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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
Hilton Garden Inn Philadelphia Center City
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1,640 Reviews from our TripAdvisor Community

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Showing 1,564: English reviews
Monroe, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent location. Parking garage very inconvenient. Very nice staff. Located near convention center and easy access to the Bug Bus Tour. Reading Terminal Market around the corner & has awesome food!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carole S
Frederikssund Municipality, Denmark
Level Contributor
343 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is a bit worn out and could use a refurb The room sizes are good and Nice amenities The breakfast is decent The gym is quite small but st least there is one There is a pool although small Service is very good and People are Nice Thomas

Helpful?
Thank henriksen2
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Nice feedback. We are glad to hear you found the service good and enjoyed the amenities. We are working on some renovation plans and hope you will come back and stay with us again. More 

Kansas City, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

I chose this hotel for it's central location however, I won't be staying there again. The breakfast isn't worth the $20 it costs, my room had a wet/moldy odor, the ceiling in the pool area leaked substantially one day when it rained and it took two calls and a visit to the front desk over a span of 2.5 hours... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennar D
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your recent stay. We are truly sorry to hear that the stay did not measure up to our typical service standards. I have personally shared your feedback with our Front Desk, Housekeeping and Engineering Teams to assure everyone understands that the service levels they provided to you were not acceptable. We have been... More 

Dayton, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I was very surprised when I walked into my room... It was not a good surprise. It was not what I expect when I book a room at a Hilton. While clean, my room was extremely outdated making it feel less clean in some ways. I'm guessing the beds were as old as the room carpet and wallpaper because it... More 

Helpful?
Thank Sarabug25
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your recent stay. We are glad to hear you found the hotel cleanliness acceptable but sorry to hear you found the accommodations dated. We are working on some continuous room renovations that will continue this winter and hope you will reconsider your decision to return. Please feel free to contact me directly at... More 

Philadelphia, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very friendly and personable staff. Located in the heart of Philadelphia, short distance to good bars and restaurants. Safe neighborhood, not too far from the airport. Made my first time in this city a great one!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Toni-Anne S
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review! We are happy to hear you enjoyed the service and location. We are also honored to have hosted your first visit to Philly! We truly hope it is the first of many! More 

Forest Hills, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was there for my half marathon (RnR Phily). I stayed one night at Garden Inn, have a very good sleep, and fully loaded for my half marathon. The garden Inn made everything very easy for me, from welcome to goodbye. And it is a good location. After my run, I can walk to Museums and Chinatown.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jun L
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the 5 Star Review! We are glad the stay was a good fit for your stay over the 1/2 marathon. We do our best to make all of our guests feel at home! We appreciate you taking the time to recognize us for it. We hope to see you again the next time your travels bring... More 

Baltimore, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Nice location and wonderful staff. Rooms and gym need to be redone, but I was told that this is anticipated to be done sometime in 2017. I would recommend this facility just based on the staff and the proximity to downtown.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer A
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Very Nice Review. We are glad you enjoyed the location and service. We are getting some new furniture for our rooms and also will start renovating our Fitness Center this winter. We hope you will come back and check out our upgrades! More 

Kansas City, Missouri
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Very disappointed in this Hilton property. The location is very close to the convention center which is the reason I chose it but the Marriott and courtyard are much nicer hotels in the same area. I have a leak in my bathroom and there is a concert leaking in the fitness center. The air-conditioner sounds like a jet engine when... More 

Helpful?
Thank thefoxtrotter
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for taking the time to share some feedback from your stay. We are truly sorry the stay did not meet your expectations and that you experienced a leak in your room. We have been able to repair the leaky water main that caused these troubles and will certainly take a look at the air conditioning unit in your... More 

Level Contributor
151 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We drove over from New York and we're very happy that we had decided on this hotel because parking was convenient (cost $34, I forgot to inquire if this was per night or like Cambria in NY which charged you every time for eg- if you arrived and parked the car you were charged; then if you wanted to take... More 

Helpful?
Thank Pajeh
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Perfect Review! We are glad to hear you enjoyed the service, restaurant and convenient self parking. We hope you will come back and see us again the next time you are in Philly! More 

New Bern, North Carolina
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

First the good it is a great location. It is right across the street to Reading Market Terminal and close to China Town and within walking distance to many of the sites. Now the bad and ugly. It needs updating. When I checked in there apparently had been issues with the water which I was not made aware of. When... More 

Helpful?
1 Thank Michele S
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the feedback from your recent stay. We are truly sorry to hear that the stay was not up to par. We work hard to provide our guests with an outstanding stay every time and are sorry to hear we did not deliver in your case. The brown water issue you experienced was a result of some... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch St, Philadelphia, PA 19107-2376
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $166 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Hilton Hotels, Priceline, Orbitz, TripOnline SA, Hotels.com, Cheap Tickets, Travelocity and Odigeo so you can book your Hilton Garden Inn Philadelphia Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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