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Sonesta Philadelphia Downtown

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1800 Market St, Philadelphia, PA 19103-3725
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (397)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Philadelphia Downtown
Updated 04/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 97 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
Experience the Best of Philly during your stay at our AAA Best of Housekeeping award winning hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square. Experience professional sports and concerts at the nearby stadiums.
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Room & Suite (397)397
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast in the room
Snack bar
Vending machine
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:FREE Parking Package
2042Reviews61Q+A100Room tips
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Popular mentions
buckimom wrote a review Jun 20
springboro, oh94 contributions57 helpful votes
We were visiting family that lived in area near downtown. This hotel had a very convenient location near the train station and subways. The lobby was small and was not an area conducive to hanging out. We were fine with that. Our room was large and location was quiet. It was adequately clean and had coffee maker and fridge. We requested a microwave and it was delivered to our room within the hour. Beds and pillows were just ok. Breakfast was grab and go and rooms were only cleaned upon request. Management sent daily texts asking if we needed anything which I appreciated. For the money spent we were very satisfied with this hotel. There was a great breakfast spot near hotel called The Green Egg that had nice outdoor seating and very good menu. The possibilities were endless and would suit everyone’s tastes. Area seemed safe and was within walking distance of many points of interest and bars and restaurants. I would return.
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Date of stay: June 2021Trip type: Traveled with family
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Greg B wrote a review Dec 2020
8 contributions2 helpful votes
Hotel's Favorite
Got great deal with overnight weekend package. Nice hotel in center city. Only 5 min. from 76. Lots of places within walking distance. Valet parking included. The beds very comfortable. Nice frig. Friendly staff.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Bob Cosgrove, General Manager at Sonesta Philadelphia Downtown
Responded Dec 21, 2020
Dear Greg B, Thanks for your review and choosing the Sonesta Philadelphia. We're so pleased to read your comments and agree that we have a location that's second to none. Hopefully we will see you soon!
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yung wrote a review Jun 12
Virginia Beach, Virginia2 contributions
Check in was timely manner, but not that friendly. Got in the room to find out the shower was broken. We were on the road all day and just could not wait to wash up. The receptionist told us that it was a sold out weekend and no other room to move us. They sent a tech to replace the shower head. It worked ok but still leaking. The room was very small. The big group across our room was partying, yelling and screaming into late late almost midnight. Sadly, non of the management would take charge to keep that down. We really like Sonesta in Hilton Heads, SC, and expected this hotel would stand up to their high standard, but this location, the Sonesta rotten house square was really a big disappointment. We will not be back and will stay with the Hilton or Westin next time in Philly.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Bob Cosgrove, General Manager at Sonesta Philadelphia Downtown
Responded 1 week ago
Dear Mobile14817255286, Thank you for your review. It's unfortunate to read about your experiences and can assure you this is the exception more than the rule. We truly care about exceeding ALL guests expectations and will do whatever it takes to ensure. We apologize for not meeting your expectations will take steps to address the areas noted in your review. We can understand your comments but hope that you will give us another chance when your travels bring you back to the Philadelphia area. We are better than this and would like to have the opportunity to show you! Thank you again for choosing the Sonesta Philadelphia.
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cconnches wrote a review Jun 7
Pittsburgh, Pennsylvania105 contributions28 helpful votes
We stay in Center City Philadelphia frequently as our daughter is a student in the city. I really liked the location of this hotel. It is in Rittenhouse Square, but you enter on Market and don't have to navigate and deal with all of the traffic in the heart of the area. It was so easy to get in and out of the hotel when driving somewhere, but there was also plenty to walk to if you didn't feel like driving anywhere. The valet service was pretty efficient. The rooms were a good size and the hotel staff was friendly and helpful
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
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Response from Bob Cosgrove, General Manager at Sonesta Philadelphia Downtown
Responded 1 week ago
Dear cconnches, Thank you for your review and choosing the Sonesta Philadelphia. We are so pleased to read your comments and agree that our location is second to none in the Rittenhouse Square area. We were especially pleased to read about the hotel staff being friendly and helpful. Our goal is to exceed ALL guest expectations and we work very hard at it. Thanks again and we hope to see you soon at the Sonesta Philadelphia!
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Kala J wrote a review Jun 7
Tucson, Arizona407 contributions64 helpful votes
+1
Nice hotel in the heart of downtown, walkable, so much in a little space. I arrived and check in with Marcus was smooth but their pamphlets or hand-outs on restaurants and local amenities is out dated. I was in room 2006 overlooking the pool and an office building, nothing special. Not too close to the elevator but not too far either. The walls are pretty thin as I could hear a very loud, boisterous woman next door all weekend. My room was pretty big, the king bed massive for just lil ol me. The couch was a pull out and comfortable enough but the chair in the room was useless, too low and this ugly cow hide. I was there Friday-Monday morning, specifically to see baseball, the park isn't too far, neither is the airport but Rideshare isn't cheap! I couldn't even get a Lyft yesterday from the park back to the hotel, had to hail a cab. No airport shuttle, Ruth Chris (go somewhere else) is in the lobby and the Art Bar (limited w/COVID) but I would recommend and I'd def stay here again. There are a multitude of restaurants in the surrounding blocks as well as two CVS and a small Target.
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Date of stay: June 2021Trip type: Traveled solo
Room Tip: I'd say rent a car but parking is $50 a night here, but there are other garages around.
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Response from Bob Cosgrove, General Manager at Sonesta Philadelphia Downtown
Responded 1 week ago
Dear 994kalaj, Thank you for your review and choosing the Sonesta Philadelphia. It's great to read your comments about your stay and it looks like we met your expectations overall. Thank you for recognizing one of our staff members. We will ensure to recognize Marcus for a job well done. We understand that limited hours in the ArtBAR are inconvenient but we hope to have opened more in the near future. Thank you once again and we hope to see you soon at the Sonesta Philadelphia!
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PRICE RANGE
$146 - $429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza philadelphia, philadelphia crowne plaza
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
439
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Frequently Asked Questions about Sonesta Philadelphia Downtown
Which popular attractions are close to Sonesta Philadelphia Downtown?
Nearby attractions include Escape the Room Philly (0.3 miles), Cathedral Basilica of Saints Peter and Paul (0.3 miles), and One Liberty Observation Deck (0.1 miles).
What are some of the property amenities at Sonesta Philadelphia Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sonesta Philadelphia Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sonesta Philadelphia Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Sonesta Philadelphia Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sonesta Philadelphia Downtown?
Conveniently located restaurants include Vernick Food & Drink, V Street, and Gran Caffe L'Aquila.
Are there opportunities to exercise at Sonesta Philadelphia Downtown?
Yes, guests have access to a fitness center during their stay.
Is Sonesta Philadelphia Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are any cleaning services offered at Sonesta Philadelphia Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Philadelphia Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Philadelphia Downtown?
The staff speaks multiple languages, including English and Spanish.