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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
Hilton Garden Inn Philadelphia Center City
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1,604 Reviews from our TripAdvisor Community

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Showing 1,530: English reviews
baltimore, md
Level Contributor
326 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I took two of my boys for a visit to Philly to explore. They are 13 and 11. A recap on our visit... I was a little irritated that we couldn't get into our room early, or even on time. We arrived at 11 am on a Thursday, and it was not ready until AFTER check in time. But after... More 

Helpful?
Thank joeybagz312
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Great Review! We are delighted to hear you enjoyed the service and amenities at the hotel. We are sorry that we could not get you checked in a bit earlier. We were very busy last week due to a large convention in town. We are lucky to have such a central location and great neighbors... More 

East Meadow, New York
1 review
3 of 5 stars Reviewed 5 days ago NEW

Spa/ pool..filthy. gym had dangerous conditions with water leaking from the ceiling through Electric ceiling lights. Overpriced drinks and overpriced room. Inability to control thermostat in room, Room not thoroughly cleaned and bathtub bottom very unstable. Staff very friendly and helpful is the only redeeming quality besides the in-room Keurig and non powdered creamer. Would not stay here again

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mkmazz
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for taking the time to share some feedback from your recent stay. We are glad to hear you enjoyed the service but sorry to hear of your unsatisfactory experience with the pool and fitness center. We are planning some renovations to both of these areas this winter and hope you will reconsider your decision to come back and... More 

Toledo, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very comfortable. Kind staff and conveniently located. Check in process was easy. Breakfast was included and the fact it wasn't a generic continental breakfast was very pleasing. I would reserve this hotel again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve W
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Nice Review! We are glad to hear you enjoyed the service, location and breakfast in the Garden Grille. We look forward to your next visit! More 

Chester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel was ideally situated, clean and comfortable and the staff went the extra mile to make our stay most enjoyable. We used the complimentary gym and pool and this was adequate for our needs. There was complimentary coffee and tea available in the morning and real fruit flavoured water and nibbles available to help yourself at reception, a very... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank philiphE5090RP
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Excellent Review! We are glad you enjoyed the service, cleanliness and amenities including our Wednesday Manager's Reception! We appreciate the recommendation and look forward to your next visit. More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I’m torn between 3 or 4 stars. I rated it 4 because the hotel was quiet even though it was full (concrete walls maybe?) and the mattresses/beds were comfortable (not old or saggy). The door jams and baseboards had some chips in them, there was a stain on the bathroom floor, and some of the corners had dust in them.... More 

Helpful?
Thank Carly N
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the 4 Star Review. We are glad to hear that for the most part your enjoyed your week long visit to Philadelphia. We are sorry about the smoking smell. Although we are and have been 100% non-smoking for many years some guests choose to break the rules (in which case they are fined). Our staff works... More 

DELAWARE, United States
1 review
2 of 5 stars Reviewed 1 week ago

I have experience better. the location is bad it. it was an lot of noise. reported it many times it did not get any better. to be an center city hotel I was not happy with the location.I will not tell anyone to stay at that hotel in Philadelphia.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sarah F
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your recent stay. We are truly sorry to hear the noise was so troubling for you. Given our Center City location outside noise is an issue we are sometimes up against. We do offer ear plugs, white noise machines, and sleepy time tea at the Front Desk for guests who are having trouble... More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Wonderful location in the city, especially as the Reading Terminal Market was right around the corner. Rooms were very clean and nice, all staff members were cordial and helpful. We definitely stay there again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank DLeech2014
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Wonderful Revew! We are glad to hear you enjoyed the service, cleanliness, and location. We look forward to your next stay! More 

Antwerp, Belgium
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a good, basic facility. It has sober, clean rooms and an excellent wifi. The best way to start your day in Philadelphia is going to the top floor and take your breakfast with a nice view on the city.

Helpful?
Thank Dimitri381
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Good Review! We are glad to hear the hotel met your needs and you enjoyed breakfast with a view from our Garden Grille on the 10th Floor. We look forward to seeing you again the next time you are in the city! More 

1 review
5 of 5 stars Reviewed 1 week ago

My stay at the Hilton Garden Inn was a wonderful experience. The staff made me feel like a very welcomed guest, and the amenities available at this property are among the best for the price. I would recommend this hotel to anyone staying in the downtown Philadelphia area

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 117arleneb
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Wonderful Review! We are glad the staff made you feel at home and that you enjoyed the value add amenities. We appreciate the recommendation and hope to see you again soon. More 

Philadelphia, Pennsylvania
Level Contributor
124 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 1 week ago

An overpriced hotel in a city full of wonderful places to stay. The hotel shower was covered in black mold, the room was in dire need of an update and when asked to change rooms were were told that the rest of the rooms were pretty much the same. It was so bad we demanded our money back and left... More 

Helpful?
Thank Ryan H
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

We are truly sorry to hear of your poor experience during last week's convention. I am sorry that we were unable to deliver an acceptable room but glad to hear the staff was helpful in getting you relocated to a hotel which did meet your needs. We are working on some room renovations that should begin later this year. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch St, Philadelphia, PA 19107-2376
Location: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $163 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Priceline, Booking.com, Hotwire, TripOnline SA, Travelocity, Cheap Tickets, Orbitz, Odigeo, Hotels.com and getaroom.com so you can book your Hilton Garden Inn Philadelphia Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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