Rachel and Davida were so welcoming and super friendly. They took a lot of time to sort out our rewards program and went out of their way to make us feel comfortable. They certainly represented the property brilliantly. They are bright stars. We had. Wonderful stay.
I stayed there for one night and had an exceptional experience. The hotel is recently renovated and is very convenient. But the best thing was the service. I lost my tablet and thought it was gone forever but Maria and Ron went out of their way to search until they found it. …
I can not recommend this wonderful hotel ENOUGH! My husband had a lengthy and complicated stay at the hospital of the University of Pennsylvania. We selected this hotel because of its proximity to the hospital. We will be returning to this hotel, however, because of the AMAZING…
Joe P checked us in at the registration desk last night. Joe truly welcomed us to “his home” while we need to be in Philadelphia. He immediately made a potentially challenging situation as easy and worry free as possible. The Sheraton Philadelphia University City Hotel is a…
The staff here is wonderful. JOE is an absolute delight, very friendly and super attentive. He is professional, great conversationalist, and truly cares about his guests. A true asset to this hotel. Thank you JOE! I owe you for being so kind and accommodating today.
"Get the room on 17 to 20th floor. Suites are great"
"I was on high floor but not sure if it was needed. I traveled on week night so no traffic noise to consider."
"High floor gets you a good view but elevators are a bit slow"
"If your room door has a big gap under the floor, put a towel to block the airflow since mice will use that to enter your room."
"Away from Chestnut Street if possible. With the Univ of Penn Hospital nearby, the ambulance sirens are unavoidable."