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I have stayed at this property numerous times over the past twenty years, first when it was the Omni and more recently when it was the Franklin. Now, it has been re-cast as a Renaissance Property. It is still a convenient location for me for...More
We were in Philly recently and I chose the "old Omni" because of the lovely feeling you got when you walked in the door. You were treated by a front desk and marble lobby. This hotel sits on ground that ALL of our forefathers walked---it...More
Response from jimbopolo, Front Office Manager at Renaissance Philadelphia Downtown HotelResponded yesterday
Thanks for the feedback Patti517. The Renaissance brand is a lifestyle choice hotel completely different from the old Omni. A lot of the staff members are the same but a total switch on décor and the techno use in the hotel. 76% of Renaissance guests...More
We stayed here for one night before heading to the shore. The room was so nice and comfortable. I am a Silver Elite and was given a breakfast voucher. It was not a large one, but a drink and a pastry was fine for me....More
Michael Sulley went the extra mile for us tonight to help us make a booking when rooms seemed to be sold out on the website and through central reservations. He stayed positive and professional during the entire call and ensured that we remained loyal Marriott...More
Yes, I knew it had no lounge but like other Renaissance property with no lounge like the NOLA Arts Renaissance or the Renaissance Pere Marquette that go out of there way to minimize the impact this hotel does nothing. No offer of water or any...More
Response from jimbopolo, Front Office Manager at Renaissance Philadelphia Downtown HotelResponded 1 week ago
Thank you for your post regarding breakfast for elite members at the Renaissance Philadelphia downtown. yes with 150 rooms there is no place for a breakfast room or level to serve the elite breakfast so it is served in the full service dining room Chez...More
Hi Melody, yes they will. Staff very accommodating I would ask if any of the refurbished rooms are available. Beautiful location they just need a lift. Great restaurants in all directions and if you want to see... More
Hi Melody, yes they will. Staff very accommodating I would ask if any of the refurbished rooms are available. Beautiful location they just need a lift. Great restaurants in all directions and if you want to see Independence Hall have someone go at 8am to grab timed tickets. Have fun!!
Response from jimbopolo | Property representative |
Take the airport line from the airport to Jefferson Station 10th and Market. The Market L is available there to 5th and Market. The hotel is 2 blocks away one to Chestnut and down chestnut a block to 4th