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    The Ritz-Carlton, Philadelphia

    10 Avenue of the Arts, Philadelphia, PA 19102-2500
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    8/6/2017 8/7/2017
    $249
    $249
    $249
    Traveler (418)
    Room & Suite (178)
    Dining (49)
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    Overview
    • Excellent50%
    • Very good25%
    • Average14%
    • Poor7%
    • Terrible4%
    Travelers talk about
    “city hall” (179 reviews)
    “bank building” (40 reviews)
    “club level” (61 reviews)
    Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Philadelphia
    Special Offer: Reconnect
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    Loews Philadelphia Hotel
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    #7 of 86 hotels in Philadelphia
     
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    Sofitel Philadelphia Hotel
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    Kimpton Hotel Monaco Philadelphia
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,475)
    Traveler rating
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    1 - 5 of 1,451 reviews

    Reviewed 2 days ago via mobile

    Came here with my wife for a short birthday break. We are very frequent travelers. This is the worst Ritz Carlton and probably one of the worst service we have encountered in our extensive travels. As we came in to the hotel we were shocked...More

    Thank Anat D
    Reviewed 2 days ago via mobile

    DO NOT STAY AT THIS HOTEL Unbelievably poor service. We were sightseeing all day and returned to our room at 6:30pm to find that the room had not been serviced - beds unmade, towels on the floor, bins full. We complained and requested that the...More

    Thank JW7464
    Response from Darryll A, General Manager at The Ritz-Carlton, PhiladelphiaResponded yesterday

    JW7464, I am saddened and truly sorry to hear of your experience. You are right in that housekeeping services are a basic expectation of any hotel, and certainly of ours. It is cleared that we have failed to deliver true service that our brand provides....More

    Reviewed 3 days ago via mobile

    The property: Entering a beautiful structure of marble columns and glass domed roof, you feel transported. It is a beautiful space that takes center stage. Doorman greet you and are quick to offer assistance, as one would expect, with another set of people opening the...More

    Thank MarkWorld
    Reviewed 4 days ago

    The hotel has nice amenities, large rooms, a beautiful interior lobby and easy access to business and tourist needs. Service is average, although front desk less than average. Room was quiet and clean, good amenities. If you are expecting club access with gold Ritz membership,...More

    Thank Ralff
    Reviewed 5 days ago

    We loved the location! It was very easy to get to the attractions from the hotel. The service was great! We had our private tour of the hotel where the staff showed us what it used to be and that was great. Hotel staff set...More

    Thank PKP114
    Loews Philadelphia Hotel
    5,047 reviews
    #7 of 86 hotels in Philadelphia
     
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    2,536 reviews
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    Sofitel Philadelphia Hotel
    3,246 reviews
    #9 of 86 hotels in Philadelphia
     
    Kimpton Hotel Monaco Philadelphia
    2,560 reviews
    #4 of 86 hotels in Philadelphia
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $281 - $557 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Philadelphia
    • #13 Luxury Hotel in Philadelphia
    • #29 Business Hotel in Philadelphia
    • #29 Romantic Hotel in Philadelphia
    • #40 Family Hotel in Philadelphia
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Marriott, Hotels.com, Hotwire, TripOnline SA, Cancelon, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your The Ritz-Carlton, Philadelphia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia
    • Also Known As
    • Ritz-Carlton Philadelphia Hotel Philadelphia ,
    • Philadelphia Ritz Carlton ,
    • Ritz Philadelphia
    Add Photo Photos
    Traveler (418)
    Room & Suite (178)
    Dining (49)
    Hotel & Grounds (222)
    Bathroom (41)
    Business Center & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Sofitel Philadelphia Hotel
    3,246 reviews
    .28 miles away
     
    Kimpton Hotel Palomar Philadelphia
    2,536 reviews
    .25 miles away
     
    Loews Philadelphia Hotel
    5,047 reviews
    .21 miles away
     
    Kimpton Hotel Monaco Philadelphia
    2,560 reviews
    .81 miles away
     
    Nearby Restaurants
    Fogo de Chao Brazilian Steakhouse
    961 reviews
    .06 miles away
    The Capital Grille
    695 reviews
    .07 miles away
    Del Frisco's
    733 reviews
    .09 miles away
    McGillin's Olde Ale House
    489 reviews
    .11 miles away
    Nearby Attractions
    Wanamaker Organ
    584 reviews
    .07 miles away
    City Hall
    985 reviews
    .09 miles away
    Masonic Temple
    449 reviews
    .15 miles away
    Dilworth Park
    106 reviews
    .10 miles away
    Ask a question
    Questions & Answers
    De3zy C
    January 6, 2017|
    Answer Show all 3 answers
    Response from Cubbob | Reviewed this property |
    I agree with the two previous answers. The front desk was extremely accommodating.
    0
    Votes
    Frances L
    January 5, 2017|
    Answer
    Response from Darryll A | Property representative |
    Good day Frances L, We do have interconnecting rooms and look forward to having you as our guest! Please reach out to us to reserve your stay and we will take great care of you and your family. Warm regards, DA
    0
    Votes
    mariettaeric
    December 11, 2016|
    Answer Show all 5 answers
    Response from Darryll A | Property representative |
    Good day mariettaeric, We do in fact serve alcohol on our Concierge Club Lounge. We offer 5 culinary and beverage presentations, and the lounged private concierge is available to assist you with any requests including... More
    0
    Votes
    Room Tips
    "Upper floors, with city hall view."
    Read review
    "underground floor! check it out!"
    Read review
    "The "01" room on each floor is the suite."
    Read review
    "Get a high floor, unless you are used to city traffic sounds"
    Read review
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