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The Windsor Suites

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The Windsor Suites
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1,117 Reviews from our TripAdvisor Community

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Showing 990: English reviews
Groningen, The Netherlands
Level Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Located in the centre of modern Philadelphia, the Windsor Suites offers a very pleasant and comfortable accommodation, on walking distance of all renowed Philly museums. Valet parking and check-in/reception are absolutely adequate and very friendly, and the apartment has all amenities you expect - only lacking a washing machine, but there is a shared one on every floor. The roof... More 

Helpful?
Thank GeorgeMulder
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

First visit to Philly and couldn't have picked a better hotel! Walking distance from most major attractions and convenient for public transport too. Never moved the car from the parking garage and that's a beautiful thing because I hate city driving. The staff was welcoming and helpful, especially Traci at the desk who went above and beyond to help with... More 

Helpful?
Thank Laura P
Lockport, New York
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was quiet , the hallway was clean. I liked the fact that The elevator was run by your key card, great security. The room was spacious and clean. Everyone was friendly. I employees in the parking garage was friendly and knowledgeable of the area.

Helpful?
Thank trheschke32
Level Contributor
155 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Windsor Suites are located at 1700 Benjamin Franklin Parkway, Philadelphia. Nice entrance area with seating, stairs lead up from the reception to a mezzanine level, ideal for reading, laptops, etc. The suite I occupied was spacious, clean, tidy & well designed with a king size bed, good quality mattress & linen, plump pillows. The room was well equipped with... More 

Helpful?
Thank Gregory O
Michael R, General Manager at The Windsor Suites, responded to this review

Gregory O, Thank you for your detailed five star review! I am delighted to hear all aspects of your stay with the exception of the nightly parking rate, met or exceeded your expectations. Our nightly discounted guest parking rate of $42 is inclusive of tax and includes unlimited in and out privileges. Thank you again for taking the time to... More 

Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location is superb, in between the city center, the park and university, walking distance to all major places of interest. The room was very spacious, fits all necessities. Very clean, perfect service. The only drawback was the price...

Helpful?
Thank ShmuelSh
Michael R, General Manager at The Windsor Suites, responded to this review

ShmuelSh, Thank you for your review! Our rates do vary based on availability and demand in the area so be sure to check back when your next visit brings you to the city. Thank you again for taking the time to share your experience. We certainly hope to see you again soon! Mike More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I were double booked at the Sheraton and because I have a non traditional job (market researcher for MTV) and was wearing street clothes they denied our reservation. However, I called the Windsor at 1:30am to last minute get a reservation and Thomas at the front desk not only honored their $133 a night reservation but he... More 

Helpful?
Thank Nick M
Michael R, General Manager at The Windsor Suites, responded to this review

Nick M, Thank you for your tremendous five star review! Great to hear we were able to assist during a difficult time, and thank you for taking the time to recognize Thomas for his personalized service. Should your travels bring you back to the area, we would be delighted to welcome you back for another memorable stay. Mike More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We needed to stay downtown for the Rock n Roll races. This location was perfect: Valet parking, walking distance to the PA Convention Center for packet pick-up, restaurants everywhere, and close to the starting line on race day. Museums are right down the street. Perfect! The staff was so attentive and really nice. We will be back for our next... More 

Helpful?
Thank Kim T
Michael R, General Manager at The Windsor Suites, responded to this review

Kim T, Thank you for your great five star review! We are a great location for all of the events that occur on the Parkway throughout the year, and I am glad to see you found us to be a good fit for the Rock N Roll Marathon weekend. Thank you taking the time to share your experience and we... More 

Amman, Jordan
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It is in a good location walking distance from downtown Philadelphia, average rooms definitely not what is shown in the pictures on their website, there is everything you need in the suite plus washing machines on each floor, great service. If you are counting on sleeping on the sofa bed or a rollaway bed it is not a good idea,... More 

Helpful?
Thank Rannoush26
Michael R, General Manager at The Windsor Suites, responded to this review

Rannoush26, Thank you for your review! I am sorry to hear that your overall experience was average, and that you experienced noise issues as well as an uncomfortable sofa bed in your guestroom. We are in the process of vetting options for a full property wide replacement and upgrade of our sofa beds and hope to have all units replaced... More 

Clifton Park, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

The rooms are very spacious and clean, they were actually equipped like an apartment. Hotel staff was very helpful and the location was great for the conference I attended at the Franklin Institute. I would not hesitate to stay here again.

Helpful?
Thank mimi925291
Michael R, General Manager at The Windsor Suites, responded to this review

mimi925291, Thank you for your five star review! Delighted to hear we were able to help make your conference a pleasant experience and hope to see you again the next time your travels bring you to Philly. Whether for business or pleasure! Mike More 

Annapolis, Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed at this suites hotel in downtown Philadelphia. The rooms were spacious, well designed and clean. It also had a full kitchen which we used to sample food we bought at Reading Market. Efficient and amiable staff.

Helpful?
Thank Susan T
Michael R, General Manager at The Windsor Suites, responded to this review

Susan T, Thank you for your fabulous five star review! So glad to hear you enjoyed all aspects of your stay and that our staff was able to help make your experience special. We certainly hope to see you again on your next visit to Philadelphia! Mike More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $168 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Windsor Suites 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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