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The Windsor Suites

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The Windsor Suites
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1,058 Reviews from our TripAdvisor Community

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Showing 943: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

For the first time being in Philly this was a perfect place to stay. It's in the middle of town and you can walk from there to anywhere else. We only stayed overnight but the room was very nice. I liked how it had a mini kitchen but we didn't get to use it. The complimentary K-cup coffee was nice... More 

Helpful?
Thank John S
Michael R, General Manager at The Windsor Suites, responded to this review

John S, Thank you for your tremendous five star review! Certainly great to hear your found our Logan Square neighborhood to be convenient and that our team helped ensure you were able to get the most out of your visit. Glad to hear you enjoyed the pool, though sorry to hear a storm cut your time short enjoying the views... More 

Ogdensburg, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My fiancé and I have been going to philly every few months for the past 3 years. We have always stayed at the double tree by Hilton in the past. This time we stayed at the Windsor suites because our friends were staying there and they wanted to take advantage of the rooftop pool on this 99 degree weekend. From... More 

Helpful?
Thank Melissa A
Michael R, General Manager at The Windsor Suites, responded to this review

Melissa A, Thank you for your superb five star review! We could not be more delighted to know that your stay from arrival through departure, was memorable on many levels. Thank you for taking a moment to recognize Zarena for her personalized and engaged customer service, she certainly takes pride in going above and beyond for our guests. Thank you... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Big city hotels with spacious rooms are not a thing of the past. Just visited Philly with my husband to attend an international convention. What a pleasant surprise to find a large room with a balcony, large closets and city views plus a full kitchen that while not totally updated is more than adequate; centrally located near interesting landmarks all... More 

Helpful?
Thank Vanessa C
Michael R, General Manager at The Windsor Suites, responded to this review

Vanessa C, Thank you for your review. I am glad to see you were pleasantly surprised by our spacious suites and studio guestrooms as our property offers some of the largest accommodations in the city of Philadelphia. Sorry to hear about the housekeeping issues in your guestroom, as well as the room for improvement on the Food and Beverage offerings... More 

Amsterdam
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel totally based on the tripadvisor rating. I am a starwoord gold member, but couldn't find a reasonably priced starwood hotel with good ratings. The Hotel was great and exceeded all my expectations. The rooms are spacious and have a kitchen which is great. Location is walking distance to all the hot spots in the city. The... More 

Helpful?
Thank Slowride50
Michael R, General Manager at The Windsor Suites, responded to this review

Slowride50, Thank you for your fantastic five star review! We could not be more thrilled that as a Starwood Gold Member you gave us a chance, and we were able to deliver on an experience that exceeded your expectations. Certainly look forward to welcoming you back! Thank you again for your time and most valued feedback. Mike More 

Haifa, Israel
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I enjoyed very much 3 vacation nights in this great hotel. The hotel is situated in the city center next to a lot of attractions in a walking distance. The staff is very nice and friendly and gives us wonderful time during our stay. The room/Suite was big, clean and equipped with all the necessary equipment to... More 

Helpful?
Thank Yganor
Michael R, General Manager at The Windsor Suites, responded to this review

Yganor, Thank you for your tremendous five star review! Glad to hear your 3 night vacation was a success. Hope to see you again very soon for your next trip to The City of Brotherly Love. Thank you again for taking the time to share your experience. Mike More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We were very pleased with this hotel. The rooms are great with walk-in closet, kitchen with a refrigerator, gas powered stove, microwave. It is centrally located with a 5-7 minute from Pennsylvania Convention Center. Even at night I didn't feel unsafe walking in the area. Would definitely go back here.

Helpful?
Thank Vensen A
Michael R, General Manager at The Windsor Suites, responded to this review

Vensen A, Thank you for your spectacular five star review! We will certainly look forward to welcoming you back on your next visit to Philly. Thank you again for your most valued feedback and enjoy the rest of your summer. Mike More 

Norfolk, Massachusetts
Level Contributor
163 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there over July 4th in a king studio with a balcony overlooking the museum area. Room was large enough for a crib, a rollaway bed and the king bed. Location is excellent, rooms were clean but the best part was the staff. Extremely friendly, helpful and remembered your name. Would definitely come back. We got the breakfast/museum/parking package... More 

Helpful?
Thank Pharmacyfrau
Michael R, General Manager at The Windsor Suites, responded to this review

PHarmacyfrau, Thank you for your fabulous five star review! It is a pleasure to hear when one of our guests enjoyed a memorable experience, and we thank you for taking the time to share your comments. Should your travels bring you back to the area, we hope to have the opportunity to welcome you back! Mike More 

Shoreline
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Yes, we are dummies/hicks who should have known better. But when you add 1/4 the price of the room for someone to move your car a couple floors up( there is no where to park on street), it needs to be made clearer for the consumer, on the bill, in hotel emails and on tripadvisor. This was the end of... More 

Helpful?
Thank Nordlaw1952
Michael R, General Manager at The Windsor Suites, responded to this review

Nordlaw1952, Thank you for your review! I am sorry to hear our nightly parking rate caught you by surprise. We ensure our parking rates are visible through all e-channels including our brand website and online travel agents, as well as quoted on phone reservations as well, so we will follow up to see where communication may have broken down. Thank... More 

Baltimore, Maryland
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a one bedroom suite. It was quite large and very comfortable for travel with a 2.5 year old. Our daughter slept in a crib in a walk-in closet. She slept great the entire trip! The full kitchen was nice for breakfasts and quick lunches. The bed was really comfortable. The living area was big and looked just... More 

Helpful?
1 Thank wyattearp220
Michael R, General Manager at The Windsor Suites, responded to this review

wyattearp220, Thank you for your review! Glad to hear that you and your family enjoyed your time in Philadelphia, and that our one bedroom suites at almost 900 square feet provided ample room for everyone to spread out and enjoy their visit. Also delighted to hear you were able to enjoy our seasonal rooftop pool! We hope to have the... More 

Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is an absolutely excellent hotel. The suites are large, clean and well equipped, the views are great, and the facilities at the hotel are perfect. The suites come with full kitchen, fridge (with freezer), microwave, coffeemaker, and pretty much anything you need, so it´s a perfect hotel if you like to have all the options you have at home.... More 

Helpful?
1 Thank NielsTroldborg
Michael R, General Manager at The Windsor Suites, responded to this review

NielsTroldborg, Thank you for your amazing five star review! From time to time we will receive great feedback on our Guest Experience Team Members, though it is exceptional to hear each and every member of our team you came in contact with, provided authentic and approachable service. We certainly hope to welcome you back on your next visit to Center... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $167 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Windsor Suites 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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