We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sonesta Philadelphia Downtown

Save
Share
1800 Market St, Philadelphia, PA 19103-3725
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!FREE Parking Package
$159
View Deal
Free cancellation until 12/16/20
Reserve now, pay at stay
eDreams
Orbitz.com
Booking.com
Travelocity
Agoda.com
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (452)
Room & Suite (395)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Philadelphia Downtown
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
Experience the Best of Philly during your stay at our AAA Best of Housekeeping award winning hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square. Experience professional sports and concerts at the nearby stadiums. Relax at our seasonal outdoor rooftop pool with views of the city.
Read more
Room & Suite (395)395
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast in the room
Snack bar
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:FREE Parking Package
2,031Reviews59Q+A100Room tips
Traveler rating
  • 1,120
  • 557
  • 200
  • 93
  • 61
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
LoBoexp wrote a review Oct 19
Waverly, Pennsylvania124 contributions45 helpful votes
Hotel's Favorite
We checked in 4 hours early with no issues. The front desk was more than accommodating and helpful. Room was clean and pretty spacious for the lowest room category. Parking is a bit pricey but your in the city.
Read more
Date of stay: October 2020
Rooms
Service
Sleep Quality
Helpful
Share
Response from , General Manager at Sonesta Philadelphia Downtown
Responded 1 week ago
Dear LoBoexp, Thank you so much for your review! We are so pleased to have you back at the Sonesta Philadelphia and to read your comments about your stay. We understand these are unusual times but we are doing our best to make all of our guests safe. It's great to read about your room conditions and that we fulfilled our Stay Safe with Sonesta pledge. Thanks again and we hope to see you soon!
Read more
Stacie F wrote a review May 2020
60 contributions5 helpful votes
+1
Finally getting around to writing a review with all the madness. First the good: the hotel is located in the best place on the corner of 19th and Market in what's called Rittenhouse Square. Any food type, shopping option or need you have is literally within 3 blocks in any direction. Target, MAC, smoothie place, vitamin shop, clothing and paper boutiques, Nordstrom Rack, sushi, noodles, vegan, deli, etc. The lobby is huge and modern, and the room was spacious and well taken care of: some wear and tear to be expected, like my toilet was loose, but pretty well maintained. Housekeeping was mostly great, except the few times I received "clean" towels and bed sheets that had long hair on them, not mine. :o The concierge lounge lady is awesome and the food is simple and good, plus it had beverages, snacks, tea and coffee. The gym was smaller but perfect size for every need. The hotel manager, concierge and a few couple of desk people, and a few doormen were helpful and knowledgeable about the area and attractions. Right before I left, they started doing Monday night happy hour for the guests, with tasty finger foods and 2 free drinks. There's also a Ruth Chris' Steakhouse attached to the hotel so you don't have to leave the building. The bad: I was there for 6 weeks and right before leaving found that there was a CAMERA on the tv; the whole time I was being watched!!!! ! The front desk lost 2 of my packages the first day I arrived and I didn't get them til 3 weeks later; they were downstairs the whole time; front desk wasn't very good at letting me know about packages or finding them and I was double charged twice for my stay by a front desk worker. The room service and food were bad: they hardly picked up and when they finally did answer, they were put out that you called. The food took a long time to come, wasn't average and was overpriced, esp. since there was a restaurant downstairs that had $9 daily specials that were amazing! There's a fire house down the street and medical area, so sirens and ambulances all night long, that can be heard through ear plugs. Don't get a room by the elevator if you want quiet. I was told there were no microwaves available, but after a few weeks mentioned I wish I had one, and was told they were available. Some front desk staff seem to know, some not so much. Finally, being hit on by staff is never cool, especially if you are staying long term. Overall it was a great stay and I would do it again, especially now that I know what I know.
Read more
Date of stay: February 2020
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Choose on an upper floor away from the elevators and ice machine.
See more room tips
Helpful
Share
Response from GMPhilly, General Manager at Sonesta Philadelphia Downtown
Responded May 2, 2020
Dear Valued Guest, Thank you for your review. We appreciate your comments regarding the staff and your stay. We hope to see you soon at the Sonesta Philadelphia once the hotel opens.
Read more
Liverbow wrote a review Feb 2020
28 contributions11 helpful votes
This was my first stay at this hotel. It was a great first time experience. The staff is friendly. I stayed in a suite on the 23rd floor. The room had a king size bed and a queen sleeper couch. The rooms were clean and organized. I had breakfast via room service which was very good. In fact the omelet was too much that I could not finish it. The food arrived at the time requested. Everything was hot and flavorful. I would stay here again and would recommend it.
Read more
Date of stay: February 2020
Rooms
Location
Service
Helpful
Share
Response from GMPhilly, General Manager at Sonesta Philadelphia Downtown
Responded Mar 9, 2020
Dear Liverbow, Thank you for your review. We are so pleased to read the positive comments surrounding your most recent stay. It's always great to read that we met or exceeded our guest expectations. We do pride ourselves on ensuring a well maintained and spotlessly clean hotel. It's great to hear you enjoyed our Room Service and we do agree that our food is very good and always on time! Thanks again for staying at the Sonesta Philadelphia!
Read more
BrooklynTraveler20 wrote a review Feb 2020
Brooklyn, New York27 contributions3 helpful votes
We stayed at the Sonesta for two nights on Valentine's Day/President's Day weekend. While the room was very clean, bed was comfortable, and the location was excellent, there was a door connecting our room to our neighbors on either side. This wouldn't have bothered us, except our neighbors on one side stayed up until 2AM on Valentine's Day playing music and we could hear everything from our room because of the non-soundproofed door. When I called the front desk to share this with them and ask them for earplugs, they apologized and notified us that they had run out of earplugs. I was extremely surprised and disappointed that such a large hotel would have completely run out of earplugs on Valentine's Day/a holiday weekend. As an alternative, they offered to send security up to the room, which I found to be a bit aggressive considering the noise wasn't so disruptive that it couldn't just be blocked out by earplugs. The second night, the same room stayed up until 2AM again watching TV. Anecdotally, this room also left their "Do Not Disturb" sign on their door the entire stay, which I personally found a bit strange considering it appeared they stayed up late all night, and perhaps slept all day. When I was asked how my stay was at check out, I told the concierge it was fine, but explained the above, only to have him look completely caught off guard, say "I apologize," and promptly ask if I wanted a copy of my receipt. I expected a bit more of an apology and some offering of redemption or compensation to entice us to return to a Sonesta, but unfortunately I don't think I will.
Read more
Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Make sure your room isn't connected to the neighboring rooms
See more room tips
Helpful
Share
Response from GMPhilly, General Manager at Sonesta Philadelphia Downtown
Responded Feb 19, 2020
Dear Emma W, Thank you for your review and staying at the Sonesta Philadelphia. Your feedback is extremely important to the hotel and helps us to improve our guest experience. We sincerely apologize for the inconveniences you mentioned and agree the least we could have done was to offer an apology for what you experienced. It's not like our staff to be so complacent and you can rest assured that we will review with the staff member you made mention. I will contact you via your personal email so we can resolve this issue to your satisfaction. We can only hope that you will return to allow us an other opportunity to show this was the exception not the rule.
Read more
bobbiw604 wrote a review Jan 2020
San Diego, California3 contributions
The location is excellent. Only a few blocks to Suburban Station & many good dining options nearby. My plane arrived late but the staff was very accommodating and let me sleep off the jet lag the next day. Check on Booking.com for good deals
Read more
Date of stay: December 2019Trip type: Traveled solo
Helpful
Share
Response from GMPhilly, General Manager at Sonesta Philadelphia Downtown
Responded Jan 27, 2020
Dear bobbiw604, Thanks for your review. We appreciate your wonderful comments about your stay and our staff. It's great to read that we were able to accommodate your request to sleep in. We do agree that our location is second to none when it comes to Suburban Station and dining options. Thanks again and we hope to see you soon!
Read more
Previous
PRICE RANGE
$146 - $429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza philadelphia, philadelphia crowne plaza
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
439
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sonesta Philadelphia Downtown
Which popular attractions are close to Sonesta Philadelphia Downtown?
Nearby attractions include Escape the Room Philly (0.3 miles), Cathedral Basilica of Saints Peter and Paul (0.3 miles), and One Liberty Observation Deck (0.1 miles).
What are some of the property amenities at Sonesta Philadelphia Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sonesta Philadelphia Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Philadelphia Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Sonesta Philadelphia Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sonesta Philadelphia Downtown?
Conveniently located restaurants include V Street, Vernick Food & Drink, and Gran Caffe L'Aquila.
Are there opportunities to exercise at Sonesta Philadelphia Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is Sonesta Philadelphia Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are any cleaning services offered at Sonesta Philadelphia Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Philadelphia Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Philadelphia Downtown?
The staff speaks multiple languages, including English and Spanish.