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Sheraton Philadelphia Downtown Hotel

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Traveler (707)
Room & Suite (339)
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Overview
  • Excellent23%
  • Very good33%
  • Average23%
  • Poor12%
  • Terrible9%
Travelers talk about
“mary mastrobuoni”(157 reviews)
“the club lounge”(77 reviews)
“concierge desk”(60 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Save up to 20% in Philly!
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Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Save up to 20% in Philly!
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,853)
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921 - 925 of 2,629 reviews
Reviewed August 24, 2015 via mobile

Internet sucks here. Hotel is good. Staff is nice. Definitely a great place to stay. It right in the downtown. Recommend to stay but be ready to get internet alternatives else you will regret the stay. I had to stay multiple times because of work...More

Thank krishna_36
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded November 5, 2015

Dear Krishna_36, Thank you for sharing your experience with us. We will share your feedback with the respective department in an effort to prevent future occurrences of this nature. I hope you visit us in the near future, we appreciate your business. Warm Regards, Misha...More

Reviewed August 23, 2015

The GOOD The staff at the hotel is wonderful. It is clear that they all love their jobs and are very friendly and helpful (Bell Service, Starbucks, Check-In, Valet...). The rooms are clean, though not brand new, they are in great condition. It is evident...More

Thank U3326OTmariam
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded November 5, 2015

Dear Maria M, Thank you for taking the time to share your experience about your recent stay with us. It is a pleasure to have read about your comforting experience. We are sorry to have disappointed you, with the upkeep of the pool. Please know...More

Reviewed August 23, 2015 via mobile

Sheraton stuck in the middle of downtown looking like nothing special. Just like a clam with its precious jewels inside. It all began with a late night check in of 2:00am, after being stuck in airports for more than 19 hours, tired. I need a...More

Thank ANOINTEDDANCE
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded November 5, 2015

Dear Anointeddance, Thank you for taking the time to share your experience about your recent stay with us. It is a pleasure to have read about your comforting experience and the ways in which our team enhance your experience. We hope to have the opportunity...More

Reviewed August 22, 2015

This is an excellent hotel, it is just unfortunate that it's located on the BF Parkway with nothing really close for convenience. I am a Philadelphian and I like to be able to walk to or have other access to any amenity that I want....More

1  Thank Younggrandma
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded November 5, 2015

Dear Younggrandma, Thank you for sharing your experience with us. We are pleased that you had a great experience while celebrating your grandson's birthday. We invite you to connect with our concierge team for dinning options outside of our hotel than are within walking distance...More

Reviewed August 20, 2015

I stayed at this hotel on business travel this week. The location is excellent and just a couple blocks from my work location. The staff is very friendly and helpful. I stayed on the 18th floor (room 1824). The carpeting in the room was stained,...More

Thank Warren F
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded November 5, 2015

Dear Warren F, Thank you for your recent stay with us at The Sheraton Philadelphia Downtown Hotel. I deeply apologize about your experience as it seemed that you faced some challenges with the room condition. We have since implemented a program to address the poor...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$147 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$147 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (707)
Room & Suite (339)
Dining (21)
Pool & Beach (4)
Business Center & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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396george1967
April 8, 2018|
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Response from Derrick P | Reviewed this property |
No key cards required
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Elaine B
March 19, 2018|
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Response from Michael R | Reviewed this property |
You need to 100% go to the Reading Terminal Market! It is a short walk from the Sheraton. It's the shape of an indoor football field full of these 10x10 size restaurants. The Amish Restaurants are the best, but many of... More
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Room Tips
"Stay somewhere else!"
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"Best views are from the higher floors. We had an excellent view from the 25th floor, on the side of the hotel..."
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"Ask for a new or updated room"
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"Face the art museum side."
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