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The Ritz-Carlton, Philadelphia

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The Ritz-Carlton, Philadelphia
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1,085 Reviews from our TripAdvisor Community

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Showing 1,065: English reviews
Westfield, New Jersey
Level Contributor
394 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is a classy hotel and outshines all around this area. I have stayed at the Courtyard Marriott and the Loews Concorde, and none of those hotels come close to this one. First, it is in a majestic, beautiful old building that used to be a bank. You walk into the hotel and are immediately in awe. Next, e customer... More 

Helpful?
Thank LKWendel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I needed to eat,rest and that is what I got. Your front desk check-in was easy. The suite was beautiful, the bed amazing- it feels as if you're sleeping on a cloud (I have to get that bed :) Beautiful bathroom. Leah & Marcus (room service) catered to my every need. Bill & Sebastian graciously helped me with my bags.... More 

Helpful?
Thank Dionne D
Brussels, Belgium
Level Contributor
139 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel for 3 nights and it was my first time staying in Philadelphia. To be honest i couldn't wish for a better location, the location is top and the building is beautiful. The hotel was before the location of the old Philadelphia stock exchange. Service in the hotel is quick, polite and professional. Everything I love.... More 

Helpful?
Thank Emmanuel V
Boca Raton, Florida
Level Contributor
199 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Let's be clear - this is a terrific hotel. From the delightful young lady, Honey, that greeted us and handled our check-in, the really, really nice guy that took care of our luggage (both in and out) the entire staff was top notch. And the hotel was beautiful, especially the public areas that recently underwent an extensive makeover. Our room,... More 

Helpful?
Thank Murray300
Los Angeles, California
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My wife and two kids flew from Los Angeles to attend a wedding that was held at this property. It was a long and exhausting trip and all we wanted to do was go to sleep. I had called to order a gallon of distilled water the day before we checked in. It was to be waiting in one of... More 

Helpful?
Thank Emersong1
Darryll A, General Manager at The Ritz-Carlton, Philadelphia, responded to this review

Dear Emersong1, Thank you for sharing your experience. I would like nothing more than the chance to speak with you over the phone. Please call me at your convenience at 215-523-8000. I hope to have the chance to talk to you and regain your faith. Warm regards, Darryll Adams More 

New Jersey
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Ritz really is beautiful and a step above other hotel chains. Lobby is very relaxing and a nice spot to meet, have drinks or a bite. Rooms are very comfortable and clean with nice appointments. Be careful to ask for a high floor if you are a light sleeper. My room was on the 8th floor with a great... More 

Helpful?
Thank BGTGNewJersey
Alexandria, Virginia
Level Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night in September for a work meeting and the hotel is fantastic! Newly renovated, the lobby is stunning and the staff couldn't have been more friendly. Great location and super easy to get to. I would definitely stay here again!

Helpful?
Thank bman6262
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Ritz Philadelphia 9/9-9/11 for my first trip to Philly and my first stay at the Ritz! Although I was celebrating a divorce, it was still a celebration and I picked the right place to stay. Ben at the front desk was helpful, friendly and provided A+ customer service. He sent up a bottle of champagne with... More 

Helpful?
Thank A TripAdvisor Member
Baltimore, Maryland
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel and very comfortable. The staff are excellent - the concierge James and the Valet Mike, took very good care of us... And we got to enjoy a wonderful weekend! Thanks to the Ritz. We were disappointed to not see the classic High Tea or Sunday Brunch, but we made do in the City! Will be back!

Helpful?
Thank Jennifer S
New York City, New York
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a birthday celebration this summer and was very pleased with the location, the rooms, and the service. I called/emailed in advance to arrange a birthday gesture in the room (champagne/chocolates) and it was executed smoothly with everything in the room upon arrival. As far as the hotel itself, the lobby is beautiful and looks like it's... More 

Helpful?
Thank Christine M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A newly renovated neoclassical hotel set in a century-old landmark bank in downtown Philadelphia. The Ritz-Carlton, Philadelphia is a stately testament to the city and an exceptional place to experience all the city has to offer. Walk in the footsteps of America's forefathers and become a part of history. Stay in the heart of Center City and absorb the energy of the city as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. ... more   less 

Additional Information about The Ritz-Carlton, Philadelphia

Address: 10 Avenue of the Arts, Philadelphia, PA 19102-2500
Location: United States > Pennsylvania > Philadelphia
Price Range: $344 - $720 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia
Hotel Style:
#8 Spa Hotel in Philadelphia
#18 Luxury Hotel in Philadelphia
#29 Business Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
#40 Family Hotel in Philadelphia
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