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The Ritz-Carlton, Philadelphia

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Traveler (656)
Room & Suite (335)
Dining (53)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A newly renovated neoclassical hotel set in a century-old landmark bank in downtown Philadelphia, Pennsylvania. The Ritz-Carlton, Philadelphia is a stately testament to the city and an exceptional place to experience all the city has to offer. Walk in the footsteps of America's forefathers and become a part of history. Stay in the heart of Center City and absorb the energy of the city as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Spa
Room Service
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Safe
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
369Restaurantswithin 0.3 miles
83Attractionswithin 0.3 miles
1,862Reviews
765Photos
14Q+A
100Room tips
Traveler rating
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  • 92
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Popular mentions
Bad experience checking into Ritz Carlton Philadelphia, and even worse experience with management. Hotel reservation system was down when I tried to check in last week. This was apparently due the rollout of their new “Bonvoy” website, and caused their systems to crash. I
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This is a lovely hotel in a perfect location. It was my first time staying here and I found the room to be comfortable and beautifully designed. The lobby and hotel bar area is amazing. My only complaint would be the elevators. They take forever!
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We had the privilege to stay here twice within a few weeks. All of the staff were excellent, from valet to the waiters to bell hop. They greet you with you politeness and actually have a real smile. We were surprised with a flower petal arrangement on our bed that say I love
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I have stayed at many Ritz Carlton hotels around the states and the world and I’ve never had a worse experience than the one in Philly. When I checked in I was standing with my wife. The lady at the counter made some small conversation and sent us up to our room. When we arrived
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Response from David_Ritz, Front Office Manager at The Ritz-Carlton, Philadelphia
Responded 1 week ago
Good Day, Thank you for your feedback on your most recent trip to Philadelphia. We strive to provide the finest personalized service and facilities for our guests. We are disappointed to hear that you did not receive that during your visit. I would like the opportunity to look into your stay so we can ensure the processes continue to improve. Please email me at david.locke2@ritzcarlton.com so we can further investigate all of the issues that arose.
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+4
This was my wife and I's first trip to Philadelphia as we flew in for the weekend from Atlanta to watch the Dancing with The Stars Tour at the Met. When we pulled up outside, the bell man Michael, greeted us with a smile and grabbed our bags as he ushered us inside. The
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Room 1917
Photo provided by managementThe Ritz-Carlton, Philadelphia
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I cannot say for certain, however, my best guess would be “No.” This is simply because of the hotel’s location, and, the excessive amount of traffic that you are likely to incur. I’ve met NBA & NFL Teams (players and coaches) at hotels on the outer perimeter of Center City, Philadelphia.
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It's about $50 per day. Sometimes you can have it included as part of a package deal
1 vote
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Actually they don't monitor your room activity and besides there's so many private seating areas in the lobby. You can order snacks and drinks there too
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Good day Frances L, We do have interconnecting rooms and look forward to having you as our guest! Please reach out to us to reserve your stay and we will take great care of you and your family. Warm regards, DA
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Good day mariettaeric, We do in fact serve alcohol on our Concierge Club Lounge. We offer 5 culinary and beverage presentations, and the lounged private concierge is available to assist you with any requests including arrival and departure arrangements, restaurants, theatre tickets, transportation and any other requests you may have. Please do not hesitate to contact me any time at 215-523-8240 if I can be of assistance. We hope to have you stay with us as our guest. Warm regards, DA
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"Upgrade to a suite the rooms are tiny"
"The hotel would be fabulous and worth the cost if I had been able to sleep."
"City Hall rooms provide a fabulous view, but are quite noisy, so weigh which is the more important benefit before booking."
"I got the superior King bed room in the corner area which was nice."
"Get a room far from elevator, not the noisy 910 as I had."
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PRICE RANGE
$330 - $911 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton philadelphia hotel philadelphiaphiladelphia ritz carltonritz philadelphia
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
299
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