We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sheraton Philadelphia Downtown Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Philadelphia Downtown Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

2,247 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,096: English reviews
Baton Rouge, Louisiana
Level Contributor
5 reviews
2 of 5 stars Reviewed yesterday NEW

I was very reluctant to stay at this hotel, as I have not had good experiences at previous SPG hotels. This one was no different. The shower head was filthy, the ceiling had hair on it (I'm not even sure how that happens), the a/c vent was BEYOND filthy, the room wreaked of moldy/mildew smell, and the table wear was... More 

Helpful?
Thank l2l76
Philadelphia, Pennsylvania, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Ive been to this hotel a few times. My last visit the room was comfortable for both myself and my guest. I like the area, because it is right in the heart of the art museum, and a few sights for out of town visitors. The staff was very accommodating and front desk very friendly.

Helpful?
Thank Charmin B
Laval
Level Contributor
171 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It’s well located and the staff is awesome especially Mary the concierge. The bed is not that great at the WiFi is actually the worst I saw in my life. Unable to connect in 3 days. We had to go at Starbuck to take our mail’s. The breakfast was good. I would probably go somewhere else next time.

Helpful?
Thank TonyTiger19
Lewiston, Idaho
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

When I checked on, they lost my corporate C card info used to pay for the room and had to it it on my own card. No frig in room. I eat a special diet and was even more limited not having a frig. Air conditioner blows right on your head when you sleep. Left the place with a sinus... More 

Helpful?
Thank yaabird

Travelers are raving about these Philadelphia hotels

Montclair, New Jersey
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Overall a good place to stay but do not expect the staff to share any information with you. They never told me how to actually get my car from the valet and when I asked the woman at the front desk about it she made it seem like it was my fault for not knowing. There was NO information on... More 

Helpful?
Thank Dave B
Houston, Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

At the time of writing this review, this hotel seemed to be in extremely poor condition. Carpets are dirty, making you wish you brought slippers. Room does not have a safe. Overall the hotel just looked unclean. It is not an issue with just an individual room. Hallways and even the elevators are dirty. As I was walking out at... More 

Helpful?
Thank vinodravi
Brooklyn, New York
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I was there for only one night because of work but j liked it so much I added a second nights stay, too bad I forgot my bathing suit (they have a pool) My only issue was the business center ringer wasn't working I had to have front staff print for me and they are usually busy so I had... More 

Helpful?
Thank Jackie_JDM
Oklahoma City, Oklahoma
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for 3 nights attending a convention. The property is centrally located in downtown within a mile-plus of all the historical attractions the town has to offer as well as numerous eating establishments. The room was large and bed was comfortable but the overall sense was it needed updated. The carpet was rippled, the curtains didn't hang right,... More 

Helpful?
Thank Parker5819
Asheville, North Carolina
Level Contributor
23 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We decided to cut our visit to Harrisburg short by a day, to make it easier to get to the airport in Philadelphia so we chose the Sheraton based on its downtown location and the rate. We were not disappointed! Parking was more expensive than expected ($32) but was secure and on site. The room was clean, and well furnished,... More 

Helpful?
Thank Dillie H
Lehighton, Pennsylvania
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton to attend a concert at the Mann. Ultra comfortable rooms, great staff and great location. Lots of restaurants close by and spectacular views. We were lucky enough to get the 23rd floor.

Helpful?
Thank Allentowntoboston
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Allentowntoboston, Thank you for your exceptional review in regards to recent stay. We look forward to your next stay! Sincerely, Marsha Ray More 

Questions? Get answers from hotel staff and past guests. Ask a question

483 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (472)
Viewed
Dining (19)
Viewed
Room/Suite (132)
Viewed
View from Room (68)
Viewed
Bathroom (42)
Viewed
Hotel & Grounds (49)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (156)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Philadelphia hotels
City Center West
The Windsor Suites
The Windsor Suites
#8 of 86 in Philadelphia
4.0 of 5 stars 1,117 reviews
City Center East
Courtyard Philadelphia Downtown
Courtyard Philadelphia Downtown
#19 of 86 in Philadelphia
4.0 of 5 stars 759 reviews
Show Prices
Show Prices
Show Prices
City Center East
Philadelphia Marriott Downtown
Philadelphia Marriott Downtown
#40 of 86 in Philadelphia
4.0 of 5 stars 2,736 reviews
City Center East
Four Points by Sheraton Philadelphia City Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Philadelphia Downtown hotel is near the Franklin Institute, the Convention Center, and many corporations. We have 757 guest rooms, free wifi, and 38 meeting rooms/58,000 sq ft of event space ... more   less 

Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
Location: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $132 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
Number of rooms: 757
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Expedia, TripOnline SA, Booking.com, getaroom.com, Hotwire, Priceline, Odigeo and Travelocity so you can book your Sheraton Philadelphia Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton Hotel Philadelphia
Sheraton City Center Hotel
Philadelphia Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay