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The Windsor Suites

TripAdvisor$118*
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Certificate of Excellence
04/02/2017 04/03/2017
1 room 2 adults 0 children
$125*
$118*
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The Windsor Suites
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1,258 Reviews from our TripAdvisor Community

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Showing 1,122: English reviews
La Varenne-Saint-Hilaire, France
Reviewed August 1, 2015 via mobile

I ve reserved four nights and because of a big familial problem , i have to cancel my trip , my réservation wasn t refundable , but in those special conditions they refund me so tht s why i give this title to my note.they have acted as real good human being and not only "money makers" THANK YOU VERY...

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3Thank kifran_10
Michael R, General Manager at The Windsor Suites, responded to this review

kifran_10, Even though we were not able to welcome you to the property, I am delighted to hear our team was able to accommodate you under these special circumstances. We wish you and your family the best, and hope to have the opportunity to welcome you on your next visit to Philadelphia!

Nottingham, United Kingdom
Reviewed July 29, 2015

My wife and I booked a weekend in Philadelphia to see some old friends and trek the city for a day (oh, O.K., it was a pub crawl!). From the moment we walked into the Windsor Suites (several hours ahead of check-in time), to the moment we left (several hours after check-out time), the staff (especially Jared and Thomas) were...

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Helpful?
2Thank David G
Michael R, General Manager at The Windsor Suites, responded to this review

David G, Thank you for your fantastic five star review! As someone who travels as frequently as you do, to be considered as one of the best hotels you have come across in your travels is quite a compliment! Thank you for recognizing Jared and Thomas from our Guest Experience Team. They both are exceptional at delivering warm, approachable, and...

Hazleton, Pennsylvania
Reviewed July 27, 2015 via mobile

Great hotel to stay at! Zarena is excellent at the service desk when we visited in July! She was so helpful and friendly! The whole staff is great! They made my trip comfortable. I will come back and definitely tell others. This hotel is near the historic features in Philly. We took the Phlash bus for 5.00 each for whole...

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2Thank Renay V
Michael R, General Manager at The Windsor Suites, responded to this review

Renay V, Thank you for your fantastic five star review! Zarena consistently provides personal and approachable service, and deserves all the recognition she receives from our guests. Sorry to hear you were not able to take advantage of our roof top pool. Be sure to stop in after a day of sightseeing, or for a mid morning dip next time...

Montreal, Canada
Reviewed July 26, 2015

Nice hotel, Large room, we were four persons so the extra space was appreciated. The pool on the roof was perfect at the end of the day. The parking is $40 per day. All the attaction were easy to reach. The breakfast at the Irish Pub is very expensive. The WIFI works perfectly.

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Helpful?
Thank Martin_B300367
Michael R, General Manager at The Windsor Suites, responded to this review

Martin_B300367, Thank you for choosing us on your recent visit to Philadelphia. I am delighted to hear you were able to enjoy the roof top pool, and our high speed wireless internet. Both the roof top pool and high speed wireless internet underwent substantial upgrades this year to improve our guest's experience. Our onsite restaurant Con Murphy's does offer a...

Grand Rapids
Reviewed July 26, 2015

We had such a great experience that we returned to the Windsor on the way back home during our vacation. The front desk staff was welcoming and helpful-best service we experienced during our trip this summer! The downtown location was ideal for access to what Philadelphia has to offer. The rooms were spacious, clean, and attractive. Security was great-key needed...

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2Thank James M
Michael R, General Manager at The Windsor Suites, responded to this review

James M, Thank you for your tremendous five star review! So great that we were able to accommodate you twice in one trip. Truly fantastic! Our team does a fabulous job of recognizing it is the personal interactions that make a stay truly memorable. Glad to hear we were able to make an impact on your recent visit. Thanks again...

Wilmington, Delaware
Reviewed July 23, 2015

My husband and I stayed at The Windsor Suites during an overnight getaway to Philadelphia. Our room was spacious, clean and comfortable, having been recently renovated. The staff was all very friendly and accommodating! Everyone in guest services seemed truly interested in making our stay fantastic! The lobby and guest areas had also been recently renovated with new furnishings and...

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2Thank carmel a
Michael R, General Manager at The Windsor Suites, responded to this review

Carmel a, Thank you for your fantastic five star review! I am very pleased to hear you enjoyed the quality of our new lobby and guest corridors, we could not be more pleased with the results. We certainly look forward to your next visit and thank you again for your valued feedback.

Wisconsin Rapids, Wisconsin
Reviewed July 23, 2015

This hotel was our favorite so far. Very quiet air conditioner. The little kitchen with a fridge was great to put the breakfast food in. The bed was comfortable and there was so much room to place all of our luggage and items purchased. The location was perfect with a WaWa behind the hotel and the Reading Terminal Market just...

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2Thank Alan G
Michael R, General Manager at The Windsor Suites, responded to this review

Alan G, Thank you for your great five star review! Fantastic to hear we are your favorite hotel during your summer travels. Thanks for mentioning a few of the convenient food options within just blocks of the hotel, Reading Terminal Market is always a favorite of our guests. I see you mentioned $38 cab fare from the airport, though wanted...

Greensburg, Pennsylvania
Reviewed July 22, 2015

Spent two nites in Philly and stayed at the Windsor Suites mid July 2015. Total was $386.72 including two days parking. (Parking in Philly, as any large City is pricey, over 40 bucks per day) The front desk staff were all very helpful and courteous. My son and I brought our bikes, which the staff promptly retrieved each morning from...

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Thank G S
Michael R, General Manager at The Windsor Suites, responded to this review

G S, Thank you for taking a moment to share your experience. The Schuykill River Trail is one of the truly great features of our city, and you are right it is just a 10 minute walk out of our front doors. Great for biking, hiking or jogging and takes you along the banks of the River, past the famed...

Downingtown, Pennsylvania
Reviewed July 21, 2015

Clean, roomy, great kitchen, comfortable beds, wonderful rooftop pool. Desk staff went out of their way to help us and they were so courteous. However DO NOT park in the garage (not run by Windsor). The staff gave misinformation and did not allow me to file a report after a dent was made to my car's hood. The manager still...

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Helpful?
Thank Jessica K
Michael R, General Manager at The Windsor Suites, responded to this review

Jessica K, Thank you for choosing The Windsor Suites on your recent visit. I had a chance to speak with our Garage Manager following receiving your feedback and I am under the impression you have been contacted to resolve the matter to your satisfaction. There have also been several action items put in place to ensure the best possible experience...

Hollis, New Hampshire
Reviewed July 20, 2015 via mobile

We stayed here for 4 nights while visiting Philadelphia and enjoyed our stay greatly. The hotel is located in an easily accessible part of town within walking distance to attractions. It was convenient to have a kitchen in the room, especially with kids. There was a big closet which was nice to keep all the clothes and suitcases in and...

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Helpful?
2Thank Jill C
Michael R, General Manager at The Windsor Suites, responded to this review

Jill C, Thank you for your fabulous five star review! I am thrilled to hear that your overall experience exceeded your expectations. I will be sure to pass along your comments to our team, and look forward to welcoming you back soon. Thanks again for your time and valued feedback.

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04/02/2017 04/03/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103 (Formerly Hotel Windsor)
Location: United States > Pennsylvania > Philadelphia
Price Range: $151 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Windsor Suites 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from The Windsor Suites staff and other travelers.
28 questions
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See all questions (28)

Questions? Get answers from The Windsor Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay for a suite, it's worth it!”
  • Separate bedroom area.
  • View from the balcony
 of 5 bubbles LiveLoveFabulous, 3 weeks ago | Read review
“No point in booking a balcony room because there isn't any balcony seating.”
 of 5 bubbles Alyssad08, 4 weeks ago | Read review
“You really can't go wrong no matter what room you choose.”
 of 5 bubbles Meme11221122, 4 weeks ago | Read review
“Get a parkway-view balcony if you want to watch the city like a hawk. Suburbanites should take regional rail for a super-easy trip.”
 of 5 bubbles MyRoadLessTraveled, 4 weeks ago | Read review
“Large kitchen area and balconies with great views of Ben Franklin Pkwy.”
 of 5 bubbles 1010girl, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$118* /night
View Deal
Booking.com
CheapTickets
Hotels.com$125
*Disclaimer
Prices are for 1 room, 2 adults
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