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Sheraton Philadelphia University City Hotel

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Sheraton Philadelphia University City Hotel
Sheraton Philadelphia University City Hotel
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955 Reviews from our TripAdvisor Community

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Showing 927: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We traveled there with my son and stayed in room "1915." We arrived there around 1:00 P.M. and they let us have our double room, even though check in time is at 3:00 P.M. I think. The room is beautiful, the furniture is elegant, made of wood. The desk is long and spacious. They have a red comfortable chair with... More 

Helpful?
1 Thank Claudia O
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great time at this property. It was a leisure trip to check out the city with my wife and two kids. We got adjoining rooms and they were perfect. The AC worked great, everything worked in the room, the beds were very comfortable and they had a fridge for us to use in the room. The location... More 

Helpful?
1 Thank Chris D
Boston, Massachusetts
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is all about location. It is convenient for visits to Penn or Drexel in University City. Both are about a 5 minute walk. Rooms are good size but otherwise unremarkable. It won't be too long before hotel is due for a makeover. The front desk staff was friendly and helpful.

Helpful?
Thank JJBostonMass
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Good location. Close by dining options as well as underground. Great service of staff. Surprisingly convenient room with the wonderful Sheraton bed which is the best of all hotels. If you don't need to be in city center and you have meetings around university city and UPenn and Drexel and so, this hotel is a good value for money.

Helpful?
1 Thank Erano69
Buffalo, New York
1 review
3 of 5 stars Reviewed 3 days ago NEW

Great location and incredibly friendly, helpful staff. However, the room itself was disappointing. The shower had used soap from the prior guest, the thermostat didn't work, and there was no refrigerator.

Review collected in partnership with this hotel

Helpful?
Thank adk134
Arlington, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I attend the annual Penn NSBE Banquet each year and I always stay overnight after the banquet. The staff (at the front desk, banquet staff, housekeeping and parking) are very professional, helpful and give excellent service. We have most of our interaction with the banquet staff (Rickey, Mark, Teresa, and Margaret) who are like family. We look forward to seeing... More 

Helpful?
1 Thank Laura S
Helsinki
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Late check-out was fine, I got an upgrade to SPG status. Room was huge, but I only needed it for an overnight stay. Room was tidy, but outdated. There was fresh paint in furniture, so no touching these. Breakfast at club floor was nice, but minimal. Not really healthy choices. Check-out went smoothly, and bags were stored during the exam.

Helpful?
Thank iLetzu
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our church books Sheraton's ballroom a few times every year and it has been a great experience every time. The booking staff are extremely friendly and helpful (thank you, Marta!) and the accommodations always fit our 200-250ppl need. Thank you, Philadelphia UC Sheraton!

Helpful?
1 Thank Christopher C
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Christopher, Thanks so much for sharing your kind comments and for recognizing Marta for her efforts. We look forward to your next visit very soon. Best regards Joe Kelly General Manager More 

London, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice, big business hotel that meets all the standards you would expect of a Sheraton. The rooms were big, clean and modern. Bathrooms excellent. Wifi fast. Check-in easy and quick. The hotel could do with having a proper breakfast restaurant (the asian restaurant on the ground floor does a very average breakfast and there was no buffet... More 

Helpful?
Thank Paula W
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Paula. Thanks for your solid review of our hotel. We appreciate your compliments and we hope you can return often to stay with us. All the best Joe Kelly General Manager More 

Yardley, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at the Sheraton was excellent! Our front desk attendant, Chris was very friendly and accommodating. We had attentive and friendly service from Michael and Tammy in the concierge lounge. We love the location of this hotel. There was a great Farmers Market at Clark which was close by. The kids had a blast! A big thank you to... More 

Helpful?
1 Thank Lisa02182016
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Lisa. Thanks for your 5 point review and most importantly thanks for recognizing all the members of our team who made you comfortable during your stay. We hope to see you again soon. Best regards Joe Kelly General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more   less 

Additional Information about Sheraton Philadelphia University City Hotel

Address: 3549 Chestnut Street, Philadelphia, PA 19104
Location: United States > Pennsylvania > Philadelphia > University City
Price Range: $155 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton
Hotel Style:
#23 Family Hotel in Philadelphia
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
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