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Philadelphia Marriott Old City

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One Dock Street, Philadelphia, PA 19106
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (31)
Room & Suite (45)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Philadelphia Marriott Old City
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Embark on a historic adventure in the heart of Philadelphia, Pennsylvania's historic district when you stay at Philadelphia Marriott Old City. Our hotel in downtown Philadelphia offers spacious and well-appointed guest rooms as well as enjoyable amenities like on-site dining and exemplary meeting spaces. Right outside of our front doors, you're on your way to the city's best attractions, which are all just moments away. Visit the Liberty Bell, National Constitution Center and Betsy Ross House, all within a few steps of our hotel.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Paid wifi
Coffee shop
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Cable / satellite TV
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Hotel links
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74Reviews4Q+A7Room tips
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Popular mentions
Jarod M wrote a review Jan 6
Seattle, Washington894 contributions125 helpful votes
+1
This is a great hotel. Pretty slow right now, but the lobby is beautiful and well appointed. The front desk staff was extremely friendly and super helpful on things to do in the area. They gave me directions on where to run, and where to get good food. The rooms are very comfortable and clean. Modern and bright. I was in room 3116, which was in good shape, however the clock was broken (entire top was broke off.... not sure why housekeeping didnt catch it). Also a little surprised, no wash cloths in the room, especially when the hotel is 80% empty, I know they couldn't be out of them. But thats the only complaints I Have. I had a great night sleep.
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Date of stay: January 2021
Value
Rooms
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Trip type: Traveled on business
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fall987 wrote a review Nov 2020
Sewell, New Jersey103 contributions63 helpful votes
I needed a place to sleep during the day near my job. I checked w old city Marriott and they offered this. I had a 2 queen room. While the room very not large there was plenty of room to walk around the beds. There was an elevated bar area with a stool perfect for working on your laptop with 4 USB ports There was a small frig and keurig machine. I was up in the fourth floor and heard nothing. The bed was super comfortable. I had a large walk-in shower with sprayer. The bathroom in general was surprisingly large. My rate was for 6a to 4p. I spoke with the desk clerk and asked if I could stay till 5pm since my job started at 7pm. They were able to accommodate my request without any hassle. The lobby is spacious and well appointed. Unfortunately because of the pandemic the restaurant isn’t open but there is a nice Starbucks as part of the lobby. They have room service available 5p to 10 p.There are parking garages about a five minute walk away or valet is $50. The hotel is perfect if u want to see the revolutionary sites which are a few minutes walk or penns landing. There are restaurants again a few minutes away. The staff were very professional and polite. I appreciated their being willing to accommodate my stay request. Would def stay here again if I needed a hotel in Philadelphia
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Date of stay: November 2020Trip type: Traveled on business
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mrmarutiak wrote a review Oct 2020
Clarkston, Michigan157 contributions111 helpful votes
This was my first adventures out from the pandemic. The hotel is centrally located and within walking distance to many historical sites, pubs, and restaurants (many had outdoor seating - which was a requirement), and sanitizers located everywhere in the lobby and floors. The rooms were nice...although my room was not serviced well...floor was never vacuumed. The only benefit to the hotel I found was the location. Hotel has no operating morning restaurant, parking is a joke at $50/night, $5 cup of coffee at mini Kiosk, and no benefits for Marriott Bonvoy Members. Staff was nice and helpful. My suggestion not worth paying the Marriott price for just a room. There are many economical hotels in the area which probably offer just as nice rooms.
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Date of stay: October 2020
Value
Rooms
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2 Helpful votes
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Response from Kristin Riccobene, Guest Services / Front Office at Philadelphia Marriott Old City
Responded Oct 19, 2020
Thank you for choosing to stay with us at the Marriott Old City during your recent visit to Philadelphia! We truly value you as our guest and appreciate your business. I also appreciate you taking the time to share your experience regarding the cleanliness in your guest room and the amenities offered at the hotel. I have shared your feedback with the appropriate hotel team members so we can work to avoid a similar guest experience in the future. I hope you give us another try should you return to Philadelphia!
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Sally C wrote a review Oct 2020
3 contributions
A weekend away with a girlfriend to relax, walk around the riverfront, enjoy some delicious food and learn about history of the area, was so refreshing.... and, much needed. Thank you to all of the staff for your friendliness and warm smiles. Al, at the door, and Eric, at the front desk, deserve an extra thanks. Our double room was simple and clean. We used the room fridge for snacks that we brought. Because of Covid restrictions, amenities were limited. But, we understood that and adapted. The location of this Marriott is perfect. A friend gave us a self-guided online tour link for Society Hill. It takes a few hours and is a delightful way to get to know the history of the area. The Happy Hour small plate meal we had at Positano Coast, a block away, was the delicious. Coming back to our room to kick our feet up and relax was a pleasure. Hand sanitizer stations are numerous throughout the hotel. I'll be back... hopefully sooner rather than later.
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Date of stay: September 2020
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wdonovan wrote a review Sep 2020
24 contributions14 helpful votes
Then Marriott bought it from Sheraton. Tripadvisor purged all the old reviews which showed the massage decline in the hotel's performance. If you read reviews you can see the negative ones are starting to return. Service is nonexistent. Nearly all the employees try their hardest to let you know they don't care. Prices went up. They were high before but the hotel was worth it to us. I just booked at the Penns Landing Hilton after decades of staying exclusively at this hotel.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: Choose a room in a different hotel
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Response from Ken Newhart, Guest Services / Front Office at Philadelphia Marriott Old City
Responded Oct 1, 2020
Hello wdonovan, thank you for taking the time to tell us of your experience recently. I am so sorry to hear it has not been positive recently. I would love to find out more specifics regarding your experiences, if you could reach out to me directly I'm sure we can prove service is very much a priority. Once again, we appreciate your loyalty in the past and hope to be able to win you back over! Thank you
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Previous
PRICE RANGE
$153 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton society hill hotel philadelphia, sheraton hotel philadelphia, sheraton philadelphia, philadelphia sheraton
FORMERLY KNOWN AS
Sheraton Philadelphia Society Hill Hotel
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center East
NUMBER OF ROOMS
364
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Frequently Asked Questions about Philadelphia Marriott Old City
Which popular attractions are close to Philadelphia Marriott Old City?
Nearby attractions include Olde City Escape Games (0.2 miles), Kick Axe Throwing Philadelphia (0.3 miles), and Independence National Historical Park (0.2 miles).
What are some of the property amenities at Philadelphia Marriott Old City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Philadelphia Marriott Old City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Philadelphia Marriott Old City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Philadelphia Marriott Old City?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Philadelphia Marriott Old City?
Conveniently located restaurants include Zahav, Keating’s Rope & Anchor Bar + Kitchen, and The Franklin Fountain.
Are there opportunities to exercise at Philadelphia Marriott Old City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Philadelphia Marriott Old City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Philadelphia Marriott Old City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Philadelphia Marriott Old City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Philadelphia Marriott Old City?
The staff speaks multiple languages, including English and Spanish.