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Sheraton Philadelphia Downtown Hotel

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Sheraton Philadelphia Downtown Hotel
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2,210 Reviews from our TripAdvisor Community

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Showing 2,065: English reviews
Strasbourg
Level Contributor
4 reviews
4 of 5 stars Reviewed today NEW

We were for a couple of days in the Sheraton Philadelphia Downtown and didn't have time to prepare our stay in advance. Mary Mastrobuoni the Concierge made our stay very pleasant by her efficient advices. She takes time to explain the possible choices for our activities. If somebody waits, she tells him that it won't be long anymore. Mary knows... More 

Helpful?
Thank didiero946
Toronto, Canada
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

To me, some reviews are very harsh. I'll admit that I don't have much experience with Sheraton however this wasn't that bad. I was expecting worse and got pleasantly surprised that it was fairly nice after all. We stayed in a Club room with an amazing view of Philly, maybe that's why I am fairly positive. Stay away from the... More 

Helpful?
Thank MisterRoadTrip
Westchester County
Level Contributor
320 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

For right about $100, getting to stay in Center City Philadelphia in a decent property was downright cheap. Getting into the building is a bit of a challenge as one entrance sits down a lonely side street and the other entrance requires walking down an aging, not well decorated hallway. However, once inside the common areas have excellent fit and... More 

Review collected in partnership with Amoma.com

Helpful?
Thank thewestchestarian
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My friends and I needed a last minute stay the price was right so why not! It was a great choice the hotel is clean no dust and when we needed more towels less then 10 minutes! We also left our parking pass there and we called and they found it for us! Front desk was also cautious when giving... More 

Helpful?
Thank Gidget H
Pennsylvania
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We got a very good price on this hotel and found it to be just fine for our needs. It is a bit tired looking and could definitely use some renovations. Our first room (room 901) looked fine however, it had a strong odor and when I opened the closet door, it smelled very strongly of cigarette smoke. I definitely... More 

Helpful?
Thank Hawkshoe
Brookfield, Connecticut
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

I would like to express my appreciation and acknowledge the staff of concierges at this particular Sheraton. Especially John Koss and Mary Mastroboni. They are truly a enormous asset to your staff. They are both very approachable, friendly and extremely helpful. Many thanks to the both of them for making my stay so enjoyable. Regards, Dottie Princi

Helpful?
Thank Dorothy P
Ottawa
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Having stayed at other Sheraton properties I was expecting much more. General feel was outdated. Some hotel staff while friendly, seemed to give off the impression of some sort of union like entitlement. Room was clean, fitness room great, and the pool...sucked. no free wifi in room is lame in 2016. For the price we paid, I would not go... More 

Helpful?
Thank DanThuMan

Travelers are raving about these Philadelphia hotels

Rochester, New York
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended the 2016 General Conference of the AME Church. This property is a bit dated but still very accommodating. All staff interactions were friendly and attentive. Check-in wait time was short, even with long lines. My 10th floor room was spacious and well maintained. All fixtures, furniture, and AC all in good working order. Our beds were comfortable and cozy.... More 

Helpful?
Thank jimdandy55
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I was in Philadelphia for the JA conference with 1000 other attendees. Having never been to this area, I wanted to take my kids to see historical attractions and also make a one day trip to New York City. Coming from a small town in western Kansas, I was completely out of my element. I decided to ask the concierge... More 

Helpful?
Thank Terri H
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Philadelphia Downtown hotel is near the Franklin Institute, the Convention Center, and many corporations. We have 757 guest rooms, free wifi, and 38 meeting rooms/58,000 sq ft of event space ... more   less 

Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $138 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
Number of rooms: 757
Reservation Options:
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton Hotel Philadelphia
Sheraton City Center Hotel
Philadelphia Sheraton
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