The Logan Philadelphia, Curio Collection by Hilton
The Logan Philadelphia, Curio Collection by Hilton
One Logan Square, Philadelphia, PA 19103
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Avg. $354 /night, 12/6 - 12/7
$711
per night
$428
per night
$144
per night
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About
4.0
#41 of 95 hotels in PhiladelphiaLocation
4.7
Rooms
4.4
Value
4.0
Cleanliness
4.5
Service
4.3
Sleep Quality
4.5
Welcome to The Logan Philadelphia, Curio Collection by Hilton, a stylish new hotel that captures the spirit of its surroundings. The lobby and guest rooms are vibrant with local artwork and our downtown hotel is just a mile from the Philadelphia Museum of Art. Expect a unique experience during your stay in this dynamic culture and arts district. Several museums and iconic sites are walkable from our Logan Square hotel, including The Franklin Institute and the Liberty Bell. Live the film and climb the Rocky Steps, and see the birthplace of the Declaration of Independence and the Constitution at Independence Hall. The financial district and Pennsylvania Convention Center are blocks away. Guest rooms offer a 42-inch HDTV and laptop-sized safe. Enjoy views of the city or hotel courtyard with your morning coffee and our cozy bathrobe. Suites feature marble bathrooms, and French doors seclude the bedroom from the living area. Reserve the Presidential Suite for the ultimate stay.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Paid private parking on-site
Fitness / spa locker rooms
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Luxury
Languages Spoken
English
Location
One Logan Square, Philadelphia, PA 19103
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Philadelphia Intl Airport
7 mi•
See all flights
Mercer County Airport
29.2 mi•
See all flights
19th St
6 min•SEPTA
Rental Cars
84 Restaurants
within 0.3 miles
Reviews
4.0
2,317 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Logan Philadelphia, part of the Curio Collection by Hilton, garners praise for its impressive amenities and prime location, with many guests enjoying the views and proximity to attractions. However, some reviewers have raised concerns about housekeeping and maintenance.
While the service and atmosphere receive mixed reviews, ranging from professional to unwelcoming, particularly at the rooftop lounge, the room experiences also vary, with cleanliness and space being both commended and criticized. Moreover, travelers are wary of additional costs, feeling the value proposition is undermined by overcharges and expensive amenities.
Location
Convenient
Atmosphere
Unwelcoming
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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2,317Reviews37Q+A100Room tips
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Detailed Reviews
Hotel's Favorite
This hotel is elegant. The service is outstanding, no matter where you are in the hotel or which service you are accessing. The view from the restaurant and the suites is of Logan Square, complete with a fountain and colorful flowers. If you can, request one of the suites at the end of the hall where the view is the best.
The central location makes many of Philadelphia's significant activities easy to reach, with the Franklin Institute just across the Square. If you opt to eat somewhere other than the hotel restaurant, there are many choices within walking distance.
The central location makes many of Philadelphia's significant activities easy to reach, with the Franklin Institute just across the Square. If you opt to eat somewhere other than the hotel restaurant, there are many choices within walking distance.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andora Robinson, Guest Services / Front Office at The Logan Philadelphia, Curio Collection by Hilton
Responded May 4, 2023
Hello, Thank you for your five-star review & for staying with us at The Logan Hotel! We are so happy to hear that you enjoyed your stay with us. I will make sure to let the team know to keep up the amazing work. We are excited for you to return soon during your next visit to Philadelphia!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Important note to start: I stayed in this property during August 2020/Covid Restrictions - so many of the normal property amenities were not available (bar, etc).
Check In/Parking/Staff: I used the Hilton app to check in, and after getting settled did check in with the front desk to grab some waters and breakfast coupons (HH Diamond). The young woman (I know, I should have gotten her name) was extremely bright and pleasant. The hotel is extremely quiet with low occupancy and no one in the lobby, but her energy was engaging and professional and made up for the silent feel. The same can be said for the valet parking folks. I used the AAA/Park rate (hotel parking is obscene at $60 a night, which is significantly higher than the Doubletree or Hilton Penns Landing, but about the same as the Embassy across the street). An easy way around the cost is to park yourself at any of the nearby lots/garages and save $20+ a night. The valet attendants over the top nice which was a great way to start a stay-cation.
Room: I booked a one-bedroom balcony suite. I did not receive an upgrade, although I am not sure there is another room type with a balcony, so perhaps one is not available. The room was large enough to feel "special", the bathroom is enormous and the view/balcony is awesome (looking down the parkway towards the art museum). The same view can be had at the Embassy for $200+ less per night with a significantly larger room, but the Embassy is currently closed. My room was spotless with clearly evident care shown in demonstrating the cleanliness of high touch points.
Breakfast was offered at the small coffee shop in the lobby. I used my coupon for a cold brew and did not get anything to eat. Frankly this is all I ever want, so it was perfect for me, but a more hearty breakfast eater should be making the walk to the Reading Terminal Market anyway! The barista was excellent...huge smile and friendly disposition. Again, a reason to feel good about the price of the room.
Overall, the Logan is great. I would stay there again for the right price.
Check In/Parking/Staff: I used the Hilton app to check in, and after getting settled did check in with the front desk to grab some waters and breakfast coupons (HH Diamond). The young woman (I know, I should have gotten her name) was extremely bright and pleasant. The hotel is extremely quiet with low occupancy and no one in the lobby, but her energy was engaging and professional and made up for the silent feel. The same can be said for the valet parking folks. I used the AAA/Park rate (hotel parking is obscene at $60 a night, which is significantly higher than the Doubletree or Hilton Penns Landing, but about the same as the Embassy across the street). An easy way around the cost is to park yourself at any of the nearby lots/garages and save $20+ a night. The valet attendants over the top nice which was a great way to start a stay-cation.
Room: I booked a one-bedroom balcony suite. I did not receive an upgrade, although I am not sure there is another room type with a balcony, so perhaps one is not available. The room was large enough to feel "special", the bathroom is enormous and the view/balcony is awesome (looking down the parkway towards the art museum). The same view can be had at the Embassy for $200+ less per night with a significantly larger room, but the Embassy is currently closed. My room was spotless with clearly evident care shown in demonstrating the cleanliness of high touch points.
Breakfast was offered at the small coffee shop in the lobby. I used my coupon for a cold brew and did not get anything to eat. Frankly this is all I ever want, so it was perfect for me, but a more hearty breakfast eater should be making the walk to the Reading Terminal Market anyway! The barista was excellent...huge smile and friendly disposition. Again, a reason to feel good about the price of the room.
Overall, the Logan is great. I would stay there again for the right price.
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Date of stay: August 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Pugh, Marketing at The Logan Philadelphia, Curio Collection by Hilton
Responded Aug 26, 2020
Thank you so much for taking the time to leave a review. The Logan team is thrilled to be here and help make each and every one of our guests feel safe and special. It is true that we only have one floor of balcony suites which we agree, offer an amazing view of Philadelphia. We are glad to hear that you enjoyed your stay and do hope to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
The Logan was a beautiful place to stay with spacious and CLEAN rooms. The beds a very comfortable. The pillows are fluffy down like but we always bring our own, when we can, because we need more firm pillows. The check in process is easy and as "contact less" as possible. They provide a "welcome pack" with cups and bottled water because they are limiting ice machines. Ryan checked us in and was very helpful answering all of my silly questions and any requests we had. My son had a reservation also, for part of the stay. The woman working check-in earlier days was a bit less friendly but the rest of the entire staff (doormen, security, valet and the employees at the cafe/coffee shop) were all very friendly. They even accommodated my son's dog. They did have to move rooms in the middle of the night due to a chirping fire alarm at 2am. The parking is ridiculous and expensive in Philly but the exorbitant $59 for valet is worth the money. We were able to come and go as many times as we wanted. My son parked himself across the street and it was $51 overnight with no in and out privileges. This location is ideal and the Logan goes above and beyond...
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Pugh, Marketing at The Logan Philadelphia, Curio Collection by Hilton
Responded Sep 15, 2020
Thank you so much for taking the time to leave a review. We love hearing from happy guests who enjoyed their stay with us! It is great to see that our team was able to welcome you and answer any questions or concerns you may have had. We hope to have the opportunity to welcome you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you would like to have a good stay - avoid Jake Rosenfeld.
He is an immature brat who hides in the back office while the front team does an amazing job at providing great service. He has a lot to learn about hotel management and basic kindness and I recommend he refresh himself in accommodating ADA guests.
Arrived to the hotel earlier than check in and the staff surprisingly provided a room however it only had one bed vs the two booked. We got to the new room which had the two beds but it did not have the extra living area I had booked, we inquired at the desk and and were politely told to check back later to see if a room such as 573 was available which is a room that has more space for my aunts wheelchair. With that possibility, we inquired whether to just check the bags with the bellmen as we didn't need to use the room yet. Arrived back around 8pm and inquired to Jason who said yes it was available and he just needed to speak with the manager. Jake eventually slithered out from the back and said because we had occupied the room we could not switch and that no housekeeping staff was on duty. Explained to him that we didn't touch anything, nor use the bathroom, simply just put the bags in the room and left, came back and now checking with them. He then said, well theres no way for us to verify that. (Thinking to myself...why not just slither upstairs for two seconds and take a peek). After several moments of explaining common sense to this guy, he then said oooo well it will be an extra 50 bucks to move. I said fine...we then proceed back to the counter. You think I would just swipe my card and be given the keys but no, I am told to fill out a room change agreement form. When that was explained, I was beyond frustrated as it seemed absolutely ridiculous to spend more time filling this form out with redundant information that you already have on file. Why not just apply the "50.00" to the bill with detailed notes? It clearly was an upsell tracker, wasn't rocket science to understand what was happening. I did not want to assist in providing a "reward" for his managers to see when that was not the case. Ultimately my aunt was able to secure an ADA room at another property. I would like to highlight that the housekeeping team is amazing, the front desk as well. Jason was more of a manager than Jake.
He is an immature brat who hides in the back office while the front team does an amazing job at providing great service. He has a lot to learn about hotel management and basic kindness and I recommend he refresh himself in accommodating ADA guests.
Arrived to the hotel earlier than check in and the staff surprisingly provided a room however it only had one bed vs the two booked. We got to the new room which had the two beds but it did not have the extra living area I had booked, we inquired at the desk and and were politely told to check back later to see if a room such as 573 was available which is a room that has more space for my aunts wheelchair. With that possibility, we inquired whether to just check the bags with the bellmen as we didn't need to use the room yet. Arrived back around 8pm and inquired to Jason who said yes it was available and he just needed to speak with the manager. Jake eventually slithered out from the back and said because we had occupied the room we could not switch and that no housekeeping staff was on duty. Explained to him that we didn't touch anything, nor use the bathroom, simply just put the bags in the room and left, came back and now checking with them. He then said, well theres no way for us to verify that. (Thinking to myself...why not just slither upstairs for two seconds and take a peek). After several moments of explaining common sense to this guy, he then said oooo well it will be an extra 50 bucks to move. I said fine...we then proceed back to the counter. You think I would just swipe my card and be given the keys but no, I am told to fill out a room change agreement form. When that was explained, I was beyond frustrated as it seemed absolutely ridiculous to spend more time filling this form out with redundant information that you already have on file. Why not just apply the "50.00" to the bill with detailed notes? It clearly was an upsell tracker, wasn't rocket science to understand what was happening. I did not want to assist in providing a "reward" for his managers to see when that was not the case. Ultimately my aunt was able to secure an ADA room at another property. I would like to highlight that the housekeeping team is amazing, the front desk as well. Jason was more of a manager than Jake.
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Date of stay: February 2020
Rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Pugh, Marketing at The Logan Philadelphia, Curio Collection by Hilton
Responded Jul 22, 2020
Thank you for taking the time to leave a review. We are sorry to hear that you did not have a positive experience during your stay. Guest feedback is very important to us, as it help us continue to improve our guests' stay. I have shared your feedback with the Front Desk team who will take action to ensure no future guest encounters this issue. We hope to have the opportunity to welcome you back for a more enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went to the Logan for a stay. We were there to celebrate our wedding anniversary along with some friends who's wedding anniversary was the day after. I was very disappointed with what the hotel did to their services. I know it is the time of Covid-19, but there are somethings that should remain the same. In the advertisement of the hotel they never tell you that certain items have bee removed from the room. They removed the coffee maker, the ice bucket. They limited the access to the rooftop lounge, but never tell you that when you check in. There was a sign that said hotel guest only, but they were letting people in on the side of the hotel which took up what should have been for the hotel guest. Ice machine not working on every floor. More so the other couple who was there for 2 days were told only the morning after they were not cleaning room, changing sheets or towels no room service until after 3pm. They had called a head to make sure all things were in place and was told they were. Both couples have stayed there before and were looking for a great time for the celebration. I can understand about the the physical distancing, but when someone comes to a hotel like the Logan, they are expecting4 star service, especially when you pay what was paid by both couples. You shouldn't have to call the front desk for things that are standard and when you do it gets dropped at the door. They also gave the other couples Balcony suite away after they requested it.
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Date of stay: September 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Pugh, Marketing at The Logan Philadelphia, Curio Collection by Hilton
Responded Sep 8, 2020
Thank you for taking the time to leave a review. Guest feedback is important to us and helps the team continue to grow and improve. For guest safety, certain amenities had to be removed from our guest rooms however they can be requested with the Front Desk. Additionally, all food and beverage outlets have to adhere to limited capacity as set forth by the city. We do hope to welcome you again when some of these restrictions are lifted to provide a true Logan stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The cleanliness was terrible! Especially in a time of covid where everyone is wanting to be reassured that facilities are cleaned & disinfected. Our group rented 2 rooms, in both rooms you could tell it was a little dusty & it seemed like the bare minimum of cleaning was done. The seal stickers on the doors that are suppose to break when entered just peeled off instead giving us no confidence. After suspecting that the room wasn’t thoroughly cleaned - the kicker was that our refrigerator had old food from the previous occupants! Coincidentally a manager overheard us talking about the food left behind & offered to make it right with breakfast vouchers which to be honest helped because at least now I would be willing to give them another shot in the future. On a separate note, calling the front desk was an ordeal...the phone would just ring for 2-3 minutes then they would pickup and put you on hold for another 2-3 minutes. I know it can be busy but that’s ridiculous; the whole point is you’re supposed to be able to call the front desk & speak to someone.
The only plus is location even though parking is expensive & limited.
The only plus is location even though parking is expensive & limited.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Pugh, Marketing at The Logan Philadelphia, Curio Collection by Hilton
Responded Apr 13, 2021
Thank you for taking the time to leave a review. Guest feedback is important as it helps the teams continue to grow and improve. I have shared your feedback with the Operations team who does hope to have the opportunity to welcome you again for a more enhanced stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Will start with the positives - the staff were friendly, despite being really busy. The negatives include spending more than $700 for two nights in a basic room and NOT automatically having free Wifi. In this day and age why are they charging $12 a night for Wifi? Also, we booked a room for 4 people and were given 3 towels with no daily room service. The hotel bar was closed the whole weekend for a wedding party, which was compounded by the fact that the attached restaurant was completely booked, leaving no place for our family to eat. And lastly, the cost was not consistent with the quality of the hotel. Our rate for Friday night was $251, and for Saturday night it shot up to $450, and then we had to pay $60 EACH night to leave our car, and $15 for one gin and tonic. I don't mind paying higher-ish prices, but with this hotel, we simply didn't feel like we got any sort of value in return. And to make matters worse, I accidently left behind a small item in our room and the hotel refused to ship it to me; instead I had to go out and get and pay for a shipping label and send it to them.
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Date of stay: November 2021
Rooms
Location
Service
Room Tip: Stay elsewhere, not at a Hilton.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtney Pugh, Marketing at The Logan Philadelphia, Curio Collection by Hilton
Responded Dec 15, 2021
Thank you for taking the time to leave a review. Guest feedback is important as it helps the team continue to grow and improve. I am sorry to hear that you did not enjoy your stay and would like to learn more. At your convenience please reach out to the hotel team for how we can make things right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at The Logan for 2 nights in Dec 2019.
I booked a junior suite at the most expensive rate that included free cancellation AND FREE breakfast.
Apparently, to the people at The Logan FREE breakfast means vouchers for $16per person.
Now . . . The Logan isn't an inexpensive hotel . . . eggs benedict for example cost $16 . . . hence everything else is extra.
We found this stunt to be inappropriate to the level of the hotel.
No one should ever be ok with marketing/advertising deception!
I booked a junior suite at the most expensive rate that included free cancellation AND FREE breakfast.
Apparently, to the people at The Logan FREE breakfast means vouchers for $16per person.
Now . . . The Logan isn't an inexpensive hotel . . . eggs benedict for example cost $16 . . . hence everything else is extra.
We found this stunt to be inappropriate to the level of the hotel.
No one should ever be ok with marketing/advertising deception!
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheLoganHotel, Guest Relations Manager at The Logan Philadelphia, Curio Collection by Hilton
Responded Jan 13, 2020
Hi TravelguyNYC75, Thank you for taking the time to leave a review. Guest feedback is important to us as it helps us continue to learn and improve, ensuring that provide the best possible guest experience. I have shared your feedback with our Operations and Food & Beverage team. As best practice, we do try to stay competitive with all hotels in the downtown Philadelphia market for our pricing and vouchers. We are sorry to hear that you felt betrayed. It is never our intention to deliver an experience anything less that our guest's expectations. We hope to have the opportunity to welcome you again to show a true and honest 5 star stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aside from the barking dog on our floor the Hotel and rooms are very nice and well kept. The only thing I didn't like was the breakfasts they served. First morning I ordered bacon and eggs with potatoes and English muffin. The eggs were fried in oil not butter. The hash brown potato was similar to what you get at a Mc Donalds, a frozen patty that was deep fried and greasy. The English muffin was neither toasted or grilled. It nothing but warm bread. My wife ordered the continental breakfast which consisted of fresh fruit and a cold croissant and cold blueberry muffin. The next morning I ordered french toast. They tout on the menu that they used real maple syrup from Pa. Real maple syrup has to be refrigerated so it doesn't go bad. Someone forgot to tell the "CHEF" that it helps immensely if the syrup is heated before serving instead of pouring cold syrup that just came out of the the fridge over warm french toast. Being a retired restaurant owner I tend to look at those small details which can make or break a meal.
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheLoganHotel, Guest Relations Manager at The Logan Philadelphia, Curio Collection by Hilton
Responded Jan 6, 2020
Thank you so much for taking the time to leave a review. I have shared your feedback with our food and beverage team who prides itself on all dishes that come out of their kitchen. I am sorry to hear that we missed the mark and would love the opportunity to help make things right. Especially to a fellow member of the hospitality community, we would love the chance to show you what our amazing culinary staff can do. At your convenience, feel free to reach out to livelogan@theloganhotel.com .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I booked this hotel as a chance to get away and relax. We initially booked the new Four Seasons but she had a promotion so we stayed here. It is, in a word, average. The hotel lobby is nice but a little chaotic. It was nothing special.
We booked a suite, the only one left was an accessible suite which happens to be at the very, very, very end of the hallway. This isn’t an issue unless you have trouble walking. We laughed about it because it seemed like we would never find the room.
Room is spacious but poorly lit and feels haphazard. The TV is in the corner and that half of the room has no light. There is a nice leather couch but sadly, a little stained.
Bathroom is lovely but has one huge counter with one sink. With all that space, I’d suggest two sinks. Especially in a room with two beds.
Keurig coffee maker with average coffee selections, tea. Paper cups. I do like that there are glasses for water. Here’s what I noticed: the coffee machine in is in the sitting area. There’s no sink in the sitting area. I had to go back through the bedroom to get to the water for the coffee, and I worried I’d wake up my friend. Not the end of the world, but it’s something that makes this feel more like a 3 star hotel than a 4 star.
Urban Farmer, restaurant in the hotel, was excellent.
Overall, if you are trying to decide whether to stay in a more upscale hotel, I would suggest that. But this is perfectly adequate.
Updated to add: Keurig doesn’t work and front desk has told me “there’s a coffee shop in the lobby”. Finally had to get the manager to intervene to send coffee. Hilton, remember it takes very little to turn a bad situation around. Suggesting a guest go get a cup of coffee is not how you do it. Sending a pot of coffee up on the house doesn’t cost much and I’m now just annoyed and no longer irate.
We booked a suite, the only one left was an accessible suite which happens to be at the very, very, very end of the hallway. This isn’t an issue unless you have trouble walking. We laughed about it because it seemed like we would never find the room.
Room is spacious but poorly lit and feels haphazard. The TV is in the corner and that half of the room has no light. There is a nice leather couch but sadly, a little stained.
Bathroom is lovely but has one huge counter with one sink. With all that space, I’d suggest two sinks. Especially in a room with two beds.
Keurig coffee maker with average coffee selections, tea. Paper cups. I do like that there are glasses for water. Here’s what I noticed: the coffee machine in is in the sitting area. There’s no sink in the sitting area. I had to go back through the bedroom to get to the water for the coffee, and I worried I’d wake up my friend. Not the end of the world, but it’s something that makes this feel more like a 3 star hotel than a 4 star.
Urban Farmer, restaurant in the hotel, was excellent.
Overall, if you are trying to decide whether to stay in a more upscale hotel, I would suggest that. But this is perfectly adequate.
Updated to add: Keurig doesn’t work and front desk has told me “there’s a coffee shop in the lobby”. Finally had to get the manager to intervene to send coffee. Hilton, remember it takes very little to turn a bad situation around. Suggesting a guest go get a cup of coffee is not how you do it. Sending a pot of coffee up on the house doesn’t cost much and I’m now just annoyed and no longer irate.
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Traci-HiltonHelp, on behalf of management at The Logan Philadelphia, Curio Collection by Hilton
Responded Jan 22, 2020
Dear Amy M, Thank you for taking the time to share your candid and detailed review. This is excellent as it provides us with vivid insight and specific points our team can work to tweak and better for an overall improved guest experience. Our only regret is that your stay was so adversely affected. We hope you accept our deepest apologies for this as it was never our intention. We are renewing our commitment to enhance our service delivery and bring these levels back up to the premier standards you and we expect. We sincerely hope we can turn this around for you and look forward to welcoming you on your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm sorry for the delay, but I don't remember if there was a sofa bed. Great hotel for sure and a great location.
Not in the traditional sense. Urban Farmer will deliver to your room.
Yes. But I think you have to reserve your time. Philly rules are different than Pennsylvania rules, so you probably want to check by calling.
We parked behind the hotel at the Cherry Street lot but it was $30 or $40 per night! Crazy. Paying for the location I guess. Sorry I don’t have another option.
Yes, there is a liquor/wine store within walking distance. A beer store is walking distance as well but it’s in the opposite direction of the wine store. :(
Welcome to Philadelphia!
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"The restaurant was the only good thing. Everything else is extremely disappointing. "Read full review
"Parking at LSP is $29 online with in/out privileges. It’s literally steps away from the hotel."Read full review
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PRICE RANGE
$159 - $262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel philadelphia, four seasons philadelphia, philadelphia four seasons
FORMERLY KNOWN AS
Four Seasons Hotel Philadelphia
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
391
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingTHE LOGAN PHILADELPHIA, CURIO COLLECTION BY HILTON - Updated 2024
Frequently Asked Questions about The Logan Philadelphia, Curio Collection by Hilton
Which popular attractions are close to The Logan Philadelphia, Curio Collection by Hilton?
Nearby attractions include Cathedral Basilica of Saints Peter and Paul (0.10 miles), Barnes (0.3 miles), and The Franklin Institute (0.2 miles).
What are some of the property amenities at The Logan Philadelphia, Curio Collection by Hilton?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at The Logan Philadelphia, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Logan Philadelphia, Curio Collection by Hilton?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Logan Philadelphia, Curio Collection by Hilton?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to The Logan Philadelphia, Curio Collection by Hilton?
Conveniently located restaurants include Sabrina's Cafe, Urban Farmer Philadelphia, and Con Murphy's Irish Pub.
Are there opportunities to exercise at The Logan Philadelphia, Curio Collection by Hilton?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is The Logan Philadelphia, Curio Collection by Hilton located near the city center?
Yes, it is 0.5 miles away from the center of Philadelphia.
Are any cleaning services offered at The Logan Philadelphia, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Logan Philadelphia, Curio Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Logan Philadelphia, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.