My wife and I love boutique hotels, therefore we chose the Alexander Inn over the more sizable hotels in central Philadelphia. It’s saving grace was the young gentleman checking us in because it was downhill from there even though we benefited from a room choice based on his knowledge. In short I’ll limit it to 3 downsides. 1. The bed had the hard rubber consistency of a trampoline, including its bounce 2. Breakfast featured a Jimmy Johns breakfast biscuit advertised by a picture poorly ripped from the product’s cardboard box 3. It’s decor is very, very tired I see it generally gets good ratings. Each to their own I guess
We've stayed before , and will again! Location first rate, lovely rooms, cooperative staff. We had to postpone our upcoming trip. Staff was wonderful about it. Love the fact that you can actually walk from the train station. Reading Terminal also close by for delicious food.
I stayed in a twin room that was just perfect for one. It was very clean and comfortable, with three windows in a bay arrangement. The ice machine and fitness center are in the lower level, and breakfast is served continental style with fresh fruit, boxed cereal, and wrapped pasteries. I would stay here again.
We had the option between this quaint little hotel and the very nice Marriott, at a smoking deal of the same price. We chose this adorable property based on photos and reviews, and we were not disappointed. Our reservationist was nervous that myself, my 14 year old, and my 1 year old would not fit in the small room, but there was more than enough space. The front desk agent even brought us a crib when I forgot my pack n play. The staff was all so great and accommodating. They seemed like they enjoyed being there and genuinely enjoyed helping guests. My daughter and I used the workout facility and the computers at night. The equipment was surprisingly modern and updated. The breakfast was a little different due to COVID, but we reserved a time and had no problems. My kids weren’t ready to come down quite yet, so the gentleman at the front desk brought me a wicker tray and let me load it up for the kids so I could let them eat in their room. I’m used to a memory foam mattress, and the mattresses here are more stiff, but it actually felt wonderful on my back after spending the day walking around. The location is perfect. As other reviewers pointed out, it’s right in the middle of everything. We walked to a few parks and the splash pad at the capitol building, and to the huge Macy’s, which was the first department in the US. I would definitely stay here again, alone or with my family. I highly recommend this property over any chains. You can stay at a Doubletree anywhere, The Alexander is a true Philly experience.…
We stayed here before and were quite pleased with our stay. I couldn’t believe our room this time. Very hot when we entered. Called the desk and we were told we had no control over the temperature. They suggested we open a window. No chair in the room. There was a bench to use when we raised the fold down table. This made it very difficult to navigate an already small space. Electric outlets were inconveniently located in the baseboard. Using meant getting on one’s hands and knees. We will probably stay here again when in Philly but will ask many more questions about the room. The location is great. You can walk almost anywhere. The staff is extremely pleasant and helpful. I am sorry to have to give a poor review but we were unpleasantly surprised by our accommodations.