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Sheraton Philadelphia Downtown Hotel

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Traveler (671)
Room & Suite (333)
Dining (21)
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Overview
  • Excellent23%
  • Very good33%
  • Average23%
  • Poor12%
  • Terrible9%
Travelers talk about
“mary mastrobuoni”(157 reviews)
“the club lounge”(77 reviews)
“concierge desk”(60 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,832)
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1 - 5 of 2,611 reviews
Reviewed yesterday via mobile

I’ve stayed at a lot of hotels over the years. I was shocked to be staying at a nationally recognized hotel with oldest if not original doors . There’s a space under my front door and a brass filler in the door jam. Even the...More

Thank BotRoad
Hotel's Favorite
Reviewed December 29, 2017

I have stayed at the Sheraton Philadelphia Downtown Hotel multiple times, but I recently had the best service I could ever imagine! While I was on this trip, I needed help finding a very rare gift for a friend. I went to the Concierge Desk...More

1  Thank Michael R
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded January 24, 2018

Michael R: We are absolutely thrill that you had the opportunity to engage and be supported by our wonderful Mary. We will be sure to celebrate everything she does! Thank you, Marsha

Reviewed yesterday via mobile

I recently stayed at this property for a weekend getaway with my girlfriend and I had a good stay!!!! The first stay I went to the local for a quick bite to eat and Stella and Nasir are exceptional they made me feel like I...More

Thank cavalierfanatic
Reviewed 2 days ago via mobile

I was very concerned after booking the hotel because of the reviews, but overall had a good experience. Check in was a breezy, I parked at Gateway parking across the street for half the price. The lobby is nice,hotel bar is an added plus. I...More

1  Thank Chastity P
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded yesterday

Chastity P: We are glad we were able to deliver a clean, comfortable and fresh experience; especially at a good value. Thank you for sharing your feedback. We will continue to work diligently on presenting a clean, comfortable and enjoyable experience for our guests. Marsha

Reviewed 3 days ago via mobile

Stayed here for business for a couple of days. The lobby is nice, bright, clean, and modern looking. Check in was smooth, staff was great and they had a room for me before check in time. The rooms are bad. That's the easiest way to...More

Thank nhcruising
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded yesterday

nhcruising: Thank you for your feedback; as a team we are genuinely and seriously committed to improving the comfort and cleanliness our guests get to enjoy. It is disappointing that we created an impression that cleanliness is not our priority and will take your feedback...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$142 - $345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$142 - $345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (671)
Room & Suite (333)
Dining (21)
Pool & Beach (4)
Business Center & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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396george1967
April 8, 2018|
AnswerShow all 5 answers
Response from Derrick P | Reviewed this property |
No key cards required
1
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Elaine B
March 19, 2018|
AnswerShow all 7 answers
Response from Michael R | Reviewed this property |
You need to 100% go to the Reading Terminal Market! It is a short walk from the Sheraton. It's the shape of an indoor football field full of these 10x10 size restaurants. The Amish Restaurants are the best, but many of... More
1
Vote
LaurTay
January 23, 2018|
AnswerShow all 5 answers
Response from Michael R | Reviewed this property |
I think that the price of Parking is $40 per day, but it includes unlimited in-and-out privileges. This is great if you are planning to go to events both in and outside of Center City.
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Votes
Room Tips
"Face the art museum side."
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"Try to get a room without roaches."
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"FILTHY!!! The higher the room the longer it takes for the elevator...excessive wait. 20-45 min for elevator"
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"if you are looking for amazing service contact Mr. John Koss from the concierge Sheraton Philadelphia..."
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