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Let me start out by saying we came back to Philly for a weekend due to the Ritz having major construction last year and we had a very bad experience there last year. The manger at the time asked us very nicely to come back...More
1 Thank shk524
Response from Meredith R, Director of Operations at The Ritz-Carlton, PhiladelphiaResponded 6 days ago
Thank you for choosing to stay with us and for your candid feedback from your most recent stay. I appreciate hearing our guests experience, as this is how we learn and continue to grow. We apologize for failing to fall short of your...More
Overall, the hotel is quite lovely, but there was some room for improvement. My biggest issue was that the lock on my door didn’t work properly — the door wouldn’t always automatically lock when shut. I needed to pull it tight and jiggle it to...More
The hotel is everything expected and then more. Lovey, well appointed rooms, nice dining and lobby experiences are super. Clean facilities and enthusiastic personnel- everything you would want for a few days away from home. Near to all of the attractions and close to the...More
Our stay was absolutely delightful. Everyone at the hotel provided impeccable service (doormen, front desk agents, housekeeping, engineering and club lounge attendants). He was grumpy and acted a little hostile. However, that did not cloud our stay or our impression of the hotel in any...More
Gorgeous property, classic elegance and the excellent Ritz service. Bar and restaurant had great service and food. Rooms were beautiful with a lovely view of City Hall. Mom says it was the best massage she's ever had. Everything up to Ritz standards, a very pleasant...More
Response from reismith1111 | Reviewed this property |
I cannot say for certain, however, my best guess would be “No.” This is simply because of the hotel’s location, and, the excessive amount of traffic that you are likely to incur. I’ve met NBA & NFL Teams (players and... More
I cannot say for certain, however, my best guess would be “No.” This is simply because of the hotel’s location, and, the excessive amount of traffic that you are likely to incur. I’ve met NBA & NFL Teams (players and coaches) at hotels on the outer perimeter of Center City, Philadelphia.