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The Windsor Suites

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The Windsor Suites
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1,177 Reviews from our TripAdvisor Community

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Showing 1,047: English reviews
Oxford
Reviewed 2 days ago NEWvia mobile

Stayed in a king suite, very nice but the bathroom could have been bigger with more counter space and better ventilation. The view is fantastic, and the staff is very friendly and helpful. Our package included free parking, free full breakfast and 2 tickets to the Franklin Institute. What's not to like?! We will definitely do this again.

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Helpful?
Thank Bill C
Michael R, General Manager at The Windsor Suites, responded to this review

Bill C, Thank you for your superb five star review! It sounds as though you were able to take advantage of the unbelievable Visit Philly Overnight Package we are currently offering, and I am delighted to hear all aspects of your stay exceeded expectations. Thank you again for taking the time to share your experience. We will certainly look forward...

Washington DC, District of Columbia
Reviewed 2 days ago NEW

We booked two rooms for our family of 6. One studio suite and one large suite. Both rooms met our expectations as advertised. From Traci at the front desk to Michael at the helm, we were showered with smiles, prompt responses and, overall, a feeling of importance versus just another room number. Also, the location is excellent with access to...

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Helpful?
Thank Yaman C
Michael R, General Manager at The Windsor Suites, responded to this review

Yaman C, Thank you for your fantastic five star review! Our goal is always to offer approachable, personalized, and inventive service to each of our valued guests, and there is no better feedback than hearing we helped to make your experience memorable. With spacious studio as well as one bedroom residential style suites, we are certainly well situated to except...

Columbus, Ohio
Reviewed 3 days ago NEWvia mobile

I stayed at the Windsor Suites for 3 nights on a business trip. Check-in was easy, with a very friendly desk clerk . I stayed in an apartment like room. It was older, but very well maintained. It was exceptionally clean. It was quiet and very comfortable. The location was convenient to the convention center and many restaurants. Highly recommend...

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Helpful?
Thank Chris R
Michael R, General Manager at The Windsor Suites, responded to this review

Chris R, Thank you for your great review! I am delighted to hear we helped make life on the road easy and hopefully even a little fun. Thank you for taking the time to share your experience, and hope to see you again soon! Mike

Westfield, New Jersey
Reviewed 3 days ago NEW

Hotel had large rooms and spacious bath. decor is a bit dated but given the price (about 130) cannot be beat. Valet parking in the adjacent garage. Centrally located near center city and suburban station

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Helpful?
1Thank Nicholas K
Michael R, General Manager at The Windsor Suites, responded to this review

Nicholas K, Thank you for your review! Our rooms are certainly some of the most spacious hotel accommodations in the city of Philadelphia, and I am delighted to hear you found our location to be convenient. We hope to see you again on your next trip to our neighborhood! Mike

Lynchburg, Virginia
Reviewed 3 days ago NEW

Pros: All of the staff are extremely friendly and helpful. My room was very large, and had a full kitchen, full closet, and large desk space. I was on a higher floor, so it was very quiet. Great view. Located about a 10-minute walk away from the convention center. The adjacent restaurants are good. And as a bonus, their toiletries...

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Helpful?
Thank SarahMichelle828
Michael R, General Manager at The Windsor Suites, responded to this review

SarahMichelle828, Thank you for your great five star review! Very glad to hear we helped make your time in Philadelphia enjoyable, and hope to see you again the next time your travels bring you to Center City! Mike

Gahanna, Ohio
Reviewed 3 days ago NEW

I had a great stay at The Windsor a few weeks ago. My room was quite spacious and was VERY clean. It had a huge walk in closet, and the bed was quite comfortable. This was my first time in Philly and cannot imagine staying anywhere else. I would highly recommend. The location is great for those visiting center city...

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Helpful?
Thank Chris W
Michael R, General Manager at The Windsor Suites, responded to this review

Chris W, Thank you for your review and for your recommendation! We appreciate you taking the time to share your experience, and hope to see you again the next time your travels bring you to Philadelphia! Mike

Reviewed 6 days ago NEW

Front desk staff very attentive and helpful. One was Brian, as well as several young women who helped me with suggestions and directions including possible book stores. The garage attendant was also helpful. My only very minor kvetch was the coffee pot - one of those Keurig cup coffee pots - which challenged my limited high tech abilities. Help with...

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Helpful?
Thank ilovetotravel_8
Michael R, General Manager at The Windsor Suites, responded to this review

ilovetotravel_8, Thank you for your fantastic five star review! Sorry to hear of the trouble with your in room Keurig Coffee Maker, though very glad to hear our staff was able to quickly resolve the issue. Thank you also for mentioning Brian as well as other members of our Guest Experience Team that were able to help add a personal...

Stephens City, Virginia
Reviewed 1 week ago

The front desk staff was extremely nice and very helpful as this was a first time in Philly for me. The king bed suite was clean and very spacious. I was pleasantly surprised and pleased with my entire experience at the Windsor Suites. I would definitely stay here again.

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Helpful?
Thank Kathy S
Michael R, General Manager at The Windsor Suites, responded to this review

Kathy S, Thank you for your five star review! We were delighted to have the opportunity to welcome you to Philadelphia, and glad to hear you were pleasantly surprised with your experience. Hope to see you again for another memorable stay the next time your travels bring you to the area. Mike

New York City, New York
Reviewed 1 week ago

Stayed here over long thanksgiving weekend . Every staff member we encountered was wonderful and helpful and gracious . I have no complaints about the room it was clean and comfortable and quiet and perfect for watching the Thanksgiving day parade . Highly recommend this hotel to anyone staying with the family and wanting the best customer service available in...

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Helpful?
Thank _jdfb27
Michael R, General Manager at The Windsor Suites, responded to this review

_jdfb27, Thank you for your fantastic five star review! It is great to hear that our team helped to provide you and your family with a memorable experience this past Thanksgiving holiday. We certainly hope to have the opportunity to welcome you back each year for more memories! Mike

Reviewed 1 week ago

The staff at this hotel is top notch. From the front desk attendants, especially Tracy, to the garage attendants.They were courteous, professional and went above and beyond. The hotel was spotless and is in a perfect location. My family had the best Thanksgiving Day Parade experience here. It is now our go-to hotel in Philly.

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Helpful?
Thank Roxanne D
Michael R, General Manager at The Windsor Suites, responded to this review

Roxanne D, Thank you for your five star review! Glad to hear you and your family enjoyed your Thanksgiving Holiday and we are certainly delighted you chose to spend it with us. Thank you for taking a moment to recognize Tracy specifically for helping to provide a memorable experience throughout your stay. We hope to have the opportunity to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Location: United States > Pennsylvania > Philadelphia
Price Range: $124 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Windsor Suites 3.5*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Odigeo and Cheap Tickets so you can book your The Windsor Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#5 Best Value Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from The Windsor Suites staff and other travelers.
22 questions
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See all questions (22)

Questions? Get answers from The Windsor Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want a great view ask for the "Art Museum" facing side albeit all rooms have attractive Philly scenes.”
 of 5 bubbles 905yamanc, 2 days ago | Read review
“I was on the 16th floor, and really enjoyed the view.”
 of 5 bubbles ilovetotravel_8, 6 days ago | Read review
“Our room had a wonderful Terrace for watching the Thanksgiving giving Day Parade highly recommend asking for Terrace”
 of 5 bubbles _jdfb27, 1 week ago | Read review
“Ask for a room with a terrace nice view of Benjamin Franklin Parkway.”
 of 5 bubbles , 1 week ago | Read review
“I was on the 8th floor and it was quiet. My view was typical downtown, which was pretty at night.”
 of 5 bubbles marybetho2015, 3 weeks ago | Read review
5 of 5
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