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DoubleTree by Hilton Philadelphia Airport

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DoubleTree by Hilton Philadelphia Airport
DoubleTree by Hilton Philadelphia Airport
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619 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Tunkhannock, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

We are very picky when it comes to hotel cleanliness, and we were so relieved that our room was absolutely spotless. The beds were comfortable me we slept well. No problems with noise. There could have been a couple more towels in the bathroom, and a cleaning staff unlocked the door and walked in on us at 10AM even though... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Debra K
Clinton, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

1979 unrefurbished dusty filthy carpet,furniture w/ human stained sheets! Mouse ran across my path when entering hotel doors. Staff kind. Windows seals broken, cracked w/webs! Not a Doubletree! SUBPAR

Helpful?
Thank scottie316
Tel Aviv, Israel
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Came with the family for 1 night stay near Philadelphia. The location is ok only if you have a car cause the area is remote from the city. The rooms were Ok. The dinner service at the restaurant was horrible. We waited for the hostess for several minutes followed by waiting for a waitress for 10 minutes. There were 4... More 

Helpful?
Thank arikst
Haifa, Israel
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed four nights for a conference. 5 minutes ride from the airport with the hotel's shuttle. Stayed in a two double beds room on the 9th floor, facing the airport. Great views of planes taking off and landing, but not noisy. The room was well attended. Had one breakfast and one dinner at the landing restaurant, food OK. Enjoyed the... More 

Helpful?
Thank Itzick
Birmingham, Alabama
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Walked in to the room and had a musty smell. I happened to open curtain and found out why. Mold all over the window and the room was filthy. Don't waste your time going to breakfast becasue food was cold and staff was busy talking amongst themselves. Really the single worst place I have stayed. I traveled over 150 days... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rmarko1
Atlanta, Georgia
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel could use an update and a good Spring cleaning. The room was clean and the beds were acceptable but nothing to brag about. The main issues were the floors were dirty and there was an unpleasant odor throughout the hotel. The computers went down in the restaurants, so they became cash only with no receipts.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank RJonesII
Smyrna, Delaware
1 review
3 of 5 stars Reviewed 1 week ago NEW

The staff was extremely friendly and helpful. The cleanliness was just ok. We got stuck in an adjoining room which held tenants who continued to smoke and every time they lit a cigarette the smell would trail into our room and caused all 4 of us to have headaches, stuffy noses, and weren't able to sleep. The elevator also smelled... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lisalT7682OO
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon LisalT768200, I would like to thank you for staying with us and sharing your experience. We strive to constantly look for ways to improve our service and our hotel in order to provide the absolute best guest experience we can for everyone. The best way to do that is through feedback from our guests, so please dont hesitate... More 

Ellicott City, Maryland
1 review
4 of 5 stars Reviewed 1 week ago NEW

Your Property and located is good but my checking out service experience was very bad. My bank card was charged multiple times, both card used for booking and card used for final payment at check out. Inexperience associate I believe.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank toyina636
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Toyina636, thank you for taking the time to provide us with such great feedback regarding your recent stay at the Doubletree Philadelphia Airport. We are glad you enjoyed everything about your stay and we wanted to inform you that we did release the hold upon your card as it was our mistake. Thank you again for choosing the... More 

Delray Beach, United States
1 review
2 of 5 stars Reviewed 1 week ago

The only reason I would stay here is for location. staff was extremely unfriendly and unhelpful. They did not tell me about the facilities; Breakfast or the restaurants. They did not tell me about the wi-fi. If you are a Hilton Diamond member I would not suggest this property.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karen G
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Karen G, we truly appreciate your review about your last stay. I apologize that we could not live up to your expectations regarding the customer service you received but in the future please inform one of our managers as we have a zero tolerance for these items. Please feel free to always bring these items to our attention... More 

Level Contributor
136 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

After an extremely annoying experience with another Hilton property in Austin Texas we were checking in with Mike and he heard what had happened apologized, and upgraded us to an amazing suite. It was totally unexpected gesture and very much appreciated. We were heading to our suite when staff members reminded us about the reception for HH members. They offered... More 

Helpful?
Thank Deb1144
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Deb1144, thank you very much for your kind TripAdvisor review from your recent stay here at the Doubletree Philadelphia Airport. We greatly appreciate your positive feedback and wonderful words you had about our staff. Our team here at the Doubletree Philadelphia Airport works hard to keep guests like you extremely happy. I'll definitely pass along your compliments and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153-3803 (Formerly Hilton Philadelphia Airport)
Location: United States > Pennsylvania > Philadelphia
Price Range: $129 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#6 Best Value Hotel in Philadelphia
#47 Business Hotel in Philadelphia
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