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Sofitel Philadelphia Hotel

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2,986 Reviews from our TripAdvisor Community

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Showing 2,778: English reviews
Chicago
1 review
2 of 5 stars Reviewed yesterday NEW

I stayed at the Sofitel Philadelphia to speak at a conference that was occurring at the hotel. I had my office Federal Express (for early morning delivery) materials for my presentation on Thursday, September 22. I checked at the front desk in the a.m. before my presentation and was directed to the concierge. I checked with the concierge, who had... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sulliho
Yardley, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The reservation service was excellent. I booked it through the hotel internet site. The best part was that by registering for their club account I was able to get a discount on the room with breakfast included. The breakfast was wonderful as was the service. The location is close to most restaurants and activities. There was an occasional lovely bride... More 

Helpful?
Thank Lynne C
Level Contributor
11 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is located in the city centre, close to shopping mall. However a bit noisy as close to the street with constructions outside. Hotel offers complementary Fruits and drinks - nice! Clean room and comfortable bed, all what I need! Fast track check-out is cool!

Helpful?
Thank christina c
London, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here on Business for just one night and WOW, it truly is a great hotel for Business and Leisure. The staff are friendly and also were very helpful with information. The rooms are of a Middle Eastern Standard with plenty of room, Large bathrooms and a large shower. The bed was super comfy and the TV had plenty... More 

Helpful?
Thank ronanbarton
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher ronanbarton, Thank you for your great review! I was delighted that you enjoyed our spacious rooms and bathrooms, many TV channels, exclusively designed So-Bed, and great downtown location with Philadelphia's top shopping right outside our doors. We would love to welcome you back again the next time you are visiting our area. Merci, Angela More 

Philadelphia, United States
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

The rooms with Southern exposures have great views, some with a partial view of Rittenhouse Square's trees. The welcoming front desk staff help to make each return visit more enjoyable. Spacious rooms and a nice bar area help to make the hotel enjoyable.

Helpful?
Thank Tramble T. T
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Tramble T.T, Thank you for your great review! I was very happy to hear that you enjoyed our spacious rooms, atmosphere in our Liberte Lounge, Rittenhouse Square location, and especially that our ambassadors provided you with such a memorable experience. We would love to have you back again the next time you have the opportunity to stay over. Warm... More 

Charlotte, North Carolina
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was in town for a conference. A quick trip but I was upgraded and was impressed with the quality room service. The conference space was small but great service and convenience made up for it. Room was great with nice amenities in the room. I'd come back.

Helpful?
1 Thank HonestReviewNC
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour HonestReviewNC, Thank you for choosing Sofitel for your recent business trip to Philadelphia. I was delighted that you enjoyed both our conference rooms and your guest room along with our amenities. We eagerly await your next stay with us! Sincerely, Angela More 

New York City, New York
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are going to charge hundreds of dollars a night for a room then design it to be used properly. The room is a very good size with a large bathroom. The only mirrors are in the bathroom. The only closet is in the bathroom. The only electric outlet near an open area is in the bathroom, so if... More 

Helpful?
Thank BRIAN B
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear BRIAN B, Thank you for taking time to share your review with us. Your comments are very helpful to us as they assist us with continually making enhancements to our hotel. I was disappointed to hear that the layout of our rooms was not convenient to you as we strive to provide an efficient layout for our guests. We... More 

Bronx, New York
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

nicely done hotel, well situated, friendly and quick service, nice amenities including robe, slippers, shaving mirror. spacious bathroom. room didn't have a view but then this is downtown philly. only problem: bed was so soft I couldn't sleep. took off 2 stars because of that one thing.

Helpful?
Thank BlackPlace
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear BlackPlace, Thank you for choosing Sofitel for your recent stay in Philadelphia and for sharing your comments with us. I was sorry to hear that our bed was too soft, however, we are always able to make the bed with a bed board to create a firmer sleep upon request, and we would love love for the opportunity to... More 

Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One of the best mattresses I've ever slept on! I was there for a several day company meeting. The sentiment regarding the beds was universal among the 40+ attendees. Really can't say enough about them....none of us wanted to get up in the morning! The rest of the accommodations were excellent and the staff were very courteous. We'll be having... More 

Helpful?
Thank karen p
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour Karen P, Thank you for choosing Sofitel for your recent company meeting! I was absolutely delighted that you and all of the other meeting attendees enjoyed our exclusive So-Bed! We do our best to provide an excellent night's sleep and we're always happy to hear when we do. We eagerly await your next annual meeting! Sincerely, Angela More 

London, United Kingdom
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have stayed in this hotel several times and used to love it. My last time was already a bit disappointed, but this one was such a let down that I do not think I will return again. Location is great, room is good size and front desk people are friendly. The hotel is however in need of a renovation.... More 

Helpful?
Thank Maria M
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Maria M, Thank your for sharing your comments as they are very important to us and greatly assist us with continually making enhancements to our hotel. I was very disappointing to hear of your experience as that is not our standard. I have already shared your review with our team to ensure all areas of the hotel are continually... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $184 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, TripOnline SA, ACCOR, Orbitz, HotelTravel.com, Hotels.com, Travelocity, Odigeo and Jetsetter so you can book your Sofitel Philadelphia Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#5 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
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