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    The Ritz-Carlton, Philadelphia

    10 Avenue of the Arts, Philadelphia, PA 19102-2500
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    8/6/2017 8/7/2017
    $260
    $249
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    Traveler (419)
    Room & Suite (178)
    Dining (49)
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    Overview
    • Excellent50%
    • Very good25%
    • Average14%
    • Poor7%
    • Terrible4%
    Travelers talk about
    “city hall” (179 reviews)
    “bank building” (40 reviews)
    “club level” (61 reviews)
    Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Philadelphia
    Special Offer: Reconnect
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    The Rittenhouse Hotel
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    #1 of 86 hotels in Philadelphia
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,489)
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    There are newer reviews for The Ritz-Carlton, Philadelphia
    See the most recent reviews

    11 - 15 of 1,465 reviews

    Reviewed 5 days ago via mobile

    I walked out of this hotel ten years ago and went to the old four seasons Alas the four seasons Philadelphia is no more so I tried the Philadelphia ritz again It is even worse than I remember and an absolute disgrace to the ritz...More

    Thank Trave4
    Reviewed 5 days ago via mobile

    My husband and I stayed at the hotel for a weekend anniversary trip. The stay was amazing from start to finish. A shout-out to Bryon at the front desk for providing the most pleasant check-in experience I have ever had in my life. I had...More

    Thank ELCW11
    Reviewed 5 days ago

    Staff was indifferent throughout the stay - waiting 20 minutes for svc in lobby bar until I had to get up to find someone. After being gone almost day, I returned and the room had not been cleaned by 6 pm and I had to...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank franklino476
    Response from Darryll A, General Manager at The Ritz-Carlton, PhiladelphiaResponded 3 days ago

    Dear franklino476, Thank you for sharing your experience. I am happy to know you enjoyed your view from your guestroom window, but saddened to hear of your experience. It was clear from your feedback that we failed to deliver on basic expectations and for that,...More

    Reviewed 5 days ago

    We had a wonderful stay at the hotel. Great service, beautiful hotel. Front desk offered outstanding recommendations for dinner and fun things to see. I would highly recommend this hotel for families traveling to Philadelphia.

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank jeffwI5145YQ
    Reviewed 1 week ago via mobile

    Came here with my wife for a short birthday break. We are very frequent travelers. This is the worst Ritz Carlton and probably one of the worst service we have encountered in our extensive travels. As we came in to the hotel we were shocked...More

    1  Thank Anat D
    Response from Darryll A, General Manager at The Ritz-Carlton, PhiladelphiaResponded 3 days ago

    Dear Anat D, Thank you for sharing a review on our TripAdvisor page. I am quite sorry to read of your experience and hope that you will allow me the chance to regain our faith. I have shared your comments with our executive team and...More

    The Rittenhouse Hotel
    789 reviews
    #1 of 86 hotels in Philadelphia
     
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    2,541 reviews
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    Sofitel Philadelphia Hotel
    3,252 reviews
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    Kimpton Hotel Monaco Philadelphia
    2,571 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $278 - $573 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Philadelphia
    • #14 Luxury Hotel in Philadelphia
    • #29 Business Hotel in Philadelphia
    • #29 Romantic Hotel in Philadelphia
    • #40 Family Hotel in Philadelphia
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Marriott, Hotels.com, Priceline, TripOnline SA, Hotwire, Cancelon, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your The Ritz-Carlton, Philadelphia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia
    • Also Known As
    • Ritz-Carlton Philadelphia Hotel Philadelphia ,
    • Philadelphia Ritz Carlton ,
    • Ritz Philadelphia
    Add Photo Photos
    Traveler (419)
    Room & Suite (178)
    Dining (49)
    Hotel & Grounds (223)
    Bathroom (41)
    Business Center & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    De3zy C
    January 6, 2017|
    AnswerShow all 3 answers
    Response from Cubbob | Reviewed this property |
    I agree with the two previous answers. The front desk was extremely accommodating.
    0
    Votes
    Frances L
    January 5, 2017|
    Answer
    Response from Darryll A | Property representative |
    Good day Frances L, We do have interconnecting rooms and look forward to having you as our guest! Please reach out to us to reserve your stay and we will take great care of you and your family. Warm regards, DA
    0
    Votes
    mariettaeric
    December 11, 2016|
    AnswerShow all 5 answers
    Response from Darryll A | Property representative |
    Good day mariettaeric, We do in fact serve alcohol on our Concierge Club Lounge. We offer 5 culinary and beverage presentations, and the lounged private concierge is available to assist you with any requests including... More
    0
    Votes
    Room Tips
    "Corner rooms offer more windows and larger space"
    Read review
    "High floor with a view of the Philadelphia City Hall"
    Read review
    "Upper floors, with city hall view."
    Read review
    "underground floor! check it out!"
    Read review
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