not to. Not only was this a blatant lie, this is absurd since I also had the do not disturb on my door. They apologized and wrote that they would deduct 100.00 off and already $612.00 a night plus tax room which was insane to begin with. I decided to check out a day early and went across the street to the Sofitel. While I was checking out the manager asked that I send her the videos that I took and my question was why would I send them to you as this does not benefit me in any way. The correct response should have been that they would deduct that night's stay since I left the hotel albeit after 3pm but I left. Never again!!! DO NOT RECOMMEND. Stay away.
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Date of stay: September 2023
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Trip type: Traveled on business
Room Tip: Stay Away and double check the tub
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Donna C wrote a review Sep 2023
5 contributions
Excellent location next to Rittenhouse Square, restaurants and shopping. Wonderful, professional service. Rooms can be a little snug, but everything was spotless, comfortable, and quiet. Very dog friendly!
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Date of stay: September 2023
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Trip type: Traveled as a couple
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Charles C wrote a review Sep 2023
1 contribution
Really the room doesn’t matter cuz theres no place like home. What sets this hotel apart is the customer service. The front desk is staffed with people dedicated to the details. As a professional traveler i appreciate this more than anything.
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Date of stay: September 2023
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Trip type: Traveled with family
Room Tip: Awesome area of philly. Picnic in Rittenhouse is a must
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Sangeeta B wrote a review Aug 2023
Oceanside, New York1 contribution
From the moment we set foot in the hotel, the staff was welcoming and accommodating! We had had a horrible trip into town, full of delays and horrible transportation but the staff, especially Naeema, made our stay so lovely. She went above and beyond for us and made us feel so welcome. It was my husbands birthday celebration and she made it so special for us. I can't thank Naeema enough for that. Thank you Kimpton and Naeema for making it a memorable trip for us! We will be back and recommend you highly to our friends!
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Date of stay: July 2023
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Trip type: Traveled as a couple
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PRICE RANGE
$184 - $289 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
230
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KIMPTON HOTEL PALOMAR PHILADELPHIA $147 ($̶3̶2̶9̶) - Updated 2023 Prices & Reviews - PA

Frequently Asked Questions about Kimpton Hotel Palomar Philadelphia
Which popular attractions are close to Kimpton Hotel Palomar Philadelphia?
Nearby attractions include Escape the Room Philly (0.1 miles), Rittenhouse Square (0.1 miles), and Dilworth Park (0.2 miles).
What are some of the property amenities at Kimpton Hotel Palomar Philadelphia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kimpton Hotel Palomar Philadelphia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Hotel Palomar Philadelphia?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Kimpton Hotel Palomar Philadelphia?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Kimpton Hotel Palomar Philadelphia?
Conveniently located restaurants include Gran Caffe L'Aquila, Butcher and Singer, and Barclay Prime.
Are there opportunities to exercise at Kimpton Hotel Palomar Philadelphia?
Yes, guests have access to a fitness center during their stay.
Is Kimpton Hotel Palomar Philadelphia located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are any cleaning services offered at Kimpton Hotel Palomar Philadelphia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Palomar Philadelphia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Palomar Philadelphia offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.