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Sofitel Philadelphia at Rittenhouse Square

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120 South 17th Street (City Center West), Philadelphia, PA 19103-5115
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (995)
Room & Suite (619)
Dining (89)
Travel safe during COVID-19
A note from Sofitel Philadelphia at Rittenhouse Square
Updated 06/08/20

About

#10 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Nestled between Philadelphia’s French Quarter and picturesque Rittenhouse Square in Center City, Sofitel Philadelphia at Rittenhouse Square blends French elegance with American style in the City of Brotherly Love. Our hotel’s unique style and casual sophistication starts in our breathtaking lobby, and the eclectic elegance shines in rooms and suites infused with warmth and filled with luxurious amenities. Enjoy lovely city views, French-inspired dishes, hand-crafted cocktails, and our relaxed ambiance, and let our accommodating staff tend to your every need. Whether you’re traveling for business or pleasure, Sofitel Philadelphia at Rittenhouse Square provides a refined environment in which to enjoy your stay.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Iron
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Spanish, Italian
4,049Reviews34Q+A100Room tips
Traveler rating
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Popular mentions
danielle w wrote a review Jan 19
1 contribution
The customer service exceeded my expectations. The front seat receptionist Tiffany was pleasant and polite. She assisted us with all of our needs in a timely and professional manner. I would highly recommend this hotel for a stay in Philadelphia.
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Date of stay: January 2021Trip type: Traveled as a couple
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Michael S wrote a review Dec 2020
1 contribution
A few weeks ago, my wife and I were welcomed to the Sofitel Philadelphia by an engaged and welcoming staff. Prior to our visit, one of the front desk associates, Tiffany, did an awesome job of answering all of my questions prior to reserving a room. Tiffany also did an awesome job of making sure that my wife would be as comfortable as possible prior to her checking-in (I had to check-in later due to work). As I checked-in, another front-desk associate, Britney, did a fantastic job of making the process seamless as I came in late into the night. She made sure that all of our needs were met and was very kind. By the time of check-out , another front-desk associate, Laborah, was very friendly and also made the process seamless. Her smile and thoughtfulness started my wife and I's day strong. Beyond the beautiful room that we stayed in, these three ladies in particular made it very hard to leave, as my wife and I contemplated other night. We look forward to coming back in the very near future and being able to experience the great customer service that the Sofitel Philadelphia had to offer.
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Date of stay: December 2020
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Batia R wrote a review Dec 2020
Los Gatos, California18 contributions24 helpful votes
We came from New York to this hotel in October. I so loved it that we came again six weeks after. And I was not disappointed! Philadelphia like most cities in the US is really hurting due to Covid. Restaurants are closed for indoor dining, museums and tourist spots are also closed. And in the middle of all the pandemic, this hotel remains open and keeps up to its reputation and standards. Not an easy job.The rooms and bathrooms are beautiful, the sundries are to die for (Lanvin) and the staff is extremely friendly. They go out of their way to make a guest feel at home. I highly recommend this hotel that on good times and bad times feels safe and enjoyable. Let's all hope we can go back to Philadelphia with no restrictions! And definitely back to this hotel.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded Dec 12, 2020
Dear batiar2015, Thank you for taking the time to share this review with us. Your feedback means the world to the team, especially during this unprecedented time. Your health, welfare, and comfort remain the top priority for us, and we take great pride in knowing you felt very safe and enjoyed your experience with us. Going above and beyond to make our guests feel at home is the kind of service we strive to be known for, and it was a pleasure to welcome you back. We hope to see you again in Philadelphia in the near future! Kind regards, Angela
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lanche1234 wrote a review Dec 2020
1 contribution
Upon arrival at your hotel I was immediately confronted with the "lock-down" procedures outside the location. After I was permitted to enter to check in I then entered an empty lobby occupied by one other guest who then REMOVED THEIR MASK AND APPROACHED ME - in spite of your plexiglass shields and facial temperature checks this one person ruined my stay BEFORE check in And then upon entering my room - in what I USED to think was one of the premier hotels in Philadelphia the ceiling above the bed had a water leak that was ATTEMPTED to be repaired but was unsuccessful - since it still LEAKED. I was extremely embarrassed and will stay at Motel 6 before I ever go back to the Sofitel but I WILL get a Covid test as a result of my encounter!
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded Dec 10, 2020
Dear lanche1234, Thank you for taking the time to provide us with your valuable feedback from your recent stay. I want you to know that your health, welfare and peace of mind are our greatest priority when you stay with us. I am so sorry this was not your perception during your visit to our hotel. Rest assured, we are following all local, state and company wide regulations in our rigorous efforts to uphold and maintain the safety and comfort of our hotel during this unprecedented time. Every ambassador and guest is required to wear a mask, and anyone seen not doing so will be addressed immediately. Please allow me to express my sincere apologies for the ceiling in your room, as this is not a reflection of our standard. I have spoken to our Director of Engineering and we have taken all measures to investigate and correct the issue. I truly appreciate you bringing this matter to my attention. Thank you for taking the time to leave your feedback, as it always helps us to improve and to learn from opportunities to better ourselves as a hotel. Kind regards, Angela
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itskwu wrote a review Dec 2020
San Mateo, California7 contributions2 helpful votes
+1
The Sofitel is definitely one of the best 4-star hotels in the Philadelphia area. I chose this hotel despite having high tiers in both Bonvoy and IHG. None of the hotels in the area (Westin, Kimpton, Notary, etc) really could compare to the Sofitel in terms of cleanliness, available amenities, and value. Overall, the entire team (including security, front desk, valet, housekeeping; with special shoutouts to Maxime and Natalie at the front desk) at this hotel is highly competent and really understands and implements the principles of hotel hospitality. 9/10 Room: plenty of closet space, spacious, tasteful decor, and very practical bathroom with shower and tub (see room for improvement) 10/10 Available in-room amenities: slippers, large fridge (not the minis), microwave, Nespresso (Vivalto lungo, appregio decaf, intense ristretto) or Keurig (green mountain coffee, tea) depending on room type 10/10 Bath amenities: Lanvin and Hermes shampoo, conditioner, body wash, and soap depending on room type. These all smell amazing!! Gym: Closed due to COVID Room for improvements: some parts of the rooms are showing signs of age and use, room gets dusty after a couple days, room is a little dim near the vanity area, office chair is not the most comfortable
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Date of stay: September 2020Trip type: Traveled on business
1 Helpful vote
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded Dec 12, 2020
Dear itskwu, I truly appreciate you taking the time to provide us with this valuable feedback! It is wonderful to know Sofitel has become your go to hotel in the city of Philadelphia. Exceptional service is what we strive to be known for, and I am delighted our entire team made you feel welcome and taken care of. I will certainly share your special shout out with Maxime and Natalie as well. I am also pleased you thoroughly enjoyed your room and the in-room amenities provided. Thank you for providing us with your room for improvement feedback, as I take these concerns ver seriously, and this allows us to continually improve our services. I want to apologize for any inconvenience this caused during your stay. Thank you again and we hope to welcome you back in the near future. Kind regards, Angela
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PRICE RANGE
$166 - $523 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel philadelphia, accor philadelphia hotel, philadelphia sofitel, sofitel hotel
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
306
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Frequently Asked Questions about Sofitel Philadelphia at Rittenhouse Square
Which popular attractions are close to Sofitel Philadelphia at Rittenhouse Square?
Nearby attractions include Escape the Room Philly (0.1 miles), One Liberty Observation Deck (0.1 miles), and Rittenhouse Square (0.09 miles).
What are some of the property amenities at Sofitel Philadelphia at Rittenhouse Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Philadelphia at Rittenhouse Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Philadelphia at Rittenhouse Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Philadelphia at Rittenhouse Square?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Sofitel Philadelphia at Rittenhouse Square?
Conveniently located restaurants include V Street, Vernick Food & Drink, and Gran Caffe L'Aquila.
Are there opportunities to exercise at Sofitel Philadelphia at Rittenhouse Square?
Yes, guests have access to a fitness center during their stay.
Is Sofitel Philadelphia at Rittenhouse Square located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are any cleaning services offered at Sofitel Philadelphia at Rittenhouse Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Philadelphia at Rittenhouse Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Philadelphia at Rittenhouse Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.