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DoubleTree by Hilton Philadelphia Airport

Traveler (230)
360
Panoramas (23)
Room & Suite (299)

About

#55 of 89 hotels in Philadelphia
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Free airport transportation
Business Center with Internet Access
Paid public parking on-site
Parking
Free internet
Wifi
Paid internet
Internet
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
Contact
4509 Island Avenue, Philadelphia, PA 19153-3803
Getting there
Philadelphia Intl Airport1 mi
Mercer County Airport35 mi
Eastwick LoopSEPTA16 min
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1,350Reviews
12Q+A
100Room tips
Traveler rating
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Popular mentions
This was my first trip to PHL and I needed a hotel close to the airport that provided a shuttle. As a Hilton Honors member, I try to stay at Hilton brand hotels when traveling. Pros: Free shuttle to and from PHL. Updated clean, comfortable room. Close proximaty to the airport. Cons: Stale cigarette smell in the lobby and sports bar! Hot stuffy hallways. Slow service at check in and check out. Very slow service in both restaurants, with none to few customers when I ate there (breakfast, dinner in dining room and lunch in sports bar). The same menu in both restaurants for lunch and dinner. Over charged for salad at lunch and not refunded. $50 per day mandatory fee added to bill (hold) for incidentals (dropped if not used). This really could be a nicer hotel if they would get rid of the smoke smell in the lobby and restaurant. Also, they need friendly, courteous staff members who are attentive and not standing around talking to each other. The building is pretty and the room was the best part of my stay. I am thankful for a comfy bed and good night's sleep.
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Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia Airport
Responded 5 days ago
Thank you for choosing to stay at our hotel and for your review. We are truly sorry you experienced so many difficulties and disappointments during your stay with us. We will be addressing the air quality and service concerns right away. We would like the opportunity to improve your overall opinion of our hotel, and we hope you will stay with us again on your next trip to our area. With Hospitality, Paul J. Gibson General Manager
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Hotel's Favorite
My stay at the double Tree by Hilton was a last minute decision. I wad booked at another hotel and the elevator was not working there so I called the Double Tree and was given a room. I made my way there and was greeted by some very friendly staff. Within 5 minutes I was going to my room. My room was very clean and roomy. Breakfast the next morning I had a choice of a having a menu or buffet. The buffet was wonderful and the staff were very pleasant. I would stay there again. I can't say enough about the staff. They went over and above their call of duty to make my stay pleasant.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia Airport
Responded 4 weeks ago
Thank you for the generous review of the DoubleTree by Hilton Hotel Philadelphia Airport. We are happy to know you were pleased with your room and had an overall enjoyable stay. We are also delighted to know you had an excellent breakfast experience and appreciated our outstanding service. It was a pleasure hosting you, and we look forward to seeing you again soon. With Hospitality, Paul J. Gibson General Manager
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This hotel was just a few minutes away from the airport. You could actually watch the planes land, from our room. The shuttle was on time as well. The room was pleasant, clean and quiet. We had no problems with our room, or with the hotel.
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Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia Airport
Responded 5 days ago
Janice, Thank you for the fantastic review of DoubleTree by Hilton Hotel Philadelphia Airport. We are happy to learn how impressed you were with our quiet accommodations and the amazing views they offer. It was a pleasure to host you, and we hope to see you again on your next visit to our area. With Hospitality, Paul J. Gibson General Manager
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There are no fridges or microwaves in the room. They charge a $50 per day incidental fee. The Housekeepers are loud and would yell to each other in the hallway. No free continental breakfast for non-Hilton rewards people. Better Accommodations for price at Sheraton across the street.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia Airport
Responded 6 days ago
Thank you for choosing to stay at our hotel and for your review. We are truly sorry you experienced so many difficulties during your stay with us. We would like the opportunity to improve your overall opinion of our hotel, and we hope you will stay with us again on your next trip to our area. With Hospitality, Paul J. Gibson General Manager
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Hotel was chosen because it was near airport and we wanted park and ride. It was adequate. Kind of a loud clientele/ seemed like local people. I was charged more at check in than I was quoted when I booked and the check in staff told me I “ was misinformed “. When I requested a manager the next morning, he was apologetic, adjusted the rate, and provided breakfast for our party. No refrigerator in the room- which was surprising. Beds and pillows were super comfy though.
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Review collected in partnership with DoubleTree by Hilton
Response from 00gc, General Manager at DoubleTree by Hilton Philadelphia Airport
Responded 1 week ago
Dear kate612, Thank you for taking the time to post your review. We are disappointed to know about the check-in issues you experienced while staying with us. Your feedback will be used to improve our services, and we appreciate your understanding. We know you have choices, and we are glad we were able to redeem ourselves with the other aspects of your stay. We hope you will come back to see us for a warmer welcome and more satisfactory experience. With Hospitality, Paul J. Gibson General Manager
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PRICE RANGE
$119 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton philadelphia airport hotel philadelphia, hilton hotel philadelphia airport, philadelphia hilton
FORMERLY KNOWN AS
Hilton Philadelphia Airport
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
331
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