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The Windsor Suites

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The Windsor Suites
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1,089 Reviews from our TripAdvisor Community

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Showing 964: English reviews
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed three nights there. We had a good deal with bookings. Spacious room with large american bed. the pool at the roof is nice. Exposition of sun is limited though due to skyscrappers around. excellent service. breakfast at irish pub is good but poor service there

Helpful?
2 Thank donvitotonio
Michael R, General Manager at The Windsor Suites, responded to this review

donvitotonio, Thank you for your review! Always great to hear when one of our valued guests enjoyed their stay. For those looking for sunbathing by our roof top pool, ideal times vary by sun angle and consequently by time of year; though from opening (at approximately 9am) until early afternoon are the best times to spend time in the sun.... More 

Sturgis, Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I took a summer vacation to Philly and stayed at the Windsor. What a great view of the city and not bad getting to and from sites. There are stores and other conveniences for things. You will not be disappointed!

Helpful?
Thank historyexplorer
Michael R, General Manager at The Windsor Suites, responded to this review

historyexplorer, Thank you for your fabulous five star review! Glad to hear your visit to Philly was a great one, and that we could be "home base" throughout your stay. We certainly hope to see you again on your next visit to The City of Brotherly Love! Mike More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I have stayed in many hotels in Philly, and this one wins the prize for most road noise at night. It's midnight, and they have been drag racing down the street every few minutes for two hours now. I asked the desk if they ever stop, and was told, "it usually gets quiet by 1 or 2 o'clock." They also... More 

Helpful?
1 Thank Jonathan T
Michael R, General Manager at The Windsor Suites, responded to this review

Jonathan T, Thank you for your review! I am sorry to hear you experienced road noise while you were with us. As a Center City property at times there are ambient noises outside of our control, though we certainly always do our best to minimize any disturbance and do whatever possible to ensure a restful night for our valued guests.... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at the Windsor Suites during the Democratic National Convention in a King Suite. We had a full kitchen (large refrig, stove, microwave and sink, & kitchen gadgets). Although there are two good restaurants on the first floor you could literally eat in your room every meal if you liked. The suite's large living room had its own massive... More 

Helpful?
1 Thank Janthom8
Michael R, General Manager at The Windsor Suites, responded to this review

Janthom 8, Thank you for your review! We are delighted that you were able to spend such a special week with us, and hope that the week overall was just as memorable for you as it was for each of our team members. Also, glad to hear you were able to utilize our roof top pool throughout your stay. Thank... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My husband, daughter, and I stayed at the Windsor Suites for two days in August 2016 and found the hotel lacking. The service was below average. We interacted with the same person at the front desk (a woman named Feti) on check in and check out. Feti seemed starkly inhospitable for someone in the hospitality industry. On two occasions we... More 

Helpful?
2 Thank katherine A
Michael R, General Manager at The Windsor Suites, responded to this review

Katherine a, Thank you for your review! Please accept my personal apologies that your stay failed to meet expectations. I am delighted to hear that Brian was able to provide you with the service you deserve throughout your visit, though disappointed that we failed to provide you with the type of memorable stay we have become known for. We certainly... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel! We stayed there for 4 nights on August 16, for a conference. The location is very convenient , near the convention center. The room is big with nice kitchen! There is washing machine and drier on every floor. Very nice Irish bar on the first floor. The hotel stuff is very kind and helpful. We enjoy staying there... More 

Helpful?
Thank TalYana
Michael R, General Manager at The Windsor Suites, responded to this review

TalYana, Thank you for your spectacular five star review! Hope you were able to get the most out of your conference, and delighted to hear we were able to help make your visit to Philadelphia memorable. The next time your travels bring you to the area, we certainly look forward to welcoming you back. Thank you again for your time... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

I stayed there for almost 1 month in April 2016. The room was quite big, with quite a large dressing which was great considering the length of my staying. The staff was helpful, location is good. Overall, I had a great experience in all aspects.

Helpful?
Thank c_t_linr
Michael R, General Manager at The Windsor Suites, responded to this review

C_t_linr, Thank you for your incredible five star review! We appreciate hearing feedback from each of our guests, and as a long term visitor it is even more impactful to know our team was able to deliver a consistent experience across your month long stay. Thank you for your most valued comments and we hope to see you again soon!... More 

Vero Beach, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We cannot say enough about what a great value this hotel offers. The location is great, The rooms clean and roomy. The beds comfortable. The parking a value, since you can park for as long as 30 hours for $42, a real deal. The best part of this stay was a young woman who worked at the reception desk. Her... More 

Helpful?
1 Thank Libby K
Michael R, General Manager at The Windsor Suites, responded to this review

Libby K, Thank you for your fabulous five star review! Traci is someone who takes pride in serving our guests, and the genuine and authentic nature she brings on a daily basis makes an impact on so many of our guests. Thank you for your thorough and detailed comments, we hope to see you again on your next visit to... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We visited with our four children for a long weekend in August. First off, the suite had LOTS of space: large living area, huge closets, full kitchen, dining area, balcony. We stayed in a suite with two double beds and a pull out couch. There was plenty of room to also set up the travel crib for the little one... More 

Helpful?
Thank Jlamora
Michael R, General Manager at The Windsor Suites, responded to this review

Jlamora, Thank you for your superb five star review! We could not be more pleased to know that you had a wonderful visit to Philadelphia, and that our team helped played a part in making your experience memorable. Certainly look forward to welcoming you back soon. Thank you again for your most valued feedback. Mike More 

New York City, New York
Level Contributor
109 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've been coming to Philly for @6 years for work and always stay here unless it's fully booked. Location can't be beat and very convenient to have two restaurants in the first floor. There is a very nice small park and cafe across the street and a Wawa's right around the corner. The staff here are all super helpful, competent... More 

Helpful?
1 Thank arthurjunior
Michael R, General Manager at The Windsor Suites, responded to this review

arthurjunior, Thank you for your tremendous five star review! It is great to know that we have earned your loyalty through your experiences over the past 6+ years, and will work hard to continue to deliver the same memorable experiences that keep you coming back. Thank you for sharing your comments, and we will look forward to seeing you the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $168 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Windsor Suites 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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