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Sonesta Philadelphia Downtown

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Sonesta Philadelphia Downtown
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865 Reviews from our TripAdvisor Community

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Showing 807: English reviews
Philadelphia
1 review
4 of 5 stars Reviewed 4 days ago NEW

When looking for a good location for a family leisure trip to Philadelphia, this is a very good location, with very easy access by car, and close to a reasonable walking distance, but for sure in the right spot to use the bus service to all the main sites. Maybe the only remark, parking is very convenient, but very expensive... More 

Review collected in partnership with Sonesta

Helpful?
Thank 80jordip
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed your guestroom and everything Philadelphia has to offer within a few minutes walking distance from the hotel. Regarding your parking comment, please know that the Hotel neither owns nor manages the parking garage; however, we do work closely with the garage management team... More 

Jupiter, Florida
Level Contributor
99 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for our son's wedding, which was only blocks away. The Sonesta blocked rooms for the wedding, which made it much more affordable. The room was exceptional with excellent furnishings, many outlets for devices, and a very comfortable bed and pillows. The closet was ridiculously small however. When we arrived, there was water on the floor around the... More 

Helpful?
Thank GrillMaster47
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia and congratulations on your son's wedding! We are thrilled to hear you enjoyed your guestroom, however I apologize about the leak in the bathroom. I'm glad to hear it was resolved upon returning to your room. I will certainly pass along your comments to my Director of Engineering... More 

NJ
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Recently stayed 3 nights at the Sonesta for a wedding. Here were the highlights: 1. Gross mismanagement of restaurant (Art Bar), which was always out of 80% of' the menu, no matter what time of day. When we heard at 9:00am that menu items were already unavailable, I honestly thought we were on Candid Camera! Grossly understaffed (1 waitress for... More 

Helpful?
2 Thank southernbbq79
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for staying with us during your recent trip to Philadelphia and congratulations on the wedding you were attending! We appreciate you taking the time to write about your experience during your visit. I deeply regret that you did not enjoy the Art Bar. We strive to provide delicious food and drinks and apologize that we did... More 

Philadelphia
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a family wedding to attend in Philadelphia and I spent weeks looking for a suitable Hotel for our stay. It came down to either the DoubleTree or the Sonesta. I emailed my cousin and the Sonesta was recommended. I have to say that all the amenities are lovely and the pool was a welcomed benefit as it was... More 

Review collected in partnership with Sonesta

Helpful?
Thank 27jackied
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia and congratulations on the wedding you attended! It was wonderful to read the compliments you shared about our property and 8th floor rooftop pool. We are looking forward to your next visit with us and greatly appreciate the recommendation. Again, thank you for sharing how "wonderful" we are.... More 

Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I had booked and pre-paid the hotel via AAA and upon arrival, there was confusion with whether or not I had actually pre-paid or was to be charged. George at the front desk was very accommodating, friendly and helpful. He had my family and I checked in and settled into our beautiful, spacious and comfortable room while he sorted things... More 

Helpful?
Thank mptranallen
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased George made such an impression and made your visit more enjoyable. I will make sure he is recognized for his outstanding service. We are thrilled you found the rest of the staff to be wonderful, the hotel to be beautiful and enjoyed our outdoor pool.... More 

Philadelphia
1 review
4 of 5 stars Reviewed 1 week ago

Everything was fine. Pleasant staff and pleasant management. I LOVED the pool. Spent 70% of my free time there. It was great. The fact that it was 8ft deep really surprised me, never seen a hotel pool that deep. The pool was open 10-10, and so the only thing I would change is making it open longer, is possible. The... More 

Review collected in partnership with Sonesta

Helpful?
Thank tripguy2016
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia! I'm thrilled to hear you found our staff to be pleasant, enjoyed our Art Hotel and the amenities we provide, including our 8th floor rooftop pool - the best place to cool off during the summer months! Although our rooms do not come with microwaves, I'm glad the... More 

MD
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Start to finish, George made my trip excellent. Superb room away from the hustle bustle of the outside world. Perfect! Location is great, close to theater and historic areas. Ruth Chris dining is a treat, even if a smidgen pricy is still worth it. I cannot say enough about this hotel.

Helpful?
Thank MDS68
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased George made such an impression and made your trip excellent. I will make sure he is recognized for his outstanding service. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I recently needed a block of rooms for a large meeting (150 people) being held in Center City. Sonesta Hotel was extremely accommodating in setting aside the rooms and making the arrangements. They provided an excellent room rate for all of those attending. Check in and billing for all the attendees went smoothly. The newly remodeled bar was an excellent... More 

Helpful?
Thank h0neywes
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia and choosing our hotel for your large meeting! It was wonderful to read the compliments you shared about our property and thrilled everyone was comfortably accomodated and everything went smoothly. I will certainly share your wonderful compliments with our team. We also appreciate your kind words about the... More 

London, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

A great central location, and within walking distance to all the main tourist stops. The hotel is very clean and the staff are very helpful. The room was fine and the beds extremely comfortable. The only real dissapointment was the soundproofing of the Windows which was not great, interrupting sleep with the sound of city traffic in the early hours.

Helpful?
Thank JamesTW2013
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear James, Thank you for your recent stay at the Sonesta Philadelphia! It's great to hear that you enjoyed our central location and was able to walk to the many tourist stops nearby. I'm glad you found your guestroom and bed to be comfortable - we like to think of the beds as a little slice of heaven! We do... More 

Shawnee on Delaware, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is centrally located to almost every thing. Nice rooms with beautiful designs. the Staffs are very helpful especially George who made our stay great. even though i booked a room with 1 queen bed, i ended up in a king bed after George learned that my husband and i had a very bad day which gave us so... More 

Helpful?
Thank kenziepaye
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased George made such an impression and made your stay with your husband great! I will make sure he is recognized for his outstanding service. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $181 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Hotwire, Expedia, Odigeo, Cheap Tickets, Priceline and Travelocity so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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