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Sofitel Philadelphia at Rittenhouse Square

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120 South 17th Street, Philadelphia, PA 19103-5115
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1007)
Room & Suite (327)
Dining (89)
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A note from Sofitel Philadelphia at Rittenhouse Square
Updated 02/25/21

About

#10 of 97 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Nestled between Philadelphia’s French Quarter and picturesque Rittenhouse Square in Center City, Sofitel Philadelphia at Rittenhouse Square blends French elegance with American style in the City of Brotherly Love. Our hotel’s unique style and casual sophistication starts in our breathtaking lobby, and the eclectic elegance shines in rooms and suites infused with warmth and filled with luxurious amenities. Enjoy lovely city views, French-inspired dishes, hand-crafted cocktails, and our relaxed ambiance, and let our accommodating staff tend to your every need. Whether you’re traveling for business or pleasure, Sofitel Philadelphia at Rittenhouse Square provides a refined environment in which to enjoy your stay.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Happy hour
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Safe
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, French, Spanish, Italian
4083Reviews36Q+A100Room tips
Traveler rating
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Popular mentions
Janet V wrote a review Jun 11
Hopatcong, New Jersey4 contributions
Recently stayed for two nights at the Sofitel and was very disappointed in both the hotel and the staff. They just were not welcoming or helpful. I would even say they were at times rude, from the valet, to check-in, to the housekeeping staff. Once in our room, the room was fine, but when I opened the Kuerig, it was filthy with dried tea leaves caked on the machine. It doesn't help that there was no housekeeping, room service, or restaurant or bar open, due to the pandemic. Valet parking was very expensive, many homeless on the surrounding streets and a great deal of construction going on. Would not stay here again.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Dear 101janetv, Thank you for taking the time to provide us with this very important feedback of your recent stay with us. Please allow me to express my sincere apologies for your disappointment, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have addressed these service oversights with our team. Please rest assured we have taken the necessary steps to ensure this does not occur going forward. I truly appreciate you bringing this matter to my attention. As a token of good faith, I would like to personally speak with you over the phone. Please do not hesitate to contact me directly at the hotel at your convenience. The satisfaction of our guests is of the utmost importance. We hope to have the opportunity to better serve you in the near future. Kind regards, Angela
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vehrlich wrote a review Jun 6
Larchmont, New York3 contributions4 helpful votes
Except for one lovely woman who we checked in with the desk service was terrible. No housekeeping or any amenities. Checking out they charged for 3 nights of parking instead of one. When I asked about returning the $100.00 charged for incidentals for 2 rooms I was told by an unfriendly and unapologetic woman it would take 3-5 or 7-10 days for a refund. Quality of hotel has definitely declined . Positive location and quiet room
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Stay at another hotel
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Dear vehrlich, Thank you for taking the time to provide us with this very important feedback of your recent stay with us. Please allow me to express my sincere apologies for your disappointment, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have addressed these service oversights with our team. Please rest assured we have taken the necessary steps to ensure this does not occur going forward. I truly appreciate you bringing this matter to my attention. As a token of good faith, I would like to personally speak with you over the phone. Please do not hesitate to contact me directly at the hotel at your convenience. The satisfaction of our guests is of the utmost importance. We hope to have the opportunity to better serve you in the near future. Kind regards, Angela
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Marc O wrote a review Jun 4
1 contribution
Currently writing this review from our room, Dont spend your money and stay here! They have no housekeeping, which is the case with many hotels but they dont tell you such info when booking...HOWEVER we requested new towels and soap products when we left for the day at 11am, return to the room 10hrs later and no towels or soap products. At 1030pm We call down and asked for new towel sets and soap products, they finally return with 4 bath towels and notning else. They truly dont give a hoot about anything here. Hotel is also very outdated, despite their site saying we r in a “renovated” suite, this particular property def gives the Sofitel brand a bad image! Lots of better options in Philly!
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Date of stay: June 2021Trip type: Traveled with family
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Dear agentmdo, Thank you for taking the time to provide us with this very important feedback of your recent stay with us. Please allow me to express my sincere apologies for your disappointment, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have addressed these service oversights with our team. Please rest assured we have taken the necessary steps to ensure this does not occur going forward. I truly appreciate you bringing this matter to my attention. As a token of good faith, I would like to personally speak with you over the phone. Please do not hesitate to contact me directly at the hotel at your convenience. The satisfaction of our guests is of the utmost importance. We hope to have the opportunity to better serve you in the near future. Kind regards, Angela
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Doug B wrote a review May 2021
New York City, New York23 contributions25 helpful votes
We stayed here for 2 nights and enjoyed it very much. The location near Rittenhouse Square and in the middle of the shopping/dining district is superb. The room was updated and very nice. The bathroom was large and luxurious. The pillows and bedding were not up to the standards we were expecting.
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Date of stay: May 2021
Value
Location
Service
Room Tip: high floor with view
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Charles S wrote a review May 2021
Providence, Rhode Island6 contributions6 helpful votes
We just returned from a fabulous family celebration of our daughters college graduation at the Sofitel. Despite COVID issues and restrictions, Michael Mitloff and all the fabulous staff at the Sofitel Rittenhouse, helped us organize a breakfast and dinner party, (appropriately distanced), that made us feel as if we were living in normal times once again. The food was perfect, the staff friendly and attentive, the rooms spacious and a good value relative to other hotels that we have stayed at in Philadelphia previously.
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Date of stay: May 2021Trip type: Traveled with family
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PRICE RANGE
$166 - $523 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel philadelphia, accor philadelphia hotel, philadelphia sofitel, sofitel hotel
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
306
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Frequently Asked Questions about Sofitel Philadelphia at Rittenhouse Square
Which popular attractions are close to Sofitel Philadelphia at Rittenhouse Square?
Nearby attractions include Escape the Room Philly (0.1 miles), One Liberty Observation Deck (0.1 miles), and Rittenhouse Square (0.1 miles).
What are some of the property amenities at Sofitel Philadelphia at Rittenhouse Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Philadelphia at Rittenhouse Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Philadelphia at Rittenhouse Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Philadelphia at Rittenhouse Square?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Sofitel Philadelphia at Rittenhouse Square?
Conveniently located restaurants include V Street, Gran Caffe L'Aquila, and Butcher and Singer.
Are there opportunities to exercise at Sofitel Philadelphia at Rittenhouse Square?
Yes, guests have access to a fitness center during their stay.
Is Sofitel Philadelphia at Rittenhouse Square located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are any cleaning services offered at Sofitel Philadelphia at Rittenhouse Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Philadelphia at Rittenhouse Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Philadelphia at Rittenhouse Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.