Spent two nights earlier this week at Windsor Suites. Room was spacious and very well appointed with a comfortable king-size bed, refrigerator and loads of closet space. Front desk staff was warm, friendly and in two instances went way out of their way to help us with special req…
Gabriel was such a big help for me and my boyfriend’s stay from the time we walked in all they way up until we checked out. He was so polite and treated us with amazing customer service. He respresents the Windsor hotel very well.
Upon arrival one of the guest experience ambassadors, Zarena, was more than helpful with highlighting the holiday tourist attraction as well as key spots that make Philadelphia great. The hotel staff was so warm and welcoming. The room was clean and comfy. A perfect trip!
Visited this hotel for the 1st time.Rooms are very spacious & clean
The hotel room service people are very kind, ask for Wilma and Lolita they are kind and helpful
The restaurant have very nice breakfast
I use to spend 2 hrs daily in fitness studio
The staff at The Windsor Suites deliver excellent customer service. I stayed here for a National Park Service training, which was held in the hotel's conference space. On our second day in the training, the staff left a note in the conference room to let us know they had donated …
"Rooms facing Ben Franklin Parkway have excellent view of holiday lighting. No problem with traffic noise."
"My room was extremely quiet. I slept during the afternoon and I never heard a sound."
"Rooms with a kitchenette help save on dining expenses."
"7th floor was amazingly quiet. Ice, Washers, and Dryers were right above on the 8th floor. Also, the hotel is pet friendly."
"Th Logan view is better"