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Sheraton Philadelphia Society Hill Hotel

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Sheraton Philadelphia Society Hill Hotel
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888 Reviews from our TripAdvisor Community

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Reviewed July 11, 2015 via mobile

While this is a quite nice hotel located near alot of history it didn't live up to my expectations rods time. Our room was small and i was charged for things i was told i wouldn't have to. Very disappointed.

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1Thank Mida C
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for any issues you experienced during your stay with us. We hope that you will give us another chance and let us exceeds your expectations.

Pittsburgh
Reviewed July 9, 2015

We had a wonderful stay at this hotel. It was extremely clean, and everyone there was very pleasant (including the housekeeping staff, who always had a kind "hello" for us in the hallways!) The location was excellent, and we were able to walk to Chinatown for dinner, Independence Square for sightseeing, and Penn's Landing for a fun evening experience. We...

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Thank stevensteph
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill on your trip to Philadelphia! We thank you for your wonderful comments and appreciate you taking the time to review our hotel. Please come back and stay with us the next time you visit.

Downingtown
Reviewed July 8, 2015

Our family of 4 booked adjoining rooms on the Club level (third floor). We used our Starwood Preferred Guest card and very definitely felt well received. We appreciated the extra perks, including snacks and beverages that were provided in the Club room. The hotel's location cannot be beat. We just loved our visit. Being able to walk to so many...

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Thank ReggieDowningtown
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you so much for taking the time to review your stay with us! We are very lucky to be in such a nice location with so many historical sites just a few steps away! We are glad you enjoyed our club rooms! Please come back and stay with us again soon.

Nashville, Tennessee
Reviewed July 8, 2015

I attended a conference at this hotel and was pleased with my stay. The staff was friendly, rooms clean, and it was great to be within walking distance of restaurants as well as so many historical locations.

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Thank windycityjp
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you so much for taking the time to review your stay with us! We are very lucky to be in such a nice location with so many historical sites just a few steps away! We are glad you enjoyed your stay with us. Please come back and stay with us again soon.

Alexandria, Virginia
Reviewed July 6, 2015

This is a plesant hotel, convenient (for us) to family and to the historic area. However, we encountered too many glitches along the way--or too many for a quality hotel. One key card didn't work and had to be replaced. The coffee maker didn't work and required replacement. A room service menu item, though quite good, was not as described....

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Thank Ceilidh19
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

We apologize for any issues you may have experienced during your stay with us. We value all of our clients. Thank you for taking the time to bring these items to our attention. Please reach out to Jordan Kaley our Front Office Manager at 215-238-6000, she will be more than happy to help you resolve any issues you had while...

Reviewed July 2, 2015

While in Philly for a work conference, I had the opportunity to stay at this excellent little hotel right near Center City. Aside from the fact that it was spotless, quiet and filled with excellent and helpful staff, the hotel is near Penn's Landing, local restaurant and 10-15 minute walk to the sights of revolutionary-era Philadelphia. Perfect place to stay...

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3Thank Bpg459
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you so much for taking the time to review your stay with us! We are very lucky to be in such a nice location with so many historical sites just a few steps away! Thank you for the positive comments ! We are glad you enjoyed your stay with us. Please come back and stay with us again soon.

Salisbury, MD
Reviewed July 1, 2015 via mobile

I liked this hotel a lot. We were in town for the ISTE conference. it wasn't really convenient for the convention center but I love the location. It's near the river and part of old town Philly. Close to so many historic places. I didn't do anything in the hotel other than sleep but my room was great except for...

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1Thank Chris C
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill while attending the ISTE Conference ! We thank you for your comments and appreciate you taking the time to review our hotel. Please come back and stay with us the next time you visit.

Delray Beach, Florida
Reviewed June 28, 2015 via mobile

Stayed one night at the Society Hill Sheraton, which has been remodeled and modernized. It was very busy on a Saturday night with a private party in the lobby, but front desk service prompt. Great location to explore the historic sites and nice, comfortable sized rooms. There is a bar /restaurant in the lobby as well as a Starbucks for...

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1Thank ggtravelgirl
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill on your trip to Philadelphia! We thank you for your wonderful comments and appreciate you taking the time to review our hotel. Please come back and stay with us the next time you visit.

Philadelphia, Pennsylvania
Reviewed June 26, 2015

We love the modern yet sophisticated property nestled comfortably in a historic district just walking distance away from everything great Philadelphia has to offers. The staff is extremely attentive and delivers world-class customer service every time. We love the Club Lounge and can’t say enough good things about the locally brewed beers in the Taste Bar. We are always pleased...

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Helpful?
Thank Jennifer K
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for your feedback and your positive comments about our staff. We strongly feel our staff is our best asset. They care from the time you make your reservation to the check in process and throughout your stay. Our staff prides themselves to ensure all of our guests have created great memories of their experience with us! We are...

New York City, New York
Reviewed June 25, 2015

I've stayed at this hotel twice over the last 2 months and had great experiences! Staff is friendly and very responsive to requests. The hotel itself is clean, quiet and I appreciate the close proximity to restaurants etc on Market Street. After staying at the Downtown Sheraton several times, Society Hill property is far superior and worth the extra spend...

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Thank carolindW8044KD
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill on your trip to Philadelphia! We thank you for your wonderful comments and appreciate you taking the time to review our hotel. Please come back and stay with us the next time you visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sheraton Society Hill Hotel is near Independence Hall, the Liberty Bell, the National Constitution Center, Independence Visitors Center and Penns Landing. Our Philadelphia hotel has 17 meeting spaces ... more   less 

Additional Information about Sheraton Philadelphia Society Hill Hotel

Address: One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106-3939
Location: United States > Pennsylvania > Philadelphia
Price Range: $180 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Philadelphia Society Hill Hotel 4*
Number of rooms: 364
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Also Known As:
Sheraton Society Hill Hotel Philadelphia
Sheraton Hotel Philadelphia
Sheraton Philadelphia
Philadelphia Sheraton
Hotel Style:
#18 Luxury Hotel in Philadelphia
#27 Business Hotel in Philadelphia
#34 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Philadelphia Society Hill Hotel staff and other travelers.
15 questions
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Questions? Get answers from Sheraton Philadelphia Society Hill Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed in south side room. Had nice southern views of skyline and war memorial.”
 of 5 bubbles StealthAvi, 2 weeks ago | Read review
“Parking is pricey.”
 of 5 bubbles Goldendeed, 4 weeks ago | Read review
“Be careful with valet”
 of 5 bubbles CristalPackers, Feb 2, 2017 | Read review
“Don't know, we were only there 1 night”
 of 5 bubbles jefferyp2017, Jan 29, 2017 | Read review
“If you are going to use the Sheraton Club, it is on the 3rd floor.”
 of 5 bubbles BradleyFL, Jan 16, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question