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The Windsor Suites

Booking.com$159*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Windsor Suites
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1,306 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
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Brooklyn, New York
Reviewed 2 days ago NEW

Booked a last minute Saturday night stay at The Windsor Suites for 4 girls to stay after celebrating a friend's birthday in the city. The two "queen" suite was very clean, well appointed and spacious for the 4 of us and all of our things. We requested a higher floor for the occasion and had a nice view of the...

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Helpful?
Thank BK_Explorer122
St Antoine L'Abbaye, France
Reviewed 1 week ago

We enjoyed several days and nights before Thanksgiving to see family and we chose Wibsor Suites as we had a terrific deal! Private parking ( small extra expense) but well worth it! The Sofitel is our alternative selection a few blocks away! Well situated by Rittenhouse Square with grea dining restaurants and shops! The staff is super friendly and will...

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Helpful?
Thank paulasE1617CX
Michael R, General Manager at The Windsor Suites, responded to this review

paulasE1617CX, Thank you for your fabulous five star review! I am delighted to hear that you gave us a try and we were able to win you over with our amenities, location, and service. We certainly look forward to welcoming you back on your next visit to Center City! Mike

Portland, Oregon
Reviewed 1 week ago

This hotel was of itself a bonus on this vacation. Large, lovely, clean, great pillows. Welcoming. Knowledgeable, friendly staff. We didn't have a balcony but we did have a nice view of a leafy courtyard/fountain. Very nice. Just a couple of blocks to subway system and all other forms of transit. Just a decent walk to museums, parks. A good...

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Helpful?
Thank Becky O
Michael R, General Manager at The Windsor Suites, responded to this review

Becky O, Thank you for your superb review! I am glad to hear that your experience with us exceeded expectations, and that you enjoyed the view of Logan Square from your guestroom. We are most fortunate to be located in such a great area. Should your travels bring you back to Philadelphia, we would be delighted to welcome you back...

Ofallon, mo
Reviewed 1 week ago via mobile

Great location near green space. Within walking distance of city hall, several science museums, Reading Terminal and the observation deck. Nice front desk staff. Met interesting people in the lobby. If you plan to use the kitchen beware that ours had no silverware or serving bowls. We made do but they may have been available if we had asked. Also...

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Helpful?
Thank Kjgage
Michael R, General Manager at The Windsor Suites, responded to this review

Kjgage, Thank you for your great review! There is no excuse for no silverware or serving bowls in your guestroom kitchen, and we will ensure this is remedied immediately. Please accept my apologies for any inconvenience you experienced. Thank you for taking the time to share your experience, and we look forward to welcoming you back on your next visit...

Willimantic, Connecticut
Reviewed 1 week ago

We stayed for a brief overnight so didn't take advantage of the kitchen. It seemed very well equipped (although the coffee maker didn't work. We didn't bother to request a new one). The walk-in closet would have easily handled all our family's clothing and the room itself was clean and comfortable. I did have a bit of trouble closing the...

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Helpful?
Thank gauss_law
Michael R, General Manager at The Windsor Suites, responded to this review

gauss_law, Thank you for your great review! Sounds as though there were many positive aspects to your stay, though please accept my apologies for the issues you encountered with your coffee maker and drapes. Our engineering team will look into both issues immediately, to ensure they are resolved for future guests. Thank you for taking the time to share feedback...

Allentown, Pennsylvania
Reviewed 1 week ago

This hotel is worth every penny! The rooms are modern & huge. The doors to the balcony opened up completely. Wide open the entire width of the room, no center post at all. For my first time staying in the city, I'd go back just to stay here.

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Helpful?
Thank MandiJess
Michael R, General Manager at The Windsor Suites, responded to this review

MandiJess, Thank you for your fabulous review! We will certainly look forward to welcoming you back for another memorable experience. Thank you for your time and most valued feedback. Mike

Tampa, Florida
Reviewed 2 weeks ago

It was our first time staying at The Windsor Suites. It won't be our last. We stayed 4 nights (Thurs/Sun) during a busy time in the city. From the moment we arrived, we were greeted with smiles and a warm welcome. The Front Office staff was great all weekend - offering advice and service when needed. Housekeeping was exceptional, as...

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Helpful?
Thank NM4PAR
Michael R, General Manager at The Windsor Suites, responded to this review

NM3PAR, Thank you for taking a moment to share your fabulous five star review! When on the road, feeling at "home" is particularly impactful. I am delighted to hear that your stay exceeded expectations, and we will work very hard to continue to provide the same level of service and accommodations to each of our valued guests. We will certainly...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Visited over NFL draft weekend, and while it was a little chaotic, the staff was warm, friendly and spent time helping us with directions and recommendations. Jocelyn gave us a map of the city, highlighted the route to our evening reservations, and was, in general, a stellar customer service ambassador. We valet our car and had our bags stored on...

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Helpful?
Thank justlis67
Michael R, General Manager at The Windsor Suites, responded to this review

justlis67, Thank you for your great review! I am delighted to hear you enjoyed your stay from beginning to end, and that Jocelyn was able to provide the level of personalized service we have become known for. We hope to have the opportunity to welcome you back for another fantastic experience, should your travels bring you back to Philadelphia. Thank...

Dracut, Massachusetts
Reviewed 2 weeks ago

Would definitely book again, location was perfect for the venue we were looking for. Large rooms with great amenties. Very friendly and knowledgeable staff, one of the best experiences that I have experienced

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Helpful?
Thank marciaquirk
Michael R, General Manager at The Windsor Suites, responded to this review

marciaquirk, Thank you for your fabulous five star review! One of our core competencies is to be Best in Class in the Lifestyle space, and to hear that we were able to provide a Best in Class experience during your stay, is truly fantastic. Should your travels bring you back to Center City, we would be delighted to welcome you...

Houston, Texas
Reviewed 2 weeks ago

The Windsor is conveniently located to everything, museums, galleries, historical areas, restaurants, etc. The staff was most pleasant and helpful, and without exception had great attitudes. Will definitely stay here again.

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Helpful?
Thank mary a
Michael R, General Manager at The Windsor Suites, responded to this review

mary a, Thank you for your tremendous five star review! We will certainly look forward to welcoming you back for another personalized and engaged experience, the next time your travels bring you to Philadelphia! Thank you again for your time and most valued feedback. Mike

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Location: United States > Pennsylvania > Philadelphia
Price Range: $154 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Windsor Suites 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Cancelon, Priceline, getaroom.com, TripOnline SA and HotelsClick so you can book your The Windsor Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#5 Luxury Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from The Windsor Suites staff and other travelers.
30 questions
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Questions? Get answers from The Windsor Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For a view, ask for higher floor.”
BK_Explorer122, 2 days ago | Read review
“Ask for a corner suite or a suite on the south side,great views of the cty's cultural area!”
paulasE1617CX, 1 week ago | Read review
“Gotta have a balcony”
MandiJess, 1 week ago | Read review
“Suites with balconies overlooking The Parkway are very nice!”
NM4PAR, 2 weeks ago | Read review
“Higher rooms have a great view of the City”
daniT7809QX, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$159* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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