Sofitel Philadelphia at Rittenhouse Square
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120 South 17th Street, Philadelphia, PA 19103-5115
Lowest prices for your stay
$215
Free cancellation until 06/03/22
$215
$191
Booking.com$215
Travelocity$215
Priceline$215
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
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Room & Suite (345)
Dining (95)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Contactless check-out
- Individually wrapped toiletries
Updated 02/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Philadelphia at Rittenhouse Square
Updated 02/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#19 of 99 in Philadelphia
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
GreenLeaders Gold level
Nestled between Philadelphia’s French Quarter and picturesque Rittenhouse Square in Center City, Sofitel Philadelphia at Rittenhouse Square blends French elegance with American style in the City of Brotherly Love. Our hotel’s unique style and casual sophistication starts in our breathtaking lobby, and the eclectic elegance shines in rooms and suites infused with warmth and filled with luxurious amenities. Enjoy lovely city views, French-inspired dishes, hand-crafted cocktails, and our relaxed ambiance, and let our accommodating staff tend to your every need. Whether you’re traveling for business or pleasure, Sofitel Philadelphia at Rittenhouse Square provides a refined environment in which to enjoy your stay.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Safe
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, Italian
Location
Full view
100Great for walkers
Grade: 100 out of 100
377Restaurantswithin 0.3 miles
76Attractionswithin 0.3 miles
Contact
120 South 17th Street, Philadelphia, PA 19103-5115
Getting there
19th StSEPTA5 min
15th StSEPTA5 min
Rental CarsSee rental cars from $33/day
4175Reviews38Q+A100Room tips
Reviews
Traveler rating
- 2,574
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- 302
- 130
- 70
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Popular mentions
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Most Recent
Let me start with a few positives. The property is well located, housekeeping is impeccable and overall, decor is upscale (if somewhat dated). Also, we had a corner 1 bedroom suite, which is a great configuration for a family. I generally really like Sofitel properties and didn't hesitate to book even though the price point was quite close to the Ritz when I originally booked. That said, this stay was not good - from check in where we had to circle for 45 minutes just to enter the driveway for valet, due to the huge backup at the hotel, to the 2 separate consecutive occasions where they gave us demagnetized keys (20 minutes of back and forth trying to get into the room) to a phone and tv that weren't working. It turns out that a rocky check in was the least of our worries because we then proceeded to have 2 sleepless nights in the middle of a heat wave where the air condition was either rattling and whistling as loud a concert before it finally gave out and died. The room got to 76 degrees and we had headaches from the hot, sleepless night - we spent the 2 days walking around Philly like zombies without sleep. The biggest issue was how they reacted, no one took control of the situation and I spent the whole holiday calling front desk, holding for 10 minutes, re-explaining the situation to new staff with no continuity. Finally, we were offered a comped night and "upgraded" to a new room on our last night, which was actually a smaller room. Literally spent hours holding, begging for help, repacking and moving - all time we wanted to spend enjoying our holiday. Totally get that stuff breaks, but the lack of leadership and accountability shocked us - no one followed up with us, no one sent up ice and drinks while we sizzled in the room, no one left a message to let us know that the air conditioning could not be fixed - just a constant cycle of us returning to a "still" boiling room and begging for help again and again. They did comp us a few drinks and one night out of 3, but really felt like too little too late. This feels like a conference hotel that caters to expense account travellers that doesn't offer any real care or service. Just to be clear, I have never written a review like this before. I will think twice before staying at any Accor properties again despite enjoying Sofitels and Fairmonts in the past.…
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Date of stay: May 2022Trip type: Traveled
Helpful
I usually stay at 5 at at hotels only to make sure I don’t have issues with staff and service, had to stay here because of last minute booking an availability. Paid for a suite, came at 215 trying to check in and was told room wasn’t ready. I booked through AMEX which usually gives u early check in and late check out. Was told I had to pay for early check in which I didn’t understand, the front desk person was extremely rude, didn’t apologize for anything, tried to brush me off so she could get to the next person in line (line wasn’t long at all). I had bags with me and just wanted to drop them off shower and go to an event, wasn’t going to happen. I left, 2 hours later (4pm) was told that my room was ready. Came back around 6, got my keys, the room was sub par, the bed is HORRIBLE. As in sunken in and not friendly to people with any kind of back issue. They put a topper on it which did absolutely nothing for comfort. The view was TRASH, looking at another building from the 9th floor. They didn’t even put a welcome packet for me to see any I’m room dining or other items. Mini bar was already half empty and wasn’t stocked, im sure they want to charge me for items I didn’t even eat or use. Long story short I NEVER write reviews but felt compelled to do this. If u are in a pinch go ahead and stay here, but if ur used to a certain level of treatment and have any perks/aMex etc please go somewhere else, this isn’t even living up to a 4 star quality level. Service is disrespectful, beds are 10 years old and need replacing and they shouldn’t charge premium price for this level of hotel accommodations.…
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Date of stay: May 2022Trip type: Traveled
Helpful
The suite was superb, very large and reasonably priced. The staff was friendly and attentive. We had a block of rooms for a wedding. Every person who stayed raved about the hotel. It was centrally located with shopping and restaurants nearby. We would definitely return.
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Date of stay: April 2022Trip type: Traveled
Helpful
The folks at the Sofitel were fantastic and made my family feel very welcome. Rooms are great and the food was excellent. Highly recommended to stay at! It is right in the heart of center city and great valet service.
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Date of stay: May 2022Trip type: Traveled
Helpful
Really great room. Large, comfortable bed and great layout. Nice table for working, shower was fill size separate shower and AC was perfect. Definitely a great place to stay. Friendly staff from the front door to the desk. Love this place, will revisit.
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Date of stay: July 2021Trip type: Traveled
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 6 days ago
Bonjour WesleyMCPA, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Glad you were able to interact with our wonderful staff and relax in our comfortable beds! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer, General Manager
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My husband and I had a long comfortable stay. We went to the bar several nights after dinner. Sometimes alone and one night with a large group. We had spectacular service from Evan. He has extensive knowledge of wine and was friendly, informative and attentive. Thank you Evan for making our stay so enjoyable!
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: It is a very long hall. You might prefer a room closer to the elevator.
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Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Bonjour Anita, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Glad to hear you were able to interact with our wonderful staff and enjoy our delicious food & drink! Evan is a true treasure of this hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer, General Manager
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Absolutely amazing experience. The tea choices were really fantastic and the food was exquisite. But the best part was meeting and talking with Miguel. He is a fascinating person and really made us feel welcome. Definitely a 5 star experience.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Bonjour 29frankd, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Glad you were able to enjoy our wonderful tea! So happy you were able to interact with Miguel, he truly is such a special part of the hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer, General Manager
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Sofitel was sensational. Couldn’t have been happier. In addition to a gorgeous room (yes, it IS a Sofitel) the staff was terrific. The downstairs bar is percolating with energy and potent drinks The valets are tremendous. Every part of our 4 night stay was pretty much perfect. Everyone working there is clearly into doing their job and they did it wonderfully. Bravo.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Bonjour K9836THmikej, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Glad to hear you were able to interact with our wonderful staff, enjoy our lounge area, and relax in our comfortable rooms! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer, General Manager
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The hotel room was so comfortable, clean, stylish and quiet. I had no issues at all, and the front desk was very helpful. I would definitely stay here again, without a doubt. The bathroom was also clean & had all the amenities I needed. The only weird thing I noticed was the bedding - they used a top sheet on top of the mattress, not a bottom sheet. Wasn’t a deal breaker for me.
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 2 weeks ago
Bonjour Jkrogs, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Glad you were able to interact with our amazing staff and relax in our comfortable rooms! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer, General Manager
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I stayed here for a business trip in May. The hotel was beautiful, clean and in a great location. The staff was incredibly helpful. The bed was one of the most comfortable hotel beds I’ve ever slept in. Would definitely stay here again.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 2 weeks ago
Bonjour Isirianno, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Glad you were able to interact with our wonderful staff, take in the sites of the city, and relax in our comfortable rooms! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer, General Manager
Read more
PRICE RANGE
$222 - $568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel philadelphia, accor philadelphia hotel, philadelphia sofitel, sofitel hotel
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
306
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Claim Your Listing Frequently Asked Questions about Sofitel Philadelphia at Rittenhouse Square
Which popular attractions are close to Sofitel Philadelphia at Rittenhouse Square?
Nearby attractions include Escape the Room Philly (0.1 miles), One Liberty Observation Deck (0.1 miles), and Rittenhouse Square (0.1 miles).
What are some of the property amenities at Sofitel Philadelphia at Rittenhouse Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Philadelphia at Rittenhouse Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Philadelphia at Rittenhouse Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Philadelphia at Rittenhouse Square?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Sofitel Philadelphia at Rittenhouse Square?
Conveniently located restaurants include Butcher and Singer, Gran Caffe L'Aquila, and Lacroix at The Rittenhouse.
Are there opportunities to exercise at Sofitel Philadelphia at Rittenhouse Square?
Yes, guests have access to a fitness center during their stay.
Is Sofitel Philadelphia at Rittenhouse Square located near the city center?
Yes, it is 0.3 miles away from the center of Philadelphia.
Are any cleaning services offered at Sofitel Philadelphia at Rittenhouse Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Philadelphia at Rittenhouse Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Philadelphia at Rittenhouse Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.