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The Windsor Suites

Booking.com$209*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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The Windsor Suites
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1,307 Reviews from our TripAdvisor Community

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Showing 1,165: English reviews
Greensburg, Pennsylvania
Reviewed July 22, 2015

Spent two nites in Philly and stayed at the Windsor Suites mid July 2015. Total was $386.72 including two days parking. (Parking in Philly, as any large City is pricey, over 40 bucks per day) The front desk staff were all very helpful and courteous. My son and I brought our bikes, which the staff promptly retrieved each morning from...

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Helpful?
Thank G S
Michael R, General Manager at The Windsor Suites, responded to this review

G S, Thank you for taking a moment to share your experience. The Schuykill River Trail is one of the truly great features of our city, and you are right it is just a 10 minute walk out of our front doors. Great for biking, hiking or jogging and takes you along the banks of the River, past the famed...

Downingtown, Pennsylvania
Reviewed July 21, 2015

Clean, roomy, great kitchen, comfortable beds, wonderful rooftop pool. Desk staff went out of their way to help us and they were so courteous. However DO NOT park in the garage (not run by Windsor). The staff gave misinformation and did not allow me to file a report after a dent was made to my car's hood. The manager still...

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Helpful?
Thank Jessica K
Michael R, General Manager at The Windsor Suites, responded to this review

Jessica K, Thank you for choosing The Windsor Suites on your recent visit. I had a chance to speak with our Garage Manager following receiving your feedback and I am under the impression you have been contacted to resolve the matter to your satisfaction. There have also been several action items put in place to ensure the best possible experience...

Hollis, New Hampshire
Reviewed July 20, 2015 via mobile

We stayed here for 4 nights while visiting Philadelphia and enjoyed our stay greatly. The hotel is located in an easily accessible part of town within walking distance to attractions. It was convenient to have a kitchen in the room, especially with kids. There was a big closet which was nice to keep all the clothes and suitcases in and...

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Helpful?
2Thank Jill C
Michael R, General Manager at The Windsor Suites, responded to this review

Jill C, Thank you for your fabulous five star review! I am thrilled to hear that your overall experience exceeded your expectations. I will be sure to pass along your comments to our team, and look forward to welcoming you back soon. Thanks again for your time and valued feedback.

Richmond, Virginia
Reviewed July 20, 2015

Stayed overnight on our way to Toronto for our anniversary. As you would expect downtown in a larger city, arrival had its challenges. Again, this is not a hotel issue. It's a large city, where do I park, where do I unload issue that happens in many big cities. Check in was a breeze thanks to Talia, who was terrific....

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Helpful?
Thank EBar31
Michael R, General Manager at The Windsor Suites, responded to this review

EBar31, Thank you for taking a moment to share your experience. I can understand the adjustment to a big city and I am thrilled to hear Talia made your arrival experience a breeze. Now that we are your "Go To" hotel in Philadelphia, we will certainly look forward to welcoming you back very soon! Many thanks for your time and...

Bournemouth, United Kingdom
Reviewed July 20, 2015 via mobile

The suites are huge and pretty good value. The bed is very comfortable and the hotel is in an excellent position. The staff are helpful. The kitchen leaves a bit to be desired as there's very limited implements and the stove has a terrible extractor fan (don't try frying anything or the fire alarm will go off) apart from that...

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Thank dan2418
Bangkok, Thailand
Reviewed July 19, 2015

I was worried when I arrived at the hotel, as entering is made far too difficult. It was raining and the entrance for cars dropping off people is in a parking garage.The attendant was gruff telling us to pull into the parking area, not the area labeled as the hotel entrance since there were two cars parked blocking the area....

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Thank sabai_sabai
Reviewed July 19, 2015 via mobile

Very nice hotel with great Irish pub for hanging out in the evening for food and drinks and great breakfast!!! We will definitely be back.. It's in the center of the city so we walked to abandoned lot of attractions, also the rooftop pool area was nice too. Family friendly, clean and spacious rooms with balcony which the kids loved..chuck

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3Thank Charles L
Monterey, California
Reviewed July 16, 2015

The reception team at The Windsor Suites made our stay. They were friendly and very helpful on arrival - speedy check in and good information on things to see and do. Check out was similarly streamlined: they accommodated a late check out and arranged transport to the airport. Zedena went out of her way to help with mailing some postcards...

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Helpful?
1Thank Mike S
Michael R, General Manager at The Windsor Suites, responded to this review

Mike S, Thank you for your wonderful five star review! I am delighted to hear our Guest Experience team provided the engaged experience you deserve, as a valued guest of our hotel. Zarena, is a tremendous team member, and thank you for taking a moment to recognize her. Thank you again for your time and feedback, we hope to welcome...

Alexandria, Virginia
Reviewed July 15, 2015

My husband and I just spend a couple of days at the Windsor Suites, and we had a terrific experience there. The room was spacious and comfortable with a full kitchen (gas stove and oven, microwave, dishwasher, fridge, dishes, pots and pans, silverware), dining area and two closets. Free Wi-Fi. AC. Large windows that actually open. Parking and breakfast extra,...

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Helpful?
2Thank VirginiaMartha
Michael R, General Manager at The Windsor Suites, responded to this review

VirginiaMartha, Thank you for your fabulous five star review! I am thrilled to hear we out team was able to provide a memorable experience. Thank you for highlighting so many aspects that make our property truly unique. Should we have the opportunity to welcome you back, we will certainly work hard to ensure your next experience is just as memorable....

Reviewed July 15, 2015 via mobile

This hotel is absolutely beautiful. You can tell renovations were recently done. We usually stay at Home2suites but they were booked so we tried this place on a whim . Let me say, we will not be going back to home2suites after staying here! Very safe, great location & the staff is so helpful & friendly. We didnt have to...

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Helpful?
2Thank jennifer c
Michael R, General Manager at The Windsor Suites, responded to this review

Jennifer C, Thank you for your amazing five star review! We are just 3 blocks from the Convention Center area, and the Home2 Suites, I am glad you found us. It is certainly great to hear that our renovations have paid off, and that you enjoyed our new lobby and corridors, as well as our recently remodeled guestrooms. Anytime your...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Location: United States > Pennsylvania > Philadelphia
Price Range: $153 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Windsor Suites 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#5 Luxury Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from The Windsor Suites staff and other travelers.
30 questions
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Questions? Get answers from The Windsor Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For a view, ask for higher floor.”
BK_Explorer122, 6 days ago | Read review
“Ask for a corner suite or a suite on the south side,great views of the cty's cultural area!”
paulasE1617CX, 1 week ago | Read review
“Gotta have a balcony”
MandiJess, 2 weeks ago | Read review
“Suites with balconies overlooking The Parkway are very nice!”
NM4PAR, 2 weeks ago | Read review
“Higher rooms have a great view of the City”
daniT7809QX, Apr 22, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$209* /night
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Hotwire.com$209
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Prices are for 1 room, 2 adults
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