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DoubleTree by Hilton Philadelphia Airport

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Traveler (148)
Room & Suite (251)
Dining (23)
Ratings and reviews
  • Excellent38%
  • Very good26%
  • Average19%
  • Poor10%
  • Terrible7%
Travelers talk about
“double tree”(69 reviews)
“front desk”(137 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
3 Star Hotel
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a...
Offers from DoubleTree by Hilton Philadelphia Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
4509 Island Avenue, Philadelphia, PA 19153-3803
Hotel website
1.3 miles to Philadelphia Intl Airport
16 restaurants are within a 1 mile radius
3.6 miles from Citizens Bank Park
View nearby attractions and restaurants
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Rooms
Aug 6Aug 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,127)
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1,115 results
Traveler rating
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All reviewsdouble treephiladelphia airportfront deskthe shuttle driveran early flightfree shuttlebusiness tripthe room was niceupon checkfitness centerphlconciergevaletuberconference
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1 - 5 of 1,115 reviews
Reviewed 2 days ago via mobile

My airline gave me a hotel voucher for this hotel after travel issues. I found the customer service excellent and the staff engaging. However, the bathroom was questionable at best, to the point that I decided showering was out of the question. I found a...More

Thank rebeccahacollins
Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia AirportResponded yesterday

Thank you for choosing to stay at our hotel and for your review. We are sorry you faced issues with the airline but are glad they pointed you toward us! We appreciate the feedback regarding your stay and are glad you found our customer service...More

Hotel's Favorite
Reviewed 3 weeks ago via mobile

America's worst airlines, American, left me stranded in Philadelphia after cancelling my flight at 2:30am. I scrambled to find a hotel room and called Hilton. They booked me at the Doubletree at the PHL airport. When I arrived they said that check in time was...More

Thank Daniel B
Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia AirportResponded 3 weeks ago

Danny, thank you for taking time to provide feedback about your stay at DoubleTree by Hilton Hotel Philadelphia Airport. We're sorry you were stranded at the airport due to a flight cancellation, but we are glad our hotel was able to turn a difficult situation...More

Reviewed 3 days ago via mobile

Convenient for airport departures, really exceptional staff at desk / outside guys / greeting. Stayed here over 25 times. Sincerely, I Never once had a decent meal from room service. Could get away with a salad, but anyting cooked is an issue unfortunately. Not only...More

Thank JR1313
Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia AirportResponded 3 days ago

Thank you for choosing to stay at our hotel and for your review. We are very sorry for the issues you faced with room service and had relayed your comments to ensure that these issues do not keep happening. We appreciate your patronage and loyalty...More

Reviewed 4 days ago

Parked here for the week when we flew out of PHL - great deal through Groupon and got great room rate through Hotwire. Front desk staff were wonderful! Bathtubs could be updated, but everything else overall was clean and pleasant!More

Review collected in partnership with DoubleTree by Hilton
Thank Janelle K
Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia AirportResponded 3 days ago

Janelle, thank you for reviewing your stay at DoubleTree by Hilton Hotel Philadelphia Airport. We are delighted our park-n-fly service provided you with the utmost convenience and that you also enjoyed the cordial staff at work. Your feedback is appreciated, and we look forward to...More

Reviewed 4 days ago via mobile

The location for the airport is great. Everything else was very disappointing. When I entered the hotel, one of the staff was holding the glass door in case it fell down. It was not stable and was not repaired the next morning, when I left....More

Thank colbox
Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia AirportResponded 3 days ago

Thank you for being our guest and for reviewing your stay. Feedback such as yours is how we seek areas to improve upon for future guest. We are sorry you were unsatisfied with your stay, but we appreciate the kind words regarding our hotel's location....More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$133 - $228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Philadelphia
#47 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
$133 - $228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Philadelphia
#47 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (148)
Room & Suite (251)
Dining (23)
Pool & Beach (1)
Business Center & Event Rooms (26)
Amenities (20)
Questions & Answers
Ask a question
396george1967
April 8, 2018|
AnswerShow all 6 answers
Response from Scrap01 | Reviewed this property |
no
1
Vote
Gwendoyln D
April 11, 2017|
AnswerShow all 7 answers
Response from Angel W | Reviewed this property |
Yes they charge for the mini-fridge. $10/night. I'm not sure about the microwave, but the room is not equipped with one.
1
Vote
mary m
September 8, 2016|
AnswerShow all 8 answers
Response from NickyK168 | Reviewed this property |
There is valet parking and self parking. Although there appears to be a charge, when we stayed for a family reunion recently we only had to put our room key in the machine that controls the fate to get out of the parking... More
0
Votes
Room Tips
"Higher floors are for Hilton Honor Members and are CLEANER!"
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"Request a higher floor away from the elevators."
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"Don't get a room near the elevators - too noisy"
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"Parking may be a little tricky. Long term parking is in the same lot as overnight parking."
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