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201 North 17th Street, Philadelphia, PA 19103
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (57)
Room & Suite (49)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#25 of 97 hotels in Philadelphia
Location
4.5
Cleanliness
4.0
Service
3.8
Value
3.8
Travelers' Choice
Featuring an ideal location in Center City and newly renovated rooms and suites, Sheraton Philadelphia Downtown, a Marriott hotel, is located within walking distance of Philly's top attractions and historic sites, including the Franklin Institute (3 blocks), Philadelphia Museum of Art (1 block), Pennsylvania Convention Center (3 blocks), the Academy of Natural Sciences (2 blocks) and the Barnes Foundation Museum (5 blocks). Walk to trendy downtown dining, explore Love Park or see the Liberty Bell - the hotel features the perfect location for seeing all that the city has to offer and you can earn/use your Marriott Bonvoy Points. Our downtown Philadelphia hotel features new meeting spaces and state-of-the-art fitness center. In addition to a prime location, the Sheraton Philadelphia Downtown offers comfortable, spacious accommodations and several delicious on-site dining options. Each of our guest rooms offers fresh, clean non-re-circulated air. Enjoy peace of mind at our GBAC Star Accredited facility. This accreditation from the Global Biorisk Advisory Council® means we've gone the extra mile to make sure our hotel stays clean and safe for our guests and team members. Come experience our new standard of cleanliness for yourself! Whether it's for work or play - or perhaps a bit of both - Sheraton Philadelphia Downtown team looks forward to welcoming you.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Taxi service
Conference facilities
Banquet room
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Spanish
Hotel links
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287Reviews5Q+A15Room tips
Traveler rating
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Laureen wrote a review Dec 1
1 contribution
My husband and I checked in late last night and we were pretty tired. When we got to the check in desk we were greeted with a warm big smile from Nikki. She was absolutely wonderful and friendly. Being in the customer service business as well, we tend to only hear when things go wrong. I wanted to take a minute to praise the wonderful reception we received when checking in. Thank you Nikki and Sheraton.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded 5 days ago
Thank you for the excellent review, 505franw! We're thrilled your time at Sheraton Philadelphia Downtown has been so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Nikki took such wonderful care of you and made you feel so valued. She is an important member of our team! We look forward to the rest of your stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
L R wrote a review Aug 2022
Denver69 contributions44 helpful votes
Hotel's Favorite
My husband and I recently visited the Sheraton Philadelphia Downtown Hotel and was very pleased with our stay. It was in the evening after a long day of traveling and during the drive up, we stayed at a string of “average stays” from what I refer to as your ‘“off the interstate” Marriott locations where great customer service is either hit or miss! But not this Sheraton, we were greeted by Evan at the front desk! He noticed we had a Military ID and began by thanking us for our military service. Next, he noticed that we were Ambassador Elite status and thanked us for our loyalty to Marriott! The hotel had already upgraded us to a very nice suite with great city views prior to checking in. We didn’t have to ask for an upgrade which was nice. Evan stated “ that as a loyal Marriott member if we can say “yes” to anything we will”! Evan even presented us with his business card and indicated that he was very accessible to us either through phone or email during our stay. The breakfast was very tasty and plentiful! The staff serving breakfast were very friendly and attentive. Five stars all around! We will certainly be returning to this Sheraton when we return to Philly!
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded Aug 31, 2022
Thanks for sharing this lovely review and continued patronage, lr515. We're thrilled to hear you enjoyed your stay with us at Sheraton Philadelphia Downtown. It's our pleasure to accommodate you and we appreciate your praise. Evan is an excellent member of our team. He always goes above and beyond for our guests. You can see why we love having him here so much. It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food and beverage team lets us know we're doing our job. We're looking forward to sharing another amazing experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aaron B wrote a review Nov 2022
1 contribution
The staff that work at Sheraton Downtown Philadelphia are incredibly friendly and helpful, from the front desk to housekeeping. It’s really noticeable and improves the quality of a stay at this hotel.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded 1 week ago
Thanks for sharing the excellent review with us, aaronbA2774PT! We're so glad that you had an exceptional experience at Sheraton Philadelphia Downtown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Thank you again for taking the time to leave your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joekane80 wrote a review Nov 2022
Meriden, Connecticut1 contribution
I was in Philly with a few others to support a friend who was running the Philly marathon. The staff was incredibly friendly and welcoming, and the rooms kept in great shape. They provided waters and gatorades in the lobby for everyone (even if you didnt run the marathon). The location was also perfect as it was walking distance to many restaurants, bars, breweries, etc. Parking was easy too, there is an on site garage and also a cheaper parking garage right across the street as well.
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded 1 week ago
Thanks for the fantastic review, joekane80! We're delighted you had such an amazing experience at Sheraton Philadelphia Downtown! It's excellent our kind staff, ideal location, and amenities could exceed your expectations. That's what we like to see! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zar537 wrote a review Nov 2022
Pittsburgh, Pennsylvania45 contributions13 helpful votes
Stayed at hotel on business trip. My room was freezing no matter how high I turned up the heat. Also lobby was freezing as well. The rooms are sort of updated but the whole place overall feels run down. The staff was very nice but I will still probably choose a different Marriott property next trip.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded 2 weeks ago
We appreciate the feedback, Zar537. We're happy you had a pleasant stay with us and enjoyed our friendly staff. However, we're disappointed that your stay with us was less than ideal. We regret that our temperature control system and condition of our property didn't meet your expectations. We'll address your concerns with our management team moving forward. We look forward to hosting you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megan W wrote a review Nov 2022
Salt Lake City, Utah1 contribution
Hotel staff is very accommodating, Nasir in particular. He was incredibly welcoming, professional and friendly. The rooms were clean and had great city views. The hotel's location is within a 10 minute walk to all the museums, convention center, and shopping districts.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded 3 weeks ago
Thanks for the excellent review, Megan! We're delighted your time at Sheraton Philadelphia Downtown was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our clean rooms and prime location as well as our beautiful views and Nasir and our friendly staff. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FamDRuNY wrote a review Nov 2022
Poughkeepsie, New York28 contributions45 helpful votes
We are here for a two night stay, my 2 teen sons and me. We were made to feel very welcome upon our arrival, from valet parking staff to front desk, and this morning I have to call out David and Ron at the buffet for just being excellent at their jobs, obviously very hard working but also very friendly and welcoming. Thank you for making my sons and me so comfortable during my Philly stay.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded 3 weeks ago
Thanks for the amazing review! It's excellent your time at Sheraton Philadelphia Downtown was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Thank you again for sharing your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taylor N wrote a review Nov 2022
Nasir is a shining spot in the staff of this hotel. Great customer service! Otherwise, the hotel has clean rooms and nice amenities. Nasir’s customer service was outstanding though. Location is also great.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded 3 weeks ago
Thank you for taking the time to leave this wonderful review, TaylorN367! We're thrilled to know you enjoyed your stay at Sheraton Philadelphia Downtown so much! We strive for excellence so we're pleased to hear you appreciated not only our clean rooms and lovely amenities, but also our convenient location and Nasir and our friendly staff! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prashant wrote a review Oct 2022
Philadelphia, Pennsylvania1 contribution
I stayed at this place for couple of weeks and everyone was so warming and helpful. They put the efforts to make my stay there a good one. Service was quick and quite prompt. I came to know a lot of people and wanted to thank them for their help - Rashona, Raysen, Devon, Cathy, Earl, Michael and Evan, all these and many others where just amazing! Might be forgetting the names of few but thank you all and to the person who takes care of delivered items. Keep the good work folks. Good Luck.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded Oct 30, 2022
Thank you for the outstanding review! We're delighted your experience at Sheraton Philadelphia Downtown was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
terripa75 wrote a review Oct 2022
Florida125 contributions69 helpful votes
Markell Robinson at concierge is amazing. He remembered my family - as I was traveling with my elderly mother who uses a rolling walker. He always opened the door for us and when we needed Uber - he made sure they had enough space in car for her walker. The housekeeping staff was so friendly and thorough. The hotel bar needed more staff. The hotel was clean and modern. We would definitely stay there again.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maps12406537135, General Manager at Sheraton Philadelphia Downtown
Responded Oct 24, 2022
Thanks for the splendid review, terripa75! It's fantastic you had such an excellent experience at Sheraton Philadelphia Downtown and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We truly value your feedback. We'll take your concerns into consideration as we move forward to improve for the future. We look forward to hosting you again soon so we can share another amazing experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$187 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton philadelphia city center hotel, sheraton hotel philadelphia, sheraton city center hotel, philadelphia sheraton
FORMERLY KNOWN AS
Philadelphia 201 Hotel
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
757
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SHERATON PHILADELPHIA DOWNTOWN $169 ($̶3̶7̶2̶) - Updated 2022 Prices & Hotel Reviews - PA

Frequently Asked Questions about Sheraton Philadelphia Downtown
Which popular attractions are close to Sheraton Philadelphia Downtown?
Nearby attractions include Amazing Escape Room (0.2 miles), Cathedral Basilica of Saints Peter and Paul (0.1 miles), and Pennsylvania Academy of the Fine Arts (0.2 miles).
What are some of the property amenities at Sheraton Philadelphia Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Sheraton Philadelphia Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Philadelphia Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Sheraton Philadelphia Downtown?
Conveniently located restaurants include Sabrina's Cafe, Urban Farmer Philadelphia, and Con Murphy's Irish Pub.
Are there opportunities to exercise at Sheraton Philadelphia Downtown?
Yes, guests have access to a fitness center during their stay.
Is Sheraton Philadelphia Downtown located near the city center?
Yes, it is 0.4 miles away from the center of Philadelphia.
Are any cleaning services offered at Sheraton Philadelphia Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Philadelphia Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Philadelphia Downtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sheraton Philadelphia Downtown?
Many travelers enjoy visiting Cathedral Basilica of Saints Peter and Paul (0.1 miles), Battleship New Jersey (2.3 miles), and Independence National Historical Park (1.3 miles).