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The Franklin Hotel at Independence Park

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1,514 Reviews from our TripAdvisor Community

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Showing 1,468: English reviews
Lakeland, Florida
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got stuck in Philly for the night; Doctors office booked this for us at a reduced rate. Surprise!!! Wasn't a hotel room, but an apartment with full kitchen, living/dining room, and a king bedroom! (also washer/dryer) Beautiful lobby, clean rooms- couldn't ask for more!

Helpful?
Thank marick84
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I enjoyed staying at the hotel, because it was very convenient to walk to all the historic sites near by. The rooms were very clean and the staff was very helpful. There is plenty to do just by walking a couple of blocks, and great food near by.

Helpful?
Thank Rebecca R
James P, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

thank you for the nice comments. We appreciate the view Rebecca More 

Norwalk, CT
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a pretty good "old school" hotel, but beware: It is about to undergo a major renovation this Fall and will be modern rather traditional. I happen to like the current decor: Lots of marble and chandeliers reminiscent of the belle epoque. Rooms were spotless, staff was extraordinarily friendly to a man (and woman too). Only glitch was that... More 

Helpful?
Thank RobertNorwalk_CT
Chicago, Illinois
Level Contributor
443 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Marriott picked up this property about 9 months ago, and really should be embarrassed as to the current condition. I realize this is a former Omni, as we had stayed there many times under that flag. The housekeeping is now nearly non-existent. The carpeting in our room was littered with dirt and dried food. The bathroom sink had clumps of... More 

Helpful?
2 Thank Love2Travel26x2
Erol L, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

Dear Love2Travel26x2, Thank you for sharing your experience regarding your recent trip back to Philadelphia. I'm glad that you were willing to return to the Franklin, surely due to great service and product that had brought you back "many times". I'm sorry to hear that we may have had some opportunities on your last visit and only wish that you... More 

Charlotte, North Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very frequent SPG/Marriott/IHG traveller - This was absolutely insane. Opted for the Franklin because of location. Awesome concierge and bell & front desk staff. Mouse came strolling in the room about 11PM last night to the terror of my family. They could barely move off the bed. Immediately called downstairs and staff came running up. Found ourselves in our PJs... More 

Helpful?
3 Thank deeppowskiing
Erol L, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

Dear Deeppowskiing, Thank you taking the time to share your experience and the very positive comments about the extremely friendly and courteous service that our associates showed during your stay. Obviously I was disappointed to read of your experience and can assure you that the issue you experienced is in no way reflective a cleanliness issue within the building. Within... More 

Bradenton, Florida
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A last minute booking on a road trip to Maine, this hotel checked all our boxes. Right in the middle of the historic district and mere blocks from the Liberty Bell, we were pleased with the accommodations. While parking was expensive ($38 for valet) you need to expect that in the city environment and factor in to your planning. The... More 

Helpful?
Thank GoingPlaces9010
San Antonio, Texas
Level Contributor
414 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed here several times due to meetings in Philadelphia. It changed from an Omni to a Marriott not too long ago. Good points - location in Old City near Independence Park, Liberty Bell, Independence Hall. Staff are friendly. Checkin is usually efficient. Concierge knowledgeable. Rooms are fine. Clean, and bed is comfortable enough. My digital clock was not... More 

Helpful?
Thank travelinjep
central NY
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Picked this hotel for location and walking to all the top attractions. Stayed Sun thru Wed. Hotel has a pull up and check in parking right in font on a one way street. Self parked in the garage around the corner. One way streets take a little getting used to. Front desk had us checked in and on our way... More 

Helpful?
2 Thank kwillia3
Washington DC, District of Columbia
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stay at a lot of hotels, especially Renaissance hotels and if you are used to the normal Renaissance style and elegance, you won't find it here. This hotel, while I'm sure would like to keep the "colonial" look of the neighborhood needs some work. To start when I arrived I was checked into a room that hadn't been serviced.... More 

Helpful?
Thank HUTraveler02
Erol L, Front Office Manager at The Franklin Hotel at Independence Park, responded to this review

Dear HUTraveler02, Thank you for taking the time to review your recent stay at the Franklin Hotel at Independence Park. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team... More 

teaneck
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was comfortable and had everything we wanted. One complaint was that they had an event that closed the restaurant on Sunday morning so we couldn't get breakfast in the hotel and they weren't that helpful in telling us about alternative locations. Other than that it was a good stay. Good location. Polite staff. Comfortable room. Good exercise room... More 

Helpful?
Thank David S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Like the forefathers who inspired the birth of a new nation, this hotel invites you to join a hotel revolution. Formerly the Omni Hotel at Independence Park, this hotel is about to undergo a transformation to an exciting new hotel designed to set new standard among Philadelphia Hotels. Our 150 exquisitely appointed guest rooms, some of Philadelphia's finest accommodations, are the ultimate refuge. Featuring a blend of sophistication and charm, our deluxe hotel rooms offer a park view or overlook Independence National Park. A fine dining restaurant overlooking Independence Park, Azalea serves delectable American regional cuisine for breakfast, lunch and dinner. Host your inspirational meeting or banquet in spaces where national history has been forged. Philadelphia's most popular things to see and do are only steps away from our hotel doorstep. Concierge services and business center on hand help facilitate business endeavors. Complement your meeting with customized catering services and modern audiovisual facilities. This luxury downtown Philadelphia hotel offers elegance and style at its best-all within walking distance of the Liberty Bell, U.S. Mint, Independence Hall and Franklin Court, the site where Benjamin Franklin's House once stood. ... more   less 

Additional Information about The Franklin Hotel at Independence Park

Address: 401 Chestnut St, Philadelphia, PA 19106-2425
Location: United States > Pennsylvania > Philadelphia
Price Range: $213 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Franklin Hotel at Independence Park 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia
Hotel Style:
#5 Spa Hotel in Philadelphia
#6 Family Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#9 Green Hotel in Philadelphia
#14 Business Hotel in Philadelphia
#15 Romantic Hotel in Philadelphia
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