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Le Meridien Philadelphia

1421 Arch St, Philadelphia, PA 19102-1507
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Guests1 room, 2 adults, 0 children
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Traveler (468)
Room & Suite (287)
Dining (37)

About

Location
Cleanliness
Service
Value
GreenLeaders Gold level
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Concierge
Wifi
Paid wifi
Paid internet
Internet
Restaurant
Breakfast in the room
Banquet room
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Trendy
Languages Spoken
English, Spanish, Portuguese
Hotel links
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1,680Reviews14Q+A100Room tips
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Popular mentions
Stayed a night on a business trip. Had to drag the luggage up the steps on the front door. No issue for me but I imagine would be a problem for some folks and no one offering assistance. Check in was smooth. Room was ok but the desk was quite high which is unusual - not the normal standard desk you expect in other hotels. The view out the window was blocked by high balcony pillars - who designed it this way? In the morning went down for breakfast but could not see any staff member there to take you to your seat. After a while standing around, gave up and went outside to a nearby place for breakfast.
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Response from DougO230, Guest Relations Manager at Le Meridien Philadelphia
Responded 5 days ago
Dear kh00ng, Thank you for the comments regarding your stay at our property. I met with our valet and restaurant staff to discuss the important of being in the right place at the right time. I apologize for the lack of assistance upon your arrival and the lack of staffing in the restaurant. I hope you are willing to return in the near future to allow us another chance to exceed your expectations. Sincerely,
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Le Meridien is an older, Marriott-owned property that has been recently spruced up. Good urban hotel at a reasonable price point. Great service – the check-in attendant was very efficient and friendly and so were the restaurant servers. Surprisingly good hotel food (had crème brulee one night and poached eggs the next morning – both better than expected). Great downtown location, can walk to everything! NOTE: some of the rooms open up to an interior courtyard – was disappointed not to have a window facing outside.
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Response from DougO230, Guest Relations Manager at Le Meridien Philadelphia
Responded 1 week ago
Dear Alice M, Thank you for taking the time to provide such important and great feedback regarding your stay. I am glad you were able to enjoy our location, reasonable pricing, delicious food offering and niceties of our staff. I apologize for the design of the building which causes some of our rooms to face inward. We hope you still plan to return for another visit sometime in the near future. Sincerely,
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Beautiful, grand hotel, with comfortable, well appointed rooms. And yet.... a few signs that someone isn’t paying attention. The lamp and electricity on one side of the room didn’t work. Not a huge problem. The gym was missing a a few weights from the set. A guest might have just grabbed them. At breakfast, I sat in the large main room for maybe 10 minutes, and didn’t see any servers, the coffee urns were about empty, and no one came until I asked at the front desk if they could send someone. Everyone working there was polite, though.
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Response from DougO230, Guest Relations Manager at Le Meridien Philadelphia
Responded 2 weeks ago
Dear alanspatrick, Thank you for staying at our property and I truly apologize for the challenges during your stay. Your comments were shared with our team and our Housekeeping Manager is using your feedback and training for our staff to ensure all lamps are in working order. Our Restaurant Manager is also meeting with the team to discuss the importance of being on the floor at all times and keeping the coffee filled. I hope you consider returning to allow us another chance to exceed your expectations. Sincerely,
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Le Meridien is a very nice hotel with good size rooms. What they don't have is a lounge which I guess takes too much space in this building. They also only have one public computer to use in the lobby which was fine but I thought there would be other computers there. The staff is very friendly and helpful, this was the second time I stayed here. Price is reasonable walking distance to love park.
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Response from DougO230, Guest Relations Manager at Le Meridien Philadelphia
Responded 2 weeks ago
Dear Jcxny, Thank you for choosing our property as your resting destination in Philadelphia. Your wonderful comments regarding our staff's friendly service, and great location to Love Park has been shared with the team. We will consider adding more computers in the near future to accommodate our guests. Thanks again and we look forward to your return visit sometime soon. Sincerely,
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The location is ideal since it is not too far from the terminal market, city central and a good amount of bars and pubs. Plenty of choices that is walking distance from the hotel which was where the real value of the stay was.
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Review collected in partnership with this hotel
Response from DougO230, Guest Relations Manager at Le Meridien Philadelphia
Responded 2 weeks ago
Dear agalsim, Thank you for the wonderful comments regarding your stay at our property. We are glad to hear our location in Center City Philadelphia is of great value to you and we hope you always consider our property as your final destination spot in Philadelphia. Sincerely,
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PRICE RANGE
$185 - $619 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien philadelphia hotel philadelphia
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
202
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