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The Ritz-Carlton, Philadelphia

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Traveler (582)
Room & Suite (296)
Dining (50)
Overview
  • Excellent51%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible4%
Travelers talk about
“city hall”(211 reviews)
“club level”(69 reviews)
“bank building”(43 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Additional information
Offers from The Ritz-Carlton, Philadelphia
Special Offer: Treat You: Stay 3, Pay 2
Hotel deals
Offers from The Ritz-Carlton, Philadelphia
Special Offer: Treat You: Stay 3, Pay 2
Hotel deals
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Rooms
Jul 30Jul 31
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,771)
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1,740 results
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All reviewscity hallclub levelbank buildinglobby barsuperior roombeautiful hotelbeautiful lobbyluxury hotelguest roomshigh floorbroad streetcorner roomstreet noisevalet parkingfew blocksrittenhouse squareliberty bell
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1 - 5 of 1,740 reviews
Reviewed 6 days ago

Let me start out by saying we came back to Philly for a weekend due to the Ritz having major construction last year and we had a very bad experience there last year. The manger at the time asked us very nicely to come back...More

1  Thank shk524
Response from Meredith R, Director of Operations at The Ritz-Carlton, PhiladelphiaResponded 6 days ago

Dear shk524, Thank you for choosing to stay with us and for your candid feedback from your most recent stay. I appreciate hearing our guests experience, as this is how we learn and continue to grow. We apologize for failing to fall short of your...More

Reviewed 1 week ago via mobile

Overall, the hotel is quite lovely, but there was some room for improvement. My biggest issue was that the lock on my door didn’t work properly — the door wouldn’t always automatically lock when shut. I needed to pull it tight and jiggle it to...More

Thank heather j
Reviewed 1 week ago

The hotel is everything expected and then more. Lovey, well appointed rooms, nice dining and lobby experiences are super. Clean facilities and enthusiastic personnel- everything you would want for a few days away from home. Near to all of the attractions and close to the...More

Thank Jessica B
Reviewed 1 week ago

Our stay was absolutely delightful. Everyone at the hotel provided impeccable service (doormen, front desk agents, housekeeping, engineering and club lounge attendants). He was grumpy and acted a little hostile. However, that did not cloud our stay or our impression of the hotel in any...More

Thank EzeandMaria
Reviewed 2 weeks ago

Gorgeous property, classic elegance and the excellent Ritz service. Bar and restaurant had great service and food. Rooms were beautiful with a lovely view of City Hall. Mom says it was the best massage she's ever had. Everything up to Ritz standards, a very pleasant...More

Thank Mary W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Wheelchair access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Sauna
Details
Price range
$316 - $753 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Philadelphia
#16 Luxury Hotel in Philadelphia
#25 Family Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
#29 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$316 - $753 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Philadelphia
#16 Luxury Hotel in Philadelphia
#25 Family Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
#29 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (582)
Room & Suite (296)
Dining (50)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nicole M
January 1, 2018|
AnswerShow all 5 answers
Response from reismith1111 | Reviewed this property |
I cannot say for certain, however, my best guess would be “No.” This is simply because of the hotel’s location, and, the excessive amount of traffic that you are likely to incur. I’ve met NBA & NFL Teams (players and... More
0
Votes
Hockey8729
September 6, 2017|
AnswerShow all 3 answers
Response from AllanNCynthia | Reviewed this property |
It's about $50 per day. Sometimes you can have it included as part of a package deal
1
Vote
De3zy C
January 6, 2017|
AnswerShow all 4 answers
Response from AllanNCynthia | Reviewed this property |
Actually they don't monitor your room activity and besides there's so many private seating areas in the lobby. You can order snacks and drinks there too
0
Votes
Room Tips
"city view is much nicer but the noise level from the street is off the charts"
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"See if you can face City Hall"
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"Request a room on a higher floor to avoid the A/C units and roof. While the hotel is quiet, it is not a..."
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"Get a high room with a view of the city"
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