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Sheraton Philadelphia University City Hotel

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3549 Chestnut Street, Philadelphia, PA 19104
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Breakfast for 2 Included
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Sheraton Philadelphia University City Hotel
Sheraton Philadelphia University City Hotel
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950 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Arlington, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I attend the annual Penn NSBE Banquet each year and I always stay overnight after the banquet. The staff (at the front desk, banquet staff, housekeeping and parking) are very professional, helpful and give excellent service. We have most of our interaction with the banquet staff (Rickey, Mark, Teresa, and Margaret) who are like family. We look forward to seeing... More 

Helpful?
1 Thank Laura S
Helsinki
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Late check-out was fine, I got an upgrade to SPG status. Room was huge, but I only needed it for an overnight stay. Room was tidy, but outdated. There was fresh paint in furniture, so no touching these. Breakfast at club floor was nice, but minimal. Not really healthy choices. Check-out went smoothly, and bags were stored during the exam.

Helpful?
Thank iLetzu
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our church books Sheraton's ballroom a few times every year and it has been a great experience every time. The booking staff are extremely friendly and helpful (thank you, Marta!) and the accommodations always fit our 200-250ppl need. Thank you, Philadelphia UC Sheraton!

Helpful?
1 Thank Christopher C
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Christopher, Thanks so much for sharing your kind comments and for recognizing Marta for her efforts. We look forward to your next visit very soon. Best regards Joe Kelly General Manager More 

London, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice, big business hotel that meets all the standards you would expect of a Sheraton. The rooms were big, clean and modern. Bathrooms excellent. Wifi fast. Check-in easy and quick. The hotel could do with having a proper breakfast restaurant (the asian restaurant on the ground floor does a very average breakfast and there was no buffet... More 

Helpful?
Thank Paula W
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Paula. Thanks for your solid review of our hotel. We appreciate your compliments and we hope you can return often to stay with us. All the best Joe Kelly General Manager More 

Yardley, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at the Sheraton was excellent! Our front desk attendant, Chris was very friendly and accommodating. We had attentive and friendly service from Michael and Tammy in the concierge lounge. We love the location of this hotel. There was a great Farmers Market at Clark which was close by. The kids had a blast! A big thank you to... More 

Helpful?
1 Thank Lisa02182016
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Lisa. Thanks for your 5 point review and most importantly thanks for recognizing all the members of our team who made you comfortable during your stay. We hope to see you again soon. Best regards Joe Kelly General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were in Philadelphia for the AME Bicentennial General Conference. The staff at the Sheraton were outstanding and the accommodations are great. Samantha and Allanya were great! We attended the Bicentennial Gala Banquet on Tuesday July 5. We did not get anyone to take out picture. Allanya was nice enough to take pictures of us when we returned to the... More 

Helpful?
1 Thank Brady F
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Brady. It's always great to read a great review that mentions members of our team and the hospitality we work so hard to deliver. We look forward to seeing you again in August! All the best Joe Kelly More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Chef Marlene fixed us up some amazing omelettes on the 20th floor. She's an amazing Chef, and shows her customers that she loves her work through her smile and poise! The Sheraton gave my family a lovely place to stay as we celebrated the marriage of my brother.

Helpful?
Thank Anne T
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed only one night but had an excellent experience. The Sheraton front desk staff were extremely pleasant and helpful, and the Executive Floor lounge was a great addition to our stay. The beds were very comfortable, and the room clean with amenities as expected for a traditional hotel. It is not the best location for historical Philadelphia, but it... More 

Helpful?
1 Thank Andrew B
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Andrew. We are so glad you enjoyed your stay and we appreciate your compliments of our team and the hotel facilities. We thank you for staying with us and hope you can visit Philadelphia again soon. Best wishes Joe Kelly General Manager More 

New York City, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in the Sheraton this past weekend and had a great time. Staff is very friendly and helpful. Allows you to park your car and take the train (which is only 2 blocks away) into the city which is a big plus. The rooms were very clean and enjoyed the fact that the hotel has a pool. I would definitely... More 

Helpful?
1 Thank Chazzo04
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Chazzo. So glad you could stay with us on your recent visit. Our location is a big plus for guests who want a little space away from Center City but with easy access to downtown. We hope you can visit again soon and let us welcome you back! Best regards Joe Kelly General Manager More 

new york city
Level Contributor
49 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What we liked: 1. Check-in was quick and friendly. There was no wait (we got there approx. 10:30pm) and front desk staff was expecting us with the keys already programmed. 2. Rooms (we had 2) were clean and ready for occupancy. We has plenty of pillows and towels. 3. The club level lounge is small but well appointed with a... More 

Helpful?
Thank outsdad
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Outsdad. We appreciate you sharing your comments from your recent stay. We are always pleased to hear that our team was outwardly friendly and helpful and that you enjoyed the service and amenities of the Club Lounge. Our parking garage is indeed a tight fit, especially when we are as busy as we have been this past month. You... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more   less 

Additional Information about Sheraton Philadelphia University City Hotel

Address: 3549 Chestnut Street, Philadelphia, PA 19104
Location: United States > Pennsylvania > Philadelphia > University City
Price Range: $155 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Hotwire, Priceline, Travelocity, Starwood, Agoda and Odigeo so you can book your Sheraton Philadelphia University City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton
Hotel Style:
#23 Family Hotel in Philadelphia
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
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