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Sofitel Philadelphia

3,429 reviews
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Traveler (817)
Room & Suite (508)
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Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“rittenhouse square”(304 reviews)
“chez colette”(38 reviews)
“junior suite”(120 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,429)Write a Review
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Show reviews that mention
All reviewsrittenhouse squarechez colettejunior suiteturn down serviceroom servicevalet parkingcomfortable bedcenter citylarge bathroomvery nice hotelfour seasonscentral locationlobby barfew blocksliberty bellbonjourconcierge
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1,271 - 1,275 of 3,184 reviews
Reviewed January 7, 2015

nice location. friendly service. Valet parking hikes again to $50 per night. The wifi does not work as promised. Anyway, I didn't ask for remediation because cellular data is enough for my electric devicesMore

Review collected in partnership with this hotel
Thank Zhipeng W
Response from Angela B, General Manager at Sofitel PhiladelphiaResponded January 14, 2015

Bonjour Zhipeng W, Thank you for sharing your recent experience at Sofitel Philadelphia with us. I am glad to hear that our ambassadors provided memorable service and that our downtown location was convenient for your stay. We understand that valet parking may not be what...More

Reviewed January 7, 2015

stay at hotel for a little new years eve and new years day getaway we are from phila and just love the location of the hotel near lots of dinning and shopping in the rittenhouse square area everything about the hotel was perfect staff rooms...More

Review collected in partnership with this hotel
Thank dmagic13
Response from Angela B, General Manager at Sofitel PhiladelphiaResponded January 14, 2015

Dear dmagic13, Thank you for your great review of your recent stay with us over New Years. I am so pleased that you had the opportunity to celebrate the holiday with us and hope that you took advantage of the celebration we had in our...More

Reviewed January 6, 2015

Sofitel was a great choice when we decided to celebrate our anniversary downtown. It's convienent location allowed us to walk everywhere we neded to go including dinner and the orchestra concert. The rooms were well appointed ,quiet and clean. The staff was very helpful and...More

Review collected in partnership with this hotel
Thank Hank J
Response from Angela B, General Manager at Sofitel PhiladelphiaResponded January 14, 2015

Bonjour Hank J, What a pleasure to be a part of your anniversary celebration. I am so pleased that we were able to provide a memorable experience for your special occasion. We are truly in a great location for enjoy the orchestra as both the...More

Reviewed January 6, 2015

The service was mediocre to outright bad despite being friendly. They made the reservation for the wrong date, sent the email confirmation to the wrong email address (they had the correct address on file but apparently made a typo when typing it), and when I...More

2  Thank tripstert1
Response from Angela B, General Manager at Sofitel PhiladelphiaResponded January 12, 2015

Dear tripstert1, Thank you for your detailed review of your recent stay as your comments assist us in continually making enhancements to our hotel and service. I was very disappointed to hear of your experience as that is not our standard, especially as our service...More

Reviewed January 6, 2015

I've stayed at some dozen hotels in Philadelphia, and this is my favorite. The location is great, right in the best neighborhood. The service was professional and friendly and the room was a good size. Terrific breakfast in their restaurant.More

Review collected in partnership with this hotel
Thank GRA2015
Response from Angela B, General Manager at Sofitel PhiladelphiaResponded January 14, 2015

Cher GRA2015, Thank you for naming us your favorite hotel in Philadelphia! We are fortunate to be located in the best location of the city and believe that we do indeed have large rooms especially for a downtown city hotel. I was so pleased that...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$188 - $423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#9 Family Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$188 - $423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#9 Family Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (817)
Room & Suite (508)
Dining (73)
Amenities (16)
Business Center & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
mikerobyn2014
February 12, 2018|
AnswerShow all 5 answers
Response from Dwight F | Reviewed this property |
Valet parking at the hotel is $50 per night. You do have in and out privileges.
0
Votes
luckyrabbit25
October 6, 2017|
AnswerShow all 4 answers
Response from collmc45 | Reviewed this property |
Don’t know about the baby cot but they have valet parking which is very expensive. We parked about 2 blocks away and paid $15 for overnight parking. We saved $30 plus a tip. Check around for sure.
3
Votes
Mike H
September 1, 2017|
AnswerShow all 11 answers
Response from NancyGail | Reviewed this property |
Just saw your message regarding Sofitel in Philadelphia. Free coffee is offered in lobby and I believe there are also pastries offered for free, but I am not 100% sure of the pastries. There is a beautiful breakfast... More
0
Votes
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Room Tips
"Valet parking can be a bit congested."
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"ask for city views"
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"I have found no issue with the location of any room I'm in, but get a suite if you can."
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"Be aware that if your room is not ready, the front desk will suggest a different room - for an additional $40!"
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