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Sonesta Philadelphia Downtown

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Sonesta Philadelphia Downtown
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870 Reviews from our TripAdvisor Community

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Showing 812: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

I had never heard of this chain of boutique hotels but it was the host hotel for my daughter's August wedding. From the time that we arrived, my family and the groom's family were catered to. Our rooms were ready, there was ample concierge service available to help with bags and the front desk personnel was superb! The rooms were... More 

Helpful?
Thank Ceretta M
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We came here for a weekend getaway to see Philadelphia. The hotel is in a great location and close to everything. Just note, they have changed their policy to hold $250 per day on your card for incidentials. There is an additional charge (@ $45) per day for parking. Pool is located on the 8th floor and was clean.

Helpful?
Thank Christine P
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Fallon you are amazing!!! So helpful and so accommodating I couldn't be happier. This place has the greatest staff and best food and drinks I've ever had. The only flaw is not being able to spend more time here. The concierge offers great options for food and the doormen are always so cool and friendly.

Helpful?
Thank Brooke B
Orlando, Florida
Level Contributor
158 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The only thing, the this place has going for is the downtown location. When checking in the front desk didn't bother to explain anything about the hotel to us (pool, wifi, breakfast...). Restaurant/Bar was bad, 1 server for the whole area filled with people. The only thing this place has is downtown location.

Helpful?
Thank Courtney L
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Courtney, Thank you for your recent stay at the Sonesta Philadelphia! I'm glad to hear you enjoyed our central downtown location, however I apologize that you were not informed about all our amenities at check-in. I will certainly pass along your comments to my Director of Guest Experience to ensure our guests are informed about all our offerings upon... More 

Takoma Park, Maryland
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was a very nice and modern hotel. The y had a beautiful room and pool. Perfect location and outstanding service. Came as a Family and had a nice stay with Sonesta. My wife and my daughters enjoyed The pool and the gym. Definitly will come again.

Helpful?
Thank netos28
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during your family weekend and it was wonderful to read the compliments you shared about our property and team members. I'm delighted you enjoyed your guestroom, had outstanding service and that your wife and daughters enjoyed the pool and... More 

Philadelphia
1 review
4 of 5 stars Reviewed 5 days ago NEW

When looking for a good location for a family leisure trip to Philadelphia, this is a very good location, with very easy access by car, and close to a reasonable walking distance, but for sure in the right spot to use the bus service to all the main sites. Maybe the only remark, parking is very convenient, but very expensive... More 

Review collected in partnership with Sonesta

Helpful?
Thank 80jordip
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed your guestroom and everything Philadelphia has to offer within a few minutes walking distance from the hotel. Regarding your parking comment, please know that the Hotel neither owns nor manages the parking garage; however, we do work closely with the garage management team... More 

Jupiter, Florida
Level Contributor
99 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for our son's wedding, which was only blocks away. The Sonesta blocked rooms for the wedding, which made it much more affordable. The room was exceptional with excellent furnishings, many outlets for devices, and a very comfortable bed and pillows. The closet was ridiculously small however. When we arrived, there was water on the floor around the... More 

Helpful?
Thank GrillMaster47
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia and congratulations on your son's wedding! We are thrilled to hear you enjoyed your guestroom, however I apologize about the leak in the bathroom. I'm glad to hear it was resolved upon returning to your room. I will certainly pass along your comments to my Director of Engineering... More 

NJ
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Recently stayed 3 nights at the Sonesta for a wedding. Here were the highlights: 1. Gross mismanagement of restaurant (Art Bar), which was always out of 80% of' the menu, no matter what time of day. When we heard at 9:00am that menu items were already unavailable, I honestly thought we were on Candid Camera! Grossly understaffed (1 waitress for... More 

Helpful?
2 Thank southernbbq79
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for staying with us during your recent trip to Philadelphia and congratulations on the wedding you were attending! We appreciate you taking the time to write about your experience during your visit. I deeply regret that you did not enjoy the Art Bar. We strive to provide delicious food and drinks and apologize that we did... More 

Philadelphia
1 review
5 of 5 stars Reviewed 1 week ago

We had a family wedding to attend in Philadelphia and I spent weeks looking for a suitable Hotel for our stay. It came down to either the DoubleTree or the Sonesta. I emailed my cousin and the Sonesta was recommended. I have to say that all the amenities are lovely and the pool was a welcomed benefit as it was... More 

Review collected in partnership with Sonesta

Helpful?
Thank 27jackied
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia and congratulations on the wedding you attended! It was wonderful to read the compliments you shared about our property and 8th floor rooftop pool. We are looking forward to your next visit with us and greatly appreciate the recommendation. Again, thank you for sharing how "wonderful" we are.... More 

Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I had booked and pre-paid the hotel via AAA and upon arrival, there was confusion with whether or not I had actually pre-paid or was to be charged. George at the front desk was very accommodating, friendly and helpful. He had my family and I checked in and settled into our beautiful, spacious and comfortable room while he sorted things... More 

Helpful?
Thank mptranallen
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased George made such an impression and made your visit more enjoyable. I will make sure he is recognized for his outstanding service. We are thrilled you found the rest of the staff to be wonderful, the hotel to be beautiful and enjoyed our outdoor pool.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $181 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Odigeo, Orbitz, Priceline, Travelocity and Cheap Tickets so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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