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    Sheraton Philadelphia University City Hotel

    1,661 reviews
    #19 of 89 Hotels in Philadelphia
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    3549 Chestnut Street, Philadelphia, PA 19104
    +1 844-631-0595
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    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    $269
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    $269
    Sheraton.com
    $242
    Expedia.com
    $242
    Agoda.com
    $242
    Hotwire.com
    $242
    Hotelpower.com
    $296
    Orbitz.com
    $242
    Travelocity
    $242
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    $250
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    $242
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    $242
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    Full view
    View all photos (524)524
    Traveler (279)
    360
    Panoramas (11)
    Dining (31)
    Certificate of Excellence

    About

    4.0
    Very good
    1,661 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    GreenLeaders GreenPartner
    A reimagined Philadelphia hotel on a historic campus. Located in the heart of the University of Pennsylvania campus, Sheraton Philadelphia University City Hotel is within walking distance of iconic attractions and entertainment. Our newly reimagined hotel offers warm, family-friendly hospitality and unique social spaces. We are immersed in the culture and history of Philadelphia - from museums that trace world civilizations to local eateries and elite universities. Unwind and explore the best of the city within moments.
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    Full view
    Property amenities
    Restaurant
    Room Service
    Fitness Center with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Banquet Room
    Breakfast Available
    Business Center with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Outdoor pool
    Pets Allowed ( Dog / Pet Friendly )
    Public Wifi
    Wheelchair access
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    Room features
    Accessible rooms
    Air Conditioning
    Family Rooms
    Non-Smoking Rooms
    Suites
    Good to know
    HOTEL STYLE
    Family Resort
    Family
    HOTEL CLASS
    Hotel links
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    Special Offer:Unlock Member Rates!
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    Location

    Full view
    96Great for walkers
    Grade: 96 out of 100
    71Restaurantswithin 0.3 miles
    7Attractionswithin 0.3 miles
    Contact
    3549 Chestnut Street, Philadelphia, PA 19104
    Getting there
    Philadelphia Intl Airport6 mi
    Mercer County Airport30 mi
    Sansom Commons/36th St2 min
    36th St Portal2 min
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    Nearby restaurants
    White Dog Cafe
    3 minContemporary
    Pod
    3 minJapanese
    Sang Kee Noodle House
    1 minChinese
    Baby Blues BBQ
    3 minAmerican
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    Nearby attractions
    Walnut Street
    4 minPoints of Interest & Landmarks
    University of Pennsylvania Bookstore
    3 minSpeciality & Gift Shops
    Annenberg Center at the University of Pennsylvania
    4 minTheaters
    Institute of Contemporary Art
    2 minArt Museums
    See all nearby attractions
    1,661Reviews
    524Photos
    20Q+A
    100Room tips

    ReviewsSee all 20 questions

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    Traveler rating
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    Popular mentions
    Fantastic Front desk staff
    Rachel and Davida were so welcoming and super friendly. They took a lot of time to sort out our rewards program and went out of their way to make us feel comfortable. They certainly represented the property brilliantly. They are bright stars. We had. Wonderful stay.
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    Date of stay: February 2019
    Outstanding Service
    I stayed there for one night and had an exceptional experience. The hotel is recently renovated and is very convenient. But the best thing was the service. I lost my tablet and thought it was gone forever but Maria and Ron went out of their way to search until they found it. …
    Read more
    Date of stay: February 2019
    Our New “Home” in Philadelphia
    I can not recommend this wonderful hotel ENOUGH! My husband had a lengthy and complicated stay at the hospital of the University of Pennsylvania. We selected this hotel because of its proximity to the hospital. We will be returning to this hotel, however, because of the AMAZING…
    Read more
    Date of stay: February 2019
    Response from Nicole R, Hotel Manager at Sheraton Philadelphia University City Hotel
    Responded 2 days ago
    Dear Oma1224, Thank you for giving us the opportunity to serve you. We work hard to deliver an exceptional guest experience and it is a great delight to hear that so many of our team members were able to accomplish this goal on your most recent visit to our hotel. We look forward to your return. Sincerely, Nicole A. Ramamurthy Hotel Manager Sheraton Philadelphia University City
    Read more
    Friendliest, warmest check in EVER!!
    Joe P checked us in at the registration desk last night. Joe truly welcomed us to “his home” while we need to be in Philadelphia. He immediately made a potentially challenging situation as easy and worry free as possible. The Sheraton Philadelphia University City Hotel is a…
    Read more
    Date of stay: February 2019
    Response from Nicole R, Hotel Manager at Sheraton Philadelphia University City Hotel
    Responded 2 days ago
    Thank you for choosing the Sheraton Philadelphia University City. We are delighted to know that Joe was not only able to help you resolve a challenging situation, but demonstrated the level of customer service that we endeavor to provide to all of our guests. We will make sure he is properly recognized for his professionalism and his ability to make such a positive impact on your stay. We hope that you will visit us again in the near future. Sincerely, Nicole A. Ramamurthy Hotel Manager Sheraton Philadelphia University City
    Read more
    GREAT STAFF and excellent place to stay
    The staff here is wonderful. JOE is an absolute delight, very friendly and super attentive. He is professional, great conversationalist, and truly cares about his guests. A true asset to this hotel. Thank you JOE! I owe you for being so kind and accommodating today.
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    Date of stay: February 2019
    Response from Nicole R, Hotel Manager at Sheraton Philadelphia University City Hotel
    Responded 3 days ago
    Dear jina2828, Thank you so much for sharing such great feedback about our associates. We are delighted that they have left such an impression on you, especially Joe. We recognize that he is a guest service champion and are honored to have him on our team. We look forward to serving you again in the near future. Sincerely, Nicole A. Ramamurthy Hotel Manager Sheraton Philadelphia University City
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    123456…50
    I just called your hotel and was told that it was fully renovated in MAy 2018, yet this reviewer says he was there this month (June) and it was not renovated. Can you please explain?
    I was there in May. The lobby area has been fully renovated and I the Club lounge on the upper floor. Some of the rooms may have been renovated but I do not believe all of them. I have been staying at this hotel for several visits over the past 5 years. The staff is very wonderful and accommodating.
    0 votes
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    What are the check ;in and check out times
    check in is 3pm . Checkout is 11am
    0 votes
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    What are the check in and check out times
    Our Check-In time is 3PM. Our Check-out time is 1PM. You may be able to check in earlier if rooms are available from the previous night, depending on our occupancy the previous day. We will gladly store your luggage if a room is not ready.
    0 votes
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    Is there a grassy area to walk my dog?
    Our sister and husband who live next door find plenty of areas behind hotel and on University grounds right there. So you will be ok.
    1 vote
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    We are planning on staying here while our son has surgery at Penn. Do you have a complimentary continental breakfast?
    There is a concierge level for some rooms, ask about that while reserving your room or checking in.
    1 vote
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    1234
    "Get the room on 17 to 20th floor. Suites are great"
    "I was on high floor but not sure if it was needed. I traveled on week night so no traffic noise to consider."
    "High floor gets you a good view but elevators are a bit slow"
    "If your room door has a big gap under the floor, put a towel to block the airflow since mice will use that to enter your room."
    "Away from Chestnut Street if possible. With the Univ of Penn Hospital nearby, the ambulance sirens are unavoidable."
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    PRICE RANGE
    $162 - $417 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    sheraton philadelphia university city resortphiladelphia sheraton
    LOCATION
    United StatesPennsylvaniaPhiladelphiaUniversity City
    NUMBER OF ROOMS
    316
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